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Jacksonville hotels in Downtown
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Best hotels in Downtown (Jacksonville)
Set along the newly developed north riverbank boardwalk, the hotel is located in the heart of the downtown business district and within walking distance of the Jacksonville Landing, Center for Performing Arts, Florida Theatre, and a mile from Everbank Field - home of Jaguars NFL football.
Overall 8.6 Excellent
Based on 2,436 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
8.5
Excellent
10.0
Excellent
8.5
Excellent
9.0
Excellent
10.0
Excellent
8.0
Excellent
8.0
Excellent
10.0
Good
7.7
Excellent
8.0
Excellent
9.6
Good
7.7
Pros: I traveled with my children and stayed one night. They enjoyed the pool.
Cons: I would have liked to been able to stay in one of the renovated rooms.
Excellent
10.0
Pros: Traveling with my finance to watch my son's State track competition, and we arrived late evening and were greeted by a super friendly and fun staff member who really made us feel welcome and comfortable. The location was easy to find and had a wonderful river view. The room was clean and the bed relaxing. I would enjoy coming back for a longer stay as we could only be there for one evening. Well worth the visit. I highly recommend staying here.
Excellent
10.0
Pros: Newly renovated room
Excellent
10.0
Pros: The beds were amazingly comfortable! And the view was great
Cons: We paid to to park in garage and the garage was full so we couldn't park in there
Excellent
8.0
Pros: I enjoyed the facilities a bunch. The location is great as well.
Cons: If you have food sensitivities or allergies there really isn’t any options for you. However, Jacksonville itself has lots of options.
Excellent
8.2
Pros: A very nice one night stay for a weekend concert. The Hyatt is very close to both the Veterans Arena and the stadium which makes at least the arena a walkable distance. The hotel is nice but showing some signs of wear and tear. All the staff we encountered were extremely friendly.
Cons: On a related note, pets have no place in any hotel, in my opinion. There were numerous dogs throughout the hotel and dog barking woke my wife up early in the morning. That kind of disruption would not be tolerated in a guest. This is not only a Hyatt problem-every hotel I've stayed at in the last five years is guilty.
Okay
4.8
Pros: Staff was very friendly and courteous.
Cons: Trouble during check in...computer trouble. Could only give me one key card instead of two. Pool was completely closed due to renovations. Wish i would've been told that before booking! The keycard to my room NEVER worked in the parking garage. Every time I wanted to go in or out or the parking garage, the card reader did not work and I had to go get an attendant. The cleanliness of the bathroom, the tub in particular, upon check in was mediocre at best. For the price I paid, I expected much better. Next time I'll save some money and stay in the Hampton Inn just across the river.
Excellent
8.2
Excellent
10.0
Excellent
10.0
Pros: Alex the omellete chef made the most amazing omellete ive ever had and provided fast effecient and friendly service. Keep up the good work.
Cons: That i was upgraded and not told about the $100/night upcharge.
Excellent
10.0
Pros: The place had just been through a natural disaster but you couldn't tell at all. Friendly staff and I brought my dogs, so the pet friendly policy was my favorite par. Pretty sure the band Phish was there nutty I can't say for certain. Definitely saw Chris Kuroda mulling about. Good times.
Cons: More cowbell please.
Excellent
10.0
Okay
4.0
Cons: More than the hotel, Jacksonville downtown was very disappointing. Felt that it was not worth the cost of hotel to stay in down town. Hotel facility was okay but also was not worth the price I paid for.
Excellent
9.4
Pros: Staff was excellent. I booked the wrong room type and the helped me correct it immediately. Top notch customer service at the by the bellmen, and front desk.
Good
7.7
Pros: Staff was great
Cons: Chromecast to view Netflix was difficult to set up and use. No one in staff could explain but finally got a photo copy of instructions. It took 2 days to finally work and then the signal dropped Too done with that
Excellent
10.0
Excellent
10.0
Okay
4.8
Cons: Slow check in process, no one knew anything....
Excellent
8.5
Excellent
8.0
Excellent
10.0
Excellent
8.5
Excellent
9.0
Excellent
8.2
Excellent
10.0
Good
6.2
Pros: Convenient to downtown and dining options.
Cons: Top floor room air was very weak barely kept room at 75 degrees, the beds were very uncomfortable, and the breakfast options were over priced.
Excellent
10.0
Pros: Was able to check into our room early, courtesy call was thoughtful and the staff was so friendly, helpful and kind!
Good
6.8
Pros: The staff is very friendly and go above and beyond. They are amazing at what they do. The hotel gift shop is very over priced. $5.50 for one water. There isn't anything to do other then the pool and the beach is 30 minutes away. Not too far but still have to get there especially if you choose not to rent a car and pay their $15 per day charge to park it there. Restaurant food is good, but limited selections. The entire hotel smelled like marijuana because the AST sorority girls were having an event there and were smoking all night in their rooms. Staff were very quick to try to stop it and spray the hallways and rooms. The event floors are very large and theres a lot of event rooms to choose from with a mail room up there and business center. Beautiful hotel, but expensive and kind of boring other then the bars inside because the location.
Cons: Expensive necessities. Expensive parking. Restaurant menu is very limited. Walk way that goes through the hotel outside behind the restaurant I believe is where it's located, has no lighting. The Wifi sucks horribly. Constant disconnecting even the people that paid for extra wifi had problems.
Excellent
10.0
Pros: Professionalism from all front of the house staff. Pet friendly!!! Superb dine-in experience. Great room configuration with a view. Fitness center free weights and resistance machines were great. While I've always respected the Hyatt brand and been a guest several time I've been a long-time Marriott member because of the range, and availability, of brands they offer. I may need to reconsider my loyalty after this latest visit. I secured two rooms to accommodate my parents, sister, me and my wife after a very long day at the Mayo clinic. Turned out to be just what the "doctor ordered" for all parties.
Cons: My wife encountered a front desk staff member with a poor attitude during the night shift around 3am. She observed the young lady interact with several guests in a way that indicated she clearly did not want to be there or be helpful.
Excellent
9.1
Pros: Clean rooms nice and nice view, pleasant experience.
Cons: There wasn’t something that I wouldn’t like.
Excellent
9.1
Pros: The view was beautiful
Cons: The comforters were old and dingy looking
Excellent
8.2
Pros: The staff was very nice, and the room was very clean. they let us choose which view we wanted, and what floor we were on
Cons: There wasn't anything really "special" about the hotel. I didn't appreciate having to pay for parking when I was already spending that much money per night. The food was overpriced for what it was - go to one of the restaurants in the landing and you will get better food for the same price.
Excellent
8.8
Pros: Location is great - walk to Jacksonville landing and to the Everbank Field
Cons: Renovation in progress. But no mildew or bad odors as posted by other reviewers
Good
7.4
Pros: The views were beautiful! Great staff and location.
Cons: The hotel was noisy even in your room. They have complementary earplugs got you because of some construction going on and you can hear everything in the hallway and room next door.
Excellent
9.7
Pros: Free wifi and USA Today. Reasonable bar and food prices.
Cons: A little expensive.
Excellent
10.0
Pros: Excellent from the valet parking, front desk personnel (who remembered our name), wait staff and all others. Location was ideal and could walk to most everything.
Excellent
8.2
Pros: It has/is being remodeled. The new decor is beautiful. Rooms are beautiful and very comfortable. Like how bright the hallways are at night. Front desk was very nice and professional. Check in and out was quick. We did not use or even go to the pool or restaurants as we were only there for one night. Location is great. Walking distance to restaurants and the Florida Theatre.
Cons: I/we were confused with the entrance. Is the main entrance facing the garage side of the street? If so the entrance isn't appealing. No one there to help. Large glass doors are heavy when you're carrying luggage. No automatic door.
Excellent
10.0
Pros: Great location, great view, clean. Staff were all very nice and accommodating. Impressed with the recycling and conservation efforts throughout the hotel.
Excellent
10.0
Pros: Sheets and towels. Fast service even late at night. Asked for toothpaste and security girl was up in literally two minutes. The sliding glass door actually opened up for fresh air.
Cons: Shower tub instead of walk-in. Sink didn't drain well.
Omni Jacksonville Hotel is centrally located in Jacksonville, a 1-minute walk from Times-Union Center for the Performing Arts and 10 minutes by foot from Florida Theatre. Featured amenities include a 24-hour business center, limo/town car service, and dry cleaning/laundry services. Planning an event in Jacksonville? This hotel has facilities measuring 14000 square feet (1301 square meters), including a conference center. Self parking (subject to charges) is available onsite.
Overall 8.4 Excellent
Based on 1,319 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.0
Excellent
8.5
Pros: Welcome from the concierge
Cons: Bathroom toilet was not clean
Excellent
10.0
Pros: The breakfast buffet was fantastic.
Excellent
9.7
Good
7.7
Cons: Only valet parking offered. The parking lot next to the hotel, which was not affiliated with Omni, was supposed to be $10/day max but we were charged $20 each morning when we were leaving the lot because "the time resets at midnight, therefore you are charged $10 till 12:00am and then $10 for this morning". The thermostat in our room did not work correctly. We reported it to the front desk, but upon our return to our room that evening we noticed that someone changed our fan setting from "auto" to "high" but the thermostat still did not read correctly and never cooled properly.
Good
6.2
Pros: Bed was very comfortable, and room was clean.
Cons: Wifi not included with room. Must pay $15 to use public parking or $20 for vallet. Water in shower never got hot.
Good
6.2
Pros: The location of the hotel was great since we came in town to see the Christmas tree lighting and boat parade. The room was set up nicely,enjoyed the large bathroom and flat screen tv
Cons: We booked a handicap accessible room and were put in a regular deluxe room. The air conditioner froze at 1:00am and the maintenance man had to bring a fan to the room. The sheets on one of the beds had a huge dried blood stain. Requested a chair for the shower and it took 6 hours to get it. The cost of the items in the mini fridge are a joke $4.50 for a can of soda.
Okay
4.0
Cons: Room wasn’t ready until 7:00 PM, no pool on property.
Excellent
10.0
Excellent
9.7
Cons: The only issue I had was that the front desk could not locate a key for the mini fridge so that we could use it.
Good
7.4
Pros: No helped is with our luggage when we arrived. Had to load, unload and wheel logguge cart ourselves. Someone's used razor left in shower. Used coffee cup in KIERIG machine. When leaving the next morning, there was a luggage valet guy and we were told that we HAD to use him instead of using the luggage cart ourselves. He loaded our luggage and took it outside, where he abandoned it on the curb and walked away. My fiancé was getting the car (we were instructed to park in next door lot instead of parking deck bc we were traveling with a kayak in top and was too big for garage heighth). While I'm standing by our luggage still sitting on rolling Cart outside of hotel, a valet guy pulls up a car then backs it up directly in front of me. I asked him if he could pull forward since my fiancé was pulling in right behind him. Instead of being helpful or moving the car, instead he just shrugged his shoulders and went to get another car. So we had to park on the other side and load all of our luggage ourselves (although plenty of staff seemed to be around except the actually luggage valet that we foolishly already gave a $15 tip too.! Very rude people here!
Excellent
10.0
Pros: The location was great. Rooms very comfortable, excellent room service. Friendly and helpful front desk staff.
Cons: Parking, front entrance is a bit cramped.
Excellent
10.0
Pros: Location
Cons: Parking
Excellent
10.0
Pros: View
Cons: I do not have a receit. Please email one
Excellent
10.0
Pros: Very pleasant to deal with, quick valet. All of the staff were very nice and respectful when dealing with customers. You felt as if they were all there to serve just you. Local points of interest aren't far at all either
Cons: Everything was perfect
Excellent
9.1
Pros: Nice spacious rooms. Very clean and tidy. Windows needs cleaning. Noise travels easily from other rooms. Night light in room would be nice. Lacks USB ports. Entry drive not very well marked.
Excellent
10.0
Pros: Great hotel in a great location. Everyone was so friendly and helpful. The food in the restaurant was much better than expected from a hotel. The cocktail menu was fun and surprisingly creative. The rooms at the Omni were very clean and well appointed.
Cons: The guys were great, but valet parking is just annoying.
Excellent
9.4
Cons: The pool was closed
Discover the Southbank Hotel at Jacksonville Riverwalk: A downtown hotel drawing inspiration from the St. Johns River, ports, and area bridges – providing an authentic Northeast Florida experience. Our centrally located hotel is nestled on the Southbank of downtown Jacksonville near the trendy San Marco and Riverside historic districts. At Jacksonville’s uniquely independent hotel, you’ll enjoy the best-of-both worlds: big city amenities and boutique style. We offer savory onsite dining and lounges, a tranquil pool and courtyard, and 40,000 square feet of event space – making our downtown Jacksonville convention center hotel the ideal spot for professional meetings and lavish events in Northeast Florida. Experience the coastal undercurrents and feel the southern hospitality when you stay at the Southbank Hotel at Jacksonville Riverwalk.
Overall 8.1 Excellent
Based on 964 reviews
All
- All
- Families with older children
- Families with young children
- Families
- Mature couples
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.0
Mediocre
2.0
Pros: Will NEVER stay there again.
Excellent
10.0
Mediocre
3.4
Excellent
8.0
Good
7.4
Mediocre
2.0
Excellent
8.0
Good
7.6
Pros: It was very clean and safe.
Cons: Not convient to the airport.
Excellent
8.5
Good
7.1
Excellent
8.0
Excellent
8.8
Excellent
8.2
Excellent
10.0
Pros: The staff, especially Ilse at the front desk, were very helpful and kind
Cons: Nothing
Mediocre
3.0
Pros: Lobby
Cons: Everything.. Room was old and musty. Floor boards patched, no lighting. No décor in the room, patchy plastered walls. nasty bathroom NO ceiling lights, no light in bathroom. Carpet filthy and smelled. I have no doubt this hotel room would have to work REALLY hard to come UP to a Motel 6 standard. Even the parking lot was a disaster there were giant pot holds every where.. and they had the nerve to charge for parking! The lobby was nice, but there was still a musty smell. I'm thinking the carpet, perhaps in addition to a complete makeover for the rooms they should consider getting a new cleaning staff. I gave them 1 star because I couldn't do zero.
Good
6.0
Pros: The hotel was very nice looking both inside and out. The staff was reasonably friendly, but I did not feel a sense of welcome that I would like from a hotel.
Cons: I didn't like that the only parking was valet. Also, the rooms are a bit out dated, and the fixtures need updating as well.
Okay
4.0
Pros: The location was decent.
Cons: Multiple large patches of mildewed ceiling in the bathroom, falling apart in areas. Coffee maker had a disgusting amount of hard water stains and dirt in the water basin. Even after cleaning it, it ended up being broken and wouldn't turn on. The lobby had a horribly foul chemical cleaner smell (as noted in other reviews). The room smelled better (less bad), but I did contemplate leaving more than once. I would have liked to grab some food at the lobby bar/restaurant, but the smell made that an unworkable proposition.
Good
6.0
Pros: Location
Cons: When we got there the room had a moldy smell and it had a humidifier on like if the room had been flooded and recently dried. We complained and they acknowledged the smell and gave us another room ruby away, but my question is WHY put someone in that room in the first place? With plenty available rooms. That left a bitter taste in my mouth.
Good
6.0
Pros: Staff was friendly
Cons: Needed to be remodeled, everything was dated and worn.
Okay
4.8
Pros: The lobby and king sized bed were nice.
Cons: The building was not advertised accordingly. Dirty hallways and leaking toilet. Parking=$10/day
Mediocre
2.0
Cons: They gave our room away that we booked a week out a king and gave us(a couple) singles beds. They had people at the pool playing music and shouting till 3am. Someone smoked weed nearby and filled our entire room..... just horrible experience
Good
6.5
Pros: I loved that it was right down town and price was good.
Cons: The rooms could use a renovation. It looks like the last time they renovated the room we stayed in they just painted over old problems. The toilet didn't like to flush. Each room around us were very loud. I could have a conversation with the neighbors next to us through the wall. I would not bring my 3 year old there because he wouldn't be able to sleep through the noise. The room doors slammed so every time one in the hallway closed it sounded like they were being slammed shut. I used to sleep through mortar attacks in Iraq and I couldn't sleep through that. We chose this hotel because of the location. We expected to be able to use the water taxi but it was not efficient due to the lack of availability. We were told that the city took it over and there was only one running. Not good for Florida vs Georgia football game. Upon arrival, we were greeted with its $30 dollars to park at the hotel for the weekend. Not bad if I was expecting that and usually it should be valet at a hotel that requires a few on top of the original cost. Other than that it was a good hotel.
Okay
4.5
Cons: Terrible restaurant. This is a renovated hotel that must have been a one-star. It is cheap, but no view, poor fitness facilities, computers in business center did not work, and close to noisy roads and monorail. Ok if you just need a place to sleep, but that is it.
Okay
5.1
Pros: Staff was very friendly
Cons: The fact that they charge you a fee to self park. I have never paid to park at a hotel that I was staying. Also, the hotel needs some serious updating. Carpet is horrible, room was okay but would not stay there again.
Okay
5.6
Pros: It was a convenient location.
Cons: There was mold in the bathroom. Rust around the water nozzles in the tub and the drain of the sink. The door frame was coming apart. The air conditioner never cooled the room. This hotel is in desperate need of repair.
Excellent
9.4
Pros: The staff was very nice, helpful, warm and friendly
Cons: Didn’t have housekeeping first night- had to ask for it
Excellent
8.0
Pros: The lobby is large and inviting. The rooms are a good size except for the bathroom.
Cons: The bathroom is extremely small. The hallways are dark and musty. But when those renovations are done will be glad to stay there again.
Mediocre
3.3
Pros: The location and proximity to downtown was great.
Cons: The place is falling apart. The valet parking was horrible. The hotel has not been kept up at all and the place is a dump.
Good
6.2
Pros: Staff was very friendly and tried to meet our needs. River / water taxi, which provided transportation to the Landing and to the Football Stadium, stops at their dock.
Cons: Had called the hotel to verify that we could get a roll away bed, since I was traveling with my two large grown sons. Upon check-in we were told that it would be sent up, then manager knocked on door and told us that because of fire regs, they could not provide. We had to squeeze into two small beds. Toilet was broken upon check-in...parts missing from inside, so I don't know how it was cleaned before we checked in. Building is old and needs updating. Self parking $10.00 in unprotected lot.
Good
6.0
Pros: We got the room for a cheap rate and the location isn't bad.
Cons: Photos seemed to slightly embellish the facility. I know you shouldn't judge a book from the cover the the exterior is not appealing or welcoming on arrival. This set the precedent that the interior would match the exterior. Although the lobby was nice the rooms need updating. The wallpaper was buckling, the ceiling in the bathroom looked like it was going to fall, there were minor stains on the bedding, a dirty old cordless phone, and it just did not have a warm clean and cozy feel to it.
Good
6.5
Pros: Close to events at a reasonable price.
Cons: Room could use some updating especially the bathroom.
Excellent
9.3
Pros: We stayed there for our first anniversary weekend....LOVED it!! We got a great deal on the room through Kayak. The room was nice and clean. The staff was very accommodating and very friendly! We had a great weekend stay and would come back!
Cons: The décor of the lobby and common areas of the hotel were a little outdated, but not the staff's fault. Every hotel can't be updated all at once, still a great stay!!
Good
6.2
Pros: I chose the Wyndham because of it's location; we were in town for the Ga/Fl game over the weekend. Location was great. The water taxi left from right behind our room and took us straight to the stadium. Buffet breakfast was good and beds were comfortable, but small.
Cons: The lobby was loud all hours, but what else would you expect on a weekend full of drunk football fans? We luckily had a room on the very opposite end of the hall but the walls were still paper thin and we could hear everything in the rooms adjacent and above us. The bathroom didn't seem clean. The carpet in the room was disgusting, I didn't even want to try and figure out the mystery stain in the corner, but for the price and location it was worth it to stick it out through the weekend rather than sleep in the car.
Okay
4.2
Cons: Wifi not working, lamp missing bulb, shower drain not working, strong chemical odor in lobby.
Okay
4.5
Pros: location
Cons: room door did not close tight (it was damaged), wall paper falling off bathroom walls, hole in back side of bathroom door, tub/shower area was moldy and dirty, outlets near in room coffee maker did not work, light in water closet was bright at times and dim at others, staff was busy talking to each other upon arrival and we waited for there conversation to end before being acknowledged. not impressed by anything but the location, this is an older hotel in need of a full makeover. my mistake for saving the $10.00, i could had stayed at a nice hotel 1 mile away.
Good
6.2
Mediocre
3.7
Cons: completely run-down, renovations going on, but not what we expected
Excellent
10.0
Pros: Was close enough to whatever we wanted to do. Am track is free and across the street which was nice since we didn't pant to drive or pay a fortune. There's a ferry but the wait was long. The room Was better then most had described- Bathrooms a little small- but overall good
Okay
5.4
Cons: We did not like that online photos showed renovated rooms while they put us in a non-renovated room.
Good
6.2
Pros: Location
Cons: $30 to park was Rediculous.
Excellent
10.0
Cons: Staff said there was no water taxi to the landing, wall patches all over, walls shook when the door closes, staines on Decorative pillows, no room service during regular hours, couldn't access gym after 4,5 attempts with staff help, wouldn't be surprised if billing collapsed due to water damage, and mild in bathtub:(
Good
7.4
Pros: The location is very good.There's a museum,a hospital and several restaurants within easy walking distance.The large lobby is nice.Our room was comfortable except for the bathroom and had ample drawers for our clothing.Our king-sized bed was comfortable with several pillow types to choose from.If you're the walking type you can cross over the bridge into downtown, or turn up on Hendricks Street and stroll a few blocks to V Pizza which tastes excellent or have a delicious craft beer at Aardwolf's Brewpub. All of these are within an hour's walk.
Cons: First, don't believe the cover photo.That's a picture taken from a parking lot of the restaurant across the way of the view looking at the other side of the river.They charge $9 for self parking which I find unfair. The bathroom facilities are not up to par with a 4-star hotel.The toilet/shower is small and uncomfortable.The restaurant is somewhat expensive:you can eat better and cheaper within walking distance. There isn't actually a river-walk on this side of the river, though that isn't really the hotel's fault, it's the city's.The staff isn't very knowledgeable about the city they live in. If I ever return to Jacksonville I will stay somewhere else. The truth is we never stay in the same place twice anyway.
Mediocre
2.5
Cons: Everything about this hotel stay was awful. From the moment we checked in the staff was incompetent. Worst hotel stay experience.
Good
6.0
Pros: Good location with hotel shuttle to Veterans Memorial Stadium for $6. once renovations are completed, could be a very nice hotel.
Cons: Shower did not drain very quickly. I was standing ankle deep in water while taking a 10 min. shower. My view was of the roof and air conditioning units. Have to pay $10 to self park or $12 for valet parking per night.
Mediocre
2.0
Cons: It was dirty. There was a crack in the ceiling with apparent water damage. The hotels in the area were sold out and guests left with no other options. Disappointing. Shouldn't even be allowed to have guests. Seems like their renovation has been going on for years.
Excellent
10.0
Pros: I was here on an ER for my adult son to have major surgery. My daughter in law was with me....hotel close to everything ....hospital, downtown, etc Hotel staff were the friendliest ive ever encountered. Absolutely no complaint.....
Cons: Location and friendly staff
Mediocre
3.4
Cons: Location was good. The room was dirty,tub was clogged and also the sink.The cover photo doesnt look nothing as the hotel is. I would never stay in again.
Okay
5.0
Pros: Pam in the breakfast restaurant was the nicest most pleasant server. She was so accommodating and friendly.
Cons: The hotel needs some updating. The carpet in the hallways and room looks old and not really clean. The shower in the room was old and appears to need updating. The linen on the bed was so uncomfortable. ( the sheets felt like paper towels) When we first arrived to the hotel; we asked for someone to help with our luggage. We waited for over 10 minutes. Nobody ever came; we took our luggage to our room ourselves. Overall the hotel was not really very impressive.
Excellent
8.0
The Hampton Inn Jacksonville-I-95 Central hotel is located at Florida interstate I-95 and Prudential Drive. We are 1 block from the Skyway Monorail which connects to all areas of downtown Jacksonville, Florida. Area attractions include the Alltel Stadium, the Baseball Grounds of Jacksonville, Veteran's Memorial Arena, Jacksonville Museum of Science and History, Jacksonville Art Museum, dog races, the zoo, dinner shows, water parks, and shopping malls. Within walking distance you can dine at River City Brewing Co; the Wine Cellar or Ruth's Chris Steak House. The Hampton Inn in hotel in Jacksonville, Florida features standard room amenities which include complimentary continental breakfast, in-room coffeemakers, hair dryers, irons and boards, high-speed internet access in all guest rooms and wireless access in the hotel lobby and meeting rooms, and a copy of USA Today is available in the hotel lobby (Monday through Friday). Unique to this Hampton Inn hotel in Jacksonville, Florida is an atrium lobby, 118 rooms with interior corridors, including king spa rooms with whirlpool tubs, complimentary admission to the University Athletic Center and an outdoor pool. Our Hampton Inn Jacksonville, Florida Central hotel at I-95 also offers connecting rooms, cribs, microwaves and refrigerators. Laundry/valet services, meeting/banquet facilities, audio visual equipment, and refrigerators are available for a nominal fee. We love having you here at the Hampton Inn Jacksonville I-95 Central hotel in Florida!
Overall 7.9 Good
Based on 243 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Okay
4.0
Cons: Old and outdated
Okay
5.4
Excellent
9.4
Pros: All the staff were very friendly, welcoming, attentive and accommodating. I love the warm cookies at the front desk, along with hot chocolate. Breakfasts were great, one of the best I've had. Very convenient. Room was clean and comfortable bedding, with a microwave and fridge. Great location, easy to find, within walking distance to my conference, and centrally located, close to the Landing. Definitely would stay here again. I would recommend this hotel.
Excellent
10.0
Pros: Room was very clean and comfortable. Staff very attentive and friendly to folks during breakfast. Made sure that breakfast area and tables were kept clean throughout. No shortages. I observed staff being particularly helpful to those customers that were elderly. Very nice to see.
Cons: TV was very slow to react to remote for those few times that I watched it.
Good
7.4
Mediocre
2.5
Cons: There was hair on the towels and stains on the floor that looked like something had spilled and no one cleaned it up. Cabinets were dusty as though they had not been cleaned in years. Alarm clock was sticky. No hotel bar. Business center is in the same place as lobby. And, inexplicably, the hotel blasts pop music at a loud volume through all hours of the day and night in the drive through in the front of hotel.
Excellent
8.8
Pros: The hotel was undergoing some exterior renovations, so some accomodations had to be made. Staff was friendly and helpful.
Cons: Doesnt gave a guest laundry. Would have been of benefit as I was on an extended trip.
Okay
5.7
Pros: Barely any breakfast
Cons: There were cockroaches Besides location and the wonderful night supervisor there is nothing going for that place
Centrally located on the downtown riverfront, DoubleTree by Hilton Hotel Jacksonville Riverfront is set amidst the historic San Marco district. Stay connected in the 24-hour business center, and plan a meeting, training event or wedding for up to 500 guests at this Jacksonville, FL hotel with 12,000 sq. ft. event space, including a riverside terrace and a ballroom. Take advantage of state-of-the-art A/V equipment and creative catering to ensure your function is seamless and professional. Admire beautiful views over the river from the balcony of your guest room or suite. Check emails with complimentary WiFi, and browse premium channels on the flat-panel HDTV. Spacious Junior Suites are also available at this downtown Jacksonville hotel, featuring a microwave, a mini-fridge and a sleeper sofa. Dine in style at Ruth's Chris Steak House. Select your favorite cut of beef, to savor alongside signature sides and a bottle of fine wine from the extensive list. Begin your day with a southern-style buffet breakfast in The American Grill, or recharge with a coffee in the Starbucks Coffee Bar. Start an exciting night out with signature cocktails in the chic Lobby Lounge. Work out in the 24-hour fitness center, enjoy wonderful views from a pool deck lounger, or soak up the sunshine as you refresh with a swim. Our friendly staff look forward to greeting you on arrival with a signature, warm chocolate chip cookie.
Overall 7.8 Good
Based on 658 reviews
All
- All
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Good
6.8
Good
7.4
Pros: It was quiet
Cons: Maid knocked on door at 10 am. Don't wake me up early.
Excellent
8.8
Pros: Hotel was clean, staff was nice and food was good.
Cons: Fridge in the room.
Excellent
10.0
Pros: Ease of proximity to concert events; Like being in the building with a major restaurant which is always first-class...Ruth Chris... Suggest you consider a shuttle bus (perhaps WITH a small pay rate) both "to and from" major concerts which happen quite often. That would be a perk for your hotel, and it it were a "reservation only" situation, then that would be fine...That would top having to hail a cab or other options which can be kind of stressful. Pass this idea on to their management please! Cal Duke St. Simons Island, Ga. 31522
Excellent
10.0
Pros: Great customer service. Lovely views with spacious rooms. Great noise isolation for the rooms - didn't hear any of my neighbors.
Okay
4.5
Pros: The customer service was wonderful.
Cons: I was incredibly disappointed by the over all state of the hotel, withholding two things. The lobby was gorgeous and the staff were all wonderful, but everything else was like a “pig in lipstick.” Walking down the hallway, from the elevator, my husband and I walked into a cloud of smoke - cigarette and marijuana. One of our lights didn’t work in our room. The air conditioner unit was just covered with a facade, without clear instructions on how to operate the A/C. The wall A/C control did not work. The finish in our bathtub was peeling. The tub didn’t drain while showering, so I was forced to stand ankle deep mucky water. There was hair in our bathroom sink upon arrival. The carpet was peeling up by each of the door frames. The worst was when we were trying to go to sleep. Cigarette smoke was coming through our windows and or our hallway door. I am not allergic, but I am highly opposed to the smell. All in all, I love Hilton Hotels, but this particular one was not up to par.
Good
7.4
Pros: Staff was excellent. Helpful, personable, enjoyable.
Cons: facilities needs some deferred maintenance attention.
Mediocre
3.7
Cons: Parking was chaos. And they make you pay to park at the hotel. Also no hot water in the morning
Details
Reviews
With a stay at Extended Stay America - Jacksonville -Riverwalk -Conv Center in Jacksonville (Downtown Jacksonville), you'll be within a 5-minute drive of Florida Theatre and Daily's Place. Featured amenities include laundry facilities, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.
Overall 6.4 Good
Based on 448 reviews
All
- All
- Families with young children
- Families
- Young couples
- Couples
- Groups
- Solo travellers
- Business travellers
Excellent
9.1
Mediocre
2.0
Pros: Nothing
Cons: There was a suspicious looking man outside and a car was getting towed when I was checking in. That was already making me feel uncomfortable. The hallways were dark and my room was all the way at the end of the hallway which made me feel trapped. The elevator was old and rickety and very small. The room was smelly. The kitchen area looked dreadful. I did not feel safe so I immediately checked out 10 mins after I checked in. My reservations were prepaid for a three night stay and non refundable. I didn't care. I would never recommend this hotel to any unaccompanied woman.
Excellent
8.0
Pros: Location was great as right around the corner from fun!
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