Mumbai Hotels in Chhatrapati Shivaji Terminus Area

Pros: Mr. Hemant, Manager/Receptionist made it great wit his caring and attention. I was happy.

Cons: The breakfast served was not up to the mark. The Idly was very hard and no Sambhar !

Pros: The staff are the best I liked the breakfast btw, compliments to the chef

Pros: Good hospitality caring staff. As i entered the lobby the manager took extra care to comfort us with a welcome tea.

Pros: Location was good

Cons: Extremely small rooms.. hardly even space to move around. breakfast was too little.

Pros: Staff

Cons: Room was small and breakfast was not good

Pros: Friendly and caring staffs..nothing is too much trouble whether to book for a taxi, order food or any other requests. As per other reviews, you might be disappointed with the entrance but once upstairs, things are completely different and the holidays begin. Special mention to Hemonji, Mohunsinghji & Kaushalsinghji and all those that we can't remember their name. Highly recommended and we shall be back. Thank you!

Cons: Nothing

Pros: Reception staffs are excellent in their service, the location, comfort and cleanliness are super.

Cons: Only negative point in this hotel is NO LIFT, though it is in first floor, we need a lift to carry our luggage.

Pros: The staff, cleanliness, comfort, restaurants around

Cons: The location of the hotel is not very pleasant. The entrance is a bit off the mark but the hotel is a gem. Not many options for breakfast.

Pros: Ejaz, Imanth and 1 more staff in the reception was very welcoming and helpful. The room service staffs and room boys are very helpful and always smiles. Dileep was very helpful to us too. The hotel is clean and smells so nice too. They provide yummy complimentary breakfast. They give afternoon tea, coffee or juice and biscuits in the afternoon. The free massage chairs was also very nice. The location of the hotel is also very good. My husband and I was very satisfied with Hotel Elphinstone.

Pros: Staff / manager / service - they more than make up for any initial infrastructure constraints Their pantry !! & pantry in-charge Close to Fountain / Fort / CST - Walking distance Simple, wholesome breakfast Clean / continuous hot water / great shower

Cons: The area is not exactly Piccadilly (Masjid after all) but it's safe and the hotel has kept itself sanitized and looks good once you reach the 1st floor of the building. Stairs to get to 1st floor are quite steep so not a place for the elderly / those needing mobility assistance

Pros: no breakfast included

Cons: only located in main city but facility not good.

Pros: nothing

Cons: We booked deluxe room @ 2800 with inclusive of all tax and payment done online with credit card. When we check in they ask for room rent and said the payment has not done, you can check your account. They charged Rs 3376/ for the room. The room they have shown was horrible , damaged bed, room wall paint peeling off, room and wash room stinking, old towel, lot of noise, breakfast is third class quality. I learn a big lesson I will never book room through booking.com and also never recommend. I request booking.com please refund my extra charged money and stop booking to other people in same property so that they will not get cheated and they will not get upset.

Pros: Nothing

Cons: This list will be too long...

Pros: How did you choose such property after some kind of validation check to put into your bucket? You will start degrading your own rating itself to allow you competitors move ahead.

Cons: I can't tell what I have liked other than few staffs who are help full like Mr. Hussain, Munir, Sameer etc...

Pros: Location is very good, near to market and VT stn.

Cons: Room service was not upto the mark. As I had stay for 2days, the same room I got when I enter, I used for 2days. No Service, No Bad Sheet changed, No Washroom cleaning..

Pros: Breakfast OK. Location good.

Cons: Room size, room furnishing etc

Cons: Small congested rooms, dirty bedlinens, Old and Unsecured building etc..

Pros: Nice shower and beds are ok as well staff is generally friendly.

Cons: Unpainted walls felt like a soviet bunker

Pros: Only location

Pros: LOCATION.

Cons: The small corridors leading to the rooms...room was also small to be called double and very basic. 2000 rupees is not a small amount for 1 night. anyways good luck.