Sun 16/11
-
Mon 17/11
1 room, 2 guests
Deals from
C$ 152
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
C$ 152
King room
C$ 157
Double room
C$ 333
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Riu Palace Mexico is a quality hotel option that is just a short distance to Playa del Carmen. This is an all-inclusive resort that features an aesthetically pleasing style that evokes the look and feel of a traditional Mexican estate. Those who are looking for a relaxing and peaceful getaway will find that the property can provide what they need, including a great location.

Guests that choose to stay at the resort will find a wealth of suites from which to choose. There are regular suites, junior suites, options with a Jacuzzi, and superior junior suites. The accommodations themselves have amenities like private bathrooms with a hydromassage tub, WiFi, televisions with satellite channels, air conditioning, a minibar, and a balcony or a terrace.

This all-inclusive resort has plenty of on-site amenities to enjoy, as well. Free WiFi is available throughout the hotel, not just in the rooms. Guests can relax at the spa, they could keep cool at one of the four swimming pools, and they could dine at one of the many restaurants located on the property. The resort has table tennis, live music, dancing, and more. Since the property is right on the beach, there are plenty of beach activities to experience and enjoy, as well.

Those who stay at the property will find that they are just a short distance from many locations that they may have wanted to visit. With a quick walk or car ride, they could visit nearby parks, a reserve, and more.

8.4
Very good rating
Based on 115 verified guest reviews

Latest deals for Riu Palace Mexico

Sun 16/11
Mon 17/11
King room
bed type unknown
C$ 157
nightly with fees
1 king bed
C$ 273
nightly with fees
1 king bed
C$ 419
nightly with fees
Superior Room
bed type unknown
C$ 486
nightly with fees
bed type unknown
C$ 507
nightly with fees
bed type unknown
C$ 659
nightly with fees
Standard Room
bed type unknown
C$ 152
nightly with fees
bed type unknown
C$ 161
nightly with fees
bed type unknown
C$ 381
nightly with fees
Double room
2 double beds
C$ 333
nightly with fees
1 twin bed
C$ 409
nightly with fees
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.

Amenities at Riu Palace Mexico

  • Snorkeling
  • Outdoor pool
  • Beachfront
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine
  • Free parking

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Linens
  • Towels
  • Fan
  • Fire extinguisher
  • Smoke alarms
  • Adapter
  • Air-conditioned
  • Trash cans

Services and conveniences

  • ATM on-site
  • Car rental
  • Safety deposit box
  • Entertainment staff
  • Currency exchange on-site
  • Room service
  • Tour desk
  • Express check-out
  • Chapel/shrine
  • 24hr front desk

Bathroom

  • Shower
  • Bathtub
  • Spa bath
  • Hairdryer
  • Toilet
  • Toilet paper
  • Public bath
  • Bathrobe
  • Private bathroom

Pool and spa

  • Massage
  • Pool bar
  • Spa
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels
  • Steam room

Things to do

  • Gift shop
  • Bicycle rental
  • Snorkeling
  • Evening entertainment
  • Beauty salon
  • Pool table
  • Windsurfing
  • Night club

Health and safety

  • Daily housekeeping
  • Physical distancing rules
  • First-aid kit
  • Access to health care professionals
  • Hand sanitizer in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Safe

Outdoor

  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Grill
  • Balcony
  • Outdoor furniture
  • Garden

Dining

  • Minibar
  • Restaurant
  • Bar/Lounge
  • Coffee machine

General

  • Beachfront
  • Sofa
  • Telephone
  • Storage available

Family friendly

  • Babysitting or child care
  • Child pool
  • Kids' club
  • Playground

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Laundry

  • Laundry facilities
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Fitness

  • Gym
  • Fitness centre
  • Tennis

Parking and transportation

  • Free parking
  • Private parking

Accessibility and suitability

  • Non-smoking rooms available
  • Elevator

Reviews of Riu Palace Mexico

8.4
Very good
115 verified ratings
Wonderful
64
Very good
24
Good
9
Okay
4
Fair
3
Mediocre
5
Poor
6

Summary of reviews

Guests say
Guests appreciated the hotel's location and the excellent service from the staff, with many highlighting the beautiful beaches and enjoyable food options. However, there were concerns regarding cleanliness and food quality, with some guests experiencing health issues related to food preparation. Overall, the hotel offers a pleasant experience but may need improvements in certain areas.
AI-generated from customer reviews
Service9.5 out of 10
Location9 out of 10
Cleanliness3 out of 10
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All reviews

4.0
Mediocre
Pedro, May 2024
The RIU Palace, needs a complete revamp, change decorations, bedding, pillows, and even some of their food was not good.

Location

Avda. Xaman-Ha, Manzana 3, Lote 4, 77710 Playa del Carmen, Quintana Roo

What's nearby

  • Underwater Technical World70 m
  • Playacar Golf Club0.7 km
  • The Reef Marina0.9 km
  • Aviario Xaman Ha1.7 km
  • Terminal Marítima de Playa del Carmen2.3 km
  • Albertos SCUBA2.6 km
  • Parque 28 de julio2.9 km
  • La Fe3.7 km
  • Beyond Diving3.8 km
  • Mexico Blue Dream3.8 km
  • Mamita's Beach Club3.8 km
  • Xcaret Park4.1 km

Policies

Check-in/Check-out

Check in anytime after 3:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about Riu Palace Mexico

Low season

High season

Average price (weeknight)

Average price (weekend night)

December
February
C$ 513
C$ 404
Cheapest month to stay with an average 20% drop in price.
Most expensive month to stay with an average 37% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Riu Palace Mexico

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Riu Palace Mexico

  • If you’re after a cheap room at Riu Palace Mexico, then you should consider staying during the low season. The cheapest deals can generally be found in December and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Riu Palace Mexico, plan to stay on a Sunday or Saturday. The most expensive day is usually Thursday.
  • The cheapest price a room at Riu Palace Mexico was booked for on KAYAK in the last 2 weeks was C$ 586, while the most expensive was C$ 606.
  • How long should you stay at Riu Palace Mexico? KAYAK users usually book their rooms here for 6 days.

FAQs when booking at Riu Palace Mexico

  • Where is Riu Palace Mexico located?

    Riu Palace Mexico is located at Avda. Xaman-Ha, Manzana 3, Lote 4 in Playacar, 2.6 km from the centre of Playa del Carmen. Underwater Technical World is the closest landmark to Riu Palace Mexico.

  • When is check-in time and check-out time at Riu Palace Mexico?

    Check-in time is 3:00 PM and check-out time is 12:00 PM at Riu Palace Mexico.

  • Does Riu Palace Mexico offer free Wi-Fi?

    Yes, Riu Palace Mexico offers free Wi-Fi.

  • Does Riu Palace Mexico offer free parking?

    Yes, Riu Palace Mexico offers free parking.

  • How far is Riu Palace Mexico from the airport?

    Riu Palace Mexico is 19.5 km from Cozumel. Riu Palace Mexico is 52.7 km from Cancun.

  • Does Riu Palace Mexico have a pool?

    Yes, Riu Palace Mexico has a pool on-site.

  • How does KAYAK find such great Riu Palace Mexico hotel deals?

    KAYAK scours the web for all room deals available at Riu Palace Mexico in Playa del Carmen and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Riu Palace Mexico and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Riu Palace Mexico.

Nearby hotels and places to stay

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5-star hotel
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3-star hotel
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5-star hotel
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5-star hotel
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5-star hotel
Royal Hideaway Playacar8.5 Excellent (622 reviews)0.36 kmPrivate beach, no minors, snorkellingC$ 442+

Good to know

Value for money

Distance to downtown

Nearest Airport

Distance to airport

8.0
2.6 km
Cozumel
19.5 km