Hotel itself was fine; room was comfortable and clean. Restaurant and cafe in hotel. Wifi working.
Check in and check out were disorganized and staff very confused and at times rude. I had to call about 5 times to get confirmation of my reservation because every time I called they said they didn't know and asked me to call back in half hour. When I arrived they charged me for room tax, and then tried to charge me again when I left. No receipt or written bill provided. Other staff fine but reception staff could use customer service training and organizational systems.
With a stay at Hôtel Meriem, you'll be centrally located in Marrakech, just a 4-minute walk from Theatre Royal and 8 minutes by foot from Carré Eden Shopping Center. Featured amenities include express check-in, express check-out, and dry cleaning/laundry services. Planning an event in Marrakech? This hotel features 538 square feet (50 square meters) of event facilities. Free self parking is available onsite.
Based on 484 reviews
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