Pros (+) The staff allowed us a late checkout when work meant we were delayed, and then were even delayed for that checkout time. Restaurant manager in La Cecina served us Pizza even though the kitchen was closed!
Cons (-) Not much
4 stars
Hotel Astoria
Pilatusstrasse 29, 6002 Lucerne, Luzern, Switzerland
Lucerne, Switzerland
See location+41 41 226 88 88Photos of Hotel Astoria
Overview
A 10-minute walk from Lucerne Railway Station, Hotel Astoria Lucerne has a accessible setting, making it an ideal place to stay when visiting Lucerne. It is situated a brief stroll from Kapellbrucke, Lucerne Culture and Congress Centre and Rathaus Lucerne.
A variety of premium services are available for guests of Hotel Astoria Lucerne, such as a currency exchange, a ticket service and a concierge. Amenities include complimentary wireless internet and a rooftop terrace. The hotel also features a well-equipped gym.
The hotel has 252 chic rooms that are equipped with a variety of essential amenities to ensure guests have a comfortable stay. Each features a flat-screen TV with satellite / cable channels, in addition to a private en suite.
A cooked breakfast is served at La Cucina Italian and Thai Garden every morning before guests go out to sightsee in the local area. For those wishing to stay nearby for a meal, Mekong is on-site. Guests can also relax with a drink at Penthouse Lounge.
Hotel Astoria Lucerne is conveniently surrounded by shops, cafés and lively night life. Zurich Airport is within a 50-minute drive and the hotel provides a shuttle service.
Latest deals for Hotel Astoria
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Amenities at Hotel Astoria
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee shop
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Fire extinguisher
- Free toiletries
- Smoke alarms
- Heating
- Air-conditioned
- Trash cans
Services and conveniences
- Conference rooms
- Concierge service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Key card access
- 24hr front desk
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Elevator
- Accessible by elevator
- No smoking
- Designated smoking area
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
General
- Hardwood or parquet floors
- Inner courtyard view
- Soundproof rooms
- Soundproofing
- Telephone
- Storage available
Bathroom
- Hairdryer
- Toilet
- Private bathroom
- Walk-in shower
Parking and transportation
- Parking
- Airport shuttle
- Private parking
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Laundry service
Workspace
- Fax/photocopying
- Desk
Things to do
- Gift shop
- Night club
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Cribs available
- Complimentary breakfast
Outdoor
- Terrace/Patio
Bedroom
- Sofa bed
Fitness
- Fitness centre
Reviews of Hotel Astoria
7.8
Good
2179 verified ratings
Wonderful
830
Very good
501
Good
369
Okay
175
Fair
147
Mediocre
72
Poor
86
Summary of reviews
Guests say
Guests appreciated the hotel's great location and cleanliness, highlighting its proximity to the town center and the modern, clean facilities. However, many reviews pointed out issues with noise from the rooftop bar and poor service from the staff, particularly at the reception, which negatively impacted their overall experience.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.8 out of 10
3 reviews
7.9 out of 10
1 review
All reviews
Cons (-) Room was over-heated and there was no in-room ability to adjust. Staff assembling and chatting in court-yard from very very early made opening window impossible. Hallway noise (conversations and doors of other rooms) extremely loud. A terrible nights sleep.
Location
Pilatusstrasse 29, 6002 Lucerne, Luzern
What's nearby
- Jesuitenkirche254 m
- Luzern Train Station0.4 km
- Kapellbrücke0.4 km
- Old Town0.4 km
- Historisches Museum Luzern0.4 km
- Rathaus Lucerne0.5 km
- The Nine Towers0.5 km
- Spreuerbrücke0.5 km
- Lucerne Culture and Congress Centre0.6 km
- Wilhelm Tell Express0.7 km
- Hofkirche1 km
- Bourbaki Panorama1.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Hotel Astoria
Low season | High season | Average price (weeknight) | Average price (weekend night) |
|---|---|---|---|
February | September | C$ 597 | C$ 283 |
Cheapest month to stay with an average 51% drop in price. | Most expensive month to stay with an average 22% rise in price. | Average Sun - Thu price over the last 2 weeks. | Average Fri & Sat price over the last 2 weeks. |
When to book a room at Hotel Astoria
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
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See cheapest stays in LucerneMost recommended
See most recommended stays in LucerneGood to know
Value for money | Distance to downtown | Nearest Airport | Distance to airport |
|---|---|---|---|
7.2 | 0.5 km | Zurich | 49.3 km |
Everything you need to know for your stay in Lucerne
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