The DoubleTree by Hilton Orlando Airport hotel is situated in the Airport North neighborhood, offering free shuttle service to Orlando International Airport. The Florida Mall is just a short drive from the hotel, which is surrounded by local dining and shopping. Guests are also less than 10 miles from the major theme parks, including Universal Studios Orlando, SeaWorld, and the Disney family of parks. There is a complimentary area shuttle and valet parking is available for a fee.
This airport hotel offers 347 guest rooms and suites with accessible rooms available. Complimentary hotel-wide WiFi is provided and there is an outdoor pool with a lounge area for guest enjoyment. The hotel also offers a restaurant and bar and breakfast is available for a daily fee. There is a 24-hour fitness center and a conference center at this property. The front desk offers 24-hour service.
Daily housekeeping is provided and this hotel offers individual climate control in all guest rooms. There are connecting rooms available. The DoubleTree by Hilton Orlando Airport hotel does not allow pets. Children stay free with the use of existing bedding. Room service is offered during limited hours and there is a business center available, as well.
The hotel provides dry cleaning and laundry service and there is a multilingual staff. There is also a lobby lounge area with a TV. Guest rooms offer blackout curtains, premium bedding, coffee makers, and premium TV channels with pay movies available. There is also an in-room safe and a refrigerator.
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Pros. The hotel and rooms were clean, organized, and overall comfortable. The valet service and bell hops were prompt, and helpful. We enjoyed the pool and cabana area.
Cons. Marijuana smoke and smell blew into our rooms (we were a group staying in multiple rooms spread out across the 6th floor) from the a/c vents for our entire stay but especially strong in the evenings. The first night, it got so bad that the fire alarms sounded at 2:23am and the entire hotel had to be evacuated. We had to evacuate with our 7 month old baby, 3 year old toddler, and 8 and 11 year old children. Upon evacuation, some hotel staff in the lobby laughed it off and commented about how they “should have done something about it before it got this bad”. The following day, our party called the desk and spoke in person to management multiple times about continued smoke entering our rooms. Nothing was ever done about it and staff never even followed up. On several occasions, staff did not answer our communications at all. If we did not have the babies with us, we would have just packed everything and left on the second night. We were extremely dissatisfied with our stay and completely disappointed as we chose DoubleTree for its reputation of quality and service. This is the first poor review I am leaving for a hotel in my entire life. Had the staff been helpful in this situation, I would have left it alone. Our entire stay was ruined by the smell of smoke and the inconvenience of evacuation for something that could have been prevented. HORRIBLE/lack of response to an ongoing problem during our stay.
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They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the highlights of the hotel's amenities?
The hotel offers a range of amenities including a 24-hour fitness center, a pool with a lounge area, a restaurant and bar, and a complimentary area shuttle. Additionally, there is a business center, laundry service, and a multilingual staff available.
What can guests expect from the hotel's food quality?
The hotel provides a great restaurant and breakfast, clean and very comfortable room with all amenities and a great view. The hotel also offers a coffee shop, special diet menus on request, and food delivery to guest accommodation.
How is the cleanliness of the hotel rooms?
Guests have mentioned that the rooms are very clean and modern, with comfortable beds and fully equipped amenities. However, some guests have expressed concerns about the cleanliness of the bathrooms and the presence of odors in the rooms.
What are the parking options at the hotel?
The hotel offers valet parking for a fee, long-term parking for a surcharge, and a shuttle service to the airport. However, some guests have expressed dissatisfaction with the parking fee.
When is the best time to visit the hotel?
The high season at the hotel is in January, while the low season is in August. Visitors can take advantage of the hotel's convenient location for everything and the 24-hour shuttle service, but it's important to note that some guests have experienced issues with room temperature control during colder nights.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Book a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Low Season Travel
August is considered the low season, which could mean fewer crowds and potentially lower rates. Keep this in mind when planning your visit.
Take Advantage of the Free Shuttle
The hotel offers a free shuttle service to Orlando International Airport, making it convenient for travelers. Be sure to inquire about the shuttle schedule upon arrival.
Explore Nearby Attractions
The hotel is within a short drive of major attractions such as Universal Studios Orlando, SeaWorld, and the Disney family of parks. Take advantage of the hotel's proximity to these attractions for a fun-filled itinerary.
Check Room Amenities
Some guests mentioned that the rooms are fully equipped and comfortable, with amenities such as blackout curtains, premium bedding, and in-room safes. Ensure your selected room meets your specific needs.
Be Mindful of Parking Fees
Several guests expressed dissatisfaction with the parking fees. If you're traveling by car, consider the valet parking option or inquire about any available packages that include parking.
Consider Room Location
Guests staying near the Atrium-facing rooms mentioned that noise from the hotel's bar and lounge area could be disruptive, especially for families. Request a room away from potential sources of noise for a more peaceful stay.
Inquire About Heating
Some guests reported issues with the heating in the rooms, particularly during colder months. If traveling during the winter, it's advisable to confirm the functionality of the heating system in your room.
Utilize the 24-Hour Shuttle Service
The hotel offers a 24-hour shuttle service, which can be convenient for late arrivals or early departures. Take advantage of this service for hassle-free transportation to and from the airport.
Check for Room Cleanliness
While many guests praised the cleanliness of the hotel, some mentioned specific issues with room cleanliness, such as bathrooms and lingering odors. Upon check-in, inspect the room and promptly address any concerns with the staff.
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
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Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
DoubleTree by Hilton Orlando Airport is located at 5555 Hazeltine National Drive in Airport North, 10.6 km from the centre of Orlando. Lake Eola Park is the closest landmark to DoubleTree by Hilton Orlando Airport.
Check-in time is 3:00 PM and check-out time is 12:00 PM at DoubleTree by Hilton Orlando Airport.
Yes, DoubleTree by Hilton Orlando Airport offers free Wi-Fi.
DoubleTree by Hilton Orlando Airport is 3.5 km from Orlando.
Yes, DoubleTree by Hilton Orlando Airport has a pool on-site.
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