Novotel London Excel

4 stars
7 Western Gateway Royal Victoria Dock, London, E16 1AA, United Kingdom
London, United Kingdom
8.2
Very good
based on 3341 reviews
3,341 reviews
Tue 18/11
-
Wed 19/11
1 room, 2 guests
Deals from
C$ 136
/Cheapest rate per night
Room type
Provider
Nightly total
Double room
C$ 136
Queen room
C$ 145
Standard Room
C$ 151
116 more Novotel London Excel deals
116 more Novotel London Excel deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

This contemporary hotel is located within a 10-minute walk of Custom House for Excel DLR Station. It also features a gym, a sauna and a Turkish steam bath.

Novotel London Excel offers a 24/7 reception, plus 24-hour room service and babysitting/child services. For added convenience, it features a currency exchange, a concierge and a games room.

Each room is equipped to make guests comfortable and has movies-on-demand, a mini bar and internet access. The bathrooms feature a bathtub and offer a hair dryer.

Novotel London's in-house restaurant, Upper Deck, is a popular spot to have a meal. Each evening, guests are welcome to relax in the cozy lounge bar.

Novotel London Excel is 10 minutes on foot from Royal Victoria Docklands Light Railway Station. Guests are also able to easily visit ExCeL London.

8.2
Very good rating
Based on 3,341 verified guest reviews

Latest deals for Novotel London Excel

Tue 18/11
Wed 19/11
Standard Room
bed type unknown
C$ 151
nightly with fees
bed type unknown
C$ 153
nightly with fees
1 queen bed
C$ 167
nightly with fees
King room
bed type unknown
C$ 220
nightly with fees
bed type unknown
C$ 258
nightly with fees
bed type unknown
C$ 284
nightly with fees
Double room
1 twin bed
C$ 136
nightly with fees
bed type unknown
C$ 223
nightly with fees
bed type unknown
C$ 300
nightly with fees
Executive room
1 queen bed
C$ 208
nightly with fees
1 queen bed
C$ 230
nightly with fees
bed type unknown
C$ 257
nightly with fees
Queen room
1 queen bed
C$ 145
nightly with fees
bed type unknown
C$ 157
nightly with fees
1 queen bed
C$ 159
nightly with fees
Superior Room
1 twin bed
C$ 164
nightly with fees
1 queen bed
C$ 175
nightly with fees
1 queen bed
C$ 195
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Novotel London Excel

  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop
  • Business centre
  • Wi-Fi available in all areas

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Currency exchange on-site
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Conditioner

Health and safety

  • Daily housekeeping
  • Contactless check-in/check-out
  • First-aid kit
  • Access to health care professionals
  • CCTV in common areas
  • Hand sanitizer in guest accommodation and key areas
  • Guest accommodation is disinfected between stays
  • Safe
  • Delivered food is securely covered

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation
  • Coffee machine
  • Coffee shop

General

  • Family rooms
  • Inner courtyard view
  • Sofa
  • Soundproof rooms
  • Telephone
  • Carpeted
  • City view
  • Storage available

Accessibility and suitability

  • Pets allowed on request. Charges may apply.
  • Disabled Access
  • Elevator
  • Accessible by elevator
  • Accessible parking
  • No smoking
  • Designated smoking area

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Media and entertainment

  • Radio
  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Parking and transportation

  • EV charging station
  • Parking
  • Private parking

Workspace

  • Fax/photocopying
  • Laptop safe
  • Desk

Family friendly

  • Babysitting or child care
  • Cribs available
  • Kids meals

Pool and spa

  • Sauna
  • Steam room

Bedroom

  • Sofa bed
  • Wardrobe or closet

Outdoor

  • Terrace/Patio

Fitness

  • Fitness centre

Reviews of Novotel London Excel

8.2
Very good
3341 verified ratings
Wonderful
1661
Very good
687
Good
479
Okay
170
Fair
162
Mediocre
77
Poor
105

Summary of reviews

Guests say
Guests appreciated the hotel's location and comfortable beds, but many expressed dissatisfaction with the cleanliness and service, noting issues such as unclean tables, slow housekeeping, and inadequate room cleaning protocols. The breakfast quality and variety were also points of contention.
AI-generated from customer reviews
Location9.5 out of 10
Service2.5 out of 10
Cleanliness2 out of 10
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All reviews

9.7
Wonderful
Anonymous, Jun 2018
Pros (+) Lovely room Clean fast efficient
Cons (-) Access to a pool would have been a bonus - even at another hotel

Location

7 Western Gateway Royal Victoria Dock, London, E16 1AA

What's nearby

  • East End4.6 km
  • Tower Bridge6.8 km
  • Tower of London6.8 km
  • The Shard7.6 km
  • St. Paul's Cathedral8.4 km
  • Waterloo9.4 km
  • London Eye9.9 km
  • Strand10.1 km
  • Big Ben10.2 km
  • Palace of Westminster10.3 km
  • Central London10.4 km
  • Charing Cross10.4 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Novotel London Excel

Low season

High season

Average price (weeknight)

August
August
C$ 281
Cheapest month to stay with an average 0% drop in price.
Most expensive month to stay with an average 0% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at Novotel London Excel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Novotel London Excel

  • How long should you stay at Novotel London Excel? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Novotel London Excel

  • Where is Novotel London Excel located?

    Novotel London Excel is located at 7 Western Gateway Royal Victoria Dock in Newham, 10.3 km from the centre of London. East End is the closest landmark to Novotel London Excel.

  • When is check-in time and check-out time at Novotel London Excel?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Novotel London Excel.

  • Does Novotel London Excel offer free Wi-Fi?

    Yes, Novotel London Excel offers free Wi-Fi.

  • How far is Novotel London Excel from the airport?

    Novotel London Excel is 1.9 km from London City.

  • How does KAYAK find such great Novotel London Excel hotel deals?

    KAYAK scours the web for all room deals available at Novotel London Excel in London and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Novotel London Excel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Novotel London Excel.

Nearby hotels and places to stay

Closest

See more nearby stays
3-star hotel
22% cheaperIbis London Excel Docklands8.1 Excellent (3,869 reviews)0.04 kmRestaurant, Bar/Lounge, Free Wi-FiC$ 117+
4-star hotel
Sunborn London Yacht Hotel8.8 Excellent (3,450 reviews)0.13 kmRestaurant, Bar/Lounge, Room serviceC$ 218+
4-star hotel
Crowne Plaza London Docklands By IHG8.4 Excellent (3,337 reviews)0.19 kmIndoor pool, Fitness centre, RestaurantC$ 181+
4-star hotel
Good Hotel London8.2 Excellent (3,774 reviews)0.24 kmRestaurant, Bar/Lounge, Free Wi-FiC$ 154+

Cheapest

See cheapest stays in London
3-star hotel
22% cheaperIbis London Excel Docklands8.1 Excellent (3,869 reviews)0.04 kmRestaurant, Bar/Lounge, Free Wi-FiC$ 117+
4-star hotel
Good Hotel London8.2 Excellent (3,774 reviews)0.24 kmRestaurant, Bar/Lounge, Free Wi-FiC$ 154+
4-star hotel
Crowne Plaza London Docklands By IHG8.4 Excellent (3,337 reviews)0.19 kmIndoor pool, Fitness centre, RestaurantC$ 181+
4-star hotel
Sunborn London Yacht Hotel8.8 Excellent (3,450 reviews)0.13 kmRestaurant, Bar/Lounge, Room serviceC$ 218+

Most recommended

See most recommended stays in London
4-star hotel
Sunborn London Yacht Hotel8.8 Excellent (3,450 reviews)0.13 kmRestaurant, Bar/Lounge, Room serviceC$ 218+
4-star hotel
Crowne Plaza London Docklands By IHG8.4 Excellent (3,337 reviews)0.19 kmIndoor pool, Fitness centre, RestaurantC$ 181+
4-star hotel
Good Hotel London8.2 Excellent (3,774 reviews)0.24 kmRestaurant, Bar/Lounge, Free Wi-FiC$ 154+
3-star hotel
22% cheaperIbis London Excel Docklands8.1 Excellent (3,869 reviews)0.04 kmRestaurant, Bar/Lounge, Free Wi-FiC$ 117+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.0
10.3 km
London City
1.9 km

Everything you need to know for your stay in London