Very convinient to everything in Niagara Falls area
Room didn’t get very cold despite how much we turned up the ac.
Loved the location , very convenient, the buffet restaurant was really good with falls view but over priced
Falls view restaurant over priced and parking was too far and expensive
Waterpark Italian Restaurant
Few TV channel's Room's are meh Fallsview not worth it as only view-able from a small part of the room.
Need more reception staff working . You shouldn’t have to wait in a long line to check in.
Views, fireplace, couch in room, jacuzzi tub in bathroom
Slow elevator service, there was a gap between the window and wall that we could hear the other room clear as day, and see right into the room.
Best location in niagra falls
Loved the location . Kids loved the hotel sand all it had to offer.
Rooms smelled a little. Other than that it was a great stay.
Beautiful hotel with clearly the premier location on the Canadian side of the Falls. Short walk across the street to the riverfront and it's situated right on the street where all the nightlife is. Large crowds of well-behaved people on the streets made it seem very safe to walk the town at night. Restaurant on top highly recommended. Reasonable prices and eye-popping view of the Falls.
I'm still trying to come up with something.
Sheraton on the Falls Hotel location is perfect for people who want to be in center of attraction. Short walk to most attractions.
The hotel was at Falls.
The check in front desk guy was pathetic. He just said anything he liked. It didn't feel like I was checking in in Sheraton. He charged me saying for taxes when everything was prepaid. I told him how's this possible. Then he changed it to that it's block against incidental charges. Very poor check in.
Staff were friendly and our room had a great view
Staff are top notch.
Quick late night check-in (with I believe his name was Colin). I hope I got it right. He made my anniversary getaway great with good advice, directions and delightful conversation. Also want to thank Tom for his help at valet. Running late for lunch, he kept my car up front and ready so that I could grab a few things from the room and rush back out.
Breakfast was a bit pricey and didn't have any meat options for those who do not eat pork.
Good place to stay
It had everything you need and want for a conference stay and for the family.
Cost. Why is WiFi an extra charge? Why are we charged a tourism tax when we are there for a conference? Otherwise great location, services and amenities.
Marvel at breathtaking views of Horseshoe Falls and the American Falls. Located on Falls Avenue Resort, North America's largest hotel and entertainment complex, our destination hotel is in the heart of the city's top tourism district, surrounded by iconic attractions. Soak up vistas from our rooftop pool, or workout at Sheraton Fitness before relaxing at Christienne Fallsview Spa. For group fun, head to Casino Niagara and Fallsview Indoor Waterpark. Or savor sights and flavors at Fallsview Grand Buffet and Windows restaurants. Gather in one of our 670 guest rooms and suites, where floor-to-ceiling windows overlook either the falls or the city—most rooms feature a balcony. High Speed Internet Access and an 37-inch LED TV unite with our Sheraton Signature Sleep Experience for a comfortable stay.
Based on 10,571 reviews
Value for money
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.