Pros (+) Good location. Comfortable bed and pillows. Pretty quiet for a hotel.
Cons (-) Customer service was lacking. Front desk not very personable.
4 stars
Hilton Houston-Post Oak by the Galleria
2001 Post Oak Boulevard, Houston, TX 77056-4401, United States
Houston, TX
See location+1 713 961 9300Photos of Hilton Houston-Post Oak by the Galleria
Overview
Hilton Houston Post Oak by the Galleria has a location that is close to the famed Galleria Mall, many restaurants, and lots of entertainment. The hotel has all-new facilities and some of the most spacious rooms in the area. There is a free shuttle service for those without a vehicle to get to any attractions that are within three miles of the property, and on-site parking is available for a fee for those driving.
Guests will have their choice of 448 rooms. There are rooms with a king bed or two queens, suites that include wet bars, large living spaces and some with city views, and executive rooms that include access to the Executive Lounge. Guests with special needs can also book accessible rooms. Regardless of room type, guests will enjoy WiFi access, large work desks, premium cable programming, and floor-to-ceiling glass doors that open to a balcony.
Dining at Hilton Houston Post Oak by the Galleria can be done in room or at The Promenade. Other on-site venues include Java Jive, the Terrace Pool Bar, and The Brittany Bar. Off-property though, there are many more options. Guests can walk to Masraff’s in four minutes, Caracol Mexican Coastal Kitchen in five minutes, and North Italia in five as well.
Guests at Hilton Houston Post Oak by the Galleria who are looking for something to do don’t have to look far. The Galleria Mall is just a few minutes from the property. The Houston Zoo is less than five miles away. Other attractions nearby are the Toyota Center, Minute Maid Park, and NRG Stadium.
Latest deals for Hilton Houston-Post Oak by the Galleria
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Hilton Houston-Post Oak by the Galleria
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Valet parking
- Shuttle service (free)
- Business centre
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Mini-market on site
- Room service
- Express check-out
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Hypoallergenic
- Hypoallergenic pillow
- No smoking
- Designated smoking area
General
- Family rooms
- Seating area
- Slippers
- Interconnected room(s) available
- Telephone
- Privacy curtain
- Storage available
Basics
- Internet
- Wi-Fi
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Food can be delivered to guest accommodation
- Vending machine (drinks)
- Vending machine (snacks)
Kitchen
- Microwave
- Tea/coffee maker
- Refrigerator
- Coffee machine
- Kitchenette
Media and entertainment
- Radio
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
- Pants press
Parking and transportation
- Shuttle service (free)
- Parking
- Valet parking
- Private parking
Bathroom
- Bathtub
- Hairdryer
- Bathrobe
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
Things to do
- Gift shop
- Golf
- Beauty salon
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Kids meals
Pool
- Rooftop pool
- Outdoor pool
Fitness
- Fitness centre
Reviews of Hilton Houston-Post Oak by the Galleria
7.9
Good
1045 verified ratings
Wonderful
526
Very good
126
Good
109
Okay
66
Fair
64
Mediocre
40
Poor
114
Summary of reviews
Guests say
Guests appreciated the great location and spacious room sizes of the hotel. However, many expressed concerns about cleanliness issues, including sightings of roaches and unpleasant odors. Service at the front desk was also noted as a problem, with some guests experiencing rudeness and delays. Additionally, the cost of parking was a common complaint, leading to dissatisfaction with the overall value for price.AI-generated from customer reviews
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Score by provider
7.8 out of 10
3 reviews
8.3 out of 10
2 reviews
All reviews
Pros (+) Location is great, facility is average!!
Cons (-) Parking is a problem, no self parking and you can wait for your car for a long time.. During peak hours, valet department don't answer your call..even if they do you may still wait !!!
Cons (-) Had to use valet parking the whole time as the regular deck was closed, and there was an extended wait to get the car when I was ready. The room could also use a refrigerator.
Location
2001 Post Oak Boulevard, Houston, TX 77056-4401
What's nearby
- Lakewood Church3 km
- Buffalo Bayou Park5.6 km
- Rice University7 km
- Museum of Fine Arts7.1 km
- Houston Museum of Natural Science7.3 km
- Houston Zoo7.5 km
- Hermann Park7.6 km
- Sam Houston Park8.7 km
- Co-Cathedral of the Sacred Heart8.8 km
- Downtown Houston8.9 km
- Houston Theater District9.1 km
- Houston JPMorgan Chase Tower9.3 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hilton Houston-Post Oak by the Galleria
Low season | July |
|---|---|
High season | March |
Average price (weeknight) | C$ 233 |
Average price (weekend night) | C$ 255 |
When to book a room at Hilton Houston-Post Oak by the Galleria
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Value for money | 7.2 |
|---|---|
Distance to downtown | 9.0 km |
Nearest Airport | Houston Hobby |
Distance to airport | 20.7 km |
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