Hotels near Mexico City Toluca Intl airport

Pros: this is the best experience i had in Mexico it’s awesome hotel, nice design,nice atmosphere,nice people, I like it

Cons: just nobody didn’t knows English

Pros: In general people is very kind

Cons: The preparation of the meals take to much time

Pros: One of the most beautiful hotels in Mexico, exterior meticulously maintained.

Cons: Our Room had a couple issues. Toilet leaking and one drawer of the front furniture broken. We were moved to another room

Pros: Everything is clean and well taken care. It has a beautiful chapel and and the gardens are very pretty. Service in every area was excellent.

Pros: A wonderful place for the family

Pros: Beautiful place

Cons: Staff is friendly but certainly needs training. Serving closed beer bottles is strange. That I have to explain that is even stranger.

Pros: Very nice hotel, good facilities and room keeping. Nice big, cosy room, comfortable bed, nice central garden, good restaurant.

Cons: Breakfast started only at 8am, too late for me, that was the time to be at the costumer.

Pros: We were visiting some friends and family in Toluca and we had a good stay at the hotel. The facilities that we used during our stay worked perfectly. The breakfast was really good during our stay. The staff was also very kind and helpful.

Cons: I don't believe that the location of the the hotel was the best and our room didn't have a very nice view; I fully understand that it's of course not something that the hotel can do a lot about. The hotel could do an effort to upgrade their room service food menu.

Pros: very good

Pros: the bed, pillows and bed sheets where fantastic. the sofa in the room was very comfortable. the pillows where fantastic.

Cons: the fact that the water from the shower splashed all over the place. the room was quite cold and the AC unit wouldn't heat it up.

Pros: The staff was excellent and very helpful. The accommodations were supberb and the attention to cleanliness was excellent. Restaurant staff were very efficient and the food was very good!

Cons: The location was not very good. I didn't feel like I could comfortablely go for a walk or go out at night.

Pros: Excellent facilities, awesome staff really there to make your stay more enjoyable. Room comfort exceeded my expectations. Recommended hotel

Cons: Void

Pros: I usually stay in this hotel because is pet friendly, it’s clean and it has a good parking lot

Cons: The last time I stayed here there was an issue with the suite I reserved through Booking.com. The suites are not supposed to be pet friendly and they said they only have a specific floor where dogs are allowed, however they could fix the problem. Despite the unhelpful options they offered previous fixing it, after driving 7 hours to Toluca this kind of response is deceiving. I travelled with my mom and sister and we were expecting to stay in a large room with two beds. This suite does have one queen size bed and a sofa bed, whereas the sofa bed was in bad conditions, somehow functional and the mattress was the worst due to the uncomfortable springs and uneven structure. I reserved for 3 persons and during our visit they didn’t make sure we had proper quantities on towels and toiletries. By any means, the staff was helpful still slow, probably they are running out of enough numbers off staff. I think the rooms for 2 persons are better than the suite. If I come back I would stay in a regular room than expecting to find a suite with the promised comfort.

Pros: We only stayed here for one night to visit Nevado de Toluca. The hotel offers a great value for money. It is not the most beautiful or special hotel but the rooms are big and clean and the beds very comfy. There is nothing we missed and we found this hotel a good option for a night's stay. The hotel is on the outskirt of town but easy to reach with a car and has a big parking lot. Across the street there is a supermarket and also in walking distance a Dominos pizza - we found both very handy.

Pros: very spacious , comfortable and clean room , staff extremely helpful

Cons: nothing to dislike at this hotel

Pros: Everything OK!

Pros: I have been there twice and my experience is very positive, the staff is friendly and efficient. My small 5 pounds chihuahua enjoyed the little bed they offer to make it feel comfortable. Is pretty near to the airport, and comercial areas like supermarkets, pharmacies, convenience store, and even a shopping centre.

Cons: I wish the restaurant in the hotel would be more pet friendly even for a small size dog inside its carrier.

Pros: So clean, comfortable and the staff it is so kindly. Very recommended..!!

Pros: Coffee was good

Cons: Everything was fine

Pros: Very convenient location for passengers arriving at or departing from Toluca Airport.

Cons: I did not dislike anything about this hotel.

Pros: clean, good checking process and fast checkout, good location in front of a shopping mall

Cons: The hotel needs maintenance, the elevator from the parking lot looks old and it is bumpy, the walls need some painting, and the curtains of the room have small holes in it. In general the hotel looks old on the inside

Pros: I enjoyed my stay here. Staff are very friendly and helpful. The room is spacious and breakfast is tasty.

Pros: Cleanliness, value.

Cons: Staff

Pros: Breakfast is always good, staff great

Cons: N/A

Cons: Room service takes forever

Pros: Very clean , beautiful place, staff very friendly and professional

Cons: Everything, beautiful place

Pros: it’s 3 minutes from the airport

Cons: it was a cold night and the heater barely made it comfortable

Pros: Location is very bad can't find in night Staf is not friendly

Cons: Breakfast is very bad If you want to buy some food from them take too long

Pros: The staff super nice all the time, the hotel room clean, well eqquiped and very comfortable

Cons: The location is very distant from my area of interest

Pros: The staff was nice and helpful. And we could check in early, so that made our trip easier. They were also taking care de 24hs so we felt secure.

Cons: The internet wasn't working, we had so much trouble to get by. The surroundings where too dirty and smelled bad. The sheets weren't that clean and the bathroom looked old, dirty and not well taken care...

Pros: Customer service, breakfast, size of the room, location

Cons: Noo room service, dirty towels

Pros: Standard hotel room, comfortable bed.

Cons: The room felt dirty, saw a bug in bed and phone didn’t work. Smelled a bit too.

Pros: cleanliness, location, friendly staff and the breakfast

Pros: It's cheap

Cons: The noise isolation of the window. I could hear trucks at 3am

Pros: Portion size

Cons: Salty Cold

Pros: The cable TV failed a little bit but it was not a big issue. Free parking and free Wi-Fi were great.

Cons: I do not have negative comments.

Pros: breakfast 🍳 it’s good

Cons: the shower head need to be fix leaks water

Pros: Impeccably clean and well-kept hotel. Extremely friendly staff. Good WiFi. Guarded parking free of charge.

Cons: I wish we had more hotels of this kind everywhere.

Pros: Location was so convenient, close to the Toluca airport

Cons: The shuttle service would only go from the hotel to the airport at 12:30 once a day, no room for different schedules.

Pros: the wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot water works like crazy in the shower

Cons: the wifi sucks the breakfast is more a less the maids service is good the tv service sucks the hot water works like crazy in the shower

Pros: the reception staff is really good their room service is really good

Cons: wifi connection is really bad. the breakfast wasnt that good as before. the hot water in the shower was crazy hot-cold-hot-cold within a minute. the cable tv service was disaster. terrible connection

Pros: It is clean and comfortable

Cons: Nothing in particular

Pros: Apart from the key issues everything else is fine.

Cons: Sometimes the key does not work and guest has to go downstairs to fix it at front desk.

Pros: The equipment in the rooms is good. Good beds, pillows, accesorie, desks, etc. The location is very good if you are going somewhere neer that area. There are a lot of restaurants close by.

Cons: They messed up our reservation and gave us a downgraded room which in turn made the whole experience different that we expected. There is NO room service.

Pros: There is not many different option for breakfast but if you ask them they are trying to prepare what you request. Personnel are nice and good humour

Cons: I have given my clothes to laundary 3 times as I have stayed there for 2 months and I have lived different problems everytime like size of some of clothes has changed, some of them deformed and torn and some of them had some stains.

Pros: Reception was great

Pros: You could improve breakfast qualitu

Pros: The hotel was overall disappointing and the one positive was the service in the bar .. very good.

Cons: It is dated, tired and there is no elevator or central heating in the public areas or the rooms. The bar-restaurant area is directly opposite the main entrance and freezing cold when the doors open. People eat with their jackets on. I was told the restaurant area was colder. Overall it was uncomfortable and motel like, far below Marriott standard. Avoid.

Pros: Great location, very clean!