Best Hotels in Downtown (Jacksonville)
Set along the newly developed north riverbank boardwalk, the hotel is located in the heart of the downtown business district and within walking distance of the Jacksonville Landing, Center for Performing Arts, Florida Theatre, and a mile from Everbank Field - home of Jaguars NFL football.
Overall 8.5 Excellent
Based on 4,815 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
- Business
Good
7.1
Pros: Great location , liked after hours café
Excellent
10.0
Pros: Convince store in lobby had a great selection
Excellent
10.0
Pros: After three visits to Jacksonville, I will only stay at the Hyatt. Arrival and departure process was seamless. Access to restaurants and nightclubs was within walking distance. The social hour and breakfast was awesome.My new favorite place to stay whenever I’m in Jacksonville
Excellent
10.0
Pros: Very close to the Florida theater which we went to a concert at. About a 3 minute walk. Very clean hotel. And room was very comfortable. Very close to river walk. Restaurants in area where awesome.
Good
7.5
Pros: The front desk and check-in were very nice and helpful. The female bartenders were warm and friendly and fun. The beds were VERY comfortable I didn't want to leave them. The valet were very helpful in assisting with the $5 taxis to the concert and also to the bars. That is a GREAT service to offer by the way!
Excellent
10.0
Pros: Great restaurant within the hotel. Staff and valet were very friendly.
Poor
1.0
Good
6.3
Pros: Staff, concierge, and valet parking attendants were all fantastic. Excellent service! Rooms were clean. Shower nice and hot. Fridge in room. Gorgeous views out of our side of hotel. Check in & out were pleasant & easy. Close to everything downtown.
Good
6.3
Pros: Location and staff was very friendly
Excellent
9.6
Pros: Everything was so nice and the location was great .. staff was all very nice .. nice view .. our room was big and very clean .. the elevators where very fast
Good
7.1
Pros: THE CLEANING CREW WALKED INTO OUR ROOM AFTER WE CHECKED IN AND WERE INSIDE. IT WAS VERY SCARY.
Okay
5.0
Pros: River but there is construction going on
Details
Reviews
Overall 8.5 Excellent
Based on 4,815 reviews
Service
8.1
Breakfast
7.7
WiFi
7.6
Room
7.5
Food
7.4
Location
7.3
Wellness
4.9
Value
4.2
Breakfast
7.5
Service
7.2
Location
7.1
Vibe
6.1
Room
6.0
Comfort
5.4
Value
3.7
Service
8.2
Breakfast
7.9
Food
7.4
Location
7.3
Room
6.0
Comfort
5.1
Value
4.2
Service
7.6
Room
6.7
Location
6.3
Amenities
6.1
Comfort
5.7
Service
7.7
Room
6.5
7.1 Good
Pros: Great location , liked after hours café
Cons: Upon arrival it was confusing on where to park and if garage was for hotel guests.
10.0 Excellent
Pros: Convince store in lobby had a great selection
Cons: Construction along riverfront blocked view when checking in.
10.0 Excellent
Pros: After three visits to Jacksonville, I will only stay at the Hyatt. Arrival and departure process was seamless. Access to restaurants and nightclubs was within walking distance. The social hour and breakfast was awesome.My new favorite place to stay whenever I’m in Jacksonville
Cons:
10.0 Excellent
Pros: Very close to the Florida theater which we went to a concert at. About a 3 minute walk. Very clean hotel. And room was very comfortable. Very close to river walk. Restaurants in area where awesome.
Cons:
7.5 Good
Pros: The front desk and check-in were very nice and helpful. The female bartenders were warm and friendly and fun. The beds were VERY comfortable I didn't want to leave them. The valet were very helpful in assisting with the $5 taxis to the concert and also to the bars. That is a GREAT service to offer by the way!
Cons: The pool area was undergoing some renovations as was the 18th floor hallways which we stayed on. That was a bit off-putting. We had returned from a concert that evening and the bar shut down at 12 I think so we took our drinks to the sitting area and ordered a flatbread from the market. It was terrible, but we ate it bc we were hungry... In the morning the market was CRAZY. All I wanted was to pick up a few drinks and fruit but you had to wait in the same line as people ordering hot breakfasts which made me say FORGET IT. You need to have a stand alone cashier in the middle just for quick grab and go purchases.
10.0 Excellent
Pros: Great restaurant within the hotel. Staff and valet were very friendly.
Cons:
1.0 Poor
Pros:
Cons: Parking was not an option even though we were staying at the hotel!! It made us late for our concert and ended up ruining the night!
6.3 Good
Pros: Staff, concierge, and valet parking attendants were all fantastic. Excellent service! Rooms were clean. Shower nice and hot. Fridge in room. Gorgeous views out of our side of hotel. Check in & out were pleasant & easy. Close to everything downtown.
Cons: No vending machines on the floors except ice. Only option for bottled drinks etc. are the expensive shops & restaurants on the first 2 levels. The "market shop" is filled with overpriced airport type fare. The beds and pillows were saggy. The linens were ill fitting, the duvets very lumpy. The bedding had seen better days. Booked at this location to use rooftop pool & hot tub. Hot tub was empty and covered, big disappointment. Stayed while hotel hosted 2 evening events, loud & intoxicated people were up & down the halls all night. Walls were thin, heard everything. Overall, not great value for the price.
6.3 Good
Pros: Location and staff was very friendly
Cons: River view of construction and the noise and air conditioning did not work
9.6 Excellent
Pros: Everything was so nice and the location was great .. staff was all very nice .. nice view .. our room was big and very clean .. the elevators where very fast
Cons:
7.1 Good
Pros: THE CLEANING CREW WALKED INTO OUR ROOM AFTER WE CHECKED IN AND WERE INSIDE. IT WAS VERY SCARY.
Cons:
5.0 Okay
Pros: River but there is construction going on
Cons: Charge for parking
Set along the newly developed north riverbank boardwalk, the hotel is located in the heart of the downtown business district and within walking distance of the Jacksonville Landing, Center for Performing Arts, Florida Theatre, and a mile from Everbank Field - home of Jaguars NFL football.
With a stay at Omni Jacksonville Hotel, you'll be centrally located in Jacksonville, steps from Times-Union Center for the Performing Arts and within a 10-minute walk of Jacksonville Landing. Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Jacksonville? This hotel has facilities measuring 14000 square feet (1301 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 8.3 Excellent
Based on 3,170 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
- Solo
Excellent
9.6
Pros: Very clean room and friendly staff.
Excellent
10.0
Pros: Decor
Good
7.0
Pros: For the star level of this hotel I feel it is a bit lacking. They could definitely use some upgrades in the decor area. Staff was average. Also they are still tricking, I mean charging, 9.95 for Wi-Fi. Why? Could at least offer it for an hour free.
Excellent
10.0
Pros: The Staff was pleasant and helpful. The rooms was a nice size and very clean. The only issue was location to park.
Good
7.1
Good
7.5
Pros: View of the pool
Excellent
10.0
Pros: Beautiful hotel
Good
6.0
Excellent
9.2
Pros: Nice location
Okay
4.6
Pros: Comfortable Bed
Excellent
10.0
Pros: Very clean and easy access to anywhere
Good
6.3
Pros: The staff is super friendly and the place is very clean.
Details
Reviews
Overall 8.3 Excellent
Based on 3,170 reviews
Service
8.8
Location
7.8
Food
7.5
Amenities
7.4
Room
6.8
Breakfast
6.0
WiFi
5.8
Value
4.4
Wellness
2.3
Pool
2.2
Service
8.5
Location
7.4
Cleanliness
6.7
Vibe
5.3
Comfort
5.1
Room
5.1
Value
4.1
WiFi
4.1
Pool
2.0
Service
8.8
Bar
8.1
Location
7.7
Room
6.7
Breakfast
6.1
Value
4.6
WiFi
4.4
Pool
1.9
Service
8.8
Location
7.7
Cleanliness
6.2
Comfort
5.6
Room
5.3
Value
4.0
Cleanliness
6.9
Room
6.3
9.6 Excellent
Pros: Very clean room and friendly staff.
Cons: Had to pay for breakfast that was very disappointing. The local McDonald's was a lot cheaper for breakfast.
10.0 Excellent
Pros: Decor
Cons: Nothing
7.0 Good
Pros: For the star level of this hotel I feel it is a bit lacking. They could definitely use some upgrades in the decor area. Staff was average. Also they are still tricking, I mean charging, 9.95 for Wi-Fi. Why? Could at least offer it for an hour free.
Cons: Decor. Traffic jam when trying to return car to valet. Not an ideal or safe situation. Also Wi-Fi charge should not be charged for Guests.
10.0 Excellent
Pros: The Staff was pleasant and helpful. The rooms was a nice size and very clean. The only issue was location to park.
Cons:
7.1 Good
Pros:
Cons: Pool area was locked.
7.5 Good
Pros: View of the pool
Cons: Paid parking.
10.0 Excellent
Pros: Beautiful hotel
Cons: Couldn't get out of the parking lot. Both exits were down. Very aggravating.
6.0 Good
Pros:
Cons: Was not very happy that house cleaning opened are door to are room with my wife and children sleeping at 830am when check out is 11am. Told front desk about it acted like it was no big deal. I have spent lots of time in hotels and never had that happened was not happy. They should no when people still in the room our if they have checked out.
9.2 Excellent
Pros: Nice location
Cons: They did not provide amenities in our room
4.6 Okay
Pros: Comfortable Bed
Cons: The hotel needs some upgrades, You have to Pay to Park and No free Coffee or breakfast We will find a better option next time in Jax
10.0 Excellent
Pros: Very clean and easy access to anywhere
Cons: Nothing
6.3 Good
Pros: The staff is super friendly and the place is very clean.
Cons: Parking is not included is 20$ per night. Internet is not included either, basic speed costs 9.95$. If you’re there for tourism wouldn’t recommend this area, there’s almost nothing to do with walking distance.
With a stay at Omni Jacksonville Hotel, you'll be centrally located in Jacksonville, steps from Times-Union Center for the Performing Arts and within a 10-minute walk of Jacksonville Landing. Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Jacksonville? This hotel has facilities measuring 14000 square feet (1301 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Centrally located on the downtown riverfront, DoubleTree by Hilton Hotel Jacksonville Riverfront is set amidst the historic San Marco district, near EverBank Field and The Jacksonville Landing. Stay connected in the 24-hour business center, and plan a meeting, training event or wedding for up to 500 guests at this Jacksonville, FL hotel with 12,000 sq. ft. event space, including a riverside terrace and a ballroom. Take advantage of state-of-the-art A/V equipment and creative catering to ensure your function is seamless and professional. Admire beautiful views over the river from the balcony of your guest room or suite. Check emails with complimentary WiFi, and browse premium channels on the flat-panel HDTV. Spacious Junior Suites are also available at this downtown Jacksonville hotel, featuring a microwave, a mini-fridge and a sleeper sofa. Dine in style at Ruth's Chris Steak House. Select your favorite cut of beef, to savor alongside signature sides and a bottle of fine wine from the extensive list. Begin your day with a southern-style buffet breakfast in The American Grill, or recharge with a coffee in the Starbucks Coffee Bar. Start an exciting night out with signature cocktails in the chic Lobby Lounge. Work out in the 24-hour fitness center, enjoy wonderful views from a pool deck lounger, or soak up the sunshine as you refresh with a swim. Our friendly staff look forward to greeting you on arrival with a signature, warm chocolate chip cookie.
Overall 8.3 Excellent
Based on 1,969 reviews
All Reviews
- All Reviews
- Couples
- Families
- Business
Excellent
8.8
Pros: Hotel was clean, staff was nice and food was good.
Excellent
10.0
Pros: The whole experience very peaceful and the riverfront awesome
Excellent
10.0
Pros: The view of the city and the sun on the river in the morning is beautiful.
Good
6.0
Pros: location
Okay
5.8
Excellent
9.2
Pros: The staff was very kind and the food was delicious. The view of the river was beautiful.
Excellent
9.6
Pros: Wonderful location, clean and defiantly a beautiful hotel.
Excellent
10.0
Pros: All your employees where extremely friendly and very helpful. Loved the beach buggy service to get around.
Okay
5.5
Pros: I hosted a party in one of their rooms and that space was awesome. The view from the party room was spectacular. The food and bar was great and my guest enjoyed both. The bed in my room was comfortable.
Okay
5.4
Pros: The staff was amazing!!!
Excellent
10.0
Pros: The staff is fantastic. They have free water and cookies. The amenities in the room were abundant.
Mediocre
2.0
Pros: Location
Details
Reviews
Overall 8.3 Excellent
Based on 1,969 reviews
Service
8.8
Food
8.8
Location
8.6
Pool
8.5
Breakfast
6.5
Room
6.4
Comfort
5.2
Amenities
4.8
Value
4.4
Vibe
4.2
WiFi
3.7
Location
8.6
Service
8.5
Cleanliness
5.5
Comfort
5.4
Room
5.4
Value
4.1
Amenities
4.0
Vibe
3.3
Service
8.5
Location
8.4
Room
5.2
Comfort
5.0
Room
5.1
8.8 Excellent
Pros: Hotel was clean, staff was nice and food was good.
Cons: Fridge in the room.
10.0 Excellent
Pros: The whole experience very peaceful and the riverfront awesome
Cons: Nothing
10.0 Excellent
Pros: The view of the city and the sun on the river in the morning is beautiful.
Cons: We celebrated our anniversary here and once again everything was perfect. The front desk staff is amazing
6.0 Good
Pros: location
Cons: no fridge or microwave
5.8 Okay
Pros:
Cons: They were doing some remodeling (they tell you at check in) water is shut off from 11pm to 4am. They provide a gallon of water so you "can use the facilities. Room was not the cleanest.
9.2 Excellent
Pros: The staff was very kind and the food was delicious. The view of the river was beautiful.
Cons: A slight smell on the 5th floor near vending machine.
9.6 Excellent
Pros: Wonderful location, clean and defiantly a beautiful hotel.
Cons: Smaller sized bed... but everything else was great.
10.0 Excellent
Pros: All your employees where extremely friendly and very helpful. Loved the beach buggy service to get around.
Cons: Nothing.
5.5 Okay
Pros: I hosted a party in one of their rooms and that space was awesome. The view from the party room was spectacular. The food and bar was great and my guest enjoyed both. The bed in my room was comfortable.
Cons: The bathroom in my room look like it had a leak recently and they did not patch and repaint. The money for which is paid does not match the comfort and look of the facility. I did not expect anything but great when I walked into a Hilton facility. The carpet should be replaced with tiles.
5.4 Okay
Pros: The staff was amazing!!!
Cons: The bathroom was dirty and the rooms need upgrading.
10.0 Excellent
Pros: The staff is fantastic. They have free water and cookies. The amenities in the room were abundant.
Cons: N/a
2.0 Mediocre
Pros: Location
Cons: It was not very clean. I had to wait almost ten minutes when I got there for the elevator. When I got to the lobby the air was not working so it was very hot and a long wish in line. I finally got checked in and got up to my room only to find maintenance
Centrally located on the downtown riverfront, DoubleTree by Hilton Hotel Jacksonville Riverfront is set amidst the historic San Marco district, near EverBank Field and The Jacksonville Landing. Stay connected in the 24-hour business center, and plan a meeting, training event or wedding for up to 500 guests at this Jacksonville, FL hotel with 12,000 sq. ft. event space, including a riverside terrace and a ballroom. Take advantage of state-of-the-art A/V equipment and creative catering to ensure your function is seamless and professional. Admire beautiful views over the river from the balcony of your guest room or suite. Check emails with complimentary WiFi, and browse premium channels on the flat-panel HDTV. Spacious Junior Suites are also available at this downtown Jacksonville hotel, featuring a microwave, a mini-fridge and a sleeper sofa. Dine in style at Ruth's Chris Steak House. Select your favorite cut of beef, to savor alongside signature sides and a bottle of fine wine from the extensive list. Begin your day with a southern-style buffet breakfast in The American Grill, or recharge with a coffee in the Starbucks Coffee Bar. Start an exciting night out with signature cocktails in the chic Lobby Lounge. Work out in the 24-hour fitness center, enjoy wonderful views from a pool deck lounger, or soak up the sunshine as you refresh with a swim. Our friendly staff look forward to greeting you on arrival with a signature, warm chocolate chip cookie.
The Hampton Inn Jacksonville-I-95 Central hotel is located at Florida interstate I-95 and Prudential Drive. We are 1 block from the Skyway Monorail which connects to all areas of downtown Jacksonville, Florida. Area attractions include the Alltel Stadium, the Baseball Grounds of Jacksonville, Veteran's Memorial Arena, Jacksonville Museum of Science and History, Jacksonville Art Museum, dog races, the zoo, dinner shows, water parks, and shopping malls. Within walking distance you can dine at River City Brewing Co; the Wine Cellar or Ruth's Chris Steak House. The Hampton Inn in hotel in Jacksonville, Florida features standard room amenities which include complimentary continental breakfast, in-room coffeemakers, hair dryers, irons and boards, high-speed internet access in all guest rooms and wireless access in the hotel lobby and meeting rooms, and a copy of USA Today is available in the hotel lobby (Monday through Friday). Unique to this Hampton Inn hotel in Jacksonville, Florida is an atrium lobby, 118 rooms with interior corridors, including king spa rooms with whirlpool tubs, complimentary admission to the University Athletic Center and an outdoor pool. Our Hampton Inn Jacksonville, Florida Central hotel at I-95 also offers connecting rooms, cribs, microwaves and refrigerators. Laundry/valet services, meeting/banquet facilities, audio visual equipment, and refrigerators are available for a nominal fee. We love having you here at the Hampton Inn Jacksonville I-95 Central hotel in Florida!
Overall 8.3 Excellent
Based on 450 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Staff was super friendly and went overboard to make sure we had a great stay! The breakfast was the BEST!!!!
Okay
4.6
Pros: The location, it was very accessible and close to all the places we planned to visit. Front desk staff was nice.
Excellent
10.0
Pros: Location, staff and the free breakfast Very much appreciated
Excellent
8.0
Pros: The downtown location
Good
7.5
Pros: Riverwalk is just 2 blocks away. Great location with lots of restaurant options nearby.
Mediocre
2.5
Good
7.1
Pros: Peaches great service.
Mediocre
3.0
Excellent
8.0
Pros: This was so much better than the first hotel up there. I am so thankful. I did not catch any mysterious bugs or disease. I would say the bed was a little uncomfortable. Very stiff. But, the experience and staff was spot on.
Excellent
8.3
Pros: At breakfast Kalina and Peaches were delightful! Very swreet ladies and will hslp you any way they can.
Good
7.9
Pros: I liked the location and the accommodations. The breakfast was also great. The staff was also really great and quickly took care of an issue I found with the room.
Excellent
9.2
Pros: fffffffffffffffffffffffffffert
Details
Reviews
Overall 8.3 Excellent
Based on 450 reviews
Service
9.3
Location
9.1
Food
8.6
Breakfast
8.6
Pool
8.0
WiFi
7.1
Room
6.1
Value
5.9
Wellness
0.0
Service
9.4
Location
9.1
Breakfast
8.6
Room
5.9
Service
9.3
Location
9.1
Room
5.5
Cleanliness
4.6
Service
9.3
Room
5.8
10.0 Excellent
Pros: Staff was super friendly and went overboard to make sure we had a great stay! The breakfast was the BEST!!!!
Cons: Nothing!
4.6 Okay
Pros: The location, it was very accessible and close to all the places we planned to visit. Front desk staff was nice.
Cons: Not what I expected after staying at other Hampton Inns. I highly doubt this hotel belongs to the International Housekeeper's Association, less that it has been certified by the International Sanitary Supply Association. The appearance of the hotel surroundings, entrance appeared dusty, the glass doors in the entrance and next to the area where breakfast buffet is served had fingerprints all over, that shows lack of cleaning of the entrance doors. The interior, lobby, the lobby rugs where so dirty, specially the one in the high table, that need to be replaced, I was repulsed when I saw it and had to have breakfast there. The room was in much better condition and that was a relief. The breakfast area equipment/serve ware need to be deep cleaned please, it looked more like they have not been cleaned deeply in days and had fingers and food that looked one over another. Gym is out of service.
10.0 Excellent
Pros: Location, staff and the free breakfast Very much appreciated
Cons: Lobby furniture a little too old
8.0 Excellent
Pros: The downtown location
Cons: The walls were too thin. Could here the noise from the room next door
7.5 Good
Pros: Riverwalk is just 2 blocks away. Great location with lots of restaurant options nearby.
Cons:
2.5 Mediocre
Pros:
Cons: There was hair on the towels and stains on the floor that looked like something had spilled and no one cleaned it up. Cabinets were dusty as though they had not been cleaned in years. Alarm clock was sticky. No hotel bar. Business center is in the same place as lobby. And, inexplicably, the hotel blasts pop music at a loud volume through all hours of the day and night in the drive through in the front of hotel.
7.1 Good
Pros: Peaches great service.
Cons: Price quote on line was different, also, pay to park when I was staying there was crazy.
3.0 Mediocre
Pros:
Cons: Not clean at all
8.0 Excellent
Pros: This was so much better than the first hotel up there. I am so thankful. I did not catch any mysterious bugs or disease. I would say the bed was a little uncomfortable. Very stiff. But, the experience and staff was spot on.
Cons: Nothing. It was good.
8.3 Excellent
Pros: At breakfast Kalina and Peaches were delightful! Very swreet ladies and will hslp you any way they can.
Cons: Was okay.
7.9 Good
Pros: I liked the location and the accommodations. The breakfast was also great. The staff was also really great and quickly took care of an issue I found with the room.
Cons: When I arrived the bathroom floor was dirty and there were multiple nail clippings and hair all over it - along with dirt. I did contact the manager and it was quickly taken care of. I also felt that adding a charge for parking was a nickle-dime sort of thing and I never saw that mentioned in the documentation when I booked the room.
9.2 Excellent
Pros: fffffffffffffffffffffffffffert
Cons: nothing
The Hampton Inn Jacksonville-I-95 Central hotel is located at Florida interstate I-95 and Prudential Drive. We are 1 block from the Skyway Monorail which connects to all areas of downtown Jacksonville, Florida. Area attractions include the Alltel Stadium, the Baseball Grounds of Jacksonville, Veteran's Memorial Arena, Jacksonville Museum of Science and History, Jacksonville Art Museum, dog races, the zoo, dinner shows, water parks, and shopping malls. Within walking distance you can dine at River City Brewing Co; the Wine Cellar or Ruth's Chris Steak House. The Hampton Inn in hotel in Jacksonville, Florida features standard room amenities which include complimentary continental breakfast, in-room coffeemakers, hair dryers, irons and boards, high-speed internet access in all guest rooms and wireless access in the hotel lobby and meeting rooms, and a copy of USA Today is available in the hotel lobby (Monday through Friday). Unique to this Hampton Inn hotel in Jacksonville, Florida is an atrium lobby, 118 rooms with interior corridors, including king spa rooms with whirlpool tubs, complimentary admission to the University Athletic Center and an outdoor pool. Our Hampton Inn Jacksonville, Florida Central hotel at I-95 also offers connecting rooms, cribs, microwaves and refrigerators. Laundry/valet services, meeting/banquet facilities, audio visual equipment, and refrigerators are available for a nominal fee. We love having you here at the Hampton Inn Jacksonville I-95 Central hotel in Florida!
With a stay at Lexington Hotel & Conference Center Jacksonville Riverwalk, you'll be centrally located in Jacksonville, within a 5-minute drive of Museum of Science and History and Jacksonville Landing. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Jacksonville? This hotel has facilities measuring 10000 square feet (929 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 2,541 reviews
All Reviews
- All Reviews
- Couples
- Families
- Solo
- Business
Okay
4.0
Pros: Location
Excellent
9.6
Pros: Great view rooms very clean and comfortable
Poor
1.0
Pros: Our fourth room was nice, clean, everything worked.
Good
7.5
Pros: Location
Mediocre
2.0
Pros: location was close to downtown
Excellent
10.0
Pros: Service
Excellent
10.0
Pros: the space
Excellent
10.0
Pros: Newly remodeled hotel everyone friendly and courteous
Good
6.3
Pros: The beds were by far the most comfortable I have ever slept on at a hotel.
Excellent
8.3
Pros: Room exceeded expectations, bed super comfortable, AC worked well, shower pressure great.
Poor
1.0
Pros: Nothing at all
Excellent
9.2
Pros: The bed was very comfortable! The bar was awesome along with the staff.
Details
Reviews
Overall 8.1 Excellent
Based on 2,541 reviews
Bar
8.8
Comfort
7.7
Service
7.6
Location
7.6
Room
7.0
Breakfast
5.8
WiFi
5.6
Value
4.8
Wellness
2.7
Bar
8.7
Location
7.7
Service
7.5
Room
5.9
Breakfast
5.7
Value
4.7
Bar
8.8
Comfort
8.1
Service
8.1
Location
7.8
Room
6.9
Value
4.1
Service
7.7
Room
6.6
Location
7.7
Room
5.9
4.0 Okay
Pros: Location
Cons: Room dark , not even a bottle of water
9.6 Excellent
Pros: Great view rooms very clean and comfortable
Cons:
1.0 Poor
Pros: Our fourth room was nice, clean, everything worked.
Cons: We had to change rooms three times while staying at this hotel (4 rms total) Dirty rooms, lack of linens (manager said they needed to order towels because they don't have enough) TV in first 3 rooms didn't work. Undisclosed charges on bill upon checkout.
7.5 Good
Pros: Location
Cons: Na
2.0 Mediocre
Pros: location was close to downtown
Cons: Room was missing a floor lamp so was extremely dark. I was told engineering would bring one. 30 minutes later, still sitting in the dark, had to call again, different person said engineering had gone home. I had to demand a different room, no apology.
10.0 Excellent
Pros: Service
Cons: Parking
10.0 Excellent
Pros: the space
Cons: nothing i loved everything
10.0 Excellent
Pros: Newly remodeled hotel everyone friendly and courteous
Cons:
6.3 Good
Pros: The beds were by far the most comfortable I have ever slept on at a hotel.
Cons: Upon arriving to this hotel, I had high expectations. Once, I checked in I was informed by the front desk associate that the room I had booked which was a king bed pool side was not available. This was alright, as I was understanding that mistakes do happen. When I got to my room, it was two separate beds for me and my partner. This trip was suppose to be for my anniversary. I notified the front desk that this was an issue, so they then upgraded me to a suite with a king bed at no extra cost. This would have been great, except for the fact that neither of the two televisions worked nor did the internet. Last but not least there was not any hot or warm water during our entire stay. I notified the front desk and was told that water was being worked on. At this time I did ask for a discount seeing as to we couldn't even shower during our stay. We were gave a discount to say the least. I feel as though this night should have been free with all the odds considering. We will not be returning to this hotel.
8.3 Excellent
Pros: Room exceeded expectations, bed super comfortable, AC worked well, shower pressure great.
Cons: Parking lot not well lit. Couldn’t understand the lady at check in, and the next day when trying to find the door where our car was parked another staff member was slightly rude.
1.0 Poor
Pros: Nothing at all
Cons: Yes they never cleaned my room. Their phones don't work and I been asking for a manager since I got here and still no manager
9.2 Excellent
Pros: The bed was very comfortable! The bar was awesome along with the staff.
Cons: The bed spread had what looked like blood on it so I washed it myself in the bathroom and the air conditioning was broken and was leaking everywhere so we had to sleep with a huge loud industrial fan that maintenance brought, wished the staff would’ve informed us before we came back to that or would check on us after knowing that was placed there.
With a stay at Lexington Hotel & Conference Center Jacksonville Riverwalk, you'll be centrally located in Jacksonville, within a 5-minute drive of Museum of Science and History and Jacksonville Landing. Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Jacksonville? This hotel has facilities measuring 10000 square feet (929 square meters), including a conference center. Self parking (subject to charges) is available onsite.
With a stay at Extended Stay America - Jacksonville -Riverwalk -Conv Center in Jacksonville (Downtown Jacksonville), you'll be within a 5-minute drive of Museum of Science and History and Jacksonville Landing. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.
Overall 6.8 Good
Based on 1,079 reviews
All Reviews
- All Reviews
- Families
- Couples
- Business
Okay
5.4
Pros: Location
Good
6.3
Pros: There wasn't a whole lot of breakfast offered, but what was there (pre-packaged muffins) was good. The smell of the lobby and hallways was not good. The room was large (studio apartment sized) for the price but also has been stayed in MANY, MANY times. There were stains on the carpet but it was freshly vacuumed. The staff were definitely the BEST part of this stay!
Okay
4.6
Pros: Location was good.
Poor
1.0
Good
7.1
Good
6.3
Excellent
10.0
Pros: The cleaning
Okay
5.8
Pros: The location was good.
Excellent
10.0
Pros: It's was very clean they were very helpful
Mediocre
2.9
Pros: I really didn’t like this place at all.
Poor
1.0
Pros: Nothing at all
Okay
5.0
Details
Reviews
Overall 6.8 Good
Based on 1,079 reviews
Location
7.9
Service
7.8
Value
6.1
WiFi
6.1
Room
4.8
Comfort
4.0
Food
3.8
Cleanliness
3.4
Breakfast
3.1
Amenities
1.8
Location
7.9
Service
7.7
Value
6.5
Room
4.5
Cleanliness
3.1
Breakfast
2.7
Amenities
1.6
Location
8.2
Service
7.7
Value
6.0
Room
3.8
Comfort
3.6
Cleanliness
3.3
Breakfast
2.7
Location
7.9
Service
7.4
Room
3.9
Comfort
3.8
Cleanliness
3.1
5.4 Okay
Pros: Location
Cons: The sink was dirty had food in it when I arrived and looked as though the half clean the kitchen area.
6.3 Good
Pros: There wasn't a whole lot of breakfast offered, but what was there (pre-packaged muffins) was good. The smell of the lobby and hallways was not good. The room was large (studio apartment sized) for the price but also has been stayed in MANY, MANY times. There were stains on the carpet but it was freshly vacuumed. The staff were definitely the BEST part of this stay!
Cons: The hallway smell and cleanliness of the room's carpet certainly left a lot to be desired. We were there for one night to attend a Jacksonville Jaguars game. This hotel was so reasonably priced, but quite a ways away from the stadium. The water taxi stops about 1/2 mile away and is a great way to get to the stadium.
4.6 Okay
Pros: Location was good.
Cons: Filth! Cockroaches, pubic hair, bad smell. The place looks like it hasn't been cleaned in a long time. If there were a view I wouldn't see it through the dirt on the windows. Stinky musty smell. Shady character in thr lobby till early hours of the morning sitting on a couch on his phone. Pretty sure he was a pimp. Evdence of working girls.
1.0 Poor
Pros:
Cons: PAY FOR PARKING, The hotel employee (-Staff) do not even take the time to say hello when I walked in. I waited for 25 minutes behind two people to get checked in. She hunt and pecked at her computer and took a ton of time coughing and not waiting on the c
7.1 Good
Pros:
Cons: Someone was banging on a door nearby at 2:30am trying to get their boyfriend or husband to open the door. This went on for about 30 minutes.
6.3 Good
Pros:
Cons: STOP advertising breakfast when you list hotels. They had granola bars and coffee. THAT IS NOT BREAKFAST AND THIS PISSES ME OFF. They don't clean your room on a daily basis, did you know that?
10.0 Excellent
Pros: The cleaning
Cons: Everything
5.8 Okay
Pros: The location was good.
Cons: Understaffed & for a chain that heavily advertises cooking in your room, I couldn't get dishes, pots & pans... not even a coffee maker.
10.0 Excellent
Pros: It's was very clean they were very helpful
Cons: It's was a very nice stay they were
2.9 Mediocre
Pros: I really didn’t like this place at all.
Cons: There was a huge stench of marijuana, the air was broken and no one cares to do address it. The receptionist that was checking in wasn’t pleasant. I wasted 147$, because I couldn’t sleep any way.
1.0 Poor
Pros: Nothing at all
Cons: Wasn't clean had stains and roaches
5.0 Okay
Pros:
Cons: Had my wallet stole after the room wasn’t ready at 5pm house keeping had to have gotten it .
With a stay at Extended Stay America - Jacksonville -Riverwalk -Conv Center in Jacksonville (Downtown Jacksonville), you'll be within a 5-minute drive of Museum of Science and History and Jacksonville Landing. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.
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