After a 3 hour trip we got to the hotel to find out it had been closed by the board of health. No one contacted me, they said they had. The owner argued with me and told me how I was lucky they were willing to send me somewhere else, which was 30 minutes further from my original hotel. I will NEVER go back to that hotel even after the issues are fixed. Their customer service skills suck!!! Stay away, there's WAY better places in Hyannis!!!
Dated and Dirty
I didn't get the room I booked, so was over charged for a tiny room. Place is dated and dirty. Needs major renovation. I will not go back
Jacuzzi in room plus huge shower with multiple shower heads for two.
Booked room and stated included jacuzzi but when check in told not in room so had to upgrade & pay extra.
Room was filthy. You could see the grime built up on all the tables in room. All of the wallpaper in room and hallways is falling off. I've been coming here for over 20 years and they have never redecorated at all.
Got to visit family away from the family....
We loved that we were overwhelmed with the scent of bleach when we opened the three room door, to the point we even had to air out the room by opening the window. This might be a negative to some people but to us it means that we didn't have to clean the tub ourselves to be sure it was clean. Front desk person in the AM was very cheerful and efficient (can't say the same about when we checked in)
Luckily my husband and I could tell the difference between clean and things (such as the mirror in the bathroom and the plug in the tub) needing replacements or updates (but I'm sure it is tackled on the off season.
This place was pretty scary. The windows of the hotel look like they haven't been washed in years. There was water damage spots and paint chipping in the rooms. There was a giant jacuzzi tub which I didn't understand the purpose of. The bed/sheets seemed clean but the rooms in general were gross.
The floor was wet and the air conditioner was loud and smelled bad.
Room was horrible
Room was very outdated and smelled. Bathroom was disgusting. However it was a slight step up from the first room they tried giving us that smelled like mold.
The jacuzzi in our room didn't work when we got there took them 3 hours to fix it. The tv only got one channel and was very fuzzy but they said they couldn't do anything about that and then the last night we where there we got locked out our room for over an hr because they couldn't figure out what was wrong with the door turned out to be the batteries had died in the card reader and after another 45 min all the manager said was here are your new keys have a good night bye no apologies or anything
Spacious suite, relatively convenient location
The decor and building layout reminiscent of funeral homes, and the smell inside the room reinforced that feeling. Things appeared old and tacky.
Waste of money
The staff was not friendly. They were rude, yelled at us when we called to request extra towels. We were told by front desk breakfast was until 10:30. Went down at 10:10, and breakfast was over. Apparently it ends at 10. The man was very nice and apologized. He said we were the second couple that was told 10:30. Other hotel guests came up to us and asked if the blonde at the counter was rude to us. Apparently, other guests were yelled at by her as well. The room was disgusting. Ants were climbing along the window. The bed was broken and held up by a wooden board. The furniture looked like it was from the side of the road. And we stayed in one of the more expensive suites! I was told by a local this hotel is considered a "party hotel" for the locals. They don't keep it up because the locals trash the rooms. We are a couple in our mid 30's who were looking for a romantic night away. I would not recommend this. In fact, I have traveled all over the world, and have stayed at many other spots on the cape, and this is the first time I've taken time to write a poor review. I understand things can't be perfect all of the time, but this was horrible. Dirty, very rude staff. I cannot come up with one good thing other than the man who apologized to us for breakfast. You can get something much better, in the same location. Look elsewhere! It's worth the extra $20 to stay in a spot that isn't littered with ants.
Dirty and old. My wife yelled at me when we showed up, she wasn't happy with my selection.
With a stay at International Inn, you'll be centrally located in Hyannis, just a 4-minute walk from Cape Cod Carousel and 7 minutes by foot from St. Francis Xavier Church. Featured amenities include a 24-hour business center, express check-in, and a 24-hour front desk. Planning an event in Hyannis? This hotel has facilities measuring 2000 square feet (186 square meters), including conference space. Free self parking is available onsite.
Based on 1,004 reviews
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