Prices are in Canadian Dollars.

Crowne Plaza Hotel Knoxville Downtown University

401 West Summit Hill Drive, Knoxville, TN 37902, United States
+1 865 522 2600

Cheapest
rate per night

8.9

Excellent
based on 798 reviews
Crowne Plaza Hotel Knoxville Downtown University - Knoxville, TN, United States
Sun. 17/1
-
Mon. 18/1
Compare vs. KAYAK |

Provider Nightly total
KAYAK C$ 117
Priceline C$ 120
Snaptravel C$ 127
KAYAK
Priceline
Snaptravel

Good to know

Value for money

8.6

Distance to city centre

0.7 km

Location rating

9.5

Nearest Airport

Knoxville McGhee Tyson

Distance to airport

18.9 km

Rooms

Sun. 17/1
Mon. 18/1

Double Rooms

C$ 117+

Bed type
Provider
Total stay + taxes & fees
Double bed
C$ 117
Double bed
C$ 120
Double bed
C$ 128
Double bed
C$ 129
Double bed
C$ 138
Double bed
C$ 138
Double bed
C$ 141
Double bed
C$ 150
Double bed
C$ 150

King Rooms

C$ 188+

Bed type
Provider
Total stay + taxes & fees
King bed
C$ 188
King bed
C$ 334

Queen Rooms

C$ 138+

Bed type
Provider
Total stay + taxes & fees
Queen bed
C$ 138
Queen bed
C$ 143
Queen bed
C$ 150
Queen bed
C$ 151
Queen bed
C$ 163
Queen bed
C$ 243
Queen bed
C$ 341

Executive Rooms

C$ 323+

Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 323

Standard Rooms

C$ 127+

Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 127
Twin bed
C$ 145

Reviews

Pros

Cons

Traveller rating

412
93
28
10
9

Time of year

Traveller type

Show reviews that mention

+
  • Good
    Dec. 2019
    7.7

    Room was spacious and bed was comfortable.

    There was a wedding the night I stayed so the parking garage was full. I had to leave my car out front and come down at 11:00 pm to move it into the garage. We ordered the express breakfast and it was 30 minutes late and half not edible.

  • Okay
    Jan. 2018
    5.1

    We always stay at Crowne Plaza when we travel..but.

    They allowed me to check in a couple of hours early...

    The cleanliness of the hotel was at an all time low. My entire floor smelled very bad. As if their was a sewage issue or something. Also, if you're facing the elevators, the elevator to the left smells like it's been thrown up in a numerous amount of times. Horrible smells throughout....

  • Excellent
    Jul. 2017
    10.0

    Front desk staff was the best I have experienced in a long while.

    Proximity to downtown business, restaurants and entertainment.

  • Okay
    Jan. 2017
    5.4

    Horrible food and service

    When I entered the Crowne Plaza on a Friday night the lobby smelled overwhelmingly of fish. There was a buffet on the next floor up that was the cause of the odor. I know there was lots of fish because when I asked if they had any vegetarian options I was offered many species of fish. I was shocked that the staff at a restaurant wouldn't understand what a vegetarian is. I normally travel with my husband who has life threatening food allergies. I would not have trusted this uneducated staff to properly ensure that his food was safe. I ordered instead from room service. The options were not impressive but I opted for pizza. I asked for "light cheese". It was repeated back to me correctly. I received a pizza with extra cheese and no sauce. I ended up ordering delivery food from outside the restaurant in order to get an edible meal. That was made difficult by a horrible WiFi in the room. It crashed 3 times in the course of my order. I won't be back.

  • Okay
    Dec. 2015
    5.4

    Do not accept a room on the 7th floor!

    We were in room 717. Brawling in the next room (715) brought management up twice. (Someone else called the management.) Dog barking down the hall. A party down the hall broke up at 2:30 in the morning with much shouting. In the room, lumpy old bed, peeling wallpaper, old mismatched furniture and lamps in the room. I have photos. We stay there every December when we visit family. This is our first bad experience. Do not accept a room on the 7th floor!

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About

Overview

Your Perfect Downtown Knoxville HotelWelcome to the Crowne Plaza Knoxville Downtown University, located in the heart of Market Square. We are ideally situated 5 minutes from The University of Tennessee campus and less than 20 minutes from McGhee Tyson Airport (TYS). Other nearby attractions include the Tennessee Theatre, Gay Street, Knoxville Museum of Art and the Knoxville Zoo. We welcome families, business travelers, military and sports fans all in an effort to make your time in Knoxville memorable.Our pet-friendly accommodations offer complimentary WiFi, an Executive Level and top-notch views. Each of our tastefully appointed guest rooms are equip with an Aromatherapy Relaxation Kit, HDTV with premium channels and a refrigerator for your convenience.No matter what brings you to our city, we're sure that you'll have a great experience. Our amenities, including a 3,000-sq-ft fitness center, an indoor pool, Mahogany's Restaurant and Library Lounge are there to ensure your ideal stay. Come stay at one of the best Knoxville, Tennessee hotels!

InterContinental

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

8.9 Excellent

based on 798 reviews

9.2

Cleanliness

9.1

Comfort

9.4

Staff

8.6

Value for money

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Window
ATM on-site
Free Wi-Fi
Radio
Business centre
Raised toilet
Wake-up service
Entire unit wheelchair accessible
Pets allowed on request. Charges may apply.
Executive lounge access
Daily housekeeping
Disabled Access
Roll-in shower
Fax/photocopying
Beach towels
Linens
Towels
Safety deposit box
Concierge service
Cribs available
Fire extinguisher
Gift shop
Laundry facilities
Elevator
Laundry service
Flat-screen TV
Meeting/Banquet facilities
Free toiletries
Shampoo
Heated pool
Room service
Smoke alarms
Heating
Shower
Shower cap
Shower chair
Accessible by elevator
Hypoallergenic
Adapted bath
Interconnected room(s) available
Indoor pool
Socket near the bed
Sofa
Alarm clock
Key card access
Sofa bed
Allergy-free room
Kids meals
No smoking
Bathtub
Restaurant
Bar/Lounge
Body soap
Hairdryer
Fitness centre
Bottle of water
Breakfast in the room
Lowered sink
Tea/coffee maker
Cable or satellite TV
Telephone
Carpeted
Air-conditioned
Newspapers
Non-feather pillow
Toilet
Toilet paper
Toilet with grab rails
Safe
City view
Towels/sheets (extra fee)
Clothes rack
Trash cans
TV
Pool cover
Upper floors accessible by elevator
Conditioner
Pool towels
Parking (surcharge)
Valet parking
Desk
Vending machine (drinks)
Vending machine (snacks)
Bathrobe
Private bathroom
Walk-in shower
Wardrobe or closet
24hr front desk
Designated smoking area
Storage available

FAQs when booking at Crowne Plaza Hotel Knoxville Downtown University

Does Crowne Plaza Hotel Knoxville Downtown University have special cancellation policies due to coronavirus (COVID-19)?

Where is Crowne Plaza Hotel Knoxville Downtown University located?

When is check-in time and check-out time at Crowne Plaza Hotel Knoxville Downtown University?

Does Crowne Plaza Hotel Knoxville Downtown University offer free Wi-Fi?

Does Crowne Plaza Hotel Knoxville Downtown University offer free parking?

Does Crowne Plaza Hotel Knoxville Downtown University offer free airport shuttle service?

How far is Crowne Plaza Hotel Knoxville Downtown University from the airport?

Can you bring pets to Crowne Plaza Hotel Knoxville Downtown University?

Does Crowne Plaza Hotel Knoxville Downtown University have a pool?

Photos

All Photos (35)
Building (4)
Bedroom (4)
Bar (1)
Pool (1)

Location

Most Popular Landmarks

  • Market Square 113 m
  • East Tennessee Historical Society 387 m
  • Tennessee Theatre 399 m
  • Knoxville Museum of Art 0.7 km
  • Knoxville Civic Auditorium and Coliseum 0.8 km
  • World's Fair Park 0.8 km

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Hotels North America United States Tennessee Knoxville Crowne Plaza Hotel Knoxville Downtown University