|Distance to city centre||14.2 km|
|Nearest Airport||Los Angeles|
|Distance to airport||2.1 km|
|bed was comfortable||in 15 reviews|
|close to airport||in 442 reviews|
|definitely not three star||in 1 review|
|dirty room||in 481 reviews|
|dirty the bathroom||in 108 reviews|
|friendly staff||in 305 reviews|
|great location||in 343 reviews|
|grocery store||in 32 reviews|
|location close||in 46 reviews|
|los angeles||in 7 reviews|
|pay valet||in 133 reviews|
|shuttle service||in 207 reviews|
|star hotel||in 152 reviews|
|valet parking||in 429 reviews|
Charged me for dogs without prior warning even though a pet friendly hotel
Room decor was kind of odd, and check in was late because the rooms weren't ready on time
the room and the location
That they dont have parking for the guest, they force you to pay for the valet parking (35 per night)
Pros & Cons
Pros: the staff was super helpful and friendly. The beds were okay and the bedding was nice. The toiletries are good quality. The food for breakfast was good and buffet style however there were no pancakes left. The hotel has a nice aesthetic but the halls are a bit dark. It was quiet though.
Cons: When we arrived into the room with luggage I walked to the bed closer to the window and tripped on a large decorative cube that was at the foot of the super-low bed, apparently only decorative. I fell really hard against the wooden bed frame and hit my thigh and leg, resulting in a lot of bruising, swelling, and pain. Two days later it’s still swollen and painful. The room thermostat was stuck on 66, too cold for me. It did not work. The tile floor in the bathroom was dirty. Water on the floor created black mud. There is only valet parking for $35 / nite, a bit pricey given the room rate and what you’re paying for. I parked nearby on the street instead. Breakfast is $13.95 per person. It is tasty and plentiful but they were out of pancakes. If you want a Bloody Mary or mimosa it’s another $7. Plus tip. I stayed here previously around 3 years ago on business and definitely found it in better shape, with fewer issues than I did this time around. I was really disappointed because the stay was the final leg before returning to home in a 6 week long trip around Europe, Mexico, California and back to North Carolina to visit family. Regretfully I will be unlikely to stay at the Custom Hotel again.
The hotel was close to LAX airport. You can get there fast by Uber or Lift
The hotel was dirty, lighting is horrible, bathroom super small, shower water pressure was horrible, the beds were very low to the floor. It was like sleeping on a futon.
LAX airport hotel. But in a nice walk around neighborhood feel. Lots of restaurants nearby even late at night sushi. And supermarket next door. Great massage at Just Massage close by too
I didn't get a chance to try anything. I had to cancel yet was still charged the full amount. They have lost my business for life
Everything but breakfast
just about everything. I have stayed in better Motel 6s
Comfertable there is no noise of room servise
Two things i didnt like towels was very bad quality and brightness inside room they should change all towels and but stronger curtain
The ladies restroom on the main floor is way too dark! I could hardly see!
Good all around. Reasonable price, nice bed and bath. Easy Uber ride from LAX.
The Los Angeles Hotels Custom Hotel features quick access to the Los Angeles International Airport, an outdoor heated pool, on-site bar and restaurant, and all the shopping and dining guests could imagine. The hotel is central to Playa Vista, numerous Universities, cultural landmarks, and beach towns. Venice, Manhattan Beach, and Santa Monica are all a quick drive of 10 to 20 minutes away. Each of the 250 rooms at the Los Angeles Hotels Custom Hotel come with an LCD flat screen television, LED lighting, refrigerator, work area complete with desk, noise-cancelling windows, and beautiful views of the Los Angeles area. Guest may enjoy the hotel’s rooms offering single or double queen or king beds. It also offers one- and two-bedroom suites for those who need more space. Food and drink are readily available thanks to Deck 33, which offers California wines and New American cuisine, Lobby Lounge, where hors d’oeuvres and cocktails are served, and the Lincoln Speakeasy, a modern bar and nightclub that hosts special programming on weeknights and weekends. There are also several popular Los Angeles restaurants near the hotel itself. Guests will have access to numerous amenities at the Custom Hotel including poolside cabanas, a sun deck, and fire pits, a fully-equipped fitness center, business center, and complementary Mercedes LAX shuttle service. There is also dry-cleaning service as well as secure valet parking. Complimentary WiFi is also part of the experience when visiting the hotel. This unique combination of amenities is ideal for all travelers, whether in the city for business or pleasure.
Based on 4,378 reviews
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