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Hilton Knoxville
3 stars

Hilton Knoxville

501 West Church Avenue, Knoxville, TN 37902-2591, United States
Knoxville, TN
See location+1 865 523 2300
From
C$ 162
Cheapest

rate per night

7.9
Good
based on 810 reviews
810 reviews
Room type
Provider
Nightly total
King room
C$ 162
Standard Room
C$ 170
Queen room
C$ 180
65 more Hilton Knoxville deals
65 more Hilton Knoxville deals

Photos of Hilton Knoxville

Overview

Hilton Knoxville is set in Knoxville and is within a short walk of local attractions, such as Three Rivers Rambler and Gay Street. It is also a five-minute stroll from East Tennessee History Center and Tennessee Theatre, and is close to many of the area's popular attractions.

Hilton Hotel Knoxville has recently undergone refurbishment and offers an outdoor pool, an express check-in and check-out feature and valet parking. Welcoming and helpful staff are available 24 hours a day.

Every contemporary room at Hilton Knoxville has a refrigerator and all the necessities for a comfortable stay.

Knoxville Hilton has its own on-site restaurant, perfect for guests wishing to eat in. Alternatively, there are a choice of other dining options in the surrounding area.

The hotel is within walking distance of L&N Station. Neyland Stadium is a quick drive away.

7.9
Good rating
Based on 810 verified guest reviews

Latest deals for Hilton Knoxville

Thu 10/7
Fri 11/7
Executive room
bed type unknown
C$ 269
bed type unknown
C$ 310
2 queen beds
C$ 310
Standard Room
bed type unknown
C$ 170
bed type unknown
C$ 177
bed type unknown
C$ 179
Superior Room
2 queen beds
C$ 240
1 king bed
C$ 469
2 queen beds
C$ 560
Double room
2 double beds
C$ 282
2 double beds
C$ 356
2 queen beds
C$ 397
Queen room
2 queen beds
C$ 180
bed type unknown
C$ 200
2 queen beds
C$ 211
Luxury Room
2 queen beds
C$ 221
bed type unknown
C$ 286
1 king bed
C$ 327
King room
1 king bed
C$ 162
1 king bed
C$ 166
1 king bed
C$ 177
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hilton Knoxville

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Express check-out
  • 24hr front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Hypoallergenic
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Designated smoking area

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Telephone
  • Privacy curtain
  • Storage available

Kitchen

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bathroom

  • Shower
  • Hairdryer
  • Bathrobe

Bedroom

  • Feather pillow
  • Alarm clock
  • Sofa bed

Parking and transportation

  • Parking
  • Valet parking

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Bicycle rental

Health and safety

  • Daily housekeeping
  • Safe

Outdoor

  • Terrace/Patio

Family friendly

  • Kids meals

Fitness

  • Fitness centre

Pool

  • Outdoor pool

Reviews of Hilton Knoxville

7.9
Good
810 verified ratings
Wonderful
425
Very good
116
Good
106
Okay
47
Fair
39
Mediocre
30
Poor
47

Summary of reviews

Guests say
Guests appreciated the great location and friendly staff at the hotel, highlighting its cleanliness and convenience. However, many expressed dissatisfaction with noise levels, parking fees, and a lack of certain amenities, such as a hot tub and microwave in rooms. Some guests also encountered issues with check-in and false fire alarms, which affected their overall experience.
AI-generated from customer reviews
Service9.5 out of 10
Cleanliness9 out of 10
Location9 out of 10
Amenities2.5 out of 10
Noise Level2.5 out of 10
Value for Price2 out of 10
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Score by provider

All reviews

2.0
Poor
Timothy, Apr 2021
Cons (-) I stayed for three nights, on the 14th floor. I did not have hot water for any of the days, my ac unit would cut in and out, and the television would stop working around midnight every night due to poor connection. The fire alarm was set off by an employee smoking at 8:30 am. I also found a soiled towel under my bed while I was collecting my things upon check out.
8.0
Very good
Chad, Jan 2021
Pros (+) Staff was extremely friendly and food was great.
Cons (-) Bar staff could use some help pouring more than draft beer and shots. Great thing is you are just a few blocks from Market Square or Old City.
2.0
Poor
Sydney, Jan 2020
Cons (-) We went to check in and was told that our payment was declined and we had to go to a different hotel.
9.7
Wonderful
Anonymous, Aug 2019
Cons (-) Free WiFi
7.1
Good
Ed, Jan 2018
Pros (+) Location, price and value make the Hilton Knoxville a good choice.
Cons (-) Why does the hotel only operate 1 elevator even there are consistently lines in the lobby waiting on elevator service?
7.4
Good
Anonymous, Dec 2017
Cons (-) Our feet hung off the edge of the “king-sized” bed. I’m not sure how this was possible, considering I’m 5’5” and our bed at home (a queen) is perfectly accommodating. Disappointing.
2.0
Poor
J, Aug 2017
Cons (-) Overbooking policy, which resulted in cancellation of our confirmed reservation.
2.5
Poor
Anonymous, Jul 2017
Pros (+) They had a Starbucks in the building.
Cons (-) The office chair in the room looked like a dog chewed the stuffing out of it, the shower curtain was moldy, the shower wall had stains on it from where it had been moldy and had water damage, the bathroom fan didn't work, and the shower head was broken. I might as well have stayed in a Red Roof Inn.
10
Wonderful
Anonymous, Dec 2016
Pros (+) The location is great for walking around downtown. The hotel was clean, and the associates were really friendly. Also, the fitness room has a decent amount of equipment in it which was nice.
Cons (-) I wished that there was a sink and mirror outside of the bathroom. It would be helpful when you need to get ready and the other person staying with you can still use the restroom. Parking is expensive, especially considering that locust street garage is free on nights and weekends and that lot is right beside the Hilton lot.
6.0
Okay
Anonymous, Jun 2016
Pros (+) Comfy beds, thoughtful room service.
Cons (-) Only three elevators for 15+ floors? It was a nightmare waiting for one to come down and actually fit in one when it did. I took the stairs every time after that.

Location

501 West Church Avenue, Knoxville, TN 37902-2591

What's nearby

  • Medical Arts Building193 m
  • East Tennessee Historical Society214 m
  • Tennessee Theatre250 m
  • Bijou Theatre255 m
  • First Baptist Church262 m
  • Knox County Courthouse300 m
  • Sunsphere Tower345 m
  • Gay Street348 m
  • Market Square377 m
  • Andrew Johnson Building379 m
  • L&N Station0.5 km
  • Knoxville Riverboat Company0.6 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hilton Knoxville

Low season

High season

Average price (weeknight)

July
July
C$ 283
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Hilton Knoxville

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hilton Knoxville

  • The cheapest price a room at Hilton Knoxville was booked for on KAYAK in the last 2 weeks was C$ 283, while the most expensive was C$ 283.
  • How long should you stay at Hilton Knoxville? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Hilton Knoxville

  • Where is Hilton Knoxville located?

    Hilton Knoxville is located at 501 West Church Avenue in Downtown, 0.2 km from the centre of Knoxville. Medical Arts Building is the closest landmark to Hilton Knoxville.

  • When is check-in time and check-out time at Hilton Knoxville?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Hilton Knoxville.

  • Does Hilton Knoxville offer free Wi-Fi?

    Yes, Hilton Knoxville offers free Wi-Fi.

  • How far is Hilton Knoxville from the airport?

    Hilton Knoxville is 18.5 km from Knoxville McGhee Tyson. Hilton Knoxville is 137.6 km from Asheville Regional.

  • Does Hilton Knoxville have a pool?

    Yes, Hilton Knoxville has a pool on-site.

  • How does KAYAK find such great Hilton Knoxville hotel deals?

    KAYAK scours the web for all room deals available at Hilton Knoxville in Knoxville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Knoxville and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Knoxville.

See more FAQs

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
The Oliver Hotel9.5 Excellent (121 reviews)0.23 kmFitness centre, Restaurant, Bar/LoungeC$ 290+
4-star hotel
Marriott Knoxville Downtown8.9 Excellent (179 reviews)0.26 kmFitness centre, Restaurant, Bar/LoungeC$ 232+
4-star hotel
Embassy Suites by Hilton Knoxville Downtown9.1 Excellent (295 reviews)0.27 kmOutdoor pool, Spa and wellness centre, Fitness centreC$ 294+
2-star hotel
Hampton Inn & Suites Knoxville-Downtown8.8 Excellent (699 reviews)0.28 kmIndoor pool, Fitness centre, Room serviceC$ 203+

Cheapest

See cheapest stays in Knoxville
3-star hotel
Crowne Plaza Knoxville Downtown University8.9 Excellent (1,242 reviews)0.49 kmIndoor pool, Fitness centre, RestaurantC$ 193+
2-star hotel
Hampton Inn & Suites Knoxville-Downtown8.8 Excellent (699 reviews)0.28 kmIndoor pool, Fitness centre, Room serviceC$ 203+
3-star hotel
Courtyard by Marriott Knoxville Downtown
8.4 Excellent (191 reviews)0.31 kmFitness centre, Restaurant, Bar/LoungeC$ 216+
3-star hotel
Cumberland House Knoxville Tapestry Collection by Hilton8.9 Excellent (359 reviews)0.61 kmFitness centre, Restaurant, Bar/LoungeC$ 232+

Most recommended

See most recommended stays in Knoxville
3-star hotel
The Oliver Hotel9.5 Excellent (121 reviews)0.23 kmFitness centre, Restaurant, Bar/LoungeC$ 290+
3-star hotel
Residence Inn by Marriott Knoxville Downtown
9.2 Excellent (61 reviews)0.3 kmFitness centre, Free Wi-Fi, Tea/coffee makerC$ 257+
4-star hotel
Embassy Suites by Hilton Knoxville Downtown9.1 Excellent (295 reviews)0.27 kmOutdoor pool, Spa and wellness centre, Fitness centreC$ 294+
4-star hotel
The Tennessean Personal Luxury Hotel9.1 Excellent (486 reviews)0.29 kmFitness centre, Restaurant, Bar/LoungeC$ 317+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.2
0.2 km
Knoxville McGhee Tyson
18.5 km

Everything you need to know for your stay in Knoxville