Never told the hotel hadafure and as closed
Hotel had afire the day before but no one ever called to notify us - drove 3 1/2 hrs into the desert just to find out we had no place to stay
It was nice and quiet. The pool renovations are done. The pool and hot tub both have handicap features too. Great value for my stay in Palm Desert!
The breakfasts were great’, I was able to stick to my low carb meal plan
My showerleaked water had chipped porcelain and mold in the grout, could use some sprucing up.
The pool was closed which was the only reason I picked this hotel. Apparently they stated this on their website, but it was not listed on Kayak or priceline. Once we got there, it was non refundable, and at 108 degrees it was a miserable trip with no pool. The movies and TVs didn't work well. Just overall not good. And I have never complained about a hotel before, but this was a uniquely bad experience.
The grounds are nice. Breakfast was good
Room were smelly. Old furniture. No heat ( was cold). No TV in sitting area. Would not recommend or stay there again
Clean comfort nice room
Room size good Nice breakfast Nice facilities Beaitiful buildin
Some of staffs were not kind but some was
Great getaway location
We arrived to a beautiful lobby and were quickly checked in to our room. The hotel had a complimentary happy hour at the time of arrival. Our two room suite was spacious, clean, and nicely decorated, and felt like a great deal for the price. Our room was quiet, and the complimentary breakfast in the morning had a great selection. We were only a few miles from shopping centers, and just feet from a Starbucks. Would definitely return.
A One Star Experience (only because you can't give
One of the worst hotel stays ever. No wonder TripAdvisor rates them 22 of 23 hotels in Palm Desert. I can't imagine there could be one worse. I paid an extra amount to reserve two beds -- for physical reasons since it was two males traveling and one of them has a broken elbow that can't be touched. But they had no two-bed rooms and basically said sure we overpaid but tough
I had to get my attorney involved with the Getaway in order to get a refund at the horrible place (which is undergoing a huge renovation) which I didn't see on their listing. The worst of the worst.
staff at front desk (which had been moved to a room on the first floor due to construction) were accommodating throughout. i had to request another room on the top floor because of the sound of guests above kept me awake. breakfast offered a pleasant variety, but was only open from 6-9a.
hours of breakfast, not well sound-insulated, fitness center closed (though front desk provided a guest pass to a gym about 1 mile away)
Bed was clean, comfortable and linens/spread were new and not worn or stained. This was the best part of my stay.
Room smelled musty, stale and not of 4 star quality. Property overall is getting worn down. This was not what I expected for an Embassy Suites.
Not well insulated, you can hear everything, noise in the upper floors and people walking outside. Maid did an incomplete service in the room . Did not finish making the bed. Lights are not working, the air conditioner is do loud
Location, but this facility is showing some wear and need an upgrade. The Embassy Suites in La Quinta is much nicer
Guests of the Embassy Suites Palm Desert hotel enjoy their stay in one of our 198 spacious two-room suites with either majestic mountain or lush courtyard views. Included with your suite is a complimentary cooked-to-order breakfast and a nightly Manager's Reception. This full-service, upscale, all-suite resort hotel is located in the heart of Palm Desert, California just minutes from Fabulous shopping at the renowned El Paseo Shopping District, Westfield's Palm Desert Town Center, and the River, 100+ golf courses, many of which are stops on the PGA tour, such as PGA West, Desert Willow, Classic Club & Indian Wells Country Club and many more, A variety of restaurants such as Ruth Chris, LG's Steakhouse, the Chop House, Mama Gina, Castelli's, Casino gaming at the Agua Caliente Casino, Augustine Casino, Fantasy Springs & Spotlight 29, World renowned medical facilities the Betty Ford Center, the Annenberg Center for Health Sciences and the Eisenhower Medical Center, The Living Desert Wildlife and Botanical Park, McCallum Theatre, Indian Wells Tennis Garden, Knott's Soak City. On-site recreation at the Embassy Suites Palm Desert hotel includes: Large outdoor pool with an adjacent whirlpool and spacious sun deck. In addition to these amenities, guests are welcome to enjoy spending some time on our 6 hard-court lighted tennis courts. Access to these beautiful courts is complimentary to all guests and reservations are available. We also have a tennis pro on-site available for private lessons and instruction. Contact the hotel to make your private lesson or court reservations today! The Embassy Suites Palm Desert hotel offers several specials packages to enhance the experience for guests who are traveling on either business or leisure. Click here for more information.
Based on 1,258 reviews
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