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The room was great, but service was terrible. When we checked in, almost 9 pm, we asked at the front desk where we could have dinner outside of the hotel, and they told us to google it. We spent there two nights, and they didn’t clean our room, so we had to sleep on an untidy bed the second night. Oh, and I would like to add that most of the staff at the front desk wasn’t even wearing a uniform. They were wearing sweatpants and hoodies. The barman was the best one there, and he made amazing margaritas. Kudos for the big guy!
I found one of the front desk workers to be very unfriendly. She was a blonde with slightly curly hair that was pulled back. She was very dismissive with my questions. The day of check out, our bus back to New York was delayed. I called to ask for a 1/2 hour -1 hour extension in the room and she promptly and proudly said “ NOPE we don’t allow that. You have to check out or you will be charged.” Even though there were only a few rooms being used on that floor during our stay. We felt very uncomfortable with our interaction with a small brunette at the shop near the front desk. She made a point to only tell me and my mom about the mask mandate that would be in effect the following day. There were plenty of guests in the shop not wearing a mask, that she did not feel the need to say this to. She proceeded to tell me AGAIN as I was purchasing my items. The majority of the staff at the casino and restaurants were lovely. But there were definitely staff members that did not care to hide their bias.
My stay was very good. The Cave if winds is an excellent place to go to see the Niagara Falls.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
If you will be staying at the Seneca Niagara Resort & Casino with your significant other or a friend, consider booking the Two of a King package, which comes with 30min in a relaxing whirlpool tub, a 50min Swedish massage, and a facial that is specifically customized to your skin. For guests that would like to be extra pampered, select the Queen For a Day package, as it also includes a Swedish massage and customized facial, as well as a body treatment and eye and lip treatment.
For those that enjoy golfing, make sure to book the Hole-In-One Golf Package, as it includes one free round of golf, unlimited balls, and a complimentary breakfast at the Three Sisters Café. To do some gambling during your stay at the Seneca Niagara Resort & Casino, opt for the Stay and Play Package, which will provide you with $30 worth of credit for the slot machines and $20 worth of credit that can be used anywhere at the resort. If you are hoping to have a particularly luxurious trip, there is the Live it Up Package, and it includes a $100 worth of resort credit.
Whether you need to purchase a souvenir or would just like to treat yourself to a new outfit, the Seneca Niagara Resort & Casino has several stores for you to go to, like 8 Clans, a small boutique that sells handcrafted items from local Native American tribes. If you would like to purchase a perfume or skin product, head to the Garden Nook, a popular shop that also has home decor.
If you book a wedding package through the Seneca Niagara Resort & Casino, there are many amenities that you can take advantage of, such as catering for the reception, floral arrangements, an open bar, live music, and a dedicated wedding planner to help you organize all of the details. Additionally, there are several venues for you to choose from, with one popular example being a ballroom.
For guests whose priority is to arrive at the Seneca Niagara Resort & Casino as quickly as possible, you will find that driving is best, as it will only take you between 35 to 40min depending on weather conditions. When you book an Uber service, the one-way fare will cost you approximately $35, while a larger UberXL will cost you closer to $56. Public transportation is also an option that is both affordable and efficient, and if you take the local bus, such as lines 24 and 40, the trip will only last around 1h 30min.(Prices checked 17/07/19).
Seneca Niagara Resort & Casino is located at 310 4Th Street, 1 km from the centre of Niagara Falls. Seneca Niagara Casino is the closest landmark to Seneca Niagara Resort & Casino.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Seneca Niagara Resort & Casino.
Yes, Seneca Niagara Resort & Casino offers free Wi-Fi.
Yes, Seneca Niagara Resort & Casino offers free parking.
Seneca Niagara Resort & Casino is 9.3 km from Niagara Falls. Seneca Niagara Resort & Casino is 31.6 km from Buffalo.
Yes, Seneca Niagara Resort & Casino has a pool on-site.
KAYAK scours the web for all room deals available at Seneca Niagara Resort & Casino in Niagara Falls and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Seneca Niagara Resort & Casino and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Seneca Niagara Resort & Casino.
Value for money | 8.4 |
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Distance to downtown | 1.0 km |
Nearest Airport | Niagara Falls |
Distance to airport | 9.4 km |