Delano

Reviews

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+

mandalay bay

las vegas

paper napkin

hidden secret

spend the birthday

hotel the casino

long walk

away from the strip

slipper or bath

sandwich shop

free parking

gels shower

great hotel

literally sounded

extra charges

slow service

classical decor

wind and the sound

closes or opens

prices are not competitive

minor items

Excellent

Feb 2018

10.0

Great hotel!

Gorgeous, spacious room.

There was nothing I didn’t like.
Excellent

Dec 2017

9.7

Big sexy rooms

The Suites were big and had a second half bathroom. Bathrooms were very nice. Room was very clean and the bed was very comfortable.

$5 per cup charge for in room coffee!
Excellent

Dec 2017

8.8

Hotel with dogs

We have been staying since it was called "The Hotel". We love the hotel and the location.

I do not know if there is a certain floor for people with dogs, but I got bite by flea couple spots and it was bad.
Excellent

Nov 2017

10.0

Luxurious

Quiet with no casino. Security at the elevators and the extra bath in the living room ensures that you can work and not disturb anyone in the bedroom.

The 1-24 elevators needs to be fixed. Too much movement in moving up or down and the noise when it closes or opens is unbearable.
Mediocre

Jun 2017

3.7

Horrible!!!

This is far from a 5 star hotel. It's more like a 3 star. Rooms are cut up into small sections. Room service is horrible. The hotel shows its age with every turn.

Room, room service, food and hotel conditions.
Excellent

Feb 2017

10.0

very impressed!

My husband and I stayed here before but it was known as the hotel. It was great then and even better now! The property is beautiful. It smells wonderful In the lobby. And the bartender makes awesome dirty martinis!

N/a
Good

Feb 2017

7.1

Inexcusable lobby staff

Room luxury, ambiance, calm and price

Staff, charged twice for parking, they didn't have our room upon arrival... and wanted to "upgrade" us with a room with an appointed bed...
Good

Dec 2016

6.5

Luxury without Customer Service

The room is amazing and is the best part about this hotel.

The front desk staff was unhelpful and almost ruined my trip. Checking into the hotel took over an hour and they initially charged my card an extra hundred dollars for not honoring my reservation.
Okay

Oct 2016

5.1

Dissapointed

The place is beautiful...

That you didn't have plenty of options for allergies and the waiter was no help in suggesting alternatives.
Excellent

Sep 2016

10.0

Pricey but great hotel

The hotel was extremely clean, really nice and modern. Loved how each room had a tv...including the bathroom. Shower was very very nice, tub huge, mini fridge was convenient, lots of space and great view from room. Staff was super friendly and bar downstairs was very nice...smelled great too. Elevators were quick & always available

I hated that I paid $225 a night and it didn't even include free coffee in the room!! Everything was more expensive like the restaurant downstairs and valet charged for parking. $18 per day is ridiculous when I'm spending all kinds of other money at the hotel & casino. Even if we didn't valet, it was $10 per day to self park. Absolutely ridiculous.
Good

Aug 2016

7.4

Overall, liked the cleanliness and updates of the rooms in the Delano. Staff very friendly and courteous. Bed was comfortable. Liked the tech upgrades with USB and VGA connections!

Bathroom fixtures could use some updating: no rainfall or side jets in shower, no bath gels/shower gels/lotions whatsover. Thank goodness I had my own!
Excellent

Jul 2016

10.0

Great stay

We were upgraded to a suite and it was beautiful. Had the best time! Staff was pleasant and accommodating. We will be back!!

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