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Empress Inn And Suites By The Falls
2 stars

Empress Inn And Suites By The Falls

5951 Clark Avenue, Niagara Falls, ON L2G 3W3, Canada
Niagara Falls, Canada
See location+1 905 356 3700
From
C$ 62
Cheapest

rate per night

6.2
Okay
based on 1888 reviews
1,888 reviews

Photos of Empress Inn And Suites By The Falls

Overview

Located in Niagara Falls City, Empress Inn and Suites by Elevate Rooms provides complimentary wireless internet and a gym. It is also set within a five-minute walk of Niagara Falls.

This 3-star hotel provides an airport shuttle, babysitting/child services and a 24-hour reception. In addition, the multilingual staff are on hand to provide assistance.

Empress Inn and Suites by Elevate Rooms has 80 cosy rooms that are fitted with all the necessities to ensure an enjoyable stay.

The location of the hotel permits easy access to many tourist attractions. Fallsview Casino Resort and Niagara River are a short walk away.

6.2
Okay rating
Based on 1,888 verified guest reviews

Latest deals for Empress Inn And Suites By The Falls

Tue 8/7
Wed 9/7
King room
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Queen room
2 queen beds
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Standard Room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Empress Inn And Suites By The Falls

  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Airport shuttle
  • Internet
  • Parking
  • Laundry service
  • Laundry facilities

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Air-conditioned
  • Smoke alarms
  • Heating

Accessibility and suitability

  • Allergy-free room
  • No smoking
  • Disabled Access
  • Hypoallergenic
  • Designated smoking area

Services and conveniences

  • ATM on-site
  • Currency exchange on-site
  • Room service
  • 24hr front desk

Parking and transportation

  • Parking
  • Airport shuttle
  • Private parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service

Dining

  • Restaurant
  • Bar/Lounge
  • Vending machine (drinks)

General

  • Soundproof rooms
  • Family rooms
  • Storage available

Outdoor

  • Balcony
  • Grill

Workspace

  • Fax/photocopying
  • Desk

Things to do

  • Eco tourism
  • Casino

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Babysitting or child care

Reviews of Empress Inn And Suites By The Falls

6.2
Okay
1888 verified ratings
Wonderful
230
Very good
221
Good
366
Okay
213
Fair
301
Mediocre
152
Poor
405

Summary of reviews

Guests say
Guests appreciated the hotel's location, being close to attractions like Clifton Hill and Niagara Falls. However, many expressed dissatisfaction with the service, citing rude staff and poor customer service experiences. Cleanliness was also a significant concern, with reports of dirty sheets, unclean rooms, and inadequate maintenance.
AI-generated from customer reviews
Location9 out of 10
Cleanliness1.5 out of 10
Service1 out of 10
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All reviews

2.0
Poor
Moneka S, Jul 2016
Cons (-) The manager and staff were very disrespectful and rude. We had confirmed a check in time of 8am days before our trip yet they denied us a room and argued with us for two hours until I called bookings.com. The room itself was cleaned quickly but not well. I would not have written a bad review if they had spoken to me with respect.

Location

5951 Clark Avenue, Niagara Falls, ON L2G 3W3

What's nearby

  • Skylon Tower0.4 km
  • Queen Victoria Park0.4 km
  • Criminals Hall of Fame0.6 km
  • Niagara SkyWheel0.6 km
  • Clifton Hill0.7 km
  • Niagara Fallsview Casino Resort0.7 km
  • Niagara Falls0.8 km
  • Fallsview Indoor Waterpark0.9 km
  • Casino Niagara0.9 km
  • Journey Behind The Falls1.1 km
  • Rainbow Bridge1.1 km
  • Horseshoe Falls1.1 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Empress Inn And Suites By The Falls

Low season

High season

Average price (weeknight)

Average price (weekend night)

March
December
C$ 88
C$ 160
Cheapest month to stay with an average 49% drop in price.
Most expensive month to stay with an average 68% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Empress Inn And Suites By The Falls

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Empress Inn And Suites By The Falls

  • If you’re after a cheap room at Empress Inn And Suites By The Falls, then you should consider staying during the low season. The cheapest deals can generally be found in March and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Empress Inn And Suites By The Falls, plan to stay on a Sunday or Monday. The most expensive day is usually Friday.
  • The cheapest price a room at Empress Inn And Suites By The Falls was booked for on KAYAK in the last 2 weeks was C$ 82, while the most expensive was C$ 85.
  • How long should you stay at Empress Inn And Suites By The Falls? KAYAK users usually book their rooms here for 1 day.
See more tips

FAQs when booking at Empress Inn And Suites By The Falls

  • Where is Empress Inn And Suites By The Falls located?

    Empress Inn And Suites By The Falls is located at 5951 Clark Avenue in Fallsview, 0.3 km from the centre of Niagara Falls. Skylon Tower is the closest landmark to Empress Inn And Suites By The Falls.

  • When is check-in time and check-out time at Empress Inn And Suites By The Falls?

    Check-in time is 3:00 PM and check-out time is 11:00 AM at Empress Inn And Suites By The Falls.

  • Does Empress Inn And Suites By The Falls offer free Wi-Fi?

    Yes, Empress Inn And Suites By The Falls offers free Wi-Fi.

  • How far is Empress Inn And Suites By The Falls from the airport?

    Empress Inn And Suites By The Falls is 10.9 km from Niagara Falls. Empress Inn And Suites By The Falls is 32.9 km from Buffalo.

  • How does KAYAK find such great Empress Inn And Suites By The Falls hotel deals?

    KAYAK scours the web for all room deals available at Empress Inn And Suites By The Falls in Niagara Falls and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Empress Inn And Suites By The Falls and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Empress Inn And Suites By The Falls.

See more FAQs

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Good to know

Value for money

Distance to downtown

6.7
0.3 km