Good to know
|Distance to city centre||9.9 km|
|Nearest Airport||Houston George Bush Intcntl|
|Distance to airport||25.5 km|
Time of year
Show reviews that mention
|area hotel||in 119 reviews|
|clean room||in 69 reviews|
|comfortable bed||in 45 reviews|
|customer service||in 70 reviews|
|desk chair||in 58 reviews|
|desk staff||in 212 reviews|
|elevators were very slow||in 29 reviews|
|free breakfast||in 52 reviews|
|free parking||in 115 reviews|
|free wifi||in 14 reviews|
|friendly staff||in 201 reviews|
|galleria area||in 72 reviews|
|great location||in 197 reviews|
|hot water||in 47 reviews|
|internet and parking||in 12 reviews|
|room facing the freeway||in 21 reviews|
|toilet flushing||in 7 reviews|
Friendly staff and room.
Nothing at all
Easy Access to interstate.
the bed was nice
I was over charged on my card but my receipt that I received at the end was way less than what I actually paid for and what I should’ve originally paid for. The didn’t know what room I requested and also were about to charge me for the “free breakfast” that I had already paid for within the app for $16 a person. After barely eating anything we had to look for the waitress and ask her about it and she sent us to the front desk to check my reservation with the hotel. I was then given a random note card giving me a free meal and walked it over to the waitress.
It was easily accessible to our event. The swimming pool was nice.
Our room was clean looking but when we got ready to got to bed it was full of ants. They immediatelymoved us to another room which was much better. Every items on the Buffett that should have been hot was cold. The pastries looked delicious but when I reached for one I noticed gnats were flying everywhere. We ended up going to IHOP.
Room was very comfortable. Pool was well maintained. Staff was very polite.
The towels were not stocked at the pool and it took several requests to get some.
Perfectly located near the Galleria Mall, Marq*E Entertainment Center, and Memorial City Mall - the Crowne Plaza® Houston Galleria Area offers guests a convenient central location at the I-10/610 interchange close to Reliant Park, George R. Brown Convention Center, Texas Medical Center and Toyota Center. With over 12,000 square feet of unique meeting space, your "single point of contact" via the Crowne Meetings Director, a two-hour RFP response guarantee and a Daily Meeting Debrief, we are "The Place to Meet" among hotels in Houston. Houston visitors can enjoy easy access to popular area attractions where you can spend the day in the Houston Museum District, shopping at The Galleria or Memorial City Mall, or visiting the Houston Zoo. In Houston, on business, we are minutes away from a number of Fortune 500 companies including Weatherford, Schlumberger, Shell, GE, Exxon Mobil, AIG and Air Liquide. From the Crowne Plaza Sleep Advantage® program to the 24-hour fitness and business centers, outdoor oasis pool, The SeventySix11 Bistro & Lounge, plus free scheduled shuttle service within 5 miles, we provide upscale amenities to pamper our guests. IHG Rewards Club Members can enjoy our beautiful IHG Rewards Club Lounge on the 6th Floor with happy hour from 5PM - 7PM Monday - Wednesday with a full-service bar and hors-d'oeuvres. Becoming an IHG Rewards Club Member is free and easy to do at check-in. We look forward to showing you a warm Texas welcome!
based on 834 reviews
Things to Know
- Comfortable beds
- Clean rooms
Policies vary by room type and provider.
Most Popular Landmarks
- Houston Arboretum & Nature Center 2.2 km
- Memorial Park 3.1 km
- Gerald D. Hines Waterwall Park 5.3 km
- Menil Collection 8.2 km
- Rothko Chapel 8.4 km
- Contemporary Arts Museum 9.5 km
|Houston Hobby & other airports||23.6 km|
|Houston George Bush Intcntl||25.5 km|