Good place to stay.
I have stayed here twice. I find this is a good location. It is close to everything (dinning, entrainement, shopping, etc.) not noisy.
Everything was good nothing to dislike. The staff are professional and discreet. I recommend it to all. The parking is free.
Nice hotel with great windows and good location. It was clean and the staff was friendly.
There wasn't a great front entrance. You normally had to pass through the mall to get anywhere.
Found everything about the place to be first class. From the immaculate facilities to the professional and helpful staff to the amazing suite my high expectations were met and exceeded. Highly recommend this location to those seeking a fun, luxurious stay sans smoke and gambling in the lobby.
The bed and view were great
Overbooked couldn't stay longer
Great hospitality and security
The host who checked us in was very friendly and gave us a lot of useful information. The 24-hour bar was very useful, especially after landing after midnight, and it being too late for us to go out. The bartender was very friendly and hospitable. I liked the added security before getting to the elevators with the "guard" standing by to make sure everyone had working keys before entering the elevator area.
It was a little of a hassle to have to go to some rooms because they were on different towers. So, if they were on the 6th floor, but we were on the 50th floor, we had to go back down to the bottom floor to take another elevator to get to our friends' room. It was a little inconvenient. Also, when we asked housekeeping for clean towels, she reacted as if we were accusing her of stealing from our room. We were just asking if we could get new towels, because ours were laying on our beds, etc. Her reaction was odd since we weren't accusing her of anything.
Tried Hard but still missed
At face value, the Elara looks like a nice hotel. However, it was obvious that they didn't put the amount of $$ into the amenities that matter.
Horrible wifi even after paying a premium price Check-out at 10 Remote control did not work IT support was not on-site and could not help The bed bowed into the middle The water pressure was horrible Not a fan of black toilets and jetted tubs.
Beautiful hotel, but a few misses
The hotel was beautiful and very clean. We enjoyed the access to Miracle Mile. Very responsive staff and room service. We enjoyed the set up of the Jr Suite room, with fridge, access to bathroom from the hallway and not just sleeping room. Nice tub and large closets. Furniture was comfortable and the bed was exceptional.
A few details kept creeping up. The buttons on the phone didn't take you to the correct spot (pressing bell man went to IVR with no selection for bell stand). Miscommunication on the hotspot sign in (not on our room key folder and wasn't told at check in. Booking through one of their partners held a few surprises...no hilton points, wifi not free, "availability" of requested room. For example, I got a great email asking what kind of room preference (view, quiet, high floor, etc.) and a request for the timeframe I would arrive (late afternoon, evening etc.) Email was confirmed and they would do their best to accommodate. FYI I selected the view because my business partner and I would be spending two and half days developing our business plan in our room. When we entered the room, we were staring directly into the parking garage. Hey, guys don't ask if you can't deliver. Don't set expectations you can't fulfill. Whenever I book through third party, I seem to get treated as a sub-guest. But surprise - my experiences still contribute to my brand relationship overall. Usually with Hilton, the service and details are stunning.
Clean modern decor. Swanky Mad Men feel
Rooms were so big. Best experience by far. Will be booking there from now on
Some stuff were not working or a little difficult. Like the washer and dryer. Projector , jetted tub all work but difficult to handle
Nice property, good location, no restaurants, kind
Really great staff !! Room was clean and super nice
No restaurants in the property. It's attached to the miracle mile shopping center....kinda tacky.
I always stay here and the rooms are always amazing.
Daily Resort Charge will be added to the room rate and includes: Guest Internet access; domestic long distance calls (30 min per day max); DVD Now w/unlimited movies; 2 Starbucks coffees or 2 16oz bottles of water per day; 1-800/Local Calls. Elara, Hilton Grand Vacations Hotel–Center Strip, the sleek 52-story tower is adjacent to the Planet Hollywood Resort & Casino complex and offers adjoining access to the 170+ shops and restaurants in the Miracle Mile. Just across the street, City Center and the Cosmopolitan complete the resort’s ideal access to the best of Las Vegas. A variety of accommodations from stylish studios to grand suites with 1- to 4- private bedrooms, state-of-the-art entertainment systems and full kitchens. A grand lobby overlooks a spectacular tropical pool, pool bar and private cabanas. Just a stroll away, Planet Hollywood offers a renowned casino, nine restaurants and Mandara Spa. Come discover why Elara, Hilton Grand Vacations Hotel–Center Strip is the best place to stay in Las Vegas!
Based on 5,511 reviews
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