Empress Inn And Suites By The Falls

5951 Clark Avenue, Niagara Falls, ON L2G 3W3, Canada
+1 905 356 3700

Cheapest
rate per night

6.2

Good
based on 1,182 reviews
Empress Inn And Suites By The Falls - Niagara Falls, ON, Canada
Check-in
-
Check-out
Compare vs. KAYAK |

Provider Nightly total
Booking.com C$ 60
Priceline C$ 67
Expedia C$ 68
Booking.com
Priceline
Expedia

Good to know

Value for money

6.2

Distance to city centre

0.3 km

Location rating

7.9

Nearest Airport

Toronto Pearson Intl

Distance to airport

78.9 km

Rooms

Check-in
Check-out

Queen Rooms

C$ 60+

Bed type
Provider
Nightly base price
Unknown
C$ 60 per night
Unknown
C$ 67 per night
Queen bed
C$ 80 per night

King Rooms

C$ 81+

Bed type
Provider
Nightly base price
Unknown
C$ 81 per night
Unknown
C$ 164 per night

Standard Rooms

C$ 68+

Bed type
Provider
Nightly base price
Queen bed
C$ 68 per night
Queen bed
C$ 68 per night
Queen bed
C$ 68 per night
Queen bed
C$ 72 per night
Queen bed
C$ 75 per night
King bed
C$ 110 per night
Unknown
C$ 151 per night
King bed
C$ 160 per night

Reviews

Pros

Cons

Traveller rating

127
237
170
135
10

Time of year

Traveller type

Show reviews that mention

+
  • Poor
    Jul. 2016
    2.0

    The manager and staff were very disrespectful and rude. We had confirmed a check in time of 8am days before our trip yet they denied us a room and argued with us for two hours until I called bookings.com. The room itself was cleaned quickly but not well. I would not have written a bad review if they had spoken to me with respect.

  • Mediocre
    Jun. 2015
    2.5

    Bed bugs!!! and management will not take ownership

    There was abosolutely nothing to like about this place except its location. Upon check in, the room assigned to us had yellow stains on the pillow and excessive hair when comforters were lifted. I was staying with 2 kids so I had to make sure the took was super clean. Anyways, after discovering the stains and hair, I went back to the front desk and asked to have our rook changed; he immediately grabbed a couple keys and took me to a show completely opposite to us. The room as he opened had this strange odor; so I went ahead and checked the pillows and BAMM...bed bugs here bed bugs there. Bed bugs every where! The staff felt very embarrassed. Took a photo to show his boss in the morning (I did too for evidence evidence ) .

    Hmmm...bed bugs under pillows and comforters, yellow stained pillows, hair every where, cockroches under "clean" towels. The staff is extremely rude and will not take ownership of anything that may be wrong with the room.

  • Okay
    Oct. 2010
    5.0

    Good price.

    No tea/coffee facilities. Water took 10+ minutes to get hot

  • Okay
    Oct. 2010
    5.0

    cheap,bonus microwave and small fridge

    walking up to the 3rd floor with all our luggage was a pain, the walls were concrete were the bedframes attached to and look out of place compared to the other walls

  • Good
    Oct. 2010
    7.3

    I love the beds and the down duvets. So comfortable. Also like the microwave and fridge which is great for having drinks and snacks. The room is clean and doesn't smell musty like some motel rooms at Niagara falls.

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About

Overview

A stay at Empress Inn and Suites by Elevate Rooms places you in the heart of Niagara Falls, within a 10-minute walk of Clifton Hill and Fallsview Casino. Featured amenities include limo/town car service, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available on request), and self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

6.2 Good

based on 1,182 reviews

5.8

Cleanliness

5.9

Comfort

6.4

Staff

6.2

Value for money

Check in

3:00 PM

Check out

11:00 AM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Disabled Access
ATM on-site
Laundry facilities
Room service
Smoke alarms
Casino
No smoking
Air-conditioned
24hr front desk
Designated smoking area
Storage available
Grill
Accessible parking
Allergy-free room
Bottle of water
Family rooms
Fire extinguisher
Heating
Outdoor furniture
Private parking
Secured parking
Soundproof rooms
Vending machine (drinks)
Wi-Fi available in all areas
Daily housekeeping
Fax/photocopying
Ironing service
CCTV in common areas
CCTV outside property
Staff follow all safety protocols as directed by local authorities
Babysitting or child care
Concierge service
Laundry service
Restaurant
Bar/Lounge
Safe
Free Internet
Pets not allowed
Parking (surcharge)
Washer/dryer available in-room
Currency exchange on-site
Airport shuttle

FAQs when booking at Empress Inn And Suites By The Falls

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Photos

All Photos (13)
Bedroom (4)
Restaurant (1)
Patio (1)
Bathroom (2)

Location

Most Popular Landmarks

  • Niagara Falls Tower 277 m
  • Skylon Tower 0.4 km
  • Queen Victoria Park 0.4 km
  • Niagara SkyWheel 0.6 km
  • Ripley's Believe it or Not 0.6 km
  • Louis Tussaud's Waxworks 0.7 km

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