Itapema hotels

Pros: Awesome view of the beach with a barbecue place on the balcony!

Cons: It would be perfect if it had air conditioning on the living room / kitchen.

Cons: Most of the staff couldn't speak English

Pros: Good location, very clean, good simple breakfast and very friendly staff especially the owner. Would recommend

Cons: Nothing

Pros: Good

Cons: Wifi..I only have wifi in the toilet..

Pros: The room are quite good. Breakfast is very good. The hotel reception area is planty of space for work and small bussines meetings.

Cons: The hotel try to charge you in the check in. The room`s shower box splits water for the rest of the bathroom.

Pros: Breakfast is great, Room facilities and cleanliness are superb. Good location.

Cons: Shower space (box) is too small if you are a tall person.

Pros: Perfect hotel! Will return in 3 days again for celebrating new year. Looking forward already now!

Pros: Good

Cons: Didn't have reasons not to like. Maybe the price

Pros: Helpful staff and good location

Cons: Food in the restaurant wasn't great

Pros: Very good breakfest, well-located, very friendly staff and cleanliness.

Cons: The towels were not changed daily.

Pros: Clean room and good breakfast

Cons: Staff needs to be professional; I went looking for a spa, but there isn’t any, only a saloon for brides.

Pros: Excellent location. Delicious breakfast and friendly staff.

Cons: Nothing

Pros: The staff was very friendly and informative. I loved the scenery and View from my hotel room as well. The live music during dinner time set the mood well at the hotel. The food was surprisingly better than I expected as well.

Cons: I felt like the guy at the front desk used my phone a little too long and I also didnt feel comfortable that he walked away with my cellphone unlocked and I couldnt see what he was doing or why he needed it unlocked. My bathroom was disgusting, with mole in the shower and it felt extremely run down. The room was very humid and moist too. The toilet didnt flush at all either. The sliding door was also molded and falling apart breaking.

Pros: The hotel is fine in general, the first floor rooms have big terraces, they have some buffet option for dinner which is fine and cheap.

Cons: The pictures do not represent the real conditions of the hotel, the staff is not so good, the facilities are old, the breakfast is standard and was not being refilled.

Pros: Great place with a fantastic location and all the facilities you could need. Lovely experience to stay here.

Cons: The façade was a little bit tired and could do with a paint job but it was clean and tidy and beautifully decorated for Christmas.

Pros: It was clean and convenient. Soooo close to the beach and right on the Main Street. Staff were reasonably helpful and the included breakfast was a good selection.

Cons: The façade of the building is a bit tired and could do with some fresh paint but it was well decorated for Christmas with a great atmosphere

Pros: They accept Pet but at extra cost

Cons: Location , it’s quite far

Pros: Location was so convenient

Cons: no windows at the bathroom , too much umedity

Pros: because, is a hotel with a nice location, a nice Price. The breackfast is good and the Staff is very nice.

Cons: Maybe, the bathroom in the rooms needs an update. It's need better air.

Pros: Staff, Location, breakfast

Pros: the rooms have been recently renovated and are as new.

Cons: The windows don´t have noise control and the outside is very noisy. It would be nice if they change the room windows.

Pros: The hotel is pretty close to the beach and facilities. The staff is very efficient and provides a great experience.

Cons: The breakfast products do not seem to be first quality. They could improve the cake served at breakfast.

Pros: location and breakfast

Cons: - No luggage table/holder - Broke lamp - Tiny bathroom - Dirty/sticky floor - Paid parking/ long wait - Terrible lobby access, if you have luggage (there is a rollercoaster ramp to get access to the lobby) - Very high cost/benefits

Pros: Clean

Cons: Staff ( not welcoming) and the loose shower valve , in the bathroom.

Pros: Location and good breakfast

Pros: All

Cons: Nothing

Pros: Breakfast was wonderful!! Staff was very attentive!

Cons: Way to many ants in the room.

Pros: Service was impeccable, from the front desk, to the car parking, to breakfast service. The location is really good: the beach, shops, restaurants and the Camelódromo are all within walking distance. The apartment was clean (it was cleaned every day), with a good shower and A.C. unit. Breakfast was great and the heated pool was certainly a plus.

Cons: The bed and pillows were tough and not comfortable at all. Also, the toilet seat was broken. Our room was separated from the one beside it by a door. We could hear everything, there was no privacy whatsoever. Also, the other guests on the same floor were terribly noisy early in the mornings. Maybe the hotel should have signs stating there should be silence in the hallways.

Pros: My fiancé and I stayed at Mercure from January 3-5, 2016. The beachfront location was outstanding. You are 30 seconds to the beach from the moment you exit the hotel.

Cons: I usually don't read into these reviews much because I think most people are overly angry when they don't need to be. But this was a very subpar trip and so I am posting a negative review for the first time. We arrived in our room and everything seemed to be satisfactory at that point. We went to the beach and returned a few hours later, and from that point on our room smelled like smoke throughout the rest of the trip. We tried to have breakfast the next day, which we thought was including but was not. (This may have been our fault for not realizing it.) However, my fiancé said that at check-in we were told breakfast went through 11AM. We arrived at 10:15AM, and were turned away as breakfast stopped at 10AM. I left the Do Not Disturb sign on our room because we were only there two days and would not need new towels or any cleaning in the room. While we were gone, the maid entered anyway. She took our bath towels and replaced them with the rough pool towels. But I am really angry at the principle that the maid entered the room while the Do Not Disturb sign was on anyway! This is ridiculous! In addition, a lightbulb socket was left empty by the staff and a valve to open the window was loose. The A/C temperature could not be adjusted. There had been some leakage from the A/C at one time and the wood surrounding the A/C was warped. (These are more minor issues, but these issues should never be seen at a place that strives to be a four-star hotel.) We brought the issues to the attention of the woman who checked us out of the hotel. She made note of the issues. No discount was offered. At US $150, this was the most expensive hotel in town and I selected this one because I wanted to show my fiancé to have a four-star experience. We received a two-star experience and I should have booked my next choice for hotel, which would have been one-third of the price.

Pros: Localition, for sure.

Cons: They don't have a iron in the rooms.

Cons: Cold rooms

Pros: Room was spacious and clean. Bathroom a little small but O.K. for one person at a time. Breakfast had variety of choices. Very good coffee. Several two slice toasters. Staff was fast and courteous.

Cons: Hotel not very soundproof. Was able to hear adjacent rooms taking a bath and flushing toilets. There should have been a fan in the bathroom. Duvets on beds in the tropic is ridiculous. Blankets would have been better Breakfast area had only one coffee dispenser at one end of the seating area instead of in the middle. Two dispensers would have even be better. The scrambled eggs were not properly cooked.

Pros: The beds were very comfortable

Cons: Gym was only open after 9/10, and the taxi service the hotel uses was aggressive.

Pros: Location, cleanliness, all new

Pros: Felt the staff were great & the rooms were basic but exactly what we needed.

Cons: The deco but that’s personal taste!

Pros: The room is good and common area as well.

Cons: Staff don't speak English. The quality of the breakfast's foods is poor even with many options. There was a bug on the restaurant's floor. The was not glass for wine available for us.

Pros: Bed is very comfortable Hotel address is very good

Cons: Internet wi-fi very bad Breakfast with many options but low quality

Pros: The location and breakfast was good.

Cons: The room was not very clean, the bathroom and shower floor was not clean. We booked 1 day before and were not informed that all facilities would be closed. The pool, games room, gym, even the chairs in the reception were not available for use. As we booked the day before, it was unfair of us not to be made aware of this.

Cons: Our room smelled of sewer gas. Opening the windows helped but the smell would come back when they were closed. When we informed the front desk there wasn’t much they did besides spraying some sent to temporarily cover up the smell.

Pros: Breakfast good Location good.

Cons: Poor Customer service. Swimming pool no good. No parking lots or partnership with parking places. No where to get drinking water from. Everything you have to pay in advance and in cash. Breakfast was good though.