Very convinient to everything in Niagara Falls area
Room didn’t get very cold despite how much we turned up the ac.
Loved the location , very convenient, the buffet restaurant was really good with falls view but over priced
Falls view restaurant over priced and parking was too far and expensive
Waterpark Italian Restaurant
Few TV channel's Room's are meh Fallsview not worth it as only view-able from a small part of the room.
Need more reception staff working . You shouldn’t have to wait in a long line to check in.
Views, fireplace, couch in room, jacuzzi tub in bathroom
Slow elevator service, there was a gap between the window and wall that we could hear the other room clear as day, and see right into the room.
Best location in niagra falls
Loved the location . Kids loved the hotel sand all it had to offer.
Rooms smelled a little. Other than that it was a great stay.
Beautiful hotel with clearly the premier location on the Canadian side of the Falls. Short walk across the street to the riverfront and it's situated right on the street where all the nightlife is. Large crowds of well-behaved people on the streets made it seem very safe to walk the town at night. Restaurant on top highly recommended. Reasonable prices and eye-popping view of the Falls.
I'm still trying to come up with something.
Sheraton on the Falls Hotel location is perfect for people who want to be in center of attraction. Short walk to most attractions.
The hotel was at Falls.
The check in front desk guy was pathetic. He just said anything he liked. It didn't feel like I was checking in in Sheraton. He charged me saying for taxes when everything was prepaid. I told him how's this possible. Then he changed it to that it's block against incidental charges. Very poor check in.
Staff were friendly and our room had a great view
Staff are top notch.
Quick late night check-in (with I believe his name was Colin). I hope I got it right. He made my anniversary getaway great with good advice, directions and delightful conversation. Also want to thank Tom for his help at valet. Running late for lunch, he kept my car up front and ready so that I could grab a few things from the room and rush back out.
Breakfast was a bit pricey and didn't have any meat options for those who do not eat pork.
Good place to stay
It had everything you need and want for a conference stay and for the family.
Cost. Why is WiFi an extra charge? Why are we charged a tourism tax when we are there for a conference? Otherwise great location, services and amenities.
Visit one of the eight wonders of the world in style when staying at the Sheraton on the Falls Hotel, a welcoming spot for singles, couples, business travelers, and families alike. Perched atop Falls Avenue in the popular Clifton Hill district on the Canadian side of the Niagara Falls, Sheraton on the Falls Hotel is near many area attractions. It is driving distance from both Pearson International Airport in Toronto, Ontario and Buffalo Niagara International Airport in Buffalo, New York. The hotel is steps away from Casino Niagara, and the restaurants, amusements, and shops of Clifton Hill, with many wineries and golf courses in the surrounding area. Accommodations at Sheraton on the Falls Hotel can meet the needs of all travelers. Guests may choose Fallsview Rooms with expansive views of the American and/or Horseshoe Falls, Sheraton Club Rooms with a Juliette balcony and special access to the club lounge, or Corner Suites with panoramic Falls views, a full balcony, a fireplace, and upscale amenities. Sheraton on the Falls Hotel has several on-site amenities to delight guests. Children will love the connected Fallsview Indoor Waterpark and attached Hershey Chocolate World store. Adults will relish the world-class Christienne Fallsview Spa and Sheraton Fitness Center. Swimmers of all ages will enjoy the heated rooftop pool boasting stunning views of the Falls and more. There are several dining choices for guests of Sheraton on the Falls Hotel. Massimo’s Italian Fallsview Restaurant offers the area’s finest Italian cuisine and wines. The Fallsview Buffet serves world-class fare in a relaxed setting. Freshii, located in the lobby, crafts healthy fast-casual meals sure to satisfy any hunger. Whether you are in Niagara Falls for a family vacation, romantic trip for two, a casino adventure, or business, Sheraton on the Falls Hotel will offer guests the most scenic and memorable retreats.
Based on 11,259 reviews
Value for money
Policies vary by room type and provider.