Payson hotels

Pros: Clean, nice, friendly staff. Breakfast was really good with a variety of food to choose from.

Cons: Carpet was a little bit outdated. Hidden fees at check in.

Pros: location

Cons: room dirty and full of dog hair all over beds and floor.. requested new room and staff was little rude..... changed rooms and room still had some dog hair,,,,,

Pros: I loved that the rooms were very quiet and had balconies.

Cons: The bed was very hard and there was only one roll of toilet paper anywhere in the room.

Pros: Location

Cons: Front desk. No social distancing. Worker did not wear mask or gloves. Over charged for unknown purchase. Bed was extremely uncomfortable. TV Was counter mounted. Too low to see from bed. Should have been wall mounted. Breakfast was not as advertised.

Cons: No

Pros: That I was able to have my dog in the room.

Cons: They charged me $77 dollars extra and I do not know why. Filed a complaint with my charge card.

Pros: Large room, clean, nice furnishings, each room has its own balcony and very good, hot breakfast

Pros: I liked that there was a decent size pool that was open late.

Cons: The room had a stale smell to it. The floors hadnt been vaccumed since i found nail clippings on tbe floor. The chairs in the room were not sturdy at all. For being a last minute hotel it was doable.

Pros: I loved the balcony's and patios there is one connected to every room, it's a pet friendly hotel. Only $20 extra per night for up to 2 pets. Large green grass for dogs. Close to everything in Payson. Comfortable beds. Great Value.

Cons: This hotel was worth the value I paid, it's definitely a older hotel, the water pressure was poor and it's a little run down. It's right off the highway (great) but can be noisy, just ask for a room away from the street and you'll be fine. A/C was questionable lol but it worked.

Pros: Location and the front desk lady was polite.

Cons: Where do I start. While in line I noticed and heard the front desk lady. She was really rude to the couple she was helping. I thought well maybe they gave her reason as I walked up during their conversation. So when I approached the counter I thought I would start with “ good evening how are you” only response was can I help you. So ok I thought just get through it as I wanted to go to sleep. Received the keys went to the room and it got worse. We immediately noticed we had no towels wash clothes in the room. The only thing in the bathroom was a used bottle of shampoo and lotion. I went down to the front desk to let the not so kind lady know and she bagged up all the things that were supposed to be in the room into a plastic trash bag and handed it to me. When I got back to the room my wife showed me the sitting chair that had food crumbs all over it and the numerous m&ms that were around the room on the floor. It was late and decided we would just take showers go to bed as we were tired and make the best of the situation. When my wife come out of the bathroom she yelled my name. I jumped up and she said there is a roach crawling up the wall by the bed side table. I got a shoe and killed it. Needless to say I won’t be staying here again..

Pros: The only thing that went well is when we informed the staff that the toilet was leaking water onto the floor, and not just a little bit, they moved us to another room as they were not able to get the part needed to fix it. They also gave us somewhat of a discount for the inconvenience,

Cons: We had stayed at the Quality Inn a number of years ago and both the grounds and the rooms were well maintained. We were quite disappointed this time as the place is in need of quite a few repairs.

Pros: Friendly staff, rooms are clean. Enjoy the gardens and ability to sit in your patio

Pros: Its so nice there and so are the staff...3rd yr staying at Majestic Mountian...we just love the setting of trees and grass area.

Cons: Why would anyone NOT LOVE. majestic Mountain Inn. You can only love it

Pros: I enjoyed having a jacuzzi in the room, very relaxing. The bed was also very comfortable.

Cons: I'm afraid when we first arrived the toilet paper was almost gone and no extra roll was in the room. The same with the tissue paper, ran out right away. Had to ask the front desk for both. The pool was also very enjoyable, although it was not kept up by having someone skim it to keep the bugs and leaves out.

Pros: Great location

Cons: The dog barking next door all night and the fact that not one employee was wearing a mask even the one serving the morning breakfast

Pros: We thought we had reserved the deluxe room ,but unfortunately it was the basic. Bed was uncomfortable but over all nice room.

Cons: Nothing. We have stayed there for 20 yrs

Pros: The area was nice and mainly quiet. The breakfast was very good and lots of selection.

Cons: Booked a deluxe king suite..got a standard king. Many travellers having same problems while we tried to resolve ours. Very disappointed that we werent accommodated with our booked room. Spent way too much time trying to right the wrong and never got it.

Pros: Staff are always super friendly. conveniently located on the highway in Payson. The rooms are always clean and roomy and they are pet friendly.

Cons: The hot tub had stains or spots in the bottom of it- made me not want to use it .

Pros: We loved the porch looking out into the pine tree covered lawn between the buildings. You can smoke there if you want. The fireplace added a lot to our experience, more than expected. The room was nice and parking is easy.

Pros: The room was very nice with the fireplace. The bed was very confortable. It was very quiet, and easy to get a good night's sleep.

Cons: At certain times of the day, there was a lot of traffic, and it was a little difficult to get out of the driveway. A stop light would have been helpful, but it was worth it.

Pros: Love everything about this hotel. Love the rooms. We always go with the king spa rooms with the fireplace, wouldn’t stay anywhere else in Payson. It’s quiet, secluded, relaxing.

Cons: Nothing. It’s fantastic.

Pros: Spacious room, breakfast, close to downtown

Pros: Place was amazingly clean!

Cons: Vending machines dont take cards yet

Pros: Very nice place tucked in the pines, right in the heart of Payson yet very peaceful & quiet! Great place to stay!

Cons: Civic precautions weak

Cons: Nice rooms. Beds arent as soft but not the worst. We understand something's arent in use right now due to covid 19. But its 9am and the limited breakfast is over!? Yet was told its over at 10 . And we've asked for a couple things like extra toilet paper or plates, and front staff act like it's a hassle . . . Not the nicest.

Pros: Our suite

Cons: The Pool being closed

Pros: The staff was excellent and we liked the breakfast.

Cons: Didn't get a handicap room which I specifically requested and they could not accommodate me. Clogged sink in bathroom, fan in bathroom did not work and phone did not work.

Pros: Location.

Cons: During breakfast, the man tending to the food area actually blew onto the waffle machine to get rid of some crumbs. He did this several times. Very unsanitary.

Pros: Breakfast was great .Staff worked hard to keep everything full.Indoor pool area made the stay great.

Pros: Good value

Cons: The receptionist could had been more knowledgable about general information about the area. She did help in getting us check-in a little early, she was helpful.

Pros: Price and location

Pros: Indoor pool was nice and the breakfast and breakfast staff where terrific.

Pros: Staff was nice, good area, clean.

Cons: Facility could use an upgrade, breakfast area needs some variety.

Pros: Room, bathroom and beds were clean and comfortable

Cons: The floor above room208 squeaked with every step and movement. The squeak is so load and it was difficult to get a good sleep. The pool was not clean and useable

Pros: nothing , it was old and run down.

Cons: Being there.

Pros: Location clean friendly staff comfortable bed

Cons: Breakfast could have been a little better would like to have had a few more offerings

Pros: I work in this industry so knowing what I know mad it less than great. I asked for a double queen and they tried to charge me more even though they had a few of them available,hospitality is about the guest and that's not what i experienced on this stay.

Pros: Room was nice and very clean. Perfect size for the three of us. Beds very comfortable. Didn't hear street noise even being so close to the main hiway. Restaurant right next door is very nice too. Would recommend this hotel to friends.

Cons: Breakfast was a little weak, would have been nice to have waffle maker plugged in and working. In all fairness, the man said this would not be available when we checked in. Would have been nice to have 2 coffees for morning as well (there were two adults).

Pros: The staff was curtious and friendly and the rooms had everything that make your stay nice. The bed was more comfortable then most hotels I've stayed at and I believe the pillows didn't come from a rock pile as as my wife and I slept comfortable with them. They had black out blinds that kept the heat and light out so you can sleep as late as you want.

Cons: Bathroom has a number of defects but not too hideous and the tv remote has seen better days. And a tv guide so you can tell what channels are what.

Cons: Food left in the fridge and freezer from last guest. Tub had long black hairs in it.

Pros: The big nice room

Cons: Bed was springy

Pros: The pillows were amazing as well as the beds, very soft and comfortable.

Cons: Unfortunately due to covid the pool was still closed but you could tell that they had used the downtime to upgrade it.

Pros: Clean and it's location

Cons: No

Pros: Nicer than I expected for a 2 star hotel. Room has been remodeled and updated at some point, so better than it looks from the outside. Very clean.

Pros: Price was great and the location was perfect. The staff who checked us in was very helpful as well

Cons: In the morning I never saw any hotel staff. The breakfast options were disappointing. On the counter when I went to check out there was just a note that said leave your keys if you are checking out.

Pros: Close to lakes

Cons: Shady man a few doors down was dealing meth

Pros: OK but no breakfast

Pros: Really clean rooms. Comfortable. Easy to get around the building.

Cons: The breakfast is not great compared to before covid. A muffin and yogurt is a joke. I miss the eggs and sausage.

Pros: Rented a room with my mother to have a girls weekend. Was pleasantly surprised when they upgraded our room. The staff was incredibly friendly. We will definitely make another visit.

Pros: Location was nice and your staff was friendly.

Cons: Unfortunately everything was closed due to the virus. Breakfast was offered in a bag but we got there after it was available.

Pros: Everything was better than expected

Cons: The hot breakfast kinda sucked

Pros: Nice decor

Cons: Nothing

Pros: The pool and hot tub. The breakfast was also excellent! And the beds were extremely comfortable, definitely will stay there again.

Cons: Everything was great nothing negative to say.

Pros: Everything is NEW

Pros: Very helpful staff. Great room.

Cons: Breakfast buffet closes at 9am, which is a whole 2 hours prior to checkout.

Pros: Cleanliness and well light hallways. Staff was very friendly.

Cons: The pool was closed. It’s understandable though...

Pros: The pool hurts and security of the premises. Very clean overall and friendly staff

Cons: Tubs could be replaced but just girls could use this. Our stay was great!

Pros: Decline

Cons: Decline

Cons: The hot tub wasn't working and I looked for a hotel that had a hot tub, that is why I picked this one.

Pros: Everything was great for first time in Payson

Cons: N/A

Pros: The location was nice

Cons: The towels are too old

Pros: Only positive was the bed was comfortable.

Cons: It was very dirty as were the towels, little man at the front desk was rude and tried to tell me 1/2 roll of toilet paper was more than enough for our stay. He got very defensive when I presented the dirty towel we were unable to use. Threatened to charge

Pros: Central location

Cons: Bathtub drain was clogged. Why, don't they ever check things like this. Clearly evident.

Pros: Nothing the manager was rude

Cons: The manager had an attitude as soon as I went to check in. He also wanted a $50 deposit for my service Animal.

Pros: Conveniently located, clean and helpful staff.

Pros: Room was clean and updated.

Pros: Always clean facilities, friendly staff, perfect location, great prices.

Pros: the BEDS were so confortable

Pros: Best motel 6 I’ve stayed in Arizona. I’ve stayed here for 14 nights and it was really clean, comfortable, and recently renovated. Owners are always hard at work trying get the rooms clean for the next guests coming in.

Pros: Clean, comfortable, and pet friendly

Pros: It was clean and comfortable with some nice amenities -- microwave and mini-frig.

Cons: The security lights outside the window penetrated the curtains and I like a dark room when I sleep. Also, I wouldn't recommend it for guest driving larger vehicles (i.e. RVs and larger trucks) -- the parking are is rather limited.

Pros: The room was clean.

Cons: A small place in the middle of town on the main drag. The manager questioned my service dog. The tv was very sporadic. Lack of usb ports for charging phones. Tiny, scratchy towels. Parking area cramped. Had to be really careful when turning around.

Pros: The price was decent

Cons: At one point the toilet in the bathroom had clogged. When we had called the front desk to address the issue the representative told us that he would bring a plunger for us to fix the issue ourselves. We ended up having the staff fix the issue. The overall problem is who in their right mind expects their customers that pay them money to fix issues like this. Would I ever stay at this place again? Absolutely not/

Pros: The room was nice. Appeared clean. Bed was comfortable. I like the microwave and small fridge

Cons: The floor appeared clean bit our feet and socks were black after walking on it after a short time. We take our shoes off at the door so it wasn't us that made it dirty. I took a wet towel and wiped it down. The towel was absolutely filthy afterwards.

Pros: It's what you need, a good place to sleep that's centrally located.

Cons: Online room availability for all rooms.

Pros: Nice and cozy.. definitely not expecting to have the quaint comfy room.

Cons: There was smaller TV's than normal. But it's ok cable was a plus!

Pros: The staff was very friendly the location was excellent the room was very clean and had great amenities. I would gladly stay there again anytime.

Cons: Nothing!

Pros: simply everything never wanted to come back

Cons: everything was perfect

Pros: Nice staff, close restaurants,, room nice and clean, refrigerator, just what we wanted

Pros: We loved the area! Had a great time. Can’t wait to visit this beautiful part of Az again!

Pros: Fit my needs perfectly

Pros: No bells and whistles just a nice clean room.

Pros: They didn't have any breakfast there

Cons: Everything they had lizards coming in from outside and wouldn't do anything about the problem

Pros: Invest in a grill for outside seating. There's a lot of space in the back. Make something for entertainment

Cons: Not much to do if we wanted to jus stay there and kick it. Or if you're too tired to go out.

Pros: Room nice..hair in tub though

Cons: Rotting wood stairs

Pros: Close to highway

Cons: No pool

Cons: Dog hair

Pros: The staff was very friendly and helpful

Cons: Room was absolutely disgusting ants and roaches everywhere stains on everything found blood stains as well Bathroom and room smelled absolutely horrible happened to be the only place that said they had a room left in town that is the only reason we stayed And I would rather sleep in my truck On the side of the road than stay here again especially for the ridiculous price we payed for one night in this disgusting place

Pros: Free coffee

Cons: They charge a pet fee you did not mention

Pros: The staff was pleasant and the rooms were clean. Nothing smelled.

Cons: The beds were uncomfortably hard.

Pros: How quiet it was and it was close to a lot of hiking trails.

Cons: There was no restaurants open during my stay. I had to travel to Heber or Payson to eat.