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|"Bed extremely comfortable, entertainment great."||(in 3 reviews)|
|"Kindness of their staff and great service"||(in 5 reviews)|
|"Great food and variety."||(in 32 reviews)|
|"Horrible customer service."||(in 4 reviews)|
|"It is the worst hotel in playacar."||(in 10 reviews)|
|"Husband got poisoned from their food."||(in 18 reviews)|
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Tonight Shows Enviroment - family time and party time.
Beverages sometimes are not good in all inclusive.
Good value for your Money
The restaurants are excellent, Buffet is good, Great beach, big facility that is family oriented, Staff are nice work very hard to keep the place Running, Beds are comfortable. overall its a good value for the price
Stayed in the family section close to the beach the Rooms a bit outdated, Air condition is weak, bathrooms need remodeling. you have to be early or make reservations to restaurants otherwise its a long wait, The Golf cart transportation can take time to show up and unfortunately most people don't respect who was waiting first.
All inclusive it’s great, the restaurants, the bar, the atention the employees are excelent they give great service and are very polite. The shows. Very clean and the room I had was great.
Because of an employée mistake in El Gaucho restaurant we end up paying an expensive( $40us ) bottle of wine .
Don't get tricked by the map location!
The staff were great. The beach was fantastic. Drinks were in full size cups and there was some premium liquor.
THE WALK. They gave us a"free upgrade" but put us over a mile from the beach. The said they have golf carts but there are 400 rooms back there and 3 carts that hold 6 people each. At one point we had to wait an hour for a ride. All activities are near the beach so we didn't end up doing very much. The first day of our vacation we walked 16,000 steps, this is not what we wanted our beach trip to be.
Sandos Playacar Beach Resort offers an upscale, all-inclusive resort experience on the Caribbean shores of Playa del Carmen, Mexico. The hotel sits on Mexico’s southeastern coast, home of some of the countries most pristine beaches. Set on a stunning stretch of white sand, this resort is perfect for romantic couples getaways and family vacations.
Modern rooms boast private balconies, terraces, and ocean views. All rooms include wifi, safes, minibars, flat-screen televisions, air-conditioning, and coffee makers. Upgraded suites feature hot tubs, private pools, and spacious living areas. Adult-only suites are available, and other rooms are kid-friendly.
Other amenities include several pools and hot tubs, a scuba and water sports center, a fitness center, two tennis courts, and exclusive beach access to a stunning white-sand beach. Children will love the tropical- themed water park with several splash-zones and slides. A teen club features an arcade and table games for teenagers between ages 13-17. A wellness and relaxation spa is available on-site with a wide range of therapeutic offerings, including massage, facials, and much more.
The resort makes the perfect venue for a stunning and unforgettable beach wedding, and offers a variety of wedding packages.
Meals and drinks are included in the booking package, and guests can dine at several of the on-site restaurants, eateries, and bars. Guests can choose between fine-dining, traditional Mexican fare, Pan-Asian cuisine, a cupcake cafe, and many bars which serve up hand-crafted cocktails.
based on 503 reviews
Value for money
Policies vary by room type and provider.
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Most Popular Landmarks
- Playacar Golf Club 1.3 km
- Aviario Xaman Ha 2.3 km
- Yucatek Divers 3.1 km
- Calle Quinta Avenida 3.3 km
- Playa principal de Playa del Carmen 3.3 km
- Parque 28 de julio 3.5 km