Value for money
Distance to city centre
Distance to airport
|"very clean and helpful staff."||(in 57 reviews)|
|"Everything was fine- location was great."||(in 34 reviews)|
|"Clean room, food and nice staff."||(in 38 reviews)|
|"The room the bed were awful"||(in 77 reviews)|
|"Room, bed bug bites."||(in 36 reviews)|
|"The room the bed were awful"||(in 37 reviews)|
|small room||in 218 reviews|
|friendly staff||in 117 reviews|
|continental breakfast||in 108 reviews|
|bed was comfortable||in 101 reviews|
|shuttle to airport||in 95 reviews|
|location was great||in 92 reviews|
|bed bugs||in 81 reviews|
|close to the airport||in 69 reviews|
|fromt desk||in 39 reviews|
|early check||in 22 reviews|
|coffee not available||in 17 reviews|
|fridge and microwave||in 16 reviews|
|body wash||in 11 reviews|
|early flight||in 11 reviews|
|cobweb hanging||in 6 reviews|
Overall it was a bad hotel. They are renovating and I'm sure more improvements will come. The staff were really good. Many restaurants are only a few miles away. As well as shopping. For the money you pay the value is good.
The room was small but you are there to sleep. Slight musty smell in the room but it went away after running the air conditioning.
Nickel and Dime you for everything!
Location was very close to where I needed to be. The room was the smallest I have ever seen. The bed was full size instead of Queen. No closet in the room. It was a shelf in the wall with no hangers on it. Towels were filthy.
Wanted to check in at 2:25 when I arrived in town, but was told there is a $25 early checking fee for anytime before 3pm. Asked for a larger room and said it was an additional fee for changing rooms.
I HAD TO RE CLEAN MY BATHROOM AND THE AIR DID NOT WORK PROPERLY. I did not go to the front desk because for me it was OK. Not a fan of the air. But it was a hot night. The fan served its purpose
Clean room friendly service
Don't show up early
Waffle house in walking distance.
I've already reviewed this hotel on my last stay. I'll just repeat that if you want to check in at 2:59pm, be ready to pay $25 early check in fee. Check in is at 3pm, not a second earlier.
Don't show up early!!!
Almost nothing. There is a Waffle House in walking distance.
No check in early unless you want to pay $25 extra. Even if they have a clean room waiting for you, no check in early. My son and I got there at 1pm, no check in early. We slept on their couch until they let get our room. Would not recommend. Only reason I'm back is because I had already paid for the room along with my cruise. Too bad staff can only do what Mgr says. Makes no sense to have room ready sitting empty. I understand if they had housekeeping to clean a room for you, but I was told by the staff my room was already cleaned, but I couldn't get in until 3pm. They weren't kidding.
Big comfortable bedroom hot showers
I love the staff very professional and helpful....room weas clean but small
The hotel was packed no where to park the cars was everywhere but other than that ill most defently be back
Okay for Overnight, nothing more
Room was very clean. Close to airport, we just needed to catch an early flight out the next morning, so it worked for us. Rate was okay for what it was, it definitely should not be more.
Room was very very tiny. Towels were threadbare, they need to be thrown out and replaced.
Don't waste your money!
I didn't like anything!
The extremely small rooms!
Very rude front desk attendant.
The location of the hotel! I loved that it was close to the interstate.
We appreciated the cleanliness, the staff, and the shuttle service to and from the airport. We will definitely book a room on our next flight.
We have no complaints at all.
While located near the jax airport, this hotel is located on what is a side road off the main road between I-95 and the airport. If you know where it is, the hotel is easily accessible but if you don't, it isn'T. Relative to other hotels in the area, it is reasonably priced, clean, safe, and convenient taking into account the above caveat. In summary, it's fine for an overnight stay before catching a flight or boarding a cruise but offer's little more. The "Continental" breakfast was acceptable.
The low cost quoted by Booking.com did not clearly indicate an additional charge for services such as wifi though the charge was noted in what I would describe as a footnote. Taxes, however were about what they are everywhere...I.E., soak the tourist.
Staff is pleasant and always clean.
I liked the fish pond and fish food for the fish. My 6 year old loved seeing thefish
Very nice--Room Coffee Pot did not work--Plenty of coffee in Lobby.
Convenience to the airport and price.
The room smelled like stale smoke and the overhead lights were florescent without any small bedlamps making it difficult to read in bed.
Proximity to the airport
Air quality was stuffy. Check filtration systems.
convenient to AP, professional staff, good rates, ability to park car while away for 3 days, good van service to and from AP
With a stay at Jacksonville Plaza Hotel & Suites Airport in Jacksonville (Northside), you'll be within a 15-minute drive of Jacksonville Zoo and Gardens and Jacksonville Cruise Terminal. Featured amenities include a 24-hour business center, a 24-hour front desk, and laundry facilities. A roundtrip airport shuttle is complimentary (available 24 hours).
based on 487 reviews
Value for money
Policies vary by room type and provider.
Jacksonville Plaza Hotel and Suites is located at 14585 Duval Road in Northside, 16.5 km from the centre of Jacksonville. Anheuser-Busch Brewery is the closest landmark to Jacksonville Plaza Hotel and Suites.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Jacksonville Plaza Hotel and Suites.
Yes, Jacksonville Plaza Hotel and Suites offers free Wi-Fi.
No, Jacksonville Plaza Hotel and Suites does not offer free parking.
Yes, Jacksonville Plaza Hotel and Suites offers free airport shuttle service.
Jacksonville Plaza Hotel and Suites is 3.8 km from Jacksonville. Jacksonville Plaza Hotel and Suites is 65.1 km from St. Augustine Northeast Florida Regional.
No, pets are not allowed at Jacksonville Plaza Hotel and Suites.
No, Jacksonville Plaza Hotel and Suites does not have a pool on-site.