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|""Gorgeous, truly authentic Japanese hotel.""||(in 66 reviews)|
|""Great location, friendly staff and very accommodating.""||(in 101 reviews)|
|"Will definitely stay again; beautiful location."||(in 91 reviews)|
|"the customer service was horrible."||(in 8 reviews)|
|"Having to pay for wifi"||(in 37 reviews)|
|"No bellboy for check-ins at late hours."||(in 2 reviews)|
|comfortable room||in 243 reviews|
|great location||in 211 reviews|
|friendly staff||in 192 reviews|
|best hotel||in 136 reviews|
|wifi in the room||in 121 reviews|
|bed was comfortable||in 57 reviews|
|toilet seat||in 46 reviews|
|new york||in 38 reviews|
|room service||in 37 reviews|
|jazz club||in 35 reviews|
|restaurant in the hotel||in 29 reviews|
|grand central||in 26 reviews|
|kitano||in 25 reviews|
|times square||in 22 reviews|
|mini bar||in 16 reviews|
|central station||in 15 reviews|
|instant coffee||in 13 reviews|
|empire state building||in 12 reviews|
|hours early||in 8 reviews|
The staff on all levels were extremely pleasant and helpful. The hotel is centrally located so we were able to walk to most of our destinations. The rooms were very clean and the amenities were very nice and upscale. Highly recommend!
I didn't stay long enough to try the restaurant in the hotel. I want to book another visit soon or at least try to visit the restaurant on a future visit, even if I can't stay at the Kitano!
Attention to detail
Service, service, service! What a welcome surprise, a hotel with carrying employees! Bravo!
Room would have been too small for 2 people but it was fine for 1
Larger room, bathroom large enough, shower worked well, friendly accommodating.staff.
Later checkout time, shouldn't charge for computer access.
We really enjoyed the Kitano Hotel. We went as a family to enjoy a weekend there but I used to be a travel agent and this is the perfect location for a business trip to New York depending on where your office is. It's at the corner of Park and E. 38th. We got it through Kayak and simply picked it for price and location. It ended up being the perfect hotel for us. It's located very close to Grand Central Station and therefore easy train access to the rest of Manhattan but it's location also lended itself to walking. There are a few nice restaurants in that area that we enjoyed walking to and, of course, a Starbucks just a little over a block away. The hotel is basic in what it offers but what it does offer is nice. We ate lunch at one of its restaurants and it was very good food and the entire staff was very friendly and accommodating. We didn't eat there for dinner but we heard pleasant music coming from one of their restaurants as we walked out one night. The rooms are small and rather basic but that's all we needed for our purposes. We don't spend time in our hotel when we are in a city like New York so it all worked out. The beds are surprisingly comfortable and the bathroom was nice. Overall I'd highly recommend this hotel to anyone going to Manhattan for family or business travel. It was all great and we'd stay there again.
Frankly we loved this hotel but the rooms were a little small. If you need room to spread out you'd need to go elsewhere. We had two adults and an adult "kid" and we found it just fine for our purposes though so this was not a problem for us at all.
Terrific location. Guest Services were very helpful.
Housekeeping was not up to par with rest of hotel features and services.
Common areas were nice! Restaurant was very nice and elegant. The staff was exceptionally friendly and truly helpful.
Shower needs improvement and even repair. Besides the shower, bathroom was very good for NYC. Bed was very soft and pillows were mediocre.
We had a great stay
We traveled to NYC to watch a friend run in the NYC Marathon. The Kitano was walking distance to Grand Central Station. The staff was pleasant and very helpful. We asked to store or bags, because we arrived several hours early. They were able to have a room available for us within 10 minutes. The room was great. We would definitely stay again and recommend it without any reservation.
Great midtown location and calmer atmosphere than
Location was excellent - great for for shopping in midtown. Staff was very helpful and customer-oriented. Room was on the small side but well laid out. Hotel restaurant has live music concerts.
service was outstanding!!
The Kitano Hotel New York is set in New York City and is close to local sightseeing spots, such as Empire State Building, New York Public Library and Bryant Park. Surrounded by local bars and restaurants, it is a short walk from Grand Central Terminal.
There are a range of amenities on offer to those staying at the hotel, including a sauna, an express check-in and check-out feature and valet parking. It also offers babysitting services, a currency exchange and a reception that is available 24 hours a day. The hotel also features a well-equipped fitness center.
The Kitano Hotel New York offers 149 rooms, all of which are fitted with tea and coffee making facilities. Honeymoon suites are also available.
The Kitano Hotel New York has its own restaurant offering Japanese dishes, and there is also a contemporary café. In the evening, guests can enjoy a drink in the lounge bar.
Located just a short walk from the hotel is Chrysler Building. Guests can also visit Times Square and Herald Square.
based on 872 reviews
Policies vary by room type and provider.
The Kitano Hotel New York is located at 66 Park Avenue in Midtown, 1.1 km from the centre of New York. Grand Central Terminal is the closest landmark to The Kitano Hotel New York.
Check-in time is 3:00 PM and check-out time is 11:00 AM at The Kitano Hotel New York.
No, The Kitano Hotel New York does not offer free Wi-Fi.
No, The Kitano Hotel New York does not offer free parking.
No, The Kitano Hotel New York does not offer free airport shuttle service.
The Kitano Hotel New York is 9.5 km from New York LaGuardia.
No, The Kitano Hotel New York does not have a pool on-site.