Crowne Plaza Knoxville Downtown University By IHG

3 stars
401 West Summit Hill Drive, Knoxville, TN 37902, United States
Knoxville, TN
9.0
Wonderful
based on 1284 reviews
1,284 reviews
Wed 19/11
-
Thu 20/11
1 room, 2 guests
Deals from
C$ 312
/Cheapest rate per night
Room type
Provider
Nightly total
Queen room, 2 queen beds
C$ 312
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Just steps from Gay Street and a short walk to Market Square and Old City, Crowne Plaza Knoxville Downtown University is the hotel in downtown Knoxville that puts you at the center of it all. Whether you’re heading to a show at the Tennessee Theatre, exploring the Knoxville Museum of Art, or cheering at Neyland Stadium, our location connects you to the energy of the city and the campus. Near the University of Tennessee and just half a mile from the Knoxville Convention Center, we offer easy access for business, campus events and local gatherings. Our newly renovated hotel blends classic Southern charm with modern convenience, ideal for family weekends, football games, meetings and more. Inside, you’ll find purposeful spaces to stay connected and unwind. Enjoy free Wi-Fi, a fully equipped fitness center with a dedicated cardio room, and a heated indoor pool. Dine at Mahogany’s, explore our marketplace with local goods, or host your next gathering in over 15,000 square feet of flexible event space. We’re pet-friendly, parking is easy, and our team is always ready to welcome you.
9.0
Wonderful rating
Based on 1,284 verified guest reviews

Latest deals for Crowne Plaza Knoxville Downtown University By IHG

Wed 19/11
Thu 20/11
Type of stay
Booking link
No inclusions
C$ 312
No inclusions
C$ 198
No inclusions
C$ 213
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C$ 224
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No inclusions
C$ 1,299
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C$ 198
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C$ 212
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C$ 222
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C$ 223
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C$ 224
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C$ 230
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C$ 256
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C$ 257
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C$ 286
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C$ 290
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C$ 303
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C$ 349
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C$ 382
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C$ 415
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C$ 471
No inclusions
C$ 682
No inclusions
C$ 944
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Crowne Plaza Knoxville Downtown University By IHG

  • Indoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas

Accessibility and suitability

  • Entire unit wheelchair accessible
  • Hypoallergenic
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Shower chair
  • Accessible by elevator
  • Accessible parking
  • Adapted bath
  • Allergy-free room
  • Toilet with grab rails
  • Upper floors accessible by elevator

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Towels/sheets (extra fee)
  • Trash cans
  • Conditioner

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Raised toilet
  • Shower
  • Shower cap
  • Additional bathroom
  • Additional toilet
  • Toilet
  • Toilet paper
  • Walk-in shower

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Microwave
  • Breakfast in the room
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Vending machine (snacks)

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • 24hr front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

General

  • Window
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Sofa
  • Telephone
  • Carpeted
  • City view

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Clothes rack
  • Wardrobe or closet

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Radio
  • TV

Health and safety

  • Daily housekeeping
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • Safe

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Family friendly

  • Cribs available
  • Kids meals
  • Pool cover

Pool

  • Heated pool
  • Indoor pool
  • Pool towels

Parking and transportation

  • Parking
  • EV charging station

Workspace

  • Fax/photocopying
  • Desk

Outdoor

  • Beach chairs

Things to do

  • Gift shop

Fitness

  • Fitness centre

Reviews of Crowne Plaza Knoxville Downtown University By IHG

9.0
Wonderful
1284 verified ratings
Wonderful
864
Very good
169
Good
113
Okay
39
Fair
42
Mediocre
18
Poor
39

Summary of reviews

Guests say
Guests appreciated the hotel's location and cleanliness, but many expressed dissatisfaction with the food quality and service. Some reviews highlighted issues with room cleanliness and staff interactions, particularly during breakfast. Overall, while the hotel has strong points, there are notable areas for improvement.
AI-generated from customer reviews
Location10 out of 10
Cleanliness2.5 out of 10
Service2 out of 10
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All reviews

7.7
Good
Anonymous, Dec 2019
Pros (+) Room was spacious and bed was comfortable.
Cons (-) There was a wedding the night I stayed so the parking garage was full. I had to leave my car out front and come down at 11:00 pm to move it into the garage. We ordered the express breakfast and it was 30 minutes late and half not edible.
5.1
Fair
Kelsey, Jan 2018
Pros (+) They allowed me to check in a couple of hours early...
Cons (-) The cleanliness of the hotel was at an all time low. My entire floor smelled very bad. As if their was a sewage issue or something. Also, if you're facing the elevators, the elevator to the left smells like it's been thrown up in a numerous amount of times. Horrible smells throughout....
10
Wonderful
Don, Jul 2017
Pros (+) Proximity to downtown business, restaurants and entertainment.
5.4
Fair
Heather, Jan 2017
Pros (+) When I entered the Crowne Plaza on a Friday night the lobby smelled overwhelmingly of fish. There was a buffet on the next floor up that was the cause of the odor. I know there was lots of fish because when I asked if they had any vegetarian options I was offered many species of fish. I was shocked that the staff at a restaurant wouldn't understand what a vegetarian is. I normally travel with my h...
Read more
5.4
Fair
Anonymous, Dec 2015
Cons (-) We were in room 717. Brawling in the next room (715) brought management up twice. (Someone else called the management.) Dog barking down the hall. A party down the hall broke up at 2:30 in the morning with much shouting. In the room, lumpy old bed, peeling wallpaper, old mismatched furniture and lamps in the room. I have photos. We stay there every December when we visit family. This is our first ...
Read more
7.7
Good
Anonymous, Nov 2015
Cons (-) Food in restaurant was sub par

Location

401 West Summit Hill Drive, Knoxville, TN 37902

What's nearby

  • Market Square113 m
  • Gay Street247 m
  • East Tennessee Historical Society387 m
  • Tennessee Theatre399 m
  • L&N Station0.5 km
  • Bijou Theatre0.6 km
  • Sunsphere Tower0.6 km
  • Medical Arts Building0.7 km
  • Knox County Courthouse0.7 km
  • First Baptist Church0.7 km
  • Andrew Johnson Building0.8 km
  • Knoxville Civic Auditorium and Coliseum0.8 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Crowne Plaza Knoxville Downtown University By IHG

Low season

High season

Average price (weeknight)

October
October
C$ 246
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Crowne Plaza Knoxville Downtown University By IHG

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Crowne Plaza Knoxville Downtown University By IHG

  • How long should you stay at Crowne Plaza Knoxville Downtown University By IHG? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Crowne Plaza Knoxville Downtown University By IHG

  • Where is Crowne Plaza Knoxville Downtown University By IHG located?

    Crowne Plaza Knoxville Downtown University By IHG is located at 401 West Summit Hill Drive in Downtown, 0.7 km from the centre of Knoxville. Market Square is the closest landmark to Crowne Plaza Knoxville Downtown University By IHG.

  • When is check-in time and check-out time at Crowne Plaza Knoxville Downtown University By IHG?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Crowne Plaza Knoxville Downtown University By IHG.

  • Does Crowne Plaza Knoxville Downtown University By IHG offer free Wi-Fi?

    Yes, Crowne Plaza Knoxville Downtown University By IHG offers free Wi-Fi.

  • How far is Crowne Plaza Knoxville Downtown University By IHG from the airport?

    Crowne Plaza Knoxville Downtown University By IHG is 18.9 km from Knoxville McGhee Tyson. Crowne Plaza Knoxville Downtown University By IHG is 137.9 km from Asheville Regional.

  • Does Crowne Plaza Knoxville Downtown University By IHG have a pool?

    Yes, Crowne Plaza Knoxville Downtown University By IHG has a pool on-site.

  • How does KAYAK find such great Crowne Plaza Knoxville Downtown University By IHG hotel deals?

    KAYAK scours the web for all room deals available at Crowne Plaza Knoxville Downtown University By IHG in Knoxville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Crowne Plaza Knoxville Downtown University By IHG and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Crowne Plaza Knoxville Downtown University By IHG.

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Closest

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3-star hotel
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2-star hotel
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4-star hotel
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3-star hotel
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Cheapest

See cheapest stays in Knoxville
4-star hotel
11% cheaperHilton Knoxville7.8 Good (834 reviews)0.49 kmOutdoor pool, Fitness centre, RestaurantC$ 163+
3-star hotel
Hampton Inn & Suites Knoxville-Downtown8.5 Excellent (721 reviews)0.75 kmIndoor pool, Fitness centre, Room serviceC$ 197+
4-star hotel
Marriott Knoxville Downtown8.5 Excellent (197 reviews)0.47 kmFitness centre, Restaurant, Bar/LoungeC$ 211+
3-star hotel
Residence Inn by Marriott Knoxville Downtown
9 Excellent (62 reviews)0.51 kmFitness centre, Free Wi-Fi, Tea/coffee makerC$ 218+

Most recommended

See most recommended stays in Knoxville
3-star hotel
The Oliver Hotel9.4 Excellent (131 reviews)0.26 kmFitness centre, Restaurant, Bar/LoungeC$ 223+
4-star hotel
Embassy Suites by Hilton Knoxville Downtown9.2 Excellent (322 reviews)0.31 kmOutdoor pool, Fitness centre, RestaurantC$ 305+
3-star hotel
Residence Inn by Marriott Knoxville Downtown
9 Excellent (62 reviews)0.51 kmFitness centre, Free Wi-Fi, Tea/coffee makerC$ 218+
4-star hotel
The Tennessean Hotel9 Excellent (499 reviews)0.53 kmFitness centre, Restaurant, Bar/LoungeC$ 264+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.5
0.7 km
Knoxville McGhee Tyson
18.9 km

Everything you need to know for your stay in Knoxville