Sandos Playacar Beach Resort

8.7
Excellent

Based on 4,363 reviews
 
Paseo Xaman-Ha Mz 1 Lote 1, 77710 Playa del Carmen, Quintana Roo, Mexico
  +52 984 877 4040
Sandos Playacar Beach Resort - Playa del Carmen, Quintana Roo, Mexico
Check-in
Check-out
Compare vs. KAYAK |
KAYAK C$ 170
Agoda.com C$ 173
Booking.com C$ 196
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per night
Agoda.com
per night
Booking.com
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Rooms

Check-in
Check-out

Standard Rooms

C$ 170+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 170 per night
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Unknown
C$ 196 per night
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Unknown
C$ 257 per night
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Unknown
C$ 263 per night
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Unknown
C$ 264 per night
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Unknown
C$ 283 per night
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Unknown
C$ 295 per night
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Unknown
C$ 303 per night
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Unknown
C$ 323 per night
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Unknown
C$ 351 per night
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Unknown
C$ 373 per night
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Unknown
C$ 439 per night
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Unknown
C$ 480 per night
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Unknown
C$ 513 per night

Double Rooms

C$ 230+

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Bed Type
Provider
Nightly Base Price
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Unknown
C$ 230 per night
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Unknown
C$ 283 per night

Reviews

Pros

Cons

Traveller rating

53
38
15
12
1

Time of year

Traveller type

Show reviews that mention

+
  • Good
    Nov 2018
    8.0

    Tonight Shows Enviroment - family time and party time.

    Beverages sometimes are not good in all inclusive.

  • Excellent
    Nov 2018
    9.4

    Good value for your Money

    The restaurants are excellent, Buffet is good, Great beach, big facility that is family oriented, Staff are nice work very hard to keep the place Running, Beds are comfortable. overall its a good value for the price

    Stayed in the family section close to the beach the Rooms a bit outdated, Air condition is weak, bathrooms need remodeling. you have to be early or make reservations to restaurants otherwise its a long wait, The Golf cart transportation can take time to show up and unfortunately most people don't respect who was waiting first.

  • Excellent
    Dec 2017
    9.4

    All inclusive it’s great, the restaurants, the bar, the atention the employees are excelent they give great service and are very polite. The shows. Very clean and the room I had was great.

    Because of an employée mistake in El Gaucho restaurant we end up paying an expensive( $40us ) bottle of wine .

  • Mediocre
    Sep 2016
    4.0

    Don't get tricked by the map location!

    The staff were great. The beach was fantastic. Drinks were in full size cups and there was some premium liquor.

    THE WALK. They gave us a"free upgrade" but put us over a mile from the beach. The said they have golf carts but there are 400 rooms back there and 3 carts that hold 6 people each. At one point we had to wait an hour for a ride. All activities are near the beach so we didn't end up doing very much. The first day of our vacation we walked 16,000 steps, this is not what we wanted our beach trip to be.

  • Mediocre
    Jan 2016
    4.0

    Service

  • Excellent
    Jan 2016
    9.1

    nice big resort with the children part separated from adult section nicely rooms are very nice -- staff was great

    never care for the food in Mexico

  • Excellent
    Aug 2015
    10.0

    Amazing!

    The resort is beautiful. The beach is one of the best I have ever seen. The staff is second to none and so friendly.

    The seaweed got worse as the week went on. Not the resort's fault but it did take away from the amazing beach.

  • Poor
    Jun 2015
    2.0

    Old facility room not cleaned

  • Excellent
    Mar 2015
    8.2

    The price

    the internet is the worse I every had at a hotel

  • Excellent
    Feb 2015
    10.0

    Fantastic!

    Everything (except the timeshare!)!! The staff was amazing, the adult only exclusive area was exactly what we were looking for. It was a nice walk (about 5 minutes) from our area down to the beach and if we didn't want to walk there were shuttles available. The beach was gorgeous and the pool so much fun! We loved that we did not have to reserve for the a la carte restaurants! Our favourites were Asiana and Mexican! The Premium Bar was also a nice feature of the room (gold wristband) that we reserved through kayak. The Jr Suite we stayed in was less expensive on Kayak than the standard room and when I emailed the resort to confirm this they responded immediately to assure us this was correct! We would go back in a heartbeat and highly recommend it!

    The first day we were asked to speak with someone for our Welcome Package which we knew was for timeshare. We sat with Enrique, received the information and did not accept the request for further information. We were contacted three more times about our "welcome package" even after explaining that we had received the information.

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About

Overview

Featuring an in-house night club and a beauty centre, Sandos Playacar Beach Resort is located in Playa del Carmen and boasts 5-star accommodation. It provides free Wi-Fi, and also features an 18-hole golf course. The resort's many features include outdoor tennis courts, miniature golf and a Turkish steam bath. Children will enjoy their stay as there is an in-house games room and a kids club available. Guests are also able to rent a bike to discover Playa del Carmen and its surrounds. The rooms are air conditioned and include a private balcony, a coffee maker and a mini bar. All provide a private bathroom, a flat-screen TV and an in-room safe. Guests of Sandos Playacar Beach Resort are welcome to sample French, Asian and Italian cuisine at Grand Buffet Festival, or try Italian meals at Il Piemonte. In the evening, guests are welcome to enjoy a drink in the cosy lounge bar. Cozumel International Airport is a 40-minute drive from the resort. Xcaret Eco Theme Park and Xcaret Archaeological Site are easily reached by car.

HotelsCombined

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Features

Free Parking
Free Airport Shuttle
Free Wi-Fi
Pool
Pet Friendly
Spa

8.7 Excellent

Based on 4,363 reviews

9.1

Breakfast

8.0

Food

5.4

Cleanliness

4.2

WiFi

Things to Know

  • Recreation staff is nice
  • Great menu
  • Friendly atmosphere

Check in

3:00 PM

Check out

12:00 PM

Cancellation/prepayment

Policies vary by room type and provider.

Amenities

Complimentary breakfast
Fitness centre
Free Wi-Fi
ATM on-site
Babysitting or child care
Car rental
Internet
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Bicycle rental
Game room
Spa
Hot Tub
Outdoor pool
Scuba diving
Snorkeling
Restaurant
Bar/Lounge
Beauty salon
Express check out
Tennis
Air-Conditioned
24 Hour Front Desk
Night club
Safe
Sauna
Airport Shuttle (Surcharge)
Free parking
Playground
Pool table
Private beach
Designated smoking area
Storage available
Non-smoking rooms available
Terrace/Patio
Disabled Access
Elevator
Massage
Laundry facilities
Child pool
Hairdryer
Cable or satellite TV
Coffee shop
Pets not allowed
Steam room
Wedding services

Location

Most Popular Landmarks

  • Playacar Golf Club 1.3 km
  • Aviario Xaman Ha 2.3 km
  • Yucatek Divers 3.1 km
  • Calle Quinta Avenida 3.2 km
  • Playa principal de Playa del Carmen 3.3 km
  • Parque 28 de julio 3.5 km

Playa del Carmen Travel Guide

Learn about Playa del Carmen on KAYAK

Getting Around

Playa Del Carmen 0.7 km
Cozumel 19.1 km

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