Staff, cleanliness, suite was perfect size for our family; breakfasts were excellent with good variety and staff service kept it very very clean.
Pool wasn't heated, no hot tub.
The location is ideal.
The front desk staff was kind, but she was on a personal phone call on a Bluetooth device. So we couldnâ€™t tell if she was talking to us or her phone call. Very unprofessional. The beds in Room 223 were like cinder blocks and should be replaced ASAP
One the most comforta ble mattress I ever slept on.
The women that ran the breakfast. Was one if the rudest employees.there was people still in the breakfast room and she turned off the juice maxhibe,and was missed that people moved their chairs around. Our view out of Our bedroom window was a brick wall
The size of the room great for a family of 5. Two queen beds with a fold out couch. The mattress on the couch was not very comfortable, but teens slept there, and they survived. Staff was very courteous. Good enough breakfast. Free wi-fi.
The room was damp and humid. Mildew growing on the pictures. I let the front desk know, and they offered to switch us, but we were all spread out. Just wanted them to be aware of maintenance issues. The indoor pool area was hot, not enjoyable.
Food could be better
We have stayed here many times and it's always pleasant.
The only negative this time was our mattresses in our room were pretty beat down. Sagging in the middle. Time to retire them.
Clean and quiet.
Mattress needing to replaced.
It was great
The elevator did not seem to respond timely at times
The room was large and very clean. This is a very new hotel, not a remodel. Didn't deal with the staff much, but the breakfast was better than most.
Kindness of Staff. We loved the late breakfasts!
The pool needed to be set at a warmer temp for inside. Water was murky. A staff tenant left Waterhose on all night. It over flowed!
Understaffed and disorganized. We watched the woman checking in prior to us get 3 different room keys to 3 different OCCUPIED rooms. The poor lone (at 5pm!) girl at the desk had zero help, but handled it great, despite long line and STEAMED client.
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Based on 144 reviews
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