Hilton Knoxville

4 stars
7.9
Good
based on 853 reviews
853 reviews
501 West Church Avenue, Knoxville, TN 37902-2591, United States
501 West Church Avenue, Knoxville, TN
+1 865 523 2300
Wed 12/8
-
Thu 13/8
2 guests, 1 room
Patio
Patio
Lobby
Outdoors view
Living room
Room amenity
Bedroom
Lounge
Restaurant
Bar
Other
Pool
Lounge
Bedroom
Conference room
Lobby
Living room
Conference room
Bedroom
Restaurant
Restaurant
Restaurant
Living room
Restaurant
Outdoors view
Banquet hall
Conference room
Bedroom
Banquet hall
Building
Restaurant
Building
Gym
Conference room
Dining room
Bedroom
Room amenity
Bathroom
Gym
Bathroom
Gym
Bathroom
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Hilton Knoxville is set in Knoxville and is within a short walk of local attractions, such as Three Rivers Rambler and Gay Street. It is also a five-minute stroll from East Tennessee History Center and Tennessee Theatre, and is close to many of the area's popular attractions.

Hilton Hotel Knoxville has recently undergone refurbishment and offers an outdoor pool, an express check-in and check-out feature and valet parking. Welcoming and helpful staff are available 24 hours a day.

Every contemporary room at Hilton Knoxville has a refrigerator and all the necessities for a comfortable stay.

Knoxville Hilton has its own on-site restaurant, perfect for guests wishing to eat in. Alternatively, there are a choice of other dining options in the surrounding area.

The hotel is within walking distance of L&N Station. Neyland Stadium is a quick drive away.

7.9
Good
853 reviews

Latest deals for Hilton Knoxville

Wed 12/8
-
Thu 13/8
Double room, 2 double beds
C$ 145
nightly with fees
King room, 1 king bed
C$ 236
nightly with fees
Queen room, bed type unknown
C$ 145
nightly with fees
Standard Room, bed type unknown
C$ 159
nightly with fees
King room, 1 king bed
C$ 168
nightly with fees
Standard Room, bed type unknown
C$ 160
nightly with fees
King room, 1 king bed
C$ 186
nightly with fees
Queen room, 2 queen beds
C$ 229
nightly with fees
King room, 1 king bed
C$ 165
nightly with fees
Superior Room, 1 king bed
C$ 341
nightly with fees
Queen room, 2 queen beds
C$ 370
nightly with fees
King room, 1 sofa bed
C$ 172
nightly with fees
Standard Room, 1 king bed
C$ 220
nightly with fees
Queen room, 2 queen beds
C$ 268
nightly with fees
Queen room, 2 queen beds
C$ 172
nightly with fees
Superior Room, 2 queen beds
C$ 291
nightly with fees
King room, 2 king beds
C$ 788
nightly with fees
Queen room, 2 queen beds
C$ 175
nightly with fees
King room, 1 king bed
C$ 357
nightly with fees
Superior Room, 2 queen beds
C$ 438
nightly with fees
Executive room, 1 king bed
C$ 178
nightly with fees
King room, 1 king bed
C$ 218
nightly with fees
Superior Room, 1 king bed
C$ 318
nightly with fees
Queen room, 2 queen beds
C$ 186
nightly with fees
King room, bed type unknown
C$ 464
nightly with fees
Superior Room, 2 queen beds
C$ 545
nightly with fees
King room, 1 king bed
C$ 189
nightly with fees
Queen room, 2 queen beds
C$ 208
nightly with fees
Superior Room, 1 king bed
C$ 328
nightly with fees
King room, 1 king bed
C$ 194
nightly with fees
Queen room, 2 queen beds
C$ 220
nightly with fees
Superior Room, 2 queen beds
C$ 258
nightly with fees
King room, 2 king beds
C$ 394
nightly with fees
Queen room, 2 queen beds
C$ 932
nightly with fees
Queen room, 2 queen beds
C$ 545
nightly with fees
King room, 1 king bed
C$ 1,121
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at Hilton Knoxville

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Valet parking
  • Business centre

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Mini-market on site
  • Room service
  • Express check-out
  • 24hr front desk

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Roll-in shower
  • Elevator
  • Hypoallergenic
  • Accessible parking
  • Hypoallergenic pillow
  • Allergy-free room
  • No smoking
  • Designated smoking area

Dining

  • Grocery deliveries
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room

General

  • Family rooms
  • Seating area
  • Interconnected room(s) available
  • Telephone
  • City view
  • Privacy curtain
  • Storage available

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Kitchen

  • Microwave
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Kitchenette

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • 24-hour security
  • Safe

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Bathrobe

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Alarm clock
  • Sofa bed

Parking and transportation

  • Parking
  • Valet parking

Outdoor

  • Terrace/Patio
  • Outdoor fireplace

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Gift shop
  • Bicycle rental

Family friendly

  • Kids meals

Fitness

  • Fitness centre

Pool

  • Outdoor pool

Reviews of Hilton Knoxville

7.9
Good
853 verified ratings
Wonderful
440
Very good
126
Good
115
Okay
46
Fair
42
Mediocre
30
Poor
53

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, making it convenient for exploring downtown and nearby attractions. The staff received many compliments for being friendly, helpful, and accommodating, often going out of their way to make stays special. Cleanliness was noted positively in several reviews, with guests appreciating well-kept rooms. Breakfast offerings were highlighted as good and plentiful, and comfortable beds contributed to a pleasant stay. While there were some complaints about service issues, noise, maintenance, and amenities, the overall sentiment was positive regarding these key aspects.
AI-generated from customer reviews
Location9 out of 10
Service8.5 out of 10
Cleanliness7 out of 10
Breakfast7 out of 10
Bed Comfort6.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

2.0
Poor
Timothy, Apr 2021
Cons (-) I stayed for three nights, on the 14th floor. I did not have hot water for any of the days, my ac unit would cut in and out, and the television would stop working around midnight every night due to poor connection. The fire alarm was set off by an employee smoking at 8:30 am. I also found a soiled towel under my bed while I was collecting my things upon check out.
8.0
Very good
Chad, Jan 2021
Pros (+) Staff was extremely friendly and food was great.
Cons (-) Bar staff could use some help pouring more than draft beer and shots. Great thing is you are just a few blocks from Market Square or Old City.
2.0
Poor
Sydney, Jan 2020
Cons (-) We went to check in and was told that our payment was declined and we had to go to a different hotel.
9.7
Wonderful
Anonymous, Aug 2019
Cons (-) Free WiFi
7.1
Good
Ed, Jan 2018
Pros (+) Location, price and value make the Hilton Knoxville a good choice.
Cons (-) Why does the hotel only operate 1 elevator even there are consistently lines in the lobby waiting on elevator service?
7.4
Good
Anonymous, Dec 2017
Cons (-) Our feet hung off the edge of the “king-sized” bed. I’m not sure how this was possible, considering I’m 5’5” and our bed at home (a queen) is perfectly accommodating. Disappointing.
2.0
Poor
J, Aug 2017
Cons (-) Overbooking policy, which resulted in cancellation of our confirmed reservation.
2.5
Poor
Anonymous, Jul 2017
Pros (+) They had a Starbucks in the building.
Cons (-) The office chair in the room looked like a dog chewed the stuffing out of it, the shower curtain was moldy, the shower wall had stains on it from where it had been moldy and had water damage, the bathroom fan didn't work, and the shower head was broken. I might as well have stayed in a Red Roof Inn.
10
Wonderful
Anonymous, Dec 2016
Pros (+) The location is great for walking around downtown. The hotel was clean, and the associates were really friendly. Also, the fitness room has a decent amount of equipment in it which was nice.
Cons (-) I wished that there was a sink and mirror outside of the bathroom. It would be helpful when you need to get ready and the other person staying with you can still use the restroom. Parking is expensive, especially considering that locust street garage is free on nights and weekends and that lot is right beside the Hilton lot.

Location

501 West Church Avenue, Knoxville, TN 37902-2591

What's nearby

  • Medical Arts Building195 m
  • East Tennessee Historical Society236 m
  • Tennessee Theatre273 m
  • First Baptist Church278 m
  • Bijou Theatre289 m
  • Sunsphere Tower313 m
  • Knox County Courthouse328 m
  • Gay Street358 m
  • Market Square373 m
  • Andrew Johnson Building0.4 km
  • L&N Station0.4 km
  • Knoxville Riverboat Company0.6 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Hilton Knoxville

Low season

High season

Average price (weeknight)

Average price (weekend night)

April
May
C$ 230
C$ 505
Cheapest month to stay with an average 41% drop in price.
Most expensive month to stay with an average 108% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

Hilton Knoxville

Which month has the cheapest rates at Hilton Knoxville?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest month to stay at Hilton Knoxville is December, with an average nightly rate of C$ 176. The most expensive month is September at C$ 662 per night.

What is the cheapest day to book Hilton Knoxville?

Based on hotel prices found by KAYAK users over the last 12 months.

The cheapest day to book Hilton Knoxville is Sunday, with an average nightly rate of C$ 214. The most expensive day is Friday at C$ 759 per night.

How far in advance should you book Hilton Knoxville?

Based on hotel prices found by KAYAK users over the last 12 months.

To get the best price at Hilton Knoxville, book around 4 weeks in advance. This could save you approximately 51% compared to booking last minute.

KAYAK's top tips for your stay at Hilton Knoxville

  • If you’re after a cheap room at Hilton Knoxville, then you should consider staying during the low season. The cheapest deals can generally be found in April and July.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Hilton Knoxville, plan to stay on a Sunday or Wednesday. The most expensive day is usually Friday.
  • The cheapest price a room at Hilton Knoxville was booked for on KAYAK in the last 2 weeks was C$ 344, while the most expensive was C$ 344.
  • How long should you stay at Hilton Knoxville? KAYAK users usually book their rooms here for 2 days.

FAQs when booking at Hilton Knoxville

  • Where is Hilton Knoxville located?

    Hilton Knoxville is located at 501 West Church Avenue in Downtown, 0.2 km from the centre of Knoxville. Medical Arts Building is the closest landmark to Hilton Knoxville.

  • When is check-in time and check-out time at Hilton Knoxville?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at Hilton Knoxville.

  • Does Hilton Knoxville offer free Wi-Fi?

    Yes, Hilton Knoxville offers free Wi-Fi.

  • How far is Hilton Knoxville from the airport?

    Hilton Knoxville is 18.5 km from Knoxville McGhee Tyson. Hilton Knoxville is 137.6 km from Asheville Regional.

  • Does Hilton Knoxville have a pool?

    Yes, Hilton Knoxville has a pool on-site.

  • How does KAYAK find such great Hilton Knoxville hotel deals?

    KAYAK scours the web for all room deals available at Hilton Knoxville in Knoxville and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Hilton Knoxville and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Hilton Knoxville.

Nearby hotels and places to stay

Closest

See more nearby stays
2-star hotel
Holiday Inn Express Knoxville Downtown by IHG
10 Excellent (4 reviews)0.08 kmFitness centreC$ 209+
3-star hotel
The Oliver Hotel9.4 Excellent (162 reviews)0.23 kmFitness centre, Restaurant, Bar/LoungeC$ 227+
4-star hotel
Marriott Knoxville Downtown8.4 Excellent (223 reviews)0.25 kmFitness centre, Restaurant, Bar/LoungeC$ 211+
4-star hotel
The Tennessean Hotel9.2 Excellent (521 reviews)0.26 kmFitness centre, Restaurant, Bar/LoungeC$ 245+

Cheapest

See cheapest stays in Knoxville
3-star hotel
Crowne Plaza Knoxville Downtown University By IHG8.9 Excellent (1,339 reviews)0.48 kmIndoor pool, Fitness centre, RestaurantC$ 202+
2-star hotel
Holiday Inn Express Knoxville Downtown by IHG
10 Excellent (4 reviews)0.08 kmFitness centreC$ 209+
4-star hotel
Marriott Knoxville Downtown8.4 Excellent (223 reviews)0.25 kmFitness centre, Restaurant, Bar/LoungeC$ 211+
3-star hotel
Hampton Inn & Suites Knoxville-Downtown8.4 Excellent (755 reviews)0.28 kmIndoor pool, Fitness centre, Room serviceC$ 216+

Most recommended

See most recommended stays in Knoxville
2-star hotel
Holiday Inn Express Knoxville Downtown by IHG
10 Excellent (4 reviews)0.08 kmFitness centreC$ 209+
3-star hotel
The Oliver Hotel9.4 Excellent (162 reviews)0.23 kmFitness centre, Restaurant, Bar/LoungeC$ 227+
4-star hotel
The Tennessean Hotel9.2 Excellent (521 reviews)0.26 kmFitness centre, Restaurant, Bar/LoungeC$ 245+
4-star hotel
Embassy Suites by Hilton Knoxville Downtown9.2 Excellent (347 reviews)0.29 kmOutdoor pool, Fitness centre, RestaurantC$ 317+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

7.4
0.2 km
Knoxville McGhee Tyson
18.5 km

Everything you need to know for your stay in Knoxville