Good to know
|Distance to city centre||1.3 km|
|Nearest Airport||London Heathrow|
|Distance to airport||22.0 km|
|"The location was very good!"||(in 229 reviews)|
|"Very good value for money."||(in 8 reviews)|
|"Nice staff, good value for money"||(in 40 reviews)|
|"Very poor service small rooms"||(in 102 reviews)|
|"It was a total construction site!"||(in 19 reviews)|
|"Shower head was broken"||(in 18 reviews)|
Time of year
Show reviews that mention
|bathroom with shower||in 64 reviews|
|building site||in 36 reviews|
|close to victoria||in 109 reviews|
|good value||in 12 reviews|
|great location||in 305 reviews|
|range of restaurants and bars||in 52 reviews|
|restaurants and pubs||in 34 reviews|
|room was small||in 332 reviews|
|small bed||in 118 reviews|
|staff friendly||in 104 reviews|
|value for money||in 63 reviews|
|victoria station||in 143 reviews|
|walking distance||in 11 reviews|
Got a good night's sleep, everything was quiet, and its right in the middle of everything.
For a 2 star - Great location, great restaurants near by
Level of cleanliness- 1 out of 10. Do staff use the ground floor bedroom to sleep in and use the toilet?
The smell of the toilet greeted you as u came into the hotel still renovation going on toilets down some stairs but I could smell them in reception the rooms were manageable thought the bed linen was stained and bed was not really made very well ,but bed were comfortable enough so it was somewhere to put ur head
All corridors were very tired and a bit unclean looks like some work had been completed but when it got dirty felt like it was never cleaned off so stained the walls and took what they were doing backwards
The staff were extremely unprofessional and unhelpful. The hotel offers daily housekeeping services but was no cleaned once nor were simple jobs done such as replacing towels and replenishing toilet paper, most disappointingly, after a handful of complaints to 3 different staff members, nothing was resolved nor was booking.com able to help. No one cares that myself and my partner had a terrible experience
Really nice staff. I asked about changing rooms and they did it without hesitation.
The room I received when I arrived was nothing like the photos, it was not clean, dust and stains everywhere and it was a very very old room. The second room I received was much better. It was dusty but much better than the first one I received.
A stay at Chester Hotel Victoria places you in the heart of London, within a 10-minute walk of Apollo Victoria Theatre and Victoria Palace Theatre. Featured amenities include express check-in, multilingual staff, and luggage storage. A roundtrip airport shuttle is available for a surcharge.
based on 1,959 reviews
Things to Know
- Train station is close
Policies vary by room type and provider.
Reviews about Chester Hotel Victoria
Most Popular Landmarks
- Buckingham Palace 1 km
- Westminster Abbey 1.2 km
- Palace of Westminster 1.3 km
- Churchill War Rooms 1.3 km
- St James's Palace 1.4 km
- Big Ben 1.4 km
|London City||13.2 km|
|London Heathrow||22 km|
|Vauxhall, Greater London||1.3 km|