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Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa
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![Empress Inn And Suites By The Falls - Niagara Falls - Bedroom]( "Provided by Official Hotel Information")
![Empress Inn And Suites By The Falls - Niagara Falls - Restaurant]( "Provided by Official Hotel Information")
![Empress Inn And Suites By The Falls - Niagara Falls - Patio]( "Provided by Official Hotel Information")
![Empress Inn And Suites By The Falls - Niagara Falls - Bathroom]( "Provided by Official Hotel Information")
![Empress Inn And Suites By The Falls - Niagara Falls - Room amenity]( "Provided by Official Hotel Information")
![Empress Inn And Suites By The Falls - Niagara Falls - Bedroom]( "Provided by Official Hotel Information")
![Empress Inn And Suites By The Falls - Niagara Falls - Bathroom]( "Provided by Official Hotel Information")
![Empress Inn And Suites By The Falls - Niagara Falls - Room amenity]( "Provided by Official Hotel Information")
![Empress Inn And Suites By The Falls - Niagara Falls - Bedroom]( "Provided by Official Hotel Information")
![Empress Inn And Suites By The Falls - Niagara Falls - Bedroom]( "Provided by Official Hotel Information")
Empress Inn And Suites By The Falls
5951 Clark Avenue, Niagara Falls, ON L2G 3W3, Canada
+1 905 356 3700
Cheapest
rate per night
6.2
Good
based on 1,349 reviews
Compare vs. KAYAK
| Provider | Nightly total |
|---|---|
| Agoda.com | C$ 52 |
| Expedia | C$ 64 |
| Expedia | C$ 67 |
Good to know
Value for money | 6.3 |
|---|---|
Distance to city centre | 0.3 km |
Location rating | 7.9 |
Nearest Airport | Toronto Pearson Intl |
Distance to airport | 78.9 km |
Rooms available at Empress Inn And Suites By The Falls
King Rooms
C$ 103+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 103
Standard Rooms
C$ 64+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 64
Unknown
C$ 67
Unknown
C$ 70
Unknown
C$ 77
Unknown
C$ 84
Queen Rooms
C$ 52+
Bed type
Provider
Total stay + taxes & fees
Unknown
C$ 52
Unknown
C$ 74
Reviews of Empress Inn And Suites By The Falls
Pros
| ""Clean rooms, great location and friendly staff!"" | (in 56 reviews) |
|---|---|
| "Great value for the price!" | (in 28 reviews) |
| "Great value for your money!" | (in 24 reviews) |
Cons
| "The carpet was very dirty" | (in 3 reviews) |
|---|---|
| "The shower curtain was moldy." | (in 10 reviews) |
| "Tv remote was not working." | (in 34 reviews) |
Traveller rating
4
4
4
3
6
Time of year
Traveller type
Show reviews that mention
+
| room was clean | in 341 reviews |
|---|---|
| location was good | in 312 reviews |
| free parking | in 146 reviews |
| friendly staff | in 136 reviews |
| bed was comfortable | in 115 reviews |
| fridge and microwave | in 87 reviews |
| nothing good | in 83 reviews |
| good value for money | in 80 reviews |
| tv channels | in 79 reviews |
| good price | in 67 reviews |
| walking distance | in 59 reviews |
| bed bugs | in 39 reviews |
| clifton hill | in 29 reviews |
| toilet paper | in 21 reviews |
| security deposit | in 10 reviews |
| falls and casino | in 9 reviews |
| bathroom was dirty | in 8 reviews |
| room was dirty | in 8 reviews |
| tv remote was not working | in 8 reviews |
| parking very tight | in 3 reviews |
-
PoorJul. 20162.0
The manager and staff were very disrespectful and rude. We had confirmed a check in time of 8am days before our trip yet they denied us a room and argued with us for two hours until I called bookings.com. The room itself was cleaned quickly but not well. I would not have written a bad review if they had spoken to me with respect.
-
MediocreJun. 20152.5
Bed bugs!!! and management will not take ownership
There was abosolutely nothing to like about this place except its location. Upon check in, the room assigned to us had yellow stains on the pillow and excessive hair when comforters were lifted. I was staying with 2 kids so I had to make sure the took was super clean. Anyways, after discovering the stains and hair, I went back to the front desk and asked to have our rook changed; he immediately grabbed a couple keys and took me to a show completely opposite to us. The room as he opened had this strange odor; so I went ahead and checked the pillows and BAMM...bed bugs here bed bugs there. Bed bugs every where! The staff felt very embarrassed. Took a photo to show his boss in the morning (I did too for evidence evidence ) .
Hmmm...bed bugs under pillows and comforters, yellow stained pillows, hair every where, cockroches under "clean" towels. The staff is extremely rude and will not take ownership of anything that may be wrong with the room.
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About Empress Inn And Suites By The Falls
Overview
Located in Niagara Falls City, Empress Inn and Suites by Elevate Rooms provides complimentary wireless internet and a gym. It is close to Niagara Falls.
A variety of premium services are available for guests of Empress Inn and Suites by Elevate Rooms, such as babysitting/child services, a concierge and a currency exchange. Staff are available 24/7 and can assist with booking tours and tickets.
The hotel has 80 rooms, all of which are equipped with a variety of amenities to ensure a comfortable stay.
The location of the hotel permits easy access to many tourist attractions. Fallsview Casino Resort and Niagara River are a short walk away.
Features
6.2 Good
based on 1,349 reviews
5.9
Cleanliness
6.0
Comfort
3.3
Facilities
7.9
Location
Check in |
3:00 PM |
Check out |
11:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities at Empress Inn And Suites By The Falls
Allergy-free room
CCTV outside property
ATM on-site
No smoking
Free Wi-Fi
Babysitting or child care
Ticket service
Soundproof rooms
Restaurant
Bar/Lounge
Wi-Fi available in all areas
Internet
Daily housekeeping
Parking
Disabled Access
Fax/photocopying
Fitness centre
Family rooms
Concierge service
Currency exchange on-site
Grill
Fire extinguisher
Laundry facilities
Ironing service
Laundry service
Air-conditioned
Multi-lingual staff
Safe
Airport shuttle (surcharge)
Room service
Smoke alarms
Heating
Casino
Staff follow all safety protocols as directed by local authorities
Vending machine (drinks)
24hr front desk
Designated smoking area
Storage available
Private parking
CCTV in common areas
FAQs when booking at Empress Inn And Suites By The Falls
Where is Empress Inn And Suites By The Falls located?
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Does Empress Inn And Suites By The Falls offer free Wi-Fi?
Does Empress Inn And Suites By The Falls offer free parking?
Does Empress Inn And Suites By The Falls offer free airport shuttle service?
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Does Empress Inn And Suites By The Falls have a pool?
Photos of Empress Inn And Suites By The Falls
All Photos
01 of 13
Reviews about Empress Inn And Suites By The Falls
“"Location, spacious rooms with microvave and fridge."”
“It was super close to Clifton Hill.”
“Great value for the price!”
“"Location, free parking, pleasant staff"”
“"Clean rooms, great location and friendly staff!"”
“Very close to the Fallsview Casino”
“Nice comfy king bed.”
“Great location to all attractions.”
“Great value for your money!”
“The room was clean and quiet.”
“It was clean close to everything”
Location
Most Popular Landmarks
- Niagara Falls Tower277 m
- Skylon Tower0.4 km
- Queen Victoria Park0.4 km
- Niagara SkyWheel0.6 km
- Ripley's Believe it or Not0.6 km
- Louis Tussaud's Waxworks0.7 km
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