Masséna Hôtel

Location

The safe battery not working so I was given the key to carry around with me (and was told the key was very expensive). Maids not speaking English, knocking only once on my door and then unlocking it a second later without waiting for an answer! On one occasion, when I replied "No" she still proceeded with unlocking my door. After that, I kept the "do not disturb" sign on at all times. Dirty sheets/laundry bags piled up daily throughout the corridors and even at the elevator for prolonged periods of time. AND, finally, the most horrific part of my stay there, which made me leave the hotel 2 days early and go to another one (even though I already paid fully for my preplanned 5-day stay at Massena): somewhere between 50 and 60 year old female staff (who appeared to be of East Indian heritage), who was helping with breakfast in the dining room, seated a stranger at my table during breakfast even though I said "no" to it. The tables in Paris are small and often right next to each other. So, you might have someone you don't know sitting close next to you (at their own table, though) but never right across from you at your table. The guest was brought to my table by this female staff, and the staff addressed the guest, not me: "Do you want to sit here?" I looked up from my plate with a kind of dumbfounded look on my face and said: "No, that's not ok. We don't know each other." The guest just sat down at my table facing me and the staff walked away ignoring me. I often travel alone and this was my 3rd trip to Paris in the last 4 years. I have never been treated this way; I felt like I was treated like a toddler. I told the male receptionist what happened during breakfast and he promised to talk to this staff about it. I was really upset about what happened so did not ask for neither his nor her name. When I checked out of the hotel 2 days early, there was another male receptionist working.