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Distance to city centre
Distance to airport
|"Amazing comfy bed , pillows."||(in 13 reviews)|
|"The staff were amazing and thoughtful."||(in 57 reviews)|
|"Friendly helpful staff."||(in 10 reviews)|
|"The room did heat eventually."||(in 25 reviews)|
Time of year
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Unfriendly personell promised things they did not hold on to
Location and high standard
Great location, staff were lovely and the room was the perfect size for two adults.
The only downside was that the bed was quite stiff however we have found this to be quite common across the UK and Europe.
A Concierge man or Butler is very amazing person. I thank for that. But unfortunately he can’t help me.
I have allergy with carpet and ventilation in the room where directly to my head. I was forced to pay 2 nights in advance automatically. First night ,23.12 around 3:30 in the morning, I called the reception to inform about what is going on to me because I really cannot sleep to explain and asked to pay for the accommodation for just one night but the hotel said no refund was given to me. Well.. it was a Christmas Eve I don’t wanna make my trip sad but I had to move on. Because I'm so scared that my next night if I could not sleep again. ￼ I coughed a lot, while the muscles below my heart hurt a lot. I brewed all the tea that I have in the room. Drink from 4 am to 6 am on the night of 23￼.12 and I checked out in the morning 24￼.12. I went to another hotel. Which is in the same group of this hotel, I celebrated Christmas with illness I felt very very terrible completely ill on a Christmas Day. On 24.12 I checked in another hotel. I’m glad I made a right decision. And I’m very disappointed that the reception lady didn’t care or try to help anything insisted on saying we never had anyone complain about it except you. It was very devastated it was really sad.
Breakfast, Dinner...beverages in the common area.
room was extremely small.
Inspired by the ancient Greek concept of hospitality, our 4-star Hotel Xenia, Autograph Collection welcomes guests to the center of Kensington, one of London's most prestigious neighborhoods. Easily walk from our prime location to some of the area's most famous historic attractions, including Hyde Park, Royal Albert Hall, Kensington Palace, Knightsbridge and Kensington High Street. After exploring London's iconic destinations, relax with a glass of wine on our outdoor heated terrace or dine in our award-winning restaurant showcasing innovative Italian fare by Chef Andrea Angeletti. In the evening, retreat to luxury accommodations with cashmere blankets and sleek, modern bathrooms. If visiting our boutique hotel for event planning reasons, take advantage of our sophisticated venues, enhanced by gracious service and culinary expertise. Defined by courtesy and refined by culture, our premier London destination offers an experience beyond expectations at Hotel Xenia, Autograph Collection.
based on 429 reviews
Things to Know
- Close to public transport
- Comfortable beds
- Friendly service
Policies vary by room type and provider.
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Most Popular Landmarks
- Natural History Museum 1 km
- Science Museum 1.1 km
- Victoria and Albert Museum 1.2 km
- Hyde Park 1.9 km
- Buckingham Palace 3.4 km
- St James's Palace 3.7 km
About the Neighbourhood
Kensington and Chelsea is known for: cultured, classic, snazzy shoppingMore
London Travel Guide
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|London City||16.6 km|
|London Heathrow||18.6 km|
|London - Earl's Court||0.5 km|
|London Earl's Court||0.5 km|