Hotels near Mexico City Airport

Pros: This was our third time visiting. Excellent location and the staff is very attentive and nice. Rooms are clean and provide the basic amenities.

Cons: Rooms in the back no longer have a view of the cathedral as a new building has been constructed between.

Pros: Perfectly clean room, location couldn't be better, staff super helpfull and welcoming.

Pros: The hotel is in a very central area, the room was very nice and comfy. The breakfast was good and you can easily go to the city center in 5 mins walk

Cons: nothing

Pros: The room was comfortable and the terrace provided a lovely view. The staff were friendly, especially Nancy and Thelma.

Cons: There were frequent issues with the room key.

Pros: Walk distance from most of the attractions such Plaza del Zocalo, Palácio de Bellas Artes and some others. We were able get the COVID test in the hotel. And the breakfast was one of the best and I can’t say enough how all the staff were so nice and always ready to help. Always with beautiful smile in their faces. I’ll be back and I know my place to stay now.

Cons: My windows were facing the walls. I didn’t have any view, it bothered me a little bit in the beginning. However it didn’t become a issue because they have a beautiful view on the seventh floor and I could go up there anytime and look the beautiful gorgeous city.

Pros: Near to zocalo, secure and clean area

Cons: Noise in the morning, no view since there is a new building between the hotel and the cathedral. mattress is not comfortable

Pros: Close to airport

Pros: Close to the airport, big room and very clean. The staff are very friendly.

Cons: I had a bit of difficulties finding the hotel. You need to go to the first floor of the arrival hall using the escalator at door 7.

Cons: The restaurant, but the airport had a nice restaurant, el .mansion.

Pros: Getting from Terminal 2 to the hotel,(located in Terminal 1 ) and then back to Terminal 2 in the morning is not as easy as it sounds.Very ,very cumbersome and long walk to and from the train.It might be easier to book a hotel nearby,and simply take a taxi. Other than that,the hotel itself is modern,clean and well run.The restaurant in the hotel has a few healthy options,but not much in the way of fresh foods. The hotel has a good -sized weight room. Nothing shabby about the hotel at all;everything seemed in good condition;everything worked. The rooms face an inner ,attractive courtyard so they are quiet. The staff was cheerful and helpful.

Pros: Location is unbeatable. Staff was very helpful and friendly

Cons: They did not made housekeeping on my room

Pros: The hotel was in the middle of the airport. Stayed the night and connecting flight was next morning. Staff was incredibly friendly and helpful, room was clean and facilities were great. I highly recommend.

Cons: Not much to dislike.

Pros: Hotel has a walking bridge from Terminal 1 to the hotel lobby. You never have to leave the airport. Super clean and staff go above and beyond for their guests. 24hr room service and restaurant inside property is actually good.

Cons: No Pool or hot tub on site.

Pros: Access to the airport and free shuttle.

Cons: Lobby was a bit dark but overall very nice.

Pros: Close to the Airport Excellent Customer Service

Cons: N/A

Pros: Convenience

Cons: Sent me a bill via email after I came back to USA. This is the second time this has occurred to me.

Pros: N/a

Cons: Nothing

Pros: Excellent facility convenient to airport. Great staff speaks English. Clean, quiet rooms. Good breakfast buffet.

Cons: Can’t think of anything

Pros: The hotel is absolutely beautiful and you can walk to it from the second level of terminal 1. It is my new go to hotel at MEX airport!!!

Pros: Bad bed worst breakfast

Cons: Does not deserve to belong to bonvoy

Pros: Easy check-in process. Excellent customer service. Everyone was very friendly and helpful. Room Service was great as well!

Pros: LOCATION

Cons: BEDS TOO SMALL!!

Pros: The location is very convenient to the airport and public transportation, the service is very good, and the rooms are spacious, well appointed, and clean.

Cons: It's not in a good area so you can't really leave the hotel and walk around in the immediate vicinity. I wish it had a pool in the courtyard.

Pros: Excellent location

Pros: Always a great experience-great staff-beautiful rooms

Cons: Breakfast buffet was not as in past-we commented this to front desk who refunded our credit card-had supervisor call us to find out how they should improve-very professional!!! I’ll

Pros: Convenient and staff is always prepared to meet your needs

Pros: Staff was great and the rooms and hotel were very clean.

Cons: False fire alarms at midnight.

Pros: The location to the airport.

Cons: The price was way to high and they dont have parking for guest wich was a big problem the nighboorhood is not a good one to park on the street..

Pros: Clean, easy, friendly staff. Not much to say

Cons: Nothing. I only was there for a total of 5 hours, but based on that brief experience I would recommend it.

Pros: Very goo option to dinner and coffee

Cons: The front desk was resistant to cancel internet package contract by mistake.

Pros: Trouble with electricity didnt work for days the shower sprayed every where the tv didnt work the restroom was dirty with mold didnt offer another room till i was about too leave then the front desk over charged us horrible room service

Cons: Need too work on profesional and hospitality rude people and the wifi hardly worked

Pros: Location

Cons: Unwelcoming staff and internal view actually means no view. Its a non-see through window.

Pros: The hotel has free transportation to and from the airtport. Suggest to use it. Clean and quiet room. Good wifi.

Pros: 3 minute car trip from the terminal. Quiet and dark room. This was our second stay.

Cons: Advertised price was $59 per night and we paid $70. If taxes were to be added that wasn't clear during the booking.

Pros: Pick up was good from airport. Check in was efficient. The room was clean and comfortable. Breakfast served in our room was very good and promptly delivered. Another transport back to the airport the next morning was good.

Cons: Everything was fine

Pros: Staff was excellent. Buffet excellent. Hotel was good.

Cons: Te rooms were extremely noisy. they were parting, slamming the doors,The hotel was excellent , but that ruing the hole night, We do not sleep well.

Cons: The buffet

Pros: Close to T1, free shuttle, very good value.

Pros: Good service and great to connecting figths. Near airport with free tranafer. Clean and nice installations

Cons: The vecinity its not good. A place is not good to walk around

Pros: nice people and good breakfast

Pros: clean. helpful staff

Cons: While it is across the street from the airport, you need to take a cab to get there.

Pros: Convenience to airport, free shuttle.

Cons: Itchy sheets, hair (not mine) on pillows.

Pros: Great location with easy access to airport. The food at the hotel was surprisingly good at a reasonable price. Rooms were clean and bedding more comforatble than most.

Cons: Unable to print boarding passes because printer not functioning. Our room was without a window and stuffy.

Pros: Breakfast was fast and delicious

Pros: The hotel is close to the airport and regular transports in both directions are offered. The hotel itself is modern, in a good shape and comfortable. Internet was fine. Reception desk very friendly and helpful.

Cons: The cleaning staff was shouting and talking loudly in the morning as it would be their own house and not a hotel were people want to rest. Little identification with their work and mission.

Pros: Hotel charge me more money as I booked online . They offer 899 Paiso and I paid 1310 Paiso with ur app

Pros: Staff and location

Cons: Everything

Pros: good location close to the airport, friendly staff

Cons: shower was leaking into the bathroom, A/C did not work

Pros: Location, service and service

Cons: None

Pros: The real bonus of this hotel is the garden. It is not particularly big but it’s a piece of nature with birds and flowers which can help you relax especially if you had a long flight. We spent afternoon and morning walking around the garden and parking and got 15 species of birds! We had a room with king-sized bed and the bed was really huge. Free airport transfer worked well. If you arrive in Terminal 2 go to the exits and between the gates 3 and 4 you will see a sign with the hotel name. Just ask there you’ll get a transfer.

Cons: As many many hotels near airports all around the world it is overpriced. The room is not big and has almost nothing (no hairdryer, no cups or glasses, etc.) to cost that much. I believe you can get it all on request but sometimes after flight you just has no power to ask for every singe thing. We had a double room but it was only one soap and one little bottle of shampoo in the bathroom. Sound proofing is not the worst but also not the best. You can clearly hear people talking not very loudly in the hall. We used bird songs audio to lessen the disturbance from sudden noices during the night. In the room description there was a balcony mentioned but we had a room on a ground floor without balcony. In the room description there was a coffee machine. It was not in the room but we’ve got one on request. The coffee was just terrible and we did bot drink it. Dirty dishes someone left not very far from the door of our room when we arrived were on the same place when we left one day later...

Pros: Handy location for an early morning flight.

Cons: A dark, unpleasant room with no direct sunlight. I wouldn't stay here again.

Pros: The shuttle was very reliable. Although the hotel is not far from the airport you have to drive a bit further due to the road system, but it was interesting seeing the neighbouring streets. The staff were very helpful and it was all very efficient, which is what you need when travelling!

Pros: Close to the airport. There is free shuttle every 30 min from/to airport, which is helpful since the way lays down across highway.

Cons: The room on the ground floor had the balcony door nailed so that it couldn't open.

Pros: Shuttle

Cons: Menu, more choice

Pros: Nice and close to the hotel, convenient free shuttle service. Great and friendly service. The room was big and comfortable enough.

Cons: Some of the restaurant food was good, some was less so, all quite expensive though.

Pros: Price was very good. Room was very clean. Very convenient to airport.

Cons: The room they originally gave me was not clean, so they gave me a different room, not as nice or good and did not reduce my price. My room service delivery was wrong. I ordered a steak sandwich and received a club sandwich, but I was too hungry to return it.

Pros: Good location

Cons: The AC is super loud, impossible to sleep with it turned on. It took 10 minutes for warm water to come out of the shower, very port water pressure. They advertise coffee makers on the room but you have to ask for it and it takes at least half hour to get it sent to the room. Super expensive for the offer, holiday inn or Camino real are tons more worth your money

Cons: Found roaches in the room and the floor was not clean as expected

Pros: The price it’s ok facilities great

Cons: Fridge at the room and hot water to make coffee so important

Pros: Close to airport

Cons: It did not have a microwave or refrigerator

Pros: None

Cons: Paid for suite and was told not available and given regular room and was charged suite price. No price adjustment

Pros: I like the fact that it was very close to the airport and restaurants

Cons: Everything was great! The only thing I would add is a coffee maker

Pros: Very bright reception area,staff were very friendly and helpful. Room and common areas were clean. Food was very good in the restaurant. Would definitely stay again. Shuttle service worked very well once we figured out where to find it.

Cons: All good

Pros: Location

Cons: I left money in my bag while I went to the bar, the money was stolen.

Pros: It was clean, good size rooms, the hotel Looks in good condition

Cons: It just took them a long time to get my room. I understand that I made the reservation as I was walking in but, It still took me 30 minutes to get my room and when you are there for 4.5 hours only, I felt like I wasted 20% of my sleep there at the counter

Pros: Clean, quiet, free shuttle to and from the airport. Beautiful grounds, safe, quite a few English-speaking staff.

Pros: Clean rooms, comfortable bed with two types of pillow (I like softer) and nice sheets. Coffee and tea available in the early morning. Good quality amenities. An employee was waiting at Gate 4 of the airport with names of reservation to make sure they got on the shuttle. The staff was friendly as was the chofer. Two bottles of water were in the room as a courtesy.

Cons: There were a few spots that had a bit of wear and tear in the hallways.

Pros: Clean has good water pressure

Pros: The first thing that my husband notice was Ricardo, our waiter. He was going from table to table making sure everybody had everything and giving more of him that what was asked of him. The food was good, which to be honest I wasn’t expecting at a hotel. The room was clean and comfortable.

Cons: The only thing I didn’t like was that the coffee cups that they have in the hall for the morning “to go coffee” they don’t have a sleeve so the cup fell super hot and they didn’t have Splenda only stevia nor little stir sticks or a lid.

Pros: Very close to the airport.

Cons: Got a very good night's sleep.

Pros: We booked an Executive Double room online in the middle of the night just a few minutes prior to arriving. Professional staff, comfy beds, rooms and premises are clean.

Pros: Location

Cons: No

Pros: Close to airport

Cons: Restaurant prices too high

Pros: Everything was a wonderful, the room, restaurantes, staff, great people

Cons: Nothing, everything was good !!!

Cons: No, it was fine.

Pros: Close to airport

Cons: No water heater for pool

Pros: Close to airport

Cons: Needs better elevators Needs exhaust fans in bathroom Pool area needs to accommodate children under 4 feet Bathroom smelled like there was an open drain!

Pros: Close to the airport, clean and nice room, free shuttle

Cons: A little noisy and slanted

Pros: The lobby looked nice. The courtyards were nice too!

Cons: There was a mistake at check in.

Pros: Very close to the airport, free shuttle and very good food in the restaurant!

Pros: Huge buffet for dinner and breakfast. Loved that there was a restaurant and bar, as well as 24hr room service available. Great location to the airport - we walked!

Cons: Room was slanted - the whole room and floor we were on for that matter was slanted - gave us vertigo!

Cons: RESERVATION WAS CONFIRMED ON THE WEB I GOT TO THE HOTEL AND RESERVATION WAS NOT THERE HAD TO PAY WALK IN PRICE

Pros: Breakfast was included in the rate. Great breakfast and very friendly staff. They made our stay pleasant. Transportation to airport was very satisfactory. I would go back again.

Cons: The bathrooms could be more modern but satisfactory

Pros: Fast and convienent.

Pros: Clean and comfy rooms

Cons: Seemed to have poor customer services skills at the restaurant area.

Pros: clean hotel , friendly staff

Cons: no refrigerator

Pros: The staff is very nice and helping, but the structure is not that great

Cons: From my room I could hear all kind of noises from the corridor, internet wasn’t working and overall the room was not very clean. I would not come back. The only great thing was the staff: incredibly nice!

Pros: Everything else was great! Very nice, cheerful staff! We ordered a dinner once, it was great home-style delicious meal.

Cons: Breakfast could have been more diverse. The parties on the street last till morninglight, but it is not the hostel's fault.

Pros: Loved my stay. Very charming and homey!

Pros: 10 mins walk from terminal 1, was amazing for 1 night stay in between flights. Nice atmosphere, breakfast, overall cosy place.

Pros: I liked my stay there. It is a nice place, where you can see that the owners put some love in. I really like that there is more than one sofa outside to relax. I would come back.

Pros: Good price and at walking distance from Terminal 1.

Cons: Dirt washrooms and lack of air conditioning which is a must have in Mexico

Pros: Great location; 5 blocks from airport,no taxis! Friendly staff.

Pros: Everything!!! The place is absolutely beautiful and charming, Maria is a wonderful person, I couldn’t have wished better for my short night between 2 flights (and it’s like a 8-10 minutes walk from the airport). I had a room on the 3rd floor with an almost 360 degrees beautiful view, good air and a semi private terrace. Bed, sheets and blankets are great too. Checked in super smoothly very late at night. Had to leave at 5.30am and a very good self service breakfast was available with ready and hot coffee, milk, cereals, bread, jam, butter, bananas... absolutely lovely. Would definitely stay again! And common areas are stunning. Muchas gracias Maria!

Cons: Nothing

Pros: The staff were really helpful with giving good recommendations for food & places to visit & for arranging travel to airport.

Pros: Very friendly and helpful staff. They are very good for setting up a taxi to the airport, even very early in the morning. The option to cook your own breakfast with the available food is nice. The location is very close to the airport, about a ten minute walk, or a two minute taxi ride. I found staying there very affordable, comfortable, and perfect for stopping through while on a layover between flights.

Cons: Suggestion from taxi drivers that this neighborhood is "very dangerous." I didn't actually witness anything to suggest that, but the reputation had me on my toes.

Pros: Option to check out later, comfortable, clean facilities and the breakfast, thouh simple, is always a bonus.

Cons: The walls are pretty thin. Couple next to my room was pretty loud late at night and again early next morning but other than that everything was good.

Cons: There was no bottled water available (not even for buying), límited breakfast time (allthough it was included), lack of coordination in shuffle services

Cons: They did not give us shampoo and they did not help you to get the hotel from the airport all the day. It is just at some times during the morning or in the night.

Pros: Close to the airport, seemed to have a good COVID-19 protocol

Cons: Looked a bit dirty and run down in some areas (dirty windows mostly). The hallway to my room smelled like sewage.

Pros: Speed

Cons: A litlle dirt on the floor

Pros: Nothing

Cons: I made a reservation for this hotel because it is near the airport. I showed up late after a long day of traveling. After waiting for a very long time, the receptionist showed up and told me that there had been a problem and that they did not have a room for me. I found out the next day that I had been charged for the room. No amount of calling the hotel would fix the problem.

Pros: Amazing location! The hotel was clean, cozy and located near airport and other restaurants. Trust me you will not regret staying here. Also this hotel was better than many of the hotels in Miami. Definitely coming back!

Pros: clean, comfy beds, new, breakfast, airport taxi service, all you need from an airport hotel 😃

Cons: -

Pros: Good staff Location ok, 7min for airport and boulevard with restaurants nearby

Cons: Room was not top clean

Pros: It’s close to the airport.

Pros: The hotel seems new and modern - almost everything is great. It looks like a Scandinavian hotel due yo its modern design. Bathrooms are luxury and really bigggg.

Cons: Pillows were awful - I don't know where they bought it. We could not sleep though the beds were good. Breakfast should start at 6 but in reality at 6 there was nothing - just a sleepy guy who tried to figure out what to put on the table.

Pros: Was informed this is a v high crime area in Mexico and leaving the hotel at night is not advised. So we did not stay there. I lost my money as I could not cancel. Safety for travelers needs to added to your questionnaire.and survey.

Cons: See above

Pros: Location

Cons: Next room noise abatement

Pros: The food was suprisingly better than I thought. I ordered pollo con mole and it was a chicken breast with mole. Very healthy I would say. I also had a side of their spicy potatoes. Also mildly spicy and very well prepared.

Cons: There was nothing accompanying my main dish. At most some rice would have been nice maybe some beans. The price to value was not justified. I would recommend this place if you are stranded at the airport, but not as destination place to stay.

Pros: Rooms were fairly quiet for being connected to the airport. Beds were comfy.

Cons: Had to wait in the lobby about a half hour to check in late at night. There were a rush of travelers all at the same time.

Pros: the distance to the airport

Cons: My room smell so bad, light so dark I din't like I regret to say one night for the price

Pros: The staff, the fact that the hotel had a laboratory for COVID-19 tests, and the transportation from T2 to T1.

Cons: Some parts of the hotel need maintenance even though all work well.

Pros: Safe, clean and with a nice shuttle to T2.

Cons: Not enough staff for the check in.

Pros: The best location with the airport

Cons: They have some transit tunnel for use as ultraviolet system protection for covid that doesn't work

Pros: The staff was amazing

Cons: convenience staff

Pros: Staff

Cons: Cleanliness

Pros: Breakfast was OK, staff at restaurant is friendly and they follow the protocol. Location is important.

Cons: Room was old and out dated, needs remodeling, smells like humidity, beds were old, low and sunken, TV was really old with poor signal and it was hard to control water temp.

Pros: Good room. Clean. Convenient to airport. Transport to other terminal. Helpful staff.

Cons: No

Pros: Accessible, and easy to get around!

Cons: It does not feel like a 4 star hotel.

Pros: Its location: conveniently located and connected to the airport terminal.

Cons: The facilities are rundown and urgently need refurbishing. The room carpet looks old and dirty. The marble floor hallways are cracked in some areas, the ceilings and walls show badly done paint jobs. Not what I would expect from a Camino Real Hotel

Pros: Close to airport

Cons: Food was burnt. Everything was old and falling apart. Valet Parking was the worst EVER. Lost my ticket and had to go through hell to get car back, they made me miss my flight, worst service ever.

Pros: location

Cons: weak/poor English. We could not find our room because it was in a different tower/building, due to no maps and the poor English we wasted 30 minutes wandering around dragging suitcases up and down elevators, very frustrating. The room was old.

Pros: Convenient locations

Cons: Nothing

Pros: The location is very convenient and the place is very clean.

Pros: Just a sky bridge away from terminal 1

Cons: It's an old hotel and too expensive.

Pros: Location is great as you can walk directly across to Terminal 1 of the airport.

Cons: It was a very slow check-in process; not even counting the line-up!

Cons: when we got to the hotel there was a line of about 30 people doing the check in the line was terrible and it was about 12 am in the night

Pros: Breakfast was good but expensive

Cons: We waited over 30 minutes for the shuttle bus to pick us up at the airport. When we arrived, we waited over an hour to check in because the line was so long and there were only three employees checking people in. We had already made the reservation and pre-paid, but still waited in line when there were others that either had not made reservations or had not paid. When we finally got our room key, the employee didn’t inform us that our room was in another tower, so we spent 15 minutes just looking for our room. There were no signs either indicating that our particular room number (and other) were in another tower.

Pros: Convenience. Walk from the airport in 1 minute.

Cons: Room was a little dark.

Pros: everything, location, food was great

Cons: The only thing I didn't like is that when i did the reservation.. it clearly said breakfast included. They told me no and I've had to pay for it...that's the only thing I didn't like

Pros: Our flight was canceled, so it was very last minute. We spoke with the front desk and they let us check in early so we could truly rest and relax before a another big day of travel.

Cons: Had a real hard time finding where the workout and pool area was. Was not labeled well. Could not find that info in the room either. We

Pros: Location five minute walk to check in

Cons: A little outdated but nice enough

Pros: Good service from the staff, in particular when a person in mine room got sick with high fever & right away (5 am) sennt us a urgent care doctor an excellent one...stayed a 2 ngth they made easy, & saved us in the.rate by rebooting online

Cons: The bathroom can use minor. Maintenance

Pros: Location

Cons: Cost

Pros: Location and staff is helpful

Cons: I did my reservation dor a double room with 2 beds they gave me a little room with 1 bed not at all what I did reserved I will not use this website never again to make a room reservations

Pros: Location, location, location & the great customer service

Cons: Rooms extra small with stained carpet, damaged walls on hallways. Facilities need a TLC badly

Pros: Literally 25 yards from the airport. Incredibly convenient if you have a morning flight. Friendly staff. No comment on the amenities, as we arrived late, went straight to bed, and woke up for our early flight.

Cons: The air conditioning thermostat in our room was not functioning correctly. We had to chose between AC on full blast (way too cold to sleep) or AC off (way too hot/humid to sleep)z. Plus the beds were old and had springs poking us. It made for a really crappy night’s sleep.

Cons: Extremely slow check in, like 10 minutes

Pros: Location was excellent!

Cons: The room was cold and did not have central heating. I had to ask for a portable heater.

Pros: Walk over the bridge at gate 4 and you are there. Has a shuttle to terminal 1

Cons: Too cold. Couldn't get the room warmer

Pros: A very helpful staff

Cons: Beds are too small for a couple

Pros: Having stayed in this hotel a number of times before (mostly because of its convenient location) by and large the hotel exceeded my expectations. It has been recently renovated, and the result is very good. My room was impeccable and in excellent condition, the beds very comfortable and the bathroom amenities well above average.

Cons: The only thing I don't like is the lack of free Wi-Fi and the price of food in the La Huerta Cafe.

Pros: Well located for an airport overnight. Helpful, friendly staff.

Cons: The room had a slight smell of mildew and the windows do not open. We turned off our A/C unit which seemed to help. It's the kind of place where drivers and bellhops are eager to take your bags from you and carry them short distances for you. I didn't have any cash on me and there were three times just on our arrival and check-in where I felt I should have tipped someone.

Pros: Convenient location with shuttle to and from airport. There is a pedestrian bridge to terminal 1.

Cons: Everthing but the location. Old, run down. Needs new furnishings. And in true Camino Real fashion there are randon holes cut in the walls an patched terribly. The carpets are old.

Pros: It is physically connected to the airport (Terminal 1) by a short walkway which makes it very convenient for an otherwise chaotic Mexico City airport

Cons: No coffee maker in the room which would have been a small addition. Also, not related to the hotel but rather the airport: this hotel is only connected to Terminal 1 but all Aeromexico/Delta flights operate out of Terminal 2 which is something like 3 miles away. There is an "AirTrain" connecting the terminals but it was not functioning. This forced me to take what is, basically, a public bus between the terminals which would be fine with the exception that they, literally, charge you MX $14 pesos to take you there and I did not have them in local currency. BIG HASSLE and completely unjustified. Shame on the airport administrators!!!!

Pros: A great location if you have an early departure!

Cons: Location!

Pros: Not as expensive as the other 2 hotels directly connected to the airport, easy access, quick check-in.

Cons: The hotel itself looks and feels dated, however this is absolutely secondary

Pros: Price was spot on. Breakfast for every budget. Great staff very friendly. I would stay here again.

Pros: Beds were comfortable, shower hot, doormen and luggage guys very nice. Location very convenient to airport.

Cons: Very disappointed daughter when found out pool was closed for maintenance....also ridiculous that a "nice" hotel charges extra for internet and refrigerator is locked up tight unless you call for a key. (When i mentioned the pool to the desk staff at least they gave us "free" internet access. ) The hotel restaurants were crazy expensive- a $20 personal pizza? Not even a continental breakfast nor coffee included with room. I thought the name Camino Real guaranteed a certain quality or luxury, but not so impressed.

Pros: The location is the main reason we always return to the Camino Real. It is at the airport, so there is no need for taxis nor any worry about traffic.

Pros: Only Closed to Airport

Cons: Horrible Service, Very unfriendly Staff, very poor trained Personnel, very poor value for money charged !!! Definitely not recommended for any stay if there are other options!!!

Pros: excellent breakfast choice and comfortable beds

Cons: Very long distance to walk from the elevator to my room, I would be asking for a room closer to the main elevator next time!

Pros: The room was big, the bed was comfortable, the breakfast was good, and the location was very nice. The staff was friendly and made an effort to communicate with me in english.

Cons: The shower in the room was a bit weak (little water came out of it). Additionally, the water from the sink was always hot, even when it was set to "cold". I also couldn't adjust the thermostat temperature.

Pros: Price is more or less ok. Location on Terminal 2 is very good.

Cons: No so easy to find the first time you stay there.

Pros: Location

Cons: Poor internet conexion

Pros: Better food, better beds

Pros: .

Cons: .

Pros: Breakfast was really complete and location is inside of the airport.

Cons: the host room wasnt that clean.

Cons: The showers, that didn't have hot water!

Pros: It is new and the rooms are big and comfortable.

Pros: Close to the airport.

Cons: Covert dirty and seemed it was not taken care of. Also, very dingy and darkly lit.

Pros: Location and Convinience

Cons: The room was small. No hand towels, no face towels. No cups for coffee. Checking in was extremely slow.

Cons: The hotel is dated, has seen better days and needs complete revamp. Not worthy of its 5 star designation.

Cons: The toilet was running all night

Pros: Didn't like anything about the hotel.

Cons: The price per night was ridiculous. There was nothing worth that was $--- a night. Plain hotel room with no refrigerator or coffee maker. Not worth the price. Then they wanted $16.50 per person to eat for each meal. The hotel was hard to find.

Pros: In the Airport

Pros: The location

Cons: The bathroom light did not worked and there was trash left in the sink.

Pros: very quiet and clean and the bed was heavenly.

Cons: I found the food very much not to my liking. I ordered a Mexican plate - found it flavorless, dry - only had a few bites. then I ordered onion soup so I would have something in my tummy. beyond salty. inedible. no cheese on top. another waste of money

Pros: Other than the shuttle issue, the hotel was good

Cons: Hotel falsely advertised, shuttle service. I booked on the basis of shuttle, however, when I called them right after booking about 6 hours before my expected arrival, I have told that they need a minimum of 24 hours notice to arrange shuttl

Pros: Located within Terminal 2. Ample and clean rooms. Very luminous. Attentive staff.

Pros: Close to Terminal 2 of the airport, filled mini bar.

Cons: Shower could not hang on wall, very annoying to keep it in one of your hands all the time.

Pros: Great staff great food great location.

Cons: There was a lot of noise coming from the restaurant plates being set on tables and people talking loud very early in the morning that woke me up and ruined my sleep.

Pros: This was my second stay in one week- both were equally as wonderful. the location is especially good for connecting flights through Mexico City.

Pros: Loved that it was right on the airport grounds within the terminal. We didn't even need to step outside. The food court was conveniently located one floor down from the lobby and just steps from the elevator. Hotel was very quiet!

Cons: The toilet area located within the bathroom was only separated by a swinging frosted glass door. That's fine for one person, but not a lot of privacy when there are more.

Pros: It was right at in the airport, it was awesome not having to take a taxi but just being able to go up to the 6th floor was awesome, very modern and very clean !

Pros: I liked that it was in the airport.

Cons: I saw a lot of mold in the pool. My room smelled of mold as well. I totally regret staying at this hotel. I chose this hotel because it was listed at 5 star however I would rate it at 3 star at best.

Pros: Location, Room size & bed

Pros: Lovely hotel.. Enjoyed the decor, furnishing, amneties, a very comfortable bed, the in terminal convenience and the divine ambience! Wifi in all rooms, outside, poolside. For those traveling without tablets or laptops, there are 2 PC's provided free of use near the lobby area. The staff are very friendly and serviable. Going beyond the usual offerings. Example: ask for a wake up call, you get 2! One at the exact time you require and another 5 minutes later just to make sure you are awake! Very thoughtful! We were also congratulated for our 25th anniversary with complimentary offerings of lovely extras. They know how to treat you well here! Thank you for making our stay even more special! The buffet breakfast was very good, with popular hot breakfast dishes and tasty mexican dishes, an omelette station, a nice variety of fruit, deli meats & cheese, waffle maker, cold cereal selections, many different juices, regular coffee or esspresso, sparkling wine mimosas. Long breakfast hours which is convenient to early travelers or those that wish to sleep in. We stayed here on our way to vacation and on our way back. We will certainly choose to stay here again when transiting through Mexico City airport. In my opinion, this is the best hotel at MEX and we've tried them all!!

Pros: Proximity to airport

Cons: Shower was not clean. There was presence of mold due on tile corners all around.

Pros: Took me one minute and 45 seconds to walk from my room to the security line -- fit the bill perfectly for an early-morning flight.

Cons: The price gouging was annoying. My night was first listed at $100, but I had to wait a few days to be sure. It was then $170. For kicks, I looked again the day before . . . and it was up to $250. WRONG! It's comparable to the Camino Real at the other terminal, but way pricier. They have the right idea, but are ethically challenged . . . making them a necessary evil. I'd stay there again if I HAVE to because of schedule, but I'd work pretty hard to use one of the other airport hotels first.

Pros: Everything was great. Very clean and in the airport terminal so we were close for our 6 a.m. flight

Cons: Not a good space for dining in the room. It was fine though, we just are on the bed.

Pros: Close proximity.

Cons: If you have an early morning flight from terminal 1, remember there is no way to get to terminal 1 from the hotel prior to 5 am. The train from T2 to T1 does not start until 5 am. For a place to sleep overnight, it is overpriced. But they are all overpriced close to the airport. So much so, that when used only as an in-transit airport, I'll try other airports.

Pros: Really great for quick layovers at the airport! No taxi, uber, or lyft needed because the hotel is in the airport.

Cons: The hotel needed to be updated a bit in the rooms and some hallways.

Pros: Location

Cons: Un po’ datata

Pros: I liked that it is tight inside the terminal and easy to find. The staff very helpful. Good breakfast included.

Cons: Slow check in

Pros: Location and staff were both amazing

Cons: It was located in other terminal... & THE WAKE-UP CALL WAS 15 MIN.S LATE.

Pros: Great location and very friendly staff.

Cons: No Internet or tv for our entire stay. The power was going off continuously during our stay without any weather issues.

Pros: Location

Cons: Towels

Pros: Room was fine.

Cons: Restaurant was terrible.

Pros: I Only liked the location the hallway smells amazing and the shuttle was so helpful.

Cons: In my room the AC was leaking and the rug was so dirty.

Pros: Registration was easy. The Hotel had all of my information from my reservation. No payment card was needed. Just my identification was needed and the room keys were handed.

Pros: it was fine

Cons: what i REALLY did not like is that i understood that i had prepaid but when i arrived at the hotel they told me that i had to pay for my room. this led to a VERY long checkin and now i have to go back and research whether i have had to pay twice.

Cons: Bill was supposed to be posted on line, but wasn't. I asked for a receipt but didn't get a print out.

Pros: close to airport and clean room

Cons: Stay away from restaurant. Way understaffed and bad attitude. Half of what they offered on menu they didn't have

Pros: Location, shuttle transportation, and staff

Cons: Room had a foul smell. Our friends had roaches in their bathroom. It felt like it was a really old building.

Pros: The people are great!

Cons: I didn't like that they would take my US dollars.. I stayed at the airport hotel for a long layover, but they wouldn't accept my dollars.. I mean Hilton is Worldwide, and in other hiltons in South America take dollars. So I had to go out and change my dollars to Mexican pesos All the while having my 2 toddlers waiting. And it was midnight. Anyways, take pesos if you're going to this hotel, because even room service only takes pesos.

Pros: Location

Pros: The gym

Pros: I stayed one night because I had to take an early morning flight. No complaints at all, but I could not test the breakfast. The only thing which did not work was the power outlet at the desk to supply laptop etc, so I had to use another one which was okay. Cleaning was okay also in the bathroom. I booked it thru the internet, even I could have just stepping in, which may have been much more expensive. So I paid US $ 175 incl. taxes which was accetpable. Courtyard hat the same price, online booked.

Pros: Bed was comfortable

Cons: Old room and very noisy street, no shades so light in the room all night, we asked for a none smoking room but we got a room with cigarette smell.

Pros: The room was not expensive.

Cons: There was literally two electrical plugs in the whole room. One was already being used by the television.

Pros: Clean, big room, big bed, good lunch box, near bus station

Cons: Noisy location, no power sockets by bed

Cons: This place is great, It's not too expensive, the facilities are clean, safe, transportation is very near by, it's very close to downtown Mexico city.

Pros: Convenient price

Cons: Uncomfortable bed, felt insecure at night because windows didn’t lock.

Pros: The bed was ok

Cons: Bathroom door prevented having the floor mat in front of the shower and also required you to walk into the bathroom and close the door before you could use the toilet. At night I had to ring a bell for the garage door to be opened but after 5 minutes of ringing the bell, no one opened the door. I had to exit my car and walk around the building to the lobby entrance and asked one of the 3 people there to open the garage door. Wifi was weak in the room, I could not access internet if I sat on the bed. My membership makes me eligible for a free room upgrade here but the hotel insisted I pay for the upgrade. I declined to pay for the upgrade and said I would message my Booking website. THEN the hotel said they would give me the complimentary upgrade and changed my room number... and gave the SAME room type.

Pros: Everything was perfect, clean, good amenities, excelent service.

Cons: No room service 24 hours, nothing open around the hotel, but is totally understable.

Pros: Spa tub in room was wonderful. Large spacious rooms with nice furnishings. High-end, large bathroom vanity mirror. Very nice for the price. 5 min walk to Metro Agricol Oriental.

Cons: The hotel roof is closed, so if you wish to smoke you will be asked to do it in the street (which is actually the freeway, very loud and dusty). Otherwise no other issues.

Pros: Not really anything. Price, I guess?

Cons: There was no breakfast, however, we specifically were seeking a hotel with breakfast included and this one came up. The restaurant was also not open and there was nowhere nearby to get food. Not a safe looking area, so we had to order UberEats to get a meal. The hotel seems to be disguised under a different name. They try to make it seem close to the airport, but it’s not. It felt like a seedy love motel in the middle of nowhere. There was a room service tray outside of our room in the hallway when we arrived, so I was a little nervous we were going to walk in on someone. The tray was still there the next morning.... We will stick to airBnB.

Cons: No Air Conditioner/Heater. Strong smell of deodorizer/Perfume...???

Pros: Good for getting some sleep before another flight. Relatively close from the airport (around 15 minutes by car). The room was clean and the bed was comfortable.

Cons: Window was facing other rooms so in the evening you could actually see what's happening in other rooms.

Pros: Uber’s were available

Cons: Carpet should be updated

Pros: the location. pretty close to the airport. you coul walk (15-20 minutes) the people very nice. quite and good clean.

Cons: the design of the room. TV located in a pretty difficult angle to wacht it. the shower area to small. No cable T.V

Pros: nothing

Cons: nothing

Pros: This hotel is a gem! It is run in a most efficient manner; no frills just plain great value. If you want luxury or to be pampered go elsewhere. If you want great value for your money, especially if you're staying overnight to deal with a long flight layover, this is your place!

Pros: Location wise its perfect,its near to national airport

Cons: The first thing its non a/c Second price is too high according to room Third light problem in room

Pros: 3 minute walk from the airport. Staff was friendly and helpful

Cons: Room was very small. Bathrooms were not very clean and had no lights Shower had no hot water. My key worked in multiple seperate rooms. So I didnt feel safe leaving my belongings there knowing that other guests could potentially open the doors

Pros: The bed and the proximity to the airport.

Cons: From the moment we walked in it went downhill. They said my card was declined and then the next card and then the next. I called my banks and they said no attempts had been made so they just want cash. Now I am worried that I swiped my card and they have my data. I am traveling and I cannot cancel my cards to prevent fraud. The stairs are very steep and dangerous. It smelled like sewer which made me nauseas so I could barely sleep. The floors were filthy so I could ever tale off my shoes unless I was on the bed. The room was 6x10 we couldn't even turn around each other. I would not recommend this place. For 30.00 USD a night in Mexico....you should at least have a private bathroom.

Pros: It’s not too far from the airport and the staff was really nice and friendly and I felt protected and safe

Cons: I didn’t like the area and the outside look of the building and that there was not a actual bathroom there

Cons: dirty envirnment, no air conditioning, general conditions of furnitures and bathroom very bad

Pros: Clean and practical. Just cross a bridge and you are in the airport.

Cons: The toilet was runny.

Pros: Close to airports Overnight to wait for flight only.!

Cons: R Room was not securable the windows to the hallway couldn't lock so you can virtually crawl in your window if you forgot your keys. But then so could anyone else! The neighborhood was also not very safe if you don't know how to carry yourself.