Hilton Knoxville

4 stars
501 West Church Avenue, Knoxville, TN 37902-2591, United States
Knoxville, TN
+1 865 523 2300
7.9
Good
based on 849 reviews
849 reviews
Thu 14/5
-
Fri 15/5
2 guests, 1 room
Deals from
C$ 140
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
C$ 140
Queen room
C$ 141
Standard Room
C$ 151
54 more Hilton Knoxville deals
54 more Hilton Knoxville deals
Patio
Lobby
Outdoors view
Bedroom
Restaurant
Lounge
Living room
Room amenity
Other
Conference room
Buffet
Pool
Lounge
Bedroom
Restaurant
Bedroom
Restaurant
Restaurant
Restaurant
Living room
Other
Restaurant
Outdoors view
Restaurant
Banquet hall
Living room
Bedroom
Banquet hall
Restaurant
Building
Building
Conference room
Gym
Dining room
Other
Bedroom
Conference room
Room amenity
Other
Bathroom
Gym
Bathroom
Gym
Bathroom
Balcony
Photos of Hilton Knoxville
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Hilton Knoxville is set in Knoxville and is within a short walk of local attractions, such as Three Rivers Rambler and Gay Street. It is also a five-minute stroll from East Tennessee History Center and Tennessee Theatre, and is close to many of the area's popular attractions.

Hilton Hotel Knoxville has recently undergone refurbishment and offers an outdoor pool, an express check-in and check-out feature and valet parking. Welcoming and helpful staff are available 24 hours a day.

Every contemporary room at Hilton Knoxville has a refrigerator and all the necessities for a comfortable stay.

Knoxville Hilton has its own on-site restaurant, perfect for guests wishing to eat in. Alternatively, there are a choice of other dining options in the surrounding area.

The hotel is within walking distance of L&N Station. Neyland Stadium is a quick drive away.

7.9
Good rating
Based on 849 verified guest reviews

Latest deals for Hilton Knoxville

Thu 14/5
-
Fri 15/5
Queen room
bed type unknown
C$ 141
nightly with fees
2 queen beds
C$ 177
nightly with fees
2 queen beds
C$ 180
nightly with fees
Executive room
1 king bed
C$ 218
nightly with fees
2 queen beds
C$ 310
nightly with fees
2 queen beds
C$ 389
nightly with fees
Luxury Room
1 sofa bed
C$ 345
nightly with fees
Superior Room
2 queen beds
C$ 250
nightly with fees
2 queen beds
C$ 282
nightly with fees
1 king bed
C$ 308
nightly with fees
King room
1 king bed
C$ 166
nightly with fees
1 king bed
C$ 176
nightly with fees
2 king beds
C$ 180
nightly with fees
Double room
2 double beds
C$ 140
nightly with fees
Standard Room
bed type unknown
C$ 151
nightly with fees
bed type unknown
C$ 155
nightly with fees
1 king bed
C$ 213
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Hilton Knoxville

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Express check-out
  • 24hr front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Hypoallergenic
  • Accessible parking
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Designated smoking area

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Telephone
  • City view
  • Privacy curtain
  • Storage available

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Kitchen

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • 24-hour security
  • Safe

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobe

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Alarm clock
  • Sofa bed

Parking and transportation

  • Parking
  • Valet parking

Outdoor

  • Terrace/Patio
  • Outdoor fireplace

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Bicycle rental

Family friendly

  • Kids meals

Fitness

  • Fitness centre

Pool

  • Outdoor pool

Reviews of Hilton Knoxville

7.9
Good
849 verified ratings
Wonderful
441
Very good
124
Good
114
Okay
46
Fair
40
Mediocre
31
Poor
53

Summary of reviews

Guests say
Guests appreciated the hotel's excellent location, cleanliness, and comfortable beds. The staff received mixed reviews with some guests reporting poor service and issues with refunds and noise. Elevator availability was a common complaint, with several guests experiencing long waits or non-functioning elevators. Despite some negatives, the hotel was noted for its convenience and friendly atmosphere in certain areas.
AI-generated from customer reviews
Location8.5 out of 10
Cleanliness7 out of 10
Bed Comfort6.5 out of 10
Elevators2 out of 10
Service1.5 out of 10
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Score by provider

All reviews

2.0
Poor
Timothy, Apr 2021
Cons (-) I stayed for three nights, on the 14th floor. I did not have hot water for any of the days, my ac unit would cut in and out, and the television would stop working around midnight every night due to poor connection. The fire alarm was set off by an employee smoking at 8:30 am. I also found a soiled towel under my bed while I was collecting my things upon check out.
8.0
Very good
Chad, Jan 2021
Pros (+) Staff was extremely friendly and food was great.
Cons (-) Bar staff could use some help pouring more than draft beer and shots. Great thing is you are just a few blocks from Market Square or Old City.
2.0
Poor
Sydney, Jan 2020
Cons (-) We went to check in and was told that our payment was declined and we had to go to a different hotel.
9.7
Wonderful
Anonymous, Aug 2019
Cons (-) Free WiFi
7.1
Good
Ed, Jan 2018
Pros (+) Location, price and value make the Hilton Knoxville a good choice.
Cons (-) Why does the hotel only operate 1 elevator even there are consistently lines in the lobby waiting on elevator service?
7.4
Good
Anonymous, Dec 2017
Cons (-) Our feet hung off the edge of the “king-sized” bed. I’m not sure how this was possible, considering I’m 5’5” and our bed at home (a queen) is perfectly accommodating. Disappointing.
2.0
Poor
J, Aug 2017
Cons (-) Overbooking policy, which resulted in cancellation of our confirmed reservation.
2.5
Poor
Anonymous, Jul 2017
Pros (+) They had a Starbucks in the building.
Cons (-) The office chair in the room looked like a dog chewed the stuffing out of it, the shower curtain was moldy, the shower wall had stains on it from where it had been moldy and had water damage, the bathroom fan didn't work, and the shower head was broken. I might as well have stayed in a Red Roof Inn.
10
Wonderful
Anonymous, Dec 2016
Pros (+) The location is great for walking around downtown. The hotel was clean, and the associates were really friendly. Also, the fitness room has a decent amount of equipment in it which was nice.
Cons (-) I wished that there was a sink and mirror outside of the bathroom. It would be helpful when you need to get ready and the other person staying with you can still use the restroom. Parking is expensive, especially considering that locust street garage is free on nights and weekends and that lot is right beside the Hilton lot.
6.0
Okay
Anonymous, Jun 2016
Pros (+) Comfy beds, thoughtful room service.
Cons (-) Only three elevators for 15+ floors? It was a nightmare waiting for one to come down and actually fit in one when it did. I took the stairs every time after that.

Location

501 West Church Avenue, Knoxville, TN 37902-2591

What's nearby

  • Medical Arts Building193 m
  • East Tennessee Historical Society214 m
  • Tennessee Theatre250 m
  • Bijou Theatre255 m
  • First Baptist Church262 m
  • Knox County Courthouse300 m
  • Sunsphere Tower345 m
  • Gay Street348 m
  • Market Square377 m
  • Andrew Johnson Building379 m
  • L&N Station0.5 km
  • Knoxville Riverboat Company0.6 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hilton Knoxville

Low season

High season

Average price (weeknight)

Average price (weekend night)

April
May
C$ 222
C$ 735
Cheapest month to stay with an average 44% drop in price.
Most expensive month to stay with an average 98% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Hilton Knoxville

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Hilton Knoxville

  • If you’re after a cheap room at Hilton Knoxville, then you should consider staying during the low season. The cheapest deals can generally be found in April and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hilton Knoxville, plan to stay on a Sunday or Wednesday. The most expensive day is usually Friday.
  • The cheapest price a room at Hilton Knoxville was booked for on KAYAK in the last 2 weeks was C$ 735, while the most expensive was C$ 735.
  • How long should you stay at Hilton Knoxville? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Hilton Knoxville

  • Where is Hilton Knoxville located?

    Hilton Knoxville is located at 501 West Church Avenue in Downtown, 0.2 km from the centre of Knoxville. Medical Arts Building is the closest landmark to Hilton Knoxville.

  • When is check-in time and check-out time at Hilton Knoxville?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Hilton Knoxville.

  • Does Hilton Knoxville offer free Wi-Fi?

    Yes, Hilton Knoxville offers free Wi-Fi.

  • How far is Hilton Knoxville from the airport?

    Hilton Knoxville is 18.5 km from Knoxville McGhee Tyson. Hilton Knoxville is 137.6 km from Asheville Regional.

  • Does Hilton Knoxville have a pool?

    Yes, Hilton Knoxville has a pool on-site.

  • How does KAYAK find such great Hilton Knoxville hotel deals?

    KAYAK scours the web for all room deals available at Hilton Knoxville in Knoxville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Knoxville and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Knoxville.

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
Holiday Inn Express Knoxville Downtown by IHG
0.04 kmC$ 205+
3-star hotel
The Oliver Hotel9.3 Excellent (146 reviews)0.23 kmFitness centre, Restaurant, Bar/LoungeC$ 267+
4-star hotel
Embassy Suites by Hilton Knoxville Downtown9.3 Excellent (333 reviews)0.27 kmOutdoor pool, Fitness centre, RestaurantC$ 285+
4-star hotel
Marriott Knoxville Downtown8.5 Excellent (211 reviews)0.28 kmFitness centre, Restaurant, Bar/LoungeC$ 192+

Cheapest

See cheapest stays in Knoxville
3-star hotel
Crowne Plaza Knoxville Downtown University By IHG8.9 Excellent (1,321 reviews)0.49 kmIndoor pool, Fitness centre, RestaurantC$ 184+
4-star hotel
Marriott Knoxville Downtown8.5 Excellent (211 reviews)0.28 kmFitness centre, Restaurant, Bar/LoungeC$ 192+
3-star hotel
Hampton Inn & Suites Knoxville-Downtown8.5 Excellent (744 reviews)0.28 kmIndoor pool, Fitness centre, Room serviceC$ 194+
2-star hotel
Holiday Inn Express Knoxville Downtown by IHG
0.04 kmC$ 205+

Most recommended

See most recommended stays in Knoxville
3-star hotel
The Oliver Hotel9.3 Excellent (146 reviews)0.23 kmFitness centre, Restaurant, Bar/LoungeC$ 267+
4-star hotel
Embassy Suites by Hilton Knoxville Downtown9.3 Excellent (333 reviews)0.27 kmOutdoor pool, Fitness centre, RestaurantC$ 285+
3-star hotel
Residence Inn by Marriott Knoxville Downtown
9.2 Excellent (65 reviews)0.3 kmFitness centre, Free Wi-Fi, Tea/coffee makerC$ 239+
3-star hotel
Hyatt Place Knoxville/Downtown9.1 Excellent (1,130 reviews)0.29 kmFitness centre, Restaurant, Bar/LoungeC$ 256+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.5
0.2 km
Knoxville McGhee Tyson
18.5 km

Everything you need to know for your stay in Knoxville