Strand Palace Hotel

Pros: Staff are always helpful and friendly throughout each unit.

Cons: Lifts very slow and one out of action. No air conditioning in bedrooms although a fan was provided.

Pros: We enjoyed our stay and the staff were very kind and helpful towards us. However,we found the heat last weekend perhaps could have needed air conditioning in the rooms,and windows a fraction open more...

Cons: Please see comments above.

Pros: The best part was the treatment. Everybody was super nice and helpful. Also the detail of always providing two water bottles was appreciated

Cons: The first day I had to bath instead of shower because I couln't manage to make it work (as soon as I told them, they came checking, it turned out it could be turn on but it required strength, even...

Pros: Loved everything about the hotel

Cons: Nothing

Pros: The location is wonderful

Cons: My room was average, no real view

Pros: It is a great hotel in fantastic location. All 5 stars go for the location.

Cons: The rooms are so tiny. It is central London which is extremely expensive. I didn't expect this tiny room though.