Location and staff were great
I made last minute changes to arrive early and contacted the hotel for an earlier booking- 2 nights rather than 1-which they accommodated promptly and efficiently. Hotel employee was fantastic. My traveling companion was challenging. But the sta
No. I was thoroughly impressed with everyone. I have 20+ years in hotel/restaurant management and even i may have lost my cool with my traveling companion's behavior (as i did several times during our trip) but your staff was exceptional dealing with her.
5 minutes walk to the bride and great restaurants. Less than 5 min walk to the train station.
Location and welcome chocolates at the reception
Not enough electrical outlets
The century-old City Palais located in the very heart of Lucerne has been masterfully restored. Concealed behind the historical facade lies the Renaissance Lucerne Hotel - a first-class, distinctive luxury hotel offering a blend of personal attention, stylish ambience and cutting-edge technical amenities with complimentary W-Lan. Enjoy contemporary comfort and visit Lucerne - the City of Lights and its tourist attractions from our doorstep. Lake Lucerne, the world-famous Chapel Bridge, the Lion Monument, the old historic city center and the Culture & Convention Center (KKL) among others are only a stone's throw away. Lucerne's landmark mountains, Pilatus, Rigi and Titlis are definitely worth a visit or alternatively take one of the many boat excursions on the lake. Lucerne train station is within a 3-minute walk where convenient, regular train connections to the business and financial centers of Zug and Zurich are easily reached. Zurich International Airport is located 1 hour away.
Based on 638 reviews
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