Quality Inn & Suites

6.5
Good

Based on 298 reviews
 
5234 Ferry Street, Niagara Falls, ON L2G 1R5, Canada
  +1 905 374 7771
Quality Inn & Suites - Niagara Falls, ON, Canada
Check-in
Check-out
Compare vs. KAYAK |
Expedia C$ 61
Priceline C$ 68
EasyClickTravel C$ 75
Expedia
per night
Priceline
per night
EasyClickTravel
per night

Good to know

Distance to city centre 1.1 km
Location rating 9.6
Nearest Airport Buffalo
Distance to airport 32.9 km

Rooms

Check-in
Check-out

King Rooms

C$ 134+

Photo
Bed Type
Provider
Nightly Base Price
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King bed
C$ 134 per night

Executive Rooms

C$ 231+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Queen bed
C$ 231 per night

Queen Rooms

C$ 68+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Queen bed
C$ 103 per night
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Unknown
C$ 179 per night
IMAGE
Queen bed
C$ 68 per night
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Queen bed
C$ 76 per night
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Queen bed
C$ 83 per night
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Queen bed
C$ 90 per night
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Queen bed
C$ 90 per night
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Queen bed
C$ 90 per night
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Unknown
C$ 97 per night
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Unknown
C$ 98 per night

Standard Rooms

C$ 61+

Photo
Bed Type
Provider
Nightly Base Price
IMAGE
Queen bed
C$ 113 per night
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Unknown
C$ 132 per night
IMAGE
Queen bed
C$ 61 per night
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Queen bed
C$ 75 per night
IMAGE
Queen bed
C$ 75 per night
IMAGE
Queen bed
C$ 78 per night
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Queen bed
C$ 78 per night

Reviews

Pros

Cons

Traveller rating

33
49
28
26
2

Time of year

Traveller type

Show reviews that mention

+
anex building in 10 reviews
bed was hard in 15 reviews
breakfast included in 37 reviews
casino and the falls in 3 reviews
clifton hill in 6 reviews
close to clifton in 12 reviews
falling apart in 7 reviews
good location in 47 reviews
hot tub in 42 reviews
hotel needs a major in 14 reviews
mold infested in 3 reviews
painted poorly in 4 reviews
parking is not free in 20 reviews
pool area in 37 reviews
proximity to the falls in 10 reviews
reduction in rate in 3 reviews
room was too small in 62 reviews
rooms need updating in 9 reviews
rooms were very dated in 5 reviews
rude front desk in 10 reviews
small shower in 10 reviews
smelt very musty in 10 reviews
  • Good
    Oct. 2018
    6.2

    Front desk was inconsistent in notifying guests of $15+tax parking fee, therefore we were unaware until check-out that this had automatically been added to our bill. Staff unwilling to waive this fee despite the fact that we hadn't been notified on check-in. Overpriced given that it was a Saturday in October, and we weren't able to access our room until 4pm even though check-in is at 3pm.

  • Mediocre
    Dec. 2016
    4.0

    Run down

    Continental breakfast

    Room Pool Cleanliness Hidden fees

  • Good
    Oct. 2016
    6.5

    For the money this was a pretty good Hotel. It is in a great location.

  • Good
    Sep. 2016
    7.4

    Bathroom tissue holder broken. Part of hotel is a separate 2-story building, like a cheap motel. Which you would not know, until you are placed there at check in. When it gets colder, it becomes a problem if you are traveling with kids and want to use the pool. Parking is not free, but it's not uncommon for a Niagara hotel. Lesson for me to ask about these details before booking

  • Excellent
    Jun. 2016
    9.1

    Definitely Worth it if your on a budget

    -location is perfect -complementary breakfast included and it's good! -nice staff -pool -excellent value for what you pay and get in return

    -parking lot charges $15.00 daily! -room had a weird smell coming from AC unit and carpet had a big stain.

  • Poor
    Aug. 2015
    2.0

    Horrible experience

    The hotel didn't have the room we reserved and ended up switching our room twice. We ended up with a room with no air conditioning the room was disgusting they only gave us a small desk top fan since the air conditioning was broken. The desk attendant was not trying to help us at all. Other people were complaining of their rooms leaking and making a reservation and the hotel did not have a room for them. I was extremely dissatisfied. Hot day in August with 2 small children with no air conditioning and lazy staff. I will never stay there again. Also WiFi was horrible we only had a couple towels in our room and the towels had stains on them. The sheets were dirty and the tub had water in it that would not drain. I was totally disgusted.

  • Mediocre
    Aug. 2015
    2.8

    terrible place terrible staff

    location

    tub clogged w standing water, no a/c, traveling w small kids, rude front desk, no help, gross beds

  • Poor
    Jul. 2015
    2.0

    Wifi was so bad we had to go to Debby's and that cost me $60.00 and breakfast was hard to get. Do not stay here. The location is good.

  • Okay
    Nov. 2014
    4.2

    Don't go if you plan to get some sleep

    The walls are paper thin and a group of over 20 people were having a party next door. I called down to the front desk twice and eventually the police came. When I told them that no one should have to pay for such a horrible stay...with no sleep! They told me that I could forget about not paying for the evening. Very disappointing.

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About

Overview

Quality Inn & Suites Niagara Falls City is situated in Niagara Falls City and is within a short walk of local landmarks, including Skylon Tower, Casino Niagara and Niagara Falls. It also offers an indoor pool, a Jacuzzi and a sauna.

This 3-star hotel provides an express check-in and check-out feature, a kids pool and a BBQ/picnic area. There are a wide range of adventurous activities, including horse riding and fishing, meaning the whole family will have an enjoyable stay.

Equipped to ensure a comfortable stay, rooms at Quality Inn & Suites Niagara Falls City offer a refrigerator, a spa bath and wireless internet access. All provide tea and coffee making facilities, a private bathroom and a telephone.

On-site dining options include a restaurant, which is an ideal spot to enjoy a meal. A continental breakfast is served daily in the dining room. A wide variety of dining options can also be found in the area.

Quality Inn & Suites Niagara Falls City is surrounded by the area's popular sightseeing attractions, including Niagara River, Fallsview Casino Resort and Fallsview Indoor Waterpark, which are a short walk away. The helpful staff at the tour desk are available to organise tours and activities in Niagara Falls City.

HotelsCombined

More

Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

6.5 Good

Based on 298 reviews

9.6

Location

8.2

Value

1.3

Amenities

0.0

Vibe

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Internet
Wi-Fi
Hot Tub
Indoor pool
Air-Conditioned
24 Hour Front Desk
Sauna
Fitness centre
ATM on-site
Business centre
Laundry facilities
Meeting/Banquet facilities
Child pool
No smoking
Express check out
Hairdryer
Pets not allowed
Parking (surcharge)
Steam room
Elevator
Currency exchange on-site
Laundry service
Bicycle rental
Casino
Restaurant
Cable or satellite TV
Storage available

Location

Most Popular Landmarks

  • Niagara Falls Tower 349 m
  • Niagara SkyWheel 0.5 km
  • Queen Victoria Park 0.5 km
  • Ripley's Believe it or Not 0.5 km
  • Skylon Tower 0.5 km
  • Louis Tussaud's Waxworks 0.5 km

Getting Around

Niagara Falls 11.1 km
Buffalo 32.9 km
Niagara Falls 2.6 km
Niagara Falls 4.8 km

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