Theater Hotel Leuven Centrum

Poor wifi signal. If you stay in the third floor, don’t expect wifi. As a business traveler this is not good enough. I have had better connectivity in parts of Africa and all over India.

At least the bed and the bathroom were clean. The room where the breakfast is served is spacious and well illuminated, and the tables and chairs are new. The day receptionist was friendly and helpfull.

I arrived in the evening, around 23h30. The hotel door was closed. I rang the bell several times and all that I got was a message saying "all staff is busy at the moment"; I called the number at booking reservation, and all I got was the same message "all staff is busy at the moment". I called the emergency number written at the door, and again, the same message. After multiple calls and many minutes later, an individual answered the phone and said: "no worries, I will open the door for you". However, nothing happened and I remained there, alone, at the door, calling and ringing the bell, having the repetitive message. Around midnight, the individual answered the phone again, surprised that I was still outside. Eventually, the door was open. I went upstairs, to the reception, and there was nobody. I found a small card with my name and the room keys. I started looking for my room and could not find it. Finally, I found it - it was located in a side corridor, after crossing a closet! The bedroom has no airco and the temperature there was similar to a sauna. I could not leave the windows open because there is easy access to the room from outside. The small and cheap ventilator was not efficient. A thick duvet covered the bed; there was no other kind of bedspread. Who needs a thick duvet when it is 30 degrees and there is no airco? The furniture in the room is dated and old.