Luna Palace Hotel & Suites

4 stars
8.8
Very good
based on 344 reviews
344 reviews
Ave Camaron Sabalo, Zona Dorada, 82110 Mazatlán, Sinaloa, Mexico
Ave Camaron Sabalo, Zona Dorada, Mazatlán, Sinaloa
+52 669 989 3200
Sun 19/7
-
Mon 20/7
2 guests, 1 room
Deals from
C$ 96
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room, bed type unknown
C$ 96
King room, 1 king bed
C$ 144
Double room, 1 twin bed
C$ 207
9 more Luna Palace Hotel & Suites deals
9 more Luna Palace Hotel & Suites deals
Conference room
Other
Other
Bedroom
Outdoors view
Other
Other
Other
Other
Other
Other
Restaurant
Other
Dining room
Gym
Other
Bathroom
Other
Living room
Other
Bathroom
Other
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Featuring a heated pool and a private beach, Luna Palace is situated in Mazatlan and offers charming accommodation. The numerous facilities this modern property features include an express check-in and check-out feature, water slides and a kids pool.

Luna Palace provides a concierge, babysitting/child services and a 24-hour reception. In addition, the multilingual staff are on hand to provide local information.

Apartments at the property come with tea and coffee making facilities, microwaves and refrigerators. Also available are ironing facilities, wireless internet access and a kitchen.

Those staying at Luna Palace can unwind at the in-house bar, suitably based for a drink. For those who want to eat in, the restaurant is open for breakfast.

General Rafael Buelna International Airport is a 35-minute drive from the property. Downtown Mazatlan, Old Mazatlan and Playa Olas Altas can be easily accessed by car.

8.8
Very good
344 reviews

Latest deals for Luna Palace Hotel & Suites

Sun 19/7
-
Mon 20/7
Standard Room, bed type unknown
C$ 96
nightly with fees
Double room, bed type unknown
C$ 387
nightly with fees
Standard Room, bed type unknown
C$ 114
nightly with fees
Standard Room, bed type unknown
C$ 126
nightly with fees
King room, 1 king bed
C$ 144
nightly with fees
Standard Room, bed type unknown
C$ 160
nightly with fees
Standard Room, bed type unknown
C$ 169
nightly with fees
Double room, 1 twin bed
C$ 207
nightly with fees
Standard Room, bed type unknown
C$ 278
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Luna Palace Hotel & Suites

  • Private beach
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Free parking

Services and conveniences

  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • Bottle of water
  • 24hr front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Shampoo
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Towels/sheets (extra fee)

Kitchen

  • Microwave
  • Kitchenware
  • Stovetop
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Dining area
  • Kitchen
  • Kitchenette

General

  • Family rooms
  • Sea view
  • Garden view
  • Sofa
  • Telephone
  • Tile/marble floor
  • Pool view
  • Storage available

Accessibility and suitability

  • Non-smoking rooms available
  • Elevator
  • Accessible by elevator
  • Upper floors accessible by elevator
  • Upper floors accessible by stairs
  • Designated smoking area

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Balcony
  • Outdoor furniture
  • Private beach
  • Garden

Health and safety

  • Daily housekeeping
  • First-aid kit
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Safe

Bathroom

  • Shower
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board
  • Pants press

Dining

  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Dining table

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool

Pool

  • Heated pool
  • Outdoor pool
  • Water slide

Parking and transportation

  • Free parking
  • Private parking

Bedroom

  • Alarm clock
  • Sofa bed

Things to do

  • Eco tourism
  • Water sport facilities (on site)

Fitness

  • Fitness centre

Reviews of Luna Palace Hotel & Suites

8.8
Very good
344 verified ratings
Wonderful
155
Very good
71
Good
59
Okay
16
Fair
20
Mediocre
9
Poor
14

Summary of reviews

Guests say
Guests consistently highlight the hotel's excellent location, often noting its proximity to the beach and quieter atmosphere compared to busier areas. Cleanliness is frequently praised, with many guests describing the rooms and facilities as spotless. The breakfast receives positive remarks for its quality and variety, and the pool is appreciated for being clean and enjoyable. While service is generally seen as adequate or friendly, there are occasional complaints about slow or inconsistent service, particularly at the bar and with room requests. Overall, guests enjoy the comfortable environment and amenities, making it a popular choice for families and repeat visitors.
AI-generated from customer reviews
Location9.5 out of 10
Cleanliness9 out of 10
Breakfast8.5 out of 10
Pool8.5 out of 10
Service5 out of 10
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All reviews

7.7
Good
Anonymous, Mar 2018
Pros (+) Love returning to the Luna. Hotel is not the Four Seasons, but it meets our needs. Location is great, away from busy areas, cruise ship visitors don't make it this far North in the hotel zone. Many good restaurants within walking distance. Short pulmonia ride to Walmart or Soriano for groceries which are needed for a 4 week stay.
Cons (-) WiFi is really, really bad. Reservations are very hard to make. I would love to have at least one employee on staff who speaks English very well to handle are problems.
10
Wonderful
Anonymous, Oct 2017
Pros (+) Great location, pool was lovely. Nice food in the restaurant. Friendly and helpful staff.

Location

Ave Camaron Sabalo, Zona Dorada, 82110 Mazatlán, Sinaloa

What's nearby

  • Playa Las Gaviotas2.4 km
  • El Cid Country Club Golf Course2.5 km
  • Sea Shell City Museum2.6 km
  • Marina Mazatlán Golf Course2.7 km
  • Playa Sabalo3 km
  • Isla Los Venados3.2 km
  • Acuario Mazatlan5.4 km
  • Playa Norte7.4 km
  • Continuity of Life7.6 km
  • Estrella del Mar Golf Course7.7 km
  • Punta de Clavadistas7.7 km
  • Playa Olas Altas8.3 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:30 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Luna Palace Hotel & Suites

Low season

High season

Average price (weeknight)

Average price (weekend night)

April
November
C$ 156
C$ 206
Cheapest month to stay with an average 31% drop in price.
Most expensive month to stay with an average 78% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Luna Palace Hotel & Suites

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Luna Palace Hotel & Suites

  • If you’re after a cheap room at Luna Palace Hotel & Suites, then you should consider staying during the low season. The cheapest deals can generally be found in April and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Luna Palace Hotel & Suites, plan to stay on a Friday or Tuesday. The most expensive day is usually Saturday.
  • The cheapest price a room at Luna Palace Hotel & Suites was booked for on KAYAK in the last 2 weeks was C$ 123, while the most expensive was C$ 123.
  • How long should you stay at Luna Palace Hotel & Suites? KAYAK users usually book their rooms here for 10 days.

FAQs when booking at Luna Palace Hotel & Suites

  • Where is Luna Palace Hotel & Suites located?

    Luna Palace Hotel & Suites is located at Ave Camaron Sabalo , Zona Dorada in Sábalo Country, 8.3 km from the centre of Mazatlán. Playa Las Gaviotas is the closest landmark to Luna Palace Hotel & Suites.

  • When is check-in time and check-out time at Luna Palace Hotel & Suites?

    Check-in time is 3:00 PM and check-out time is 11:30 AM at Luna Palace Hotel & Suites.

  • Does Luna Palace Hotel & Suites offer free Wi-Fi?

    Yes, Luna Palace Hotel & Suites offers free Wi-Fi.

  • Does Luna Palace Hotel & Suites offer free parking?

    Yes, Luna Palace Hotel & Suites offers free parking.

  • How far is Luna Palace Hotel & Suites from the airport?

    Luna Palace Hotel & Suites is 23.3 km from Mazatlán Gen Rafael Buelna.

  • Does Luna Palace Hotel & Suites have a pool?

    Yes, Luna Palace Hotel & Suites has a pool on-site.

  • How does KAYAK find such great Luna Palace Hotel & Suites hotel deals?

    KAYAK scours the web for all room deals available at Luna Palace Hotel & Suites in Mazatlán and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Luna Palace Hotel & Suites and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Luna Palace Hotel & Suites.

Nearby hotels and places to stay

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Hotel Kavia Mazatlán
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4-star hotel
Pueblo Bonito Mazatlan8.6 Excellent (517 reviews)0.16 kmSnorkeling, Restaurant, Bar/LoungeC$ 357+

Cheapest

See cheapest stays in Mazatlán
2-star hotel
64% cheaper
Hotel Kavia Mazatlán
9.1 Excellent (341 reviews)0.13 kmWi-Fi, Tea/coffee maker, Wi-Fi available in all areasC$ 53+
2-star hotel
61% cheaper
Blue Pacific Suites
5.5 Okay (58 reviews)0.11 kmSnorkeling, Free Wi-Fi, Coffee machineC$ 57+
3-star hotel
39% cheaperSolamar Inn9 Excellent (51 reviews)0.54 kmOutdoor pool, Restaurant, Bar/LoungeC$ 90+
3-star hotel
38% cheaper
The Xperience by g - Adults only
8.4 Excellent (319 reviews)0.5 kmAdults only, Outdoor pool, RestaurantC$ 91+

Most recommended

See most recommended stays in Mazatlán
2-star hotel
64% cheaper
Hotel Kavia Mazatlán
9.1 Excellent (341 reviews)0.13 kmWi-Fi, Tea/coffee maker, Wi-Fi available in all areasC$ 53+
3-star hotel
39% cheaperSolamar Inn9 Excellent (51 reviews)0.54 kmOutdoor pool, Restaurant, Bar/LoungeC$ 90+
4-star hotel
Pueblo Bonito Mazatlan8.6 Excellent (517 reviews)0.16 kmSnorkeling, Restaurant, Bar/LoungeC$ 357+
3-star hotel
38% cheaper
The Xperience by g - Adults only
8.4 Excellent (319 reviews)0.5 kmAdults only, Outdoor pool, RestaurantC$ 91+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.8
8.3 km
Mazatlán Gen Rafael Buelna
23.3 km

Everything you need to know for your stay in Mazatlán