Beach Palms Holiday Apartments

We only like the views

What you see on the photographs of this apartment are very poor, shows it has air con but it doesn’t, I know ceiling fans were in the details but definitely should of had an heat pump as the ceiling fan did absolutely nothing, cleanliness was awful, very poor, showed all modern in the pictures but we got is very old (like very very old) furnishings. A few of the doors didn’t even shut in our apartment , when you used the shower it would just drip constantly all night which the the shower is right next to the bedroom and would drive you absolutely insane!!! We were going to stay for 7 days but unfortunately we had family issues back home in nz, but we would of still left as we hated this place and didn’t feel comfortable and that was only after day 1. The only good bit was the amazing views. When we approached the owners about leaving and maybe providing us with some kind of a refund the wife and husband were debating who was in charge then after going back and forwards to their room, they ended up deciding they would leave the decision to booking.com. This was over a week ago and haven’t heard from them since. They made us feel very guilty of leaving because they wouldn’t be able to book the room but they did as it was the Olympic Games, and our family members advised us whom lived in Australia that it was rebooked.