Riad Azzouna 13

13 Derb Lalla Azzouna, Marrakesh 44000, Morocco
+212 524 383 928

Cheapest
rate per night

9.0

Excellent
based on 230 reviews
Riad Azzouna 13 - Marrakesh, Morocco
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Provider Nightly total
KAYAK C$ 119
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Good to know

Distance to city centre 0.6 km
Location rating 8.0

Rooms

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Superior Rooms

C$ 119+

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Bed Type
Provider
Nightly base price
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Unknown
C$ 119 per night

Reviews

Traveller rating

80
8
1
0
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Time of year

Traveller type

Show reviews that mention

+
beautifully decorated in 7 reviews
conveniently located in 5 reviews
differential in 3 reviews
dinner in 10 reviews
exceeded my expectations in 4 reviews
great breakfast in 24 reviews
great location in 17 reviews
hidden gem in 10 reviews
manager in 12 reviews
marrakech in 8 reviews
riad was beautiful in 43 reviews
rooftop terrace in 10 reviews
room door in 20 reviews
staff was excellent in 25 reviews
taken care in 4 reviews
  • Excellent
    Jul. 2019
    10.0

    The aesthetic is even more divine than the photos suggest. It evokes an aura of extreme calm and deep comfort. The finishings — in particular the light fixtures/lanterns — are beautiful/locally inspired in the most tenacious way. The staff were extremely accommodating. They met us in the nearby square to ensure we did not get swindled by the taxi driver or hassled with our bags, which reduced anxiety levels 10-fold (everyone should do this!) He also encouraged us to download a local maps app to ensure we wouldn’t get lost in the Medina. They were quick to respond to requests such as for water bottles or an iron in the room. They were well educated and shared some interesting tidbits on Moroccan history without being imposing. The breakfasts were straightforward but delicious and the welcome dinner, as others have noted, was in the top 3 of our meals in Morocco. Scrumptious Kafte/good vegetarian option! He even offered to set up a post-dinner shisha for us.

    Only minor complaint was that, upon our departure, we asked for assistance with bringing our bags back to the square and negotiating a taxi to our next hotel so we would not be swindled. On this occasion the riad “sub contracted” to a local luggage porter with a cart. They assured us we would not need to pay/tip him (as payment would be handled by the riad) and said they would pass on the message that we wanted the taxi fare negotiated at 70R (as he suggested that was a fair price). Not only did the porter demand a tip when we reached the square, he apparently did not tell the taxi driver the agreed upon price as the taxi driver later demanded 120R. At that point, since he was in control of our fates and bags, we were not in a position to negotiate. I realize that many parties were involved in this and the riad cannot be held directly to account, but they need to try to work with more trustworthy partners who won’t demand additional payment and will ensure fair taxi prices for their customers.

  • Okay
    Jul. 2019
    5.0

    My husband and I unfortunately did not have a great experience with Azzouna 13 and it began before we even got to the riad. We had contacted Azounna to make sure that they could accommodate our arrival time since we would be coming late at night. They replied not to worry and that they would accommodate us. As we were approaching our trip we received an email about an option for airport pick up, which we signed up for. We received a reply asking about specifics regarding our flight number and eventually received a confirmation email with time/location to meet the driver and a picture of the sign the driver would be holding. Fast-forward to our airport arrival and there is no driver there for us. We called Sadik and he was annoyed that we were waking him from his sleep’, and stated that we were booked for ‘tomorrow’ which we obviously weren’t. He told us to get a cab and stay the night at a chain hotel until tomorrow. The next morning we call to confirm that we are on our way to Azzouna and Sadik told us he would meet us outside of the Medina as cars cannot drive in, and escort us. We show up and he is nowhere to be found, resorting to relying on a stranger to walk us through the old city to the riad. When we arrived Sadik greeted us with “What happened?,” no apologies or explanations. While Azzouna looks like a beautiful location the longer we were there, the more negative things came up. The water is old and never warms up, the sheets are rough, and there is hardly any lighting. Even with curtains open and all the lights on, I could hardly see my partner’s face. In addition, one night, around midnight, we received a text message from Sadik to keep our voices down as we were too loud and to keep our voices down- we were both in shock because we were speaking in soft voices, and for the rest of the trip found ourselves resorting to whispering to one another. While the pictures of this riad look beautiful, I could not in good conscious recommend this location.

  • Excellent
    Jul. 2019
    10.0

    Friendly staff, good food, sadik the manager was fantastic and looked after us.

  • Excellent
    Jul. 2019
    10.0

    This Riad is absolutely stunning. The interior design is gorgeous and the location very good. The staff, more specifically Sadik, was accommodating, helpful and funny. Don’t miss out on a dinner in the Riad, it was the best meal we had during our two weeks stay in Marocco.

  • Excellent
    Jun. 2019
    9.3

    Beautiful, quaint property. Love the style. Sadik our host was great as well.

    The rooms were a bit dark and there is a very busy market you have to pass through to get to the riad from a taxi. However, its easy to get to the souks via charming alleys and streets.

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About

Overview

A stay at Riad Azzouna 13 places you in the heart of Marrakech, within a 10-minute walk of Marrakesh Museum and Almoravid Koubba. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

9.0 Excellent

based on 230 reviews

9.8

Vibe

9.7

Service

8.0

Location

6.8

Room

Things to Know

  • Stylish hotel
  • Friendly atmosphere
  • Comfortable beds
  • Good management

Check in

2:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Free Wi-Fi
Pets allowed on request. Charges may apply.
Internet
Restaurant
Air-conditioned
24hr front desk
Safe
Airport Shuttle (Surcharge)
Terrace/Patio
Concierge service
Hairdryer
Designated smoking area
Storage available
Rooftop

Photos

Riad Azzouna 13 - Marrakesh - Building All Photos (40)
Riad Azzouna 13 - Marrakesh - Balcony Balcony (1)
Riad Azzouna 13 - Marrakesh - Bathroom Bathroom (8)
Riad Azzouna 13 - Marrakesh - Bedroom Bedroom (18)
Riad Azzouna 13 - Marrakesh - Building Building (1)

Location

Most Popular Landmarks

  • Maison de la Photographie 143 m
  • Marrakesh Museum 300 m
  • Museum of Moroccan Arts 302 m
  • Ben Youssef Madrasa 310 m
  • Almoravid Koubba 392 m
  • Souk Zrabi 0.4 km

Marrakesh Travel Guide

Learn about Marrakesh on KAYAK

Getting Around

Marrakesh Menara 5.7 km
Ouarzazate 128.1 km

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