Selina Liverpool

The room was freezing cold

Walking distance to multiple touristic locations.

I set the heat to the maximum possible the first night. The temperature was always below 7/8 degrees despite setting the heat to 5. I woke up in the middle of the night to put on my coat and slept with it. The next day I mentioned it to the person in the counter. He said he would send someone to check the heat and send an extra heat and/or blanket. I arrived later in the night. The temperature continued to be extremely low, there was no extra heat or additional blanket. Once again I had to sleep wearing my coat. I asked the person at the counter (the same of the day before) and he asked me why I didn't tell people from the staff. That was actually what I had requested from him the night before! Terrible service.

Poor

Nothing

I didn't like the idea of being in a room with strangers it's not safe at all. as a matter of fact I did spend a night there. I'm just wondering if I can get a refund

Confortable beds.

My booking had not been entered into the system but the staff were very helpful in correcting this.

The Hatters has quite a lot of rooms where you can spend your evening, play pool billiard or Wii and meet other guests.

The room was a bit spartan. There was only a small camping table, but no chairs and no table lamps.

The games room give you something different from other accommodation

The heating seemed to be on constantly which meant it was very hard to get a good nights sleep