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|"Great aesthetics inside and nice staff"||(in 110 reviews)|
|"Nice hotel great service"||(in 52 reviews)|
|""Great location, attentive staff, nice pool area""||(in 107 reviews)|
|"Wouldn’t recommend this hotel to anybody!"||(in 49 reviews)|
|"The room smelled like urine."||(in 69 reviews)|
|"The room smelled like urine."||(in 68 reviews)|
|staff was friendly||in 282 reviews|
|location was great||in 267 reviews|
|room clean||in 253 reviews|
|clean room||in 239 reviews|
|nice hotel||in 180 reviews|
|south beach||in 151 reviews|
|nice pool||in 136 reviews|
|beach chairs||in 125 reviews|
|front desk||in 96 reviews|
|parking was too expensive||in 91 reviews|
|resort fee||in 72 reviews|
|construction next door||in 36 reviews|
|short walk to beach||in 36 reviews|
|collins avenue||in 23 reviews|
|per day||in 16 reviews|
|across the street||in 13 reviews|
|last minute||in 10 reviews|
|hidden cost||in 6 reviews|
|multiple times||in 6 reviews|
|dirty room||in 2 reviews|
Room was clean and nicely decorated.
Staff seemed a little lackluster. View left something to be desired.
very poor serice at the desk - when someone was present. They made commitments, then didnt followup - multiple times. Restaurant staff was friendly, but very slow to respond - multiple times. Luke Knutsen was excellent, when he was working things got done. I know his name becuase he stood out as the busiest and he initiated conversations to see if everything was ok.
Hotel is great and the Staff is amazing!
Parking - $42.00 per night is too much!
Front desk people and valet very polite...
...Other people working there, not so much. If you are a Hotel employee of no matter what you do, you have to make all the guest comfortable. Let them ride the elevator first for example, or let them go first through the hallway (specially if the guest has suitcases or bags), don't try to cut them off.
Dirty room, unprofessional
Poor customer service, first room they gave us was dirty. Staff seemed tat they didn't care
The staff at front desk n bartender victor
Housekeeping is horrible they don't clean your room they just straighten it up. I had to tell one of the ladies to clean the toilet just don't flush it and the majority of them don't speak English so they never understand what you're asking tgem
The Gates Hotel South Beach, a Doubletree by Hilton, is a relatively new upscale hotel that is located right in the heart of South Beach, Florida. It is just steps from the Atlantic Ocean, and those who stay at the hotel will find that it is quite convenient to all of the various locations and attractions in the area. The hotel has 235 modern guestrooms, and this includes 17 suites.
Guests will find many options available, and they can choose from standard guestrooms with one king or two queen beds. They can also choose the suites if they need space. Accessible rooms are also available. Some of the various types of amenities found in the rooms include coffeemakers, premium bedding, workstations, ergonomic chairs, large televisions, and complimentary wireless Internet.
The Gates Hotel South Beach has amenities and services for guests, as well. The hotel features a business center, along with meeting rooms. There is a concierge desk, a gift shop, lounge, safety deposit box, and a pantry market on-site. In addition, guests will be able to enjoy the pool, as well as the fitness room. Complimentary breakfast is available, too.
Staying at the hotel will put guests just a short distance from the beaches. The location of the hotel makes it quite easy to explore all South Beach has to offer. Visitors could head to Jungle Island, the Lincoln Road Mall, Bal Harbour, the Miami Convention Center, Bayside Marketplace, one of the many museums in the area, and much more.
based on 1,017 reviews
Policies vary by room type and provider.
All reservations at The Gates Hotel South Beach - a Doubletree by Hilton – even non-cancellable stays – on or before 30 June 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
The Gates Hotel South Beach - a Doubletree by Hilton is located at 2360 Collins Avenue in Mid-Beach, 1.5 km from the centre of Miami Beach. Miami City Ballet is the closest landmark to The Gates Hotel South Beach - a Doubletree by Hilton.
Check-in time is 4:00 PM and check-out time is 11:00 AM at The Gates Hotel South Beach - a Doubletree by Hilton.
Yes, The Gates Hotel South Beach - a Doubletree by Hilton offers free Wi-Fi.
No, The Gates Hotel South Beach - a Doubletree by Hilton does not offer free parking.
No, The Gates Hotel South Beach - a Doubletree by Hilton does not offer free airport shuttle service.
The Gates Hotel South Beach - a Doubletree by Hilton is 15.9 km from Miami. The Gates Hotel South Beach - a Doubletree by Hilton is 30.2 km from Fort Lauderdale.
Yes, The Gates Hotel South Beach - a Doubletree by Hilton is a pet-friendly hotel.
Yes, The Gates Hotel South Beach - a Doubletree by Hilton has a pool on-site.
The Gates Hotel South Beach - a Doubletree by Hilton has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.