Bally's Las Vegas - Hotel & Casino

Great location - centre of the Strip, opposite Bellagio fountains, next door to the Flamingo (and its gardens full of unusual birds). Rooms might overlook the High Roller, the Eiffel Tower or Bellagio. Has a monorail stop. Large pool. Towels provided when as you go in. Room really big. Beautifully furnished. Great shower. Nice toiletries provided. Plenty of car parking in multi-storey attached to hotel. Lift takes you to hotel. You can park before you are due to check in. When you check in, ask for the parking to be added to your bill. Then you can go out and come back as often as you like. You are charged for each 24 hours so you can park early and leave well after checking out. Remember when you book that you will be charged a resort fee of $40 a day plus $15 a day for parking, but it is still amazing value compared to all the other place we stayed on our 2-week road trip. You can queue to check in and out, or DIY on the touch screens. Pretty easy.

The safe in the room was locked when we checked in. I rang Reception to ask for it to be opened. They said we had to be there when it was opened. We waited 45 mins before ringing to say we were going out. You don't come to Vegas to sit in your room. We rang again when we got back in and waited an hour before giving up and going to bed. The next morning we went to Reception to complain. I needed a safe. Staff kept insisting we had to be there when the safe was opened. That is ridiculous. They couldn't give us a time when staff would be available and whatever was in there wasn't mine and it is a security issue for customers to be there and see what other customers had left! They refused so we ended up with no safe. Really poor customer service and security! A bit smoky in the Casino. Not used to people being allowed to smoke indoors, but it's the same in all the hotels. Took 20 mins to get from the room to the car park or to the pool. Have to go all through the Casino everytime. Signage pretty poor. Food expensive in the hotel other than the food court. The Chinese there was good, but you can get cheaper in the Malls and off the Strip. Especially avoid the taco place just outside the hotel. Mega expensive for a tiny taco. Try the Miracle Mile instead.