Pros (+) Good price
Cons (-) N
3 stars
Hotel Saddleback
Photos of Hotel Saddleback
Overview
Stay in comfort and convenience at the GuestHouse Inn & Suites Norwalk. This Los Angeles-area hotel is conveniently located just off of the 1-5 freeway, just a short drive from downtown L.A. and the surrounding areas. GuestHouse Inn & Suites Norwalk provides visitors with a tropical oasis to escape from the daily grind, with a beautiful sparkling pool area, an onsite fitness center, manicured gardens and more, with a friendly staff on hand to ensure every guest is comfortable and catered to.
If the hotel looks familiar, it was prominently featured in one of the most iconic films of the 1980s, the hilarious Chevy Chase film "National Lampoon's Vacation". The pool area and bar once famously hosted Chase and supermodel Christie Brinkley in several of the film's most memorable scenes. The pool area has been expanded since to include a garden area, complete with a three-tier water fountain and picnic tables for outdoor relaxation.
The GuestHouse Inn & Suites Norwalk features multiple guest rooms and suites to accommodate everyone from solo travelers to families in comfort. The hotel allows for extended-stays, an unusual feature for the area that makes it especially ideal for business travelers.
Rooms at the GuestHouse Inn & Suites Norwalk are spacious, clean and comfortable, featuring private bathrooms, cable TV, writing desks, roomy armchairs, coffee makers, hair dryers and other necessities. Bathrooms are well-stocked with toiletries, towels and ice buckets. All rooms are air conditioned for optimal comfort, with blackout curtains for the ultimate privacy; balconies overlook the pool area. Daily housekeeping keeps rooms inviting.
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Amenities at Hotel Saddleback
- Free Wi-Fi
- Coffee machine
- Meeting/Banquet facilities
- Parking
- Laundry service
- Laundry facilities
- Hairdryer
- ATM on-site
- 24hr front desk
- Safe
Accessibility and suitability
- Disabled Access
- Elevator
- Designated smoking area
Laundry
- Iron and ironing board
- Laundry facilities
- Laundry service
Services and conveniences
- ATM on-site
- Meeting/Banquet facilities
- 24hr front desk
Pool and spa
- Pool
- Hot tub
Kitchen
- Coffee machine
- Kitchenette
Basics
- Free Wi-Fi
- Air-conditioned
Parking and transportation
- Parking
Bathroom
- Hairdryer
Things to do
- Gift shop
Health and safety
- Safe
Reviews of Hotel Saddleback
6.8
Okay
112 verified ratings
Wonderful
46
Very good
11
Good
6
Okay
7
Fair
13
Mediocre
6
Poor
23
Summary of reviews
Guests say
Guests appreciated the great value for the price and the spacious rooms, with many highlighting the excellent service. However, there were significant concerns regarding cleanliness, with reports of outdated facilities, unpleasant odors, and noise disturbances. The atmosphere was often described as uninviting due to the presence of shady individuals outside and issues like roaches in some rooms.AI-generated from customer reviews
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Score by provider
7.9 out of 10
5 reviews
6.5 out of 10
7 reviews
All reviews
Cons (-) Roaches were crawling on the wall. The people next door were very loud. When I called the front desk they wouldnt do anything about quieting them down.
Cons (-) Asked if I could check in half hour early, receptionist rudely said "No"...could have nicely explained why (i.e. room not ready, strict hotel policy, etc) Request that toilet be checked, ran all night and day. No one ever came by to fix.
Pros (+) I like that it was clean enough and it was big.
Cons (-) They didn't have soap, shampoo, and/or big towels just face towels.
Pros (+) I booked this hotel at last minuet and it was a great value. Even better, when I checked in, they upgraded me because the room I booked was all booked by other customers. The suite is very spacious. Bedroom, bathroom, small kitchen and a living room. It was basically 2 rooms combined into one.
Cons (-) The bed was uncomfortable. Woke up with a back ache. The sofa was also uncomfortable. And lastly, the walls are really thin.
Pros (+) None
Cons (-) Foul smell in lobby It was terrible
Pros (+) It was quiet and nice. Staff was very friendly. I really enjoyed it.
Location
12500 Firestone Boulevard, Norwalk, CA 90650
What's nearby
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Hotel Saddleback
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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See most recommended stays in NorwalkGood to know
Value for money | 7.7 |
|---|---|
Distance to downtown | 1.5 km |
Nearest Airport | Long Beach Municipal |
Distance to airport | 12.5 km |
Everything you need to know for your stay in Norwalk
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