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Novotel London Excel
4 stars

Novotel London Excel

7 Western Gateway Royal Victoria Dock, London, E16 1AA, United Kingdom
London, United Kingdom
See location+44 207 660 0677
From
C$ 111
Cheapest

rate per night

8.2
Very good
based on 3088 reviews
3,088 reviews
Room type
Provider
Nightly total
Standard Room
C$ 111
Superior Room
C$ 113
Queen room
C$ 152
118 more Novotel London Excel deals
118 more Novotel London Excel deals

Photos of Novotel London Excel

Overview

Rating

This contemporary hotel is located within a 10-minute walk of Custom House for Excel DLR Station. It also features a gym, a sauna and a Turkish steam bath.

Novotel London Excel offers a 24/7 reception, plus 24-hour room service and babysitting/child services. For added convenience, it features a currency exchange, a concierge and a games room.

Each room is equipped to make guests comfortable and has movies-on-demand, a mini bar and internet access. The bathrooms feature a bathtub and offer a hair dryer.

Novotel London's in-house restaurant, Upper Deck, is a popular spot to have a meal. Each evening, guests are welcome to relax in the cozy lounge bar.

Novotel London Excel is 10 minutes on foot from Royal Victoria Docklands Light Railway Station. Guests are also able to easily visit ExCeL London.

Rating
8.2
Very good
Based on 3,088 verified guest reviews

Latest deals for Novotel London Excel

Wed 7/5
Thu 8/5
King room
bed type unknown
C$ 255
bed type unknown
C$ 285
1 king bed
C$ 468
Double room
bed type unknown
C$ 155
bed type unknown
C$ 174
bed type unknown
C$ 217
Superior Room
bed type unknown
C$ 113
1 twin bed
C$ 171
bed type unknown
C$ 185
Standard Room
bed type unknown
C$ 111
1 queen bed
C$ 148
bed type unknown
C$ 151
Executive room
1 queen bed
C$ 188
1 queen bed
C$ 205
1 queen bed
C$ 227
Queen room
1 queen bed
C$ 152
1 queen bed
C$ 169
1 queen bed
C$ 174
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at Novotel London Excel

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Business centre
  • Wi-Fi available in all areas

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Bottle of water
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Conditioner

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Coffee shop

General

  • Family rooms
  • Inner courtyard view
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view
  • Storage available

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Accessible by elevator
  • No smoking

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Pool and spa

  • Sauna
  • Steam room

Parking and transportation

  • Parking
  • Private parking

Bedroom

  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting or child care
  • Cribs available

Outdoor

  • Terrace/Patio

Fitness

  • Fitness centre

Reviews of Novotel London Excel

8.2
Very good
3088 verified ratings
Wonderful
1552
Very good
627
Good
445
Okay
153
Fair
149
Mediocre
71
Poor
92

Summary of reviews

Guests say
Guests appreciated the hotel's great location, especially its proximity to the O2 and ExCeL London. However, many expressed dissatisfaction with the service, citing long wait times and unresponsive staff. Cleanliness was also a concern, with reports of dirty rooms and bathrooms. Overall, while the location and some staff were praised, the service and cleanliness left much to be desired.
AI-generated from customer reviews
Location9 out of 10
Cleanliness2.5 out of 10
Service2 out of 10
Sort by:Most recent

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Score by provider

All reviews

9.7
Wonderful
Anonymous, Jun 2018
Pros (+) Lovely room Clean fast efficient
Cons (-) Access to a pool would have been a bonus - even at another hotel

Location

7 Western Gateway Royal Victoria Dock, London, E16 1AA

What's nearby

  • East End4.6 km
  • Tower Bridge6.8 km
  • Tower of London6.8 km
  • The Shard7.6 km
  • St. Paul's Cathedral8.4 km
  • Waterloo9.4 km
  • London Eye9.9 km
  • Strand10.1 km
  • Big Ben10.2 km
  • Palace of Westminster10.3 km
  • Central London10.4 km
  • Charing Cross10.4 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Novotel London Excel

Low season

September

High season

June

Average price (weeknight)

C$ 264

Average price (weekend night)

C$ 222
Cheapest month to stay with an average 43% drop in price.
Most expensive month to stay with an average 27% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Novotel London Excel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Novotel London Excel

  • If you’re after a cheap room at Novotel London Excel, then you should consider staying during the low season. The cheapest deals can generally be found in September and April.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Novotel London Excel, plan to stay on a Thursday or Sunday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Novotel London Excel was booked for on KAYAK in the last 2 weeks was C$ 194, while the most expensive was C$ 194.
  • How long should you stay at Novotel London Excel? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at Novotel London Excel

  • Where is Novotel London Excel located?

    Novotel London Excel is located at 7 Western Gateway Royal Victoria Dock in Newham, 10.3 km from the centre of London. East End is the closest landmark to Novotel London Excel.

  • When is check-in time and check-out time at Novotel London Excel?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Novotel London Excel.

  • Does Novotel London Excel offer free Wi-Fi?

    Yes, Novotel London Excel offers free Wi-Fi.

  • How far is Novotel London Excel from the airport?

    Novotel London Excel is 1.9 km from London City.

  • How does KAYAK find such great Novotel London Excel hotel deals?

    KAYAK scours the web for all room deals available at Novotel London Excel in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Novotel London Excel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Novotel London Excel.

See more FAQs

Nearby hotels and places to stay

Closest

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3-star hotel
19% cheaperIbis London Excel Docklands8 Excellent (3,652 reviews)0.04 kmRestaurant, Bar/Lounge, Free Wi-FiC$ 156+
4-star hotel
The Grainstore Apartments
0.11 kmC$ 1,263+
4-star hotel
Sunborn London Yacht Hotel8.6 Excellent (3,321 reviews)0.13 kmRestaurant, Bar/Lounge, Room serviceC$ 264+
3-star hotel
80% cheaper
Fox Apartments
8.6 Excellent (28 reviews)0.15 kmBar/Lounge, Free Wi-Fi, Coffee machineC$ 38+

Cheapest

See cheapest stays in London
3-star hotel
80% cheaper
Fox Apartments
8.6 Excellent (28 reviews)0.15 kmBar/Lounge, Free Wi-Fi, Coffee machineC$ 38+
3-star hotel
19% cheaperIbis London Excel Docklands8 Excellent (3,652 reviews)0.04 kmRestaurant, Bar/Lounge, Free Wi-FiC$ 156+
4-star hotel
13% cheaperGood Hotel London8.1 Excellent (3,554 reviews)0.24 kmRestaurant, Bar/Lounge, Free Wi-FiC$ 167+
4-star hotel
Crowne Plaza London Docklands8.3 Excellent (3,147 reviews)0.19 kmIndoor pool, Spa and wellness centre, Fitness centreC$ 204+

Most recommended

See most recommended stays in London
3-star hotel
80% cheaper
Fox Apartments
8.6 Excellent (28 reviews)0.15 kmBar/Lounge, Free Wi-Fi, Coffee machineC$ 38+
4-star hotel
Sunborn London Yacht Hotel8.6 Excellent (3,321 reviews)0.13 kmRestaurant, Bar/Lounge, Room serviceC$ 264+
4-star hotel
Crowne Plaza London Docklands8.3 Excellent (3,147 reviews)0.19 kmIndoor pool, Spa and wellness centre, Fitness centreC$ 204+
4-star hotel
13% cheaperGood Hotel London8.1 Excellent (3,554 reviews)0.24 kmRestaurant, Bar/Lounge, Free Wi-FiC$ 167+

Good to know

Value for money

8.0

Distance to downtown

10.3 km

Nearest Airport

London City

Distance to airport

1.9 km

Everything you need to know for your stay in London