A pleasant Breakaway Location
Everything about our stay was great. We actually secured a villa in Santo Dimingo, and decided to spend New Year's eve in Punta Cana at the last minute. We saw the reviews for Catalonia Resort on another site (4stars), and decided to book. EXCELLENT decision!!! They had a great New Year's eve show w/ entertainment, followed by dancing w/ a great DJ!!! Food, beach, staff drinks, and all-inclusive format was a TREAT!!!
Rooms are somewhat dated, however, offset by other pluses!
The room was clean and had a nice decoration. Comfort bed and spacious room. The food quality was very good and good variety as well. The Steak restaurant was great. The staff was very nice and helpful but very relaxed, they were not harassing you. We felt very relaxed. The surroundings of the hotel are very nice with lots of birds singing and fishes... Very natural and relaxing. Check inn and check out were very easy.
The beach is full of algae as all of the other beaches in the area due to the problem of El Niño. Very sad as this area is known for its beautiful beaches. But this is not a something the hotel can control. It is a general problem. I talked with a service manager from Cap Cana and he told me they have the same problem there for almost a year now. What I did not liked from Catalonia was a terrible odor that comes from the water they use for sprinklers on the green areas and gardens. I don't know what kind of water they use but is smells awful.
Loved the staff, they were all so friendly. The variety of food was very good too. We loved the cleanliness of the beach, we were in the "Privaleged" area, but I feel if we didnt go with the honeymoon suite it may have been a different story.
Cleanliness of the room was disappointing, and they never cleaned at the same time. One of the buffet places was terrible, there was always bugs flying around the food. We had a leak in our ceiling at midnight one night, and ended up having about 50 gallons of water that had to be let out in our bathroom so we had to move everything out & we didnt get compensated for any of that. It was frustrating.
Single traveler, great food, lots to do, warm frie
There was so much to do that I couldn't do it all in my trip! The food was really good and there were many places to eat. The staff was very nice and helpful. I spoke some Spanish and I think that made a huge difference. I was there alone and the staff adopted me like I was part of their family always making sure I was having fun and had what I needed. The room was beautiful. I met someone from Spain who had been coming to this hotel 7 years in a row after trying other hotels. I would love to do the same!
There is a lot of seaweed on the beach. But they have a truck that comes by to clean it a few times a day. It wasn't something that would ruin my trip.
The Lobby and Restaurants are very pleasant. The food is O.K. but not exceptional. The staff is very nice. Even though I have certain complaints below, I would still recommend if you are in a tight budget as the rooms were clean and in a general pleasant stay.
It was impossible to get a hold of them prior to my stay for a clarification even though I tried on many occasions via phone & email. We also requested via booking.com that all 4 rooms be located together and they had us all spread out in different buildings I assume because they were separate bookings. I had to wait over an hour at check in before they came up with something a bit more acceptable. Primarily I think because one of the rooms was for my 87 yr old mother and they had her clear across the other side of the hotel. There were other minor inconveniences. There was also constant loud music in the pool area with a rowdy crowd. Not sure if this was an exceptional weekend or they cater to a rowdy crowd.
Tidy room, hospitable staff, good bar and lounge, nice entertainment, tidy rooms. Very good restaurant with superb selection of meals.
The beach was very shallow.
The staff was very sympatic. The food was great with a lot of choice. The room was nice.
The show in the evening was boring
surroundings were loving, cascading water sounds, very nice
walk to reception was long, wifi did not work in villa
A really excellent hotel, the buffets were lovely, the staff were friendly and helpful and the resort is right on the beach. There was nothing not to like about this resort. I would definitely return.
Some of the amenities in the room were beginning to look in a state of disrepair.
Complete heaven after spending 3 days in Santo-Domingo. Staff is friendly and non-intrusive. Almost everything is already in the price, including cocktails.
We heard from others that sometimes valuable things like mobile phones get missing. Hotel provides safe in the room, use it and then you will not have to worry.
The room was very nice, the beach too, food - good, prise - excellent!
Never give them your clouthes washig and pressing for! And ask the room far away from the evening activitis playses - impossible to sleep :)
Very nice gardens, very testy meal, the value for money is exelent!
Attencion!!!! Never give them your clouthes for washing and pressing - they spoiled my wife's two evening dresses! Make reservation throug the booking.com the local price is higer for 25%
Situated on the Dominican Republic's easternmost beach just north of where the Atlantic Ocean meets the Caribbean Sea, this property sits next to Catalonia Royal Bavaro and the exclusive Pearl Beach Club Punta Cana where guests receive a discount. This resort includes a casino and an 18-hole golf course. Green Fee is included.
Policies vary by room type and provider.