Hotels near Mexico City Airport

Pros: LOCATION

Cons: BEDS TOO SMALL!!

Pros: N/a

Cons: Nothing

Pros: Very friendly staff from the customer service rep at the airport, the shuttle driver, the front desk and the restaurant staff. All super friendly and helpful. I stayed in a king room and it was spacious and clean. Hotel is conveniently located in Terminal 1 of the airport.

Cons: The restaurant did not have any vegetarian options, I was able to make one of the meat dishes vegetarian, but more vegetarian options would be valued. And food was fairly pricey for what it was.

Pros: Location

Cons: Price

Pros: Excellent facility convenient to airport. Great staff speaks English. Clean, quiet rooms. Good breakfast buffet.

Cons: Can’t think of anything

Pros: The hotel is absolutely beautiful and you can walk to it from the second level of terminal 1. It is my new go to hotel at MEX airport!!!

Pros: Bad bed worst breakfast

Cons: Does not deserve to belong to bonvoy

Pros: Clean and comfortable rooms

Cons: Rude and slow staff, we were charged for restaurant items when we didn’t even eat in the restaurant, a staff member walked into our room whilst we were getting changed, without knocking, to remind us of check out 30 minutes before we were supposed to check out and we found Nataneal on the front desk very rude. For an expensive hotel the staff and service should be much better than this.

Pros: easy in and out to airport

Pros: Easy check-in process. Excellent customer service. Everyone was very friendly and helpful. Room Service was great as well!

Pros: Staff: reception desk, dinner and breakfast service, shuttle service

Pros: Convenience

Cons: Sent me a bill via email after I came back to USA. This is the second time this has occurred to me.

Pros: Clean restaurant in The prooerty.

Cons: Our patio door didn't lock so we had to move rooms

Pros: Excellent shuttle service. Comfortable and quiet rooms. Nice pool and garden area. Efficient staff.

Cons: The food is very expensive.

Pros: Clean, quiet, free shuttle to and from the airport. Beautiful grounds, safe, quite a few English-speaking staff.

Cons: There was a stench in and around the hotel. The air conditioner in the room was as loud as a generator. It turned out that the air conditioners were like that in all hotel rooms Expensive breakfast. ... We canceled the last night of our tour and switched to another hotel

Pros: The property is closer to the airport and shuttle service free, nice and friendly driver

Cons: The food at the buffet is great, and the service is good, except for the manager of the restaurant to rude, not nice with Mexicans, but with people from other country very nice. She need to change her carácter about race and color, we are all humans and we need the same service.

Pros: It was clean, good size rooms, the hotel Looks in good condition

Cons: It just took them a long time to get my room. I understand that I made the reservation as I was walking in but, It still took me 30 minutes to get my room and when you are there for 4.5 hours only, I felt like I wasted 20% of my sleep there at the counter

Pros: Comfortable bed and pillows.

Cons: Our room was noisy. We could hear what our neighbours are talking.

Pros: Shuttle service staff ATM retaurant availblity

Cons: Decor in restaurant and bar very cold and institutional

Pros: Clean has good water pressure

Pros: Very bright reception area,staff were very friendly and helpful. Room and common areas were clean. Food was very good in the restaurant. Would definitely stay again. Shuttle service worked very well once we figured out where to find it.

Cons: All good

Pros: Clean rooms, comfortable bed with two types of pillow (I like softer) and nice sheets. Coffee and tea available in the early morning. Good quality amenities. An employee was waiting at Gate 4 of the airport with names of reservation to make sure they got on the shuttle. The staff was friendly as was the chofer. Two bottles of water were in the room as a courtesy.

Cons: There were a few spots that had a bit of wear and tear in the hallways.

Pros: Location

Cons: I left money in my bag while I went to the bar, the money was stolen.

Pros: Everything! Shuttle bus every 15 minutes, 24hrs, very efficient, punctual, friendly service!! Was handed a bag breakfast even at 2.30am before my flight,that’s great service!

Pros: nice people and good breakfast

Pros: Very good airport pick up and delivery service. Quiet room. Staff very courteous and friendly.

Pros: Staff was excellent. Buffet excellent. Hotel was good.

Cons: Te rooms were extremely noisy. they were parting, slamming the doors,The hotel was excellent , but that ruing the hole night, We do not sleep well.

Cons: The buffet

Pros: clean. helpful staff

Cons: While it is across the street from the airport, you need to take a cab to get there.

Pros: Airport access Lunch bag

Cons: Irestaurant was closed

Pros: We stayed during the Covid-19 pandemic, for one night on our return to Canada...self isolated in our room, with limited room service. We had the services we needed.

Pros: Professional and personable staff; good location

Pros: Good service and great to connecting figths. Near airport with free tranafer. Clean and nice installations

Cons: The vecinity its not good. A place is not good to walk around

Pros: Friendly staff

Cons: A/C no working in the room. Breakfast to go only.

Pros: Close to T1, free shuttle, very good value.

Pros: Free shuttle bus to the airport in the morning. Good service in the restaurant. Helpful staff. Comfortable bed. We would use this hotel again for convenience to the airport.

Cons: TV blaring in the restaurant, although this seems common in Mexico.

Pros: Location Restaurant food and service Airport shuttle included Staff service

Cons: Poor lighting in the bathroom Pillows were uncomfortable

Pros: Location, service and service

Cons: None

Pros: Transfer from the airport was simple and clear and you’re able to purchase breakfast for about 10 usd.

Cons: During my sleep I ended up covered in bites, I don’t think they were bed bugs because I haven’t had any issues prior or since. The facilities look new but on closer inspection are pretty crummy, especially the shower. Would not return.

Pros: The room was clean big enough. The location is great but only for those need to be close to the airport. Shuttle service was very good.

Cons: Low water pressure

Pros: good location close to the airport, friendly staff

Cons: shower was leaking into the bathroom, A/C did not work

Pros: Was okay

Cons: No coffee in the room. No restaurant downstairs... I expected a bit more.

Pros: Nothing

Cons: I made a reservation for this hotel because it is near the airport. I showed up late after a long day of traveling. After waiting for a very long time, the receptionist showed up and told me that there had been a problem and that they did not have a room for me. I found out the next day that I had been charged for the room. No amount of calling the hotel would fix the problem.

Pros: Nice stuff English speaking stuff, clean rooms, free shuttle to airport. Nice complimentary hot breakfast with eggs, sussages, juice, tea and coffee

Cons: Nothing

Pros: The beds were supremely comfortable, the room was modern and the location of the hotel close to the airport is excellent. I also liked the fact that breakfast was included in the price.

Cons: The room, particularly the bathroom, hadn't been cleaned very thoroughly, which forced my partner and I to request a move to another bedroom, which although better, was still not brilliant. Moreover, although the breakfast was OK, I was unimpressed by the use of plastic cups and paper plates and bowls.

Pros: It is ok

Cons: Parking and noise

Pros: The big room and bathroom.

Cons: The reception give us wrong times for breakfast!! We miss it.:(

Pros: Location

Cons: Next room noise abatement

Pros: Was informed this is a v high crime area in Mexico and leaving the hotel at night is not advised. So we did not stay there. I lost my money as I could not cancel. Safety for travelers needs to added to your questionnaire.and survey.

Cons: See above

Pros: it isnew

Cons: the aea

Pros: Very Clean

Cons: Water presion is poor in floor 5 and very small room.

Pros: Rooms small checking in at 1 am tired the staff did not speck English and at 9 am for breakfast time asking for some bread and toast and just for and easy breakfast was told we don't have .

Pros: The food was suprisingly better than I thought. I ordered pollo con mole and it was a chicken breast with mole. Very healthy I would say. I also had a side of their spicy potatoes. Also mildly spicy and very well prepared.

Cons: There was nothing accompanying my main dish. At most some rice would have been nice maybe some beans. The price to value was not justified. I would recommend this place if you are stranded at the airport, but not as destination place to stay.

Pros: Very decent stay next to the airport. The rooms are very clean and the internet connection fast. They provide you also with a guiding through Whatsapp service so that you know how to move in the city.

Cons: The tv on the room has poor signal and most of the channels where bad

Pros: Close to the airport.

Cons: Covert dirty and seemed it was not taken care of. Also, very dingy and darkly lit.

Pros: We had no hot water and when maintenance staff could not check on it rapidly we were moved to a new room quickly.

Pros: The bed sheets were stiff and smelled like bleach so I had to remove them in the night. That was my only complaint.

Pros: Location and Convinience

Cons: The room was small. No hand towels, no face towels. No cups for coffee. Checking in was extremely slow.

Pros: It is new and the rooms are big and comfortable.

Pros: .

Cons: .

Cons: The hotel is dated, has seen better days and needs complete revamp. Not worthy of its 5 star designation.

Pros: Breakfast was really complete and location is inside of the airport.

Cons: the host room wasnt that clean.

Pros: Location at the airport and their operation under the train of COVID-19

Cons: The showers, that didn't have hot water!

Pros: Airport location was very quiet and convenient. Beds were comfortable.

Cons: Check in was super slow. Maintenance in the rooms could have been a lot better. Breakfast was only average. Staff was not super friendly. A bit on the pricey side.

Pros: Perfect place to stay if you want to be close to the airport. It's within walking distance. The area is safe and the hostel is easy to find. Staff is friendly and I liked the social atmosphere of the place. Rooms were nice and clean. There are a couple of common areas to hangout with fellow travellers. Will stay again when in Mexico DF.

Pros: The staff was extremely friendly, the food was very good, the rooms were clean, comfortable and surprisingly large, the bathroom and toilet were very clean. All in all, a surprisingly beautiful and lovingly designed hostel right in sight of the airport.

Cons: Unfortunately, loud shots from the airport grounds can be heard until late at night and very early in the morning. I suspect that birds should be driven off the site here. You get used to it at least as quickly as to the arriving or departing aircraft. Still full recommendation

Pros: Clean, tidy, breakfast is good.

Cons: Nothing

Pros: The staff were really helpful with giving good recommendations for food & places to visit & for arranging travel to airport.

Pros: A simple place with simple charm, clean bathrooms and room. Very friendly staff.

Cons: The only drawback was the loud music from neighboring party. But with earplugs I didn’t have any problems sleeping. The shower is not great.

Pros: The outdoor spaces were great, and the neighborhood was lively and welcoming. The bathroom was clean and breakfast looked nice. They were super communicative over whats app. Loved being able to walk to the airport.

Cons: It was so loud. The walls were super thin and I could hear not just the TV in the next room, but it sounded like there was a bass speaker next to my head...it could have been down the block though. I booked the place because I wanted to wake up early for my flight the next day....that totally back-fired and I got maybe three hours of sleep. Outside my room there was someone sleeping on the couch and the light kept coming on.

Pros: The hostel is walking distance from Terminal 1, which I liked a lot. The staff are helpful and organized, and the facilities are super clean. Can’t do much better for an overnight before flying home.

Pros: Goid WiFi, hot water. Small shops nearby. 10min walk from airport. Good breakfast included (fried eggs, cereals, bananas).

Cons: No window in a room, no fresh air.

Pros: Very friendly and helpful staff. They are very good for setting up a taxi to the airport, even very early in the morning. The option to cook your own breakfast with the available food is nice. The location is very close to the airport, about a ten minute walk, or a two minute taxi ride. I found staying there very affordable, comfortable, and perfect for stopping through while on a layover between flights.

Cons: Suggestion from taxi drivers that this neighborhood is "very dangerous." I didn't actually witness anything to suggest that, but the reputation had me on my toes.

Pros: The only advantage is the location, just across the airport

Cons: It is an old property, in bad conditions, broken facilities, very dirty, bad room layout, the food is bad and the staff not nice. In this season nobody is protected with mouth covers and hygiene bad

Pros: location

Cons: weak/poor English. We could not find our room because it was in a different tower/building, due to no maps and the poor English we wasted 30 minutes wandering around dragging suitcases up and down elevators, very frustrating. The room was old.

Pros: Just a sky bridge away from terminal 1

Pros: Convenient locations

Cons: Nothing

Pros: clean

Cons: Room very small for the price you pay

Pros: Close to airport

Cons: Food was burnt. Everything was old and falling apart. Valet Parking was the worst EVER. Lost my ticket and had to go through hell to get car back, they made me miss my flight, worst service ever.

Pros: Its location: conveniently located and connected to the airport terminal.

Cons: The facilities are rundown and urgently need refurbishing. The room carpet looks old and dirty. The marble floor hallways are cracked in some areas, the ceilings and walls show badly done paint jobs. Not what I would expect from a Camino Real Hotel

Pros: The location is very convenient and the place is very clean.

Cons: It's an old hotel and too expensive.

Pros: Good location, very near to the airport

Cons: Check in was slow.

Pros: The hotel connects to the airport through a gateway. It's Ideal.

Cons: Except for a ladie that's part of the housekeeping team, the staff in general was not friendly.

Pros: The closnes from the airport facilities and gates. .

Cons: The bathroom aren't that new, just little details

Pros: Great food and Room service

Cons: No view

Pros: Location is good

Cons: Too small, breakfast is bad.

Pros: Location

Cons: Towels

Pros: Proximity to our gate

Cons: No microwave or fridge in the room, no ice in machine, restaurant was hot and staff could not turn on the ac, food was really expensive for the quality e.g. wilty lettuce in our salad and clams unopened in our risotto.

Cons: It was located in other terminal... & THE WAKE-UP CALL WAS 15 MIN.S LATE.

Pros: The location.

Cons: Corona Virus - March 30, 2020. The beds had bed bugs. The occupancy rate was very low. The items on the Room Service Menu were very descriptive and specific. We ordered simple things. Upon delivery, the simple beer I asked for was the wrong one. The room service clerk seemed pissed off when I asked for her to deliver the correct beer. She did. We looked at the meal. The club sandwich ? Not. French fries - not cooked, cold. Caesar salad? Lettuce. Dressing was??? Grilled Chicken Breast and Fresh Vegetables?? Microwave Chicken and mashed potatoes, no vegetables. Vanilla Ice Cream with Chocolate Sauce?? Chocolate Ice Cream. Bill was over $40 US Went to Front Desk to complain and ask for a full refund. The front desk told me that I would have to write a letter to the Catering Manager. The hotel was almost empty with staff standing around. If you are expecting a Hilton level of customer service and customer satisfaction be ready for disappointment. The hotel was not worth the $180 per night. Will this summary be sent to the Hotel Management? Please provide me with the contact name and email address.

Pros: Room was fine.

Cons: Restaurant was terrible.

Pros: In general the staff were really nice. The location is great as it is inside of the airport, but I do think they charge more than they should, at least my room was not that great.

Cons: The breakfast is not that great for a Hilton and the bathroom was not really clean as I found pubic hairs in the toilet seat.

Pros: Great location and very friendly staff.

Cons: No Internet or tv for our entire stay. The power was going off continuously during our stay without any weather issues.

Pros: Comfortable

Cons: Airport shuttle doesn't operate 24hr

Pros: I Only liked the location the hallway smells amazing and the shuttle was so helpful.

Cons: In my room the AC was leaking and the rug was so dirty.

Pros: Localisation and clean

Cons: Food wasn’t good

Pros: Bed was very big and comfy. Tea and Coffee available at all times. A short taxi drive to the airport.

Pros: Large bed, good shower decent coffee and buffet breakfast

Pros: Tasty breakfast, clean room.

Cons: We've been told by several people that the surroundings aren't safe at night. During the day they were fine tho

Pros: Spacious room, easy check-in, good value for the money

Cons: I wasn't able to find an A/C or fan, but it was no further problem

Pros: Very nasty hotel, service and staff.

Cons: Everything

Pros: Room service

Cons: The jacuzzi didn't work. The security guy was imprudent.

Pros: the staff helped from the moment of booking confirmation providing details from how to catch the metro bus from airport terminal to hotel, to maps and details on the pyramids we wanted to visit to ancient drinks we should look to try. they checked our bags on early arrival and made us feel generally welcomed. Our previous journeys were difficult and the Congresso MX staff really turned things around.

Pros: nothing

Cons: nothing

Pros: This hotel is a gem! It is run in a most efficient manner; no frills just plain great value. If you want luxury or to be pampered go elsewhere. If you want great value for your money, especially if you're staying overnight to deal with a long flight layover, this is your place!

Pros: Location perfect for accessing the airport. We were able to walk safely to Terminal 1 in about 12 minutes at 4 a.m. pulling our luggage. Crossed a well-lit pedestrian overpass which had no stairs, only a ramp-way.

Cons: It is what it is: not too fancy but very clean, safe and close to the airport, which is what we needed.

Pros: Comfortable, good value, and conviniently located to CDMX airport.

Pros: Uber’s were available

Cons: Carpet should be updated

Pros: Nothing!

Cons: There was a mouse in my room

Pros: The only positive was the bed was comfortable.

Cons: False advertising! No restaurant, looked closed building was falling apart. Over priced, not close to any services. Glad we only had to stay one night. Should never have booked this place.

Pros: Not much, apart from being close 2 the airport.

Cons: Felt not really safe in that area of Mex City and staff was not really helpful with checking in and communication. Would recommend to sleep a bit further in areas like Roma

Pros: Good for getting some sleep before another flight. Relatively close from the airport (around 15 minutes by car). The room was clean and the bed was comfortable.

Cons: Window was facing other rooms so in the evening you could actually see what's happening in other rooms.

Pros: Close to the airport - staff were very helpful and arranged both a wake-up call and a ride to the airport.

Cons: Not a great place to catch some rest - very close to an extremely busy/loud/bright highway. No clock in the room so I was pretty concerned about waking up for my flight and everytime I woke up there was so much light pollution I thought it was dawn and I'd slept late. In an abandoned industrial sort of neighborhood.

Pros: Cheap. Close to airport. Private more or less. A workable room service menu. Lots of porn on the T.V. if your into that. Good internet. Get what you pay for.

Cons: Wanted to go out and try some local street food, not a good idea in this particular neighborhood. Hot water in shower was weak at best...... cold. Military shower.

Pros: Close to airports Overnight to wait for flight only.!

Cons: R Room was not securable the windows to the hallway couldn't lock so you can virtually crawl in your window if you forgot your keys. But then so could anyone else! The neighborhood was also not very safe if you don't know how to carry yourself.

Pros: bed was comfortable.

Cons: the place was dingy and depressing.

Pros: This was a very short stay before a 5 AM flight. We arrived At 9 PM and slept well. The ramp to the airport was very close so no taxi was needed. The staff was very helpful fixing our reservation

Cons: Very simple, best for short stay

Pros: It's in front of the airport. Prices are not high. It was clean. Everything worked, though barely. My room was quiet.

Cons: It's in front of the airport across a big boulevard but very confusing and awkward to walk there. I wished I'd asked for directions, but they never work out in spanish for me, not in Mexico. Google maps was misleading. I did not feel that safe walking there at 10 pm once I got across and in the neighborhood. Rolling a suitcase is nearly impossible. More backpack friendly. They tried to put me in a room sorta like a maintenance building right in the parking lot, which I didn't want but he insisted it was all that was availible. Then when he opened the door it was in use, he didn't understand why he had the key. But suddenly there was something else available, more isolated. We passed by a room that had a prostitute knocking on the door. My room was clean, but the bathroom under a stairwell, so couldn't stand up to pee. The shower was the tiniest shower I've ever been in, with the plastic curtain stuck to your body. I'm not picky, but this was truly minimal. All in all, I don't think it was up to the price they charged me as a solo traveler, not for Mexico. I might go ahead and pay double next time to get into one of the fine hotels at the airport.

Cons: The bed had been slept in before and sheets not changed until I asked. Wrong change given cos I paid in USD, not Pesos. I had to insist...

Pros: Nothing

Cons: The room was old and shabby. The shits and towels weren't clean and fresh. Bathroom was awful and without hot water. If you fly to terminal 1 and need some time to rest you can choose it, but better pay for a taxi to city center and stay there. Nearby metro station is closed.

Pros: Perfectly fine for one night. It was very clean and neat. The room offers everything you need for a short stay. The food in the restaurant is really good for a nice price.

Pros: strategic location, personal extremely kind and available. We had a difficult travel till then, so we appreciate the kindness of the attendant.

Cons: cost me much more then expected on the website cause of some taxes IVA or so, around 50E for one night staying...in Mexico city for a hotel level hostel is crazy, the shower was hardly working and the room was extremely dirty.