The RIU Palace, needs a complete revamp, change decorations, bedding, pillows, and even some of their food was not good.
4 stars
Riu Palace Mexico
Avda. Xaman-Ha, Manzana 3, Lote 4, 77710 Playa del Carmen, Quintana Roo, Mexico
Playa del Carmen, Mexico
See location+52 984 877 4200Photos of Riu Palace Mexico
Overview
The Riu Palace Mexico is a quality hotel option that is just a short distance to Playa del Carmen. This is an all-inclusive resort that features an aesthetically pleasing style that evokes the look and feel of a traditional Mexican estate. Those who are looking for a relaxing and peaceful getaway will find that the property can provide what they need, including a great location.
Guests that choose to stay at the resort will find a wealth of suites from which to choose. There are regular suites, junior suites, options with a Jacuzzi, and superior junior suites. The accommodations themselves have amenities like private bathrooms with a hydromassage tub, WiFi, televisions with satellite channels, air conditioning, a minibar, and a balcony or a terrace.
This all-inclusive resort has plenty of on-site amenities to enjoy, as well. Free WiFi is available throughout the hotel, not just in the rooms. Guests can relax at the spa, they could keep cool at one of the four swimming pools, and they could dine at one of the many restaurants located on the property. The resort has table tennis, live music, dancing, and more. Since the property is right on the beach, there are plenty of beach activities to experience and enjoy, as well.
Those who stay at the property will find that they are just a short distance from many locations that they may have wanted to visit. With a quick walk or car ride, they could visit nearby parks, a reserve, and more.
Latest deals for Riu Palace Mexico
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Amenities at Riu Palace Mexico
- Snorkeling
- Outdoor pool
- Beachfront
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Coffee machine
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Smoke alarms
- Adapter
- Air-conditioned
- Trash cans
Services and conveniences
- ATM on-site
- Car rental
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Room service
- Tour desk
- Express check-out
- Chapel/shrine
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Spa bath
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Bathrobe
- Private bathroom
Pool and spa
- Spa and wellness centre
- Massage
- Pool bar
- Hot tub
- Outdoor pool
- Sauna
- Pool towels
Things to do
- Gift shop
- Snorkeling
- Evening entertainment
- Beauty salon
- Pool table
- Windsurfing
- Night club
Outdoor
- Terrace/Patio
- Beach towels
- Grill
- Balcony
- Outdoor furniture
- Garden
Family friendly
- Babysitting or child care
- Child pool
- Kids' club
- Complimentary breakfast
- Playground
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Coffee machine
General
- Beachfront
- Sofa
- Telephone
- Storage available
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Accessibility and suitability
- Non-smoking rooms available
- Disabled Access
- Elevator
Laundry
- Laundry facilities
- Laundry service
- Iron and ironing board
Bedroom
- Socket near the bed
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Free parking
- Private parking
Health and safety
- Daily housekeeping
- Safe
Fitness
- Fitness centre
- Tennis
Reviews of Riu Palace Mexico
8.2
Very good
107 verified ratings
Wonderful
59
Very good
21
Good
8
Okay
4
Fair
3
Mediocre
6
Poor
6
Summary of reviews
Guests say
Guests appreciated the hotel's great location and friendly service, with many praising the beautiful beach and clean facilities. However, there were concerns regarding food quality and some aspects of the hotel layout, particularly for those with mobility issues. Overall, the experience was mixed, with some guests enjoying their stay while others faced challenges.AI-generated from customer reviews
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Score by provider
8.4 out of 10
28 reviews
7 out of 10
6 reviews
6.2 out of 10
5 reviews
4 out of 10
1 review
All reviews
Location
Avda. Xaman-Ha, Manzana 3, Lote 4, 77710 Playa del Carmen, Quintana Roo
What's nearby
- Underwater Technical World70 m
- Playacar Golf Club0.7 km
- The Reef Marina0.9 km
- Aviario Xaman Ha1.7 km
- Terminal Marítima de Playa del Carmen2.3 km
- Albertos SCUBA2.6 km
- Parque 28 de julio2.9 km
- La Fe3.7 km
- Beyond Diving3.8 km
- Mexico Blue Dream3.8 km
- Mamita's Beach Club3.8 km
- Xcaret Park4.1 km
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Riu Palace Mexico
Low season | September |
|---|---|
High season | February |
Average price (weeknight) | C$ 535 |
Average price (weekend night) | C$ 519 |
When to book a room at Riu Palace Mexico
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Playa del CarmenGood to know
Value for money | 7.8 |
|---|---|
Distance to downtown | 2.6 km |
Nearest Airport | Cozumel |
Distance to airport | 19.5 km |
Everything you need to know for your stay in Playa del Carmen
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