|Distance to city centre||0.3 km|
|Distance to airport||32.9 km|
|breakfast was good||in 49 reviews|
|clean comfy bed||in 13 reviews|
|clifton hill||in 7 reviews|
|close to clifton||in 5 reviews|
|close to falls||in 2 reviews|
|closing properly||in 5 reviews|
|falling apart||in 6 reviews|
|heated pool||in 44 reviews|
|hot tub||in 48 reviews|
|location was very good||in 56 reviews|
|mold infested||in 3 reviews|
|old building||in 14 reviews|
|painted poorly||in 4 reviews|
|parking would be included||in 21 reviews|
|reduction in rate||in 3 reviews|
|room not ready||in 13 reviews|
|room was too small||in 8 reviews|
|staff was friendly||in 42 reviews|
|wet spots||in 2 reviews|
It was a short walk to the falls.
The pool was under renovations which I was never made aware of, very dissapointing when your children get all there swim stuff on, walk across the parking lot to the main building and down a long hallway to see a room full of mattresses and furniture. Our room was not in the main building, hallways were very dirty with stained carpet, pop machine was out of order and ice machine was missing. The phone in the room didn't work, the lady at the desk said that we could sign into Netflix if we had an account which we do but, another staff member that came to give us the Roku password so we could sign into the t.v. then denied us saying it would slow down the wifi for everyone else. The channels in the guide were all wrong and there were barely any channels to watch, could only get a couple channels with extremely old shows on them.
Front desk was inconsistent in notifying guests of $15+tax parking fee, therefore we were unaware until check-out that this had automatically been added to our bill. Staff unwilling to waive this fee despite the fact that we hadn't been notified on check-in. Overpriced given that it was a Saturday in October, and we weren't able to access our room until 4pm even though check-in is at 3pm.
Room Pool Cleanliness Hidden fees
For the money this was a pretty good Hotel. It is in a great location.
Bathroom tissue holder broken. Part of hotel is a separate 2-story building, like a cheap motel. Which you would not know, until you are placed there at check in. When it gets colder, it becomes a problem if you are traveling with kids and want to use the pool. Parking is not free, but it's not uncommon for a Niagara hotel. Lesson for me to ask about these details before booking
Definitely Worth it if your on a budget
-location is perfect -complementary breakfast included and it's good! -nice staff -pool -excellent value for what you pay and get in return
-parking lot charges $15.00 daily! -room had a weird smell coming from AC unit and carpet had a big stain.
The hotel didn't have the room we reserved and ended up switching our room twice. We ended up with a room with no air conditioning the room was disgusting they only gave us a small desk top fan since the air conditioning was broken. The desk attendant was not trying to help us at all. Other people were complaining of their rooms leaking and making a reservation and the hotel did not have a room for them. I was extremely dissatisfied. Hot day in August with 2 small children with no air conditioning and lazy staff. I will never stay there again. Also WiFi was horrible we only had a couple towels in our room and the towels had stains on them. The sheets were dirty and the tub had water in it that would not drain. I was totally disgusted.
terrible place terrible staff
tub clogged w standing water, no a/c, traveling w small kids, rude front desk, no help, gross beds
Wifi was so bad we had to go to Debby's and that cost me $60.00 and breakfast was hard to get. Do not stay here. The location is good.
Don't go if you plan to get some sleep
The walls are paper thin and a group of over 20 people were having a party next door. I called down to the front desk twice and eventually the police came. When I told them that no one should have to pay for such a horrible stay...with no sleep! They told me that I could forget about not paying for the evening. Very disappointing.
Get more value for your hard-earned money at our smoke-free Quality Inn and Suites hotel in Niagara Falls, ON near Niagara Falls, Marineland Canada, Niagara Falls Skylon Tower and the Canada Butterfly Conservatory. Our hotel caters to your needs with such amenities as free wireless high-speed Internet, free daily newspapers, meeting space and an exercise room, to name a few. Your guest room includes a flat-screen TV, desk and hair dryer, along with an iron and ironing board and more. Get more value at Niagara Falls hotels like our Quality Inn and Suites. Book now.
Based on 334 reviews
Policies vary by room type and provider.
|Niagara Falls||11.1 km|
|Niagara Falls||2.6 km|
|Niagara Falls||4.8 km|