Very helpful staff. Nice big clean room. Poor location, end of the metro line (20 minutes) in a grim area. You must call the chap at the hotel for him to pick you up from the nearest metro stop as you have to cross a seriously busy road where the traffic doesnt die down by the motorway, dont try it on foot.
Bran new clean installations with WI-FI connection. The staff is amazing... their service level compensate for the poor location of the hotel (between two major boulevard). They come pick us up at the Metro station and they even order excellent pizza for us who doesn't speak Italian... I definatly recommend this hostel.
The location... but still it's close to the Metro station.
The service and the atmoshphere of the hotel were satisfactory for all 3 peoples leaving in the hotel. There was parking place always available.
It was a pity that the hotel was reachable by pedestrian walk with some difficulties.
Free internet, free parking, good price.
Ridiculously small shower cabin, tired, cheap furnishings. No easy access to the metro station (very busy road to cross).
that was teribble
The Hotel staff always ready to help
Dangerous road near to the hotel
The cleanliness & peace and the attitude of the staff.
The location is slightly away from city and the room did not have a telephone facility even to contact the reception. A telephone with alarm facility will be indeed a welcome addition to the facilities.
It is hard to cross the road.
the rooms were clean and spacious with a kettle which was fantastic for me missing my cups of tea!! also a fridge where we stored drinks etc which was no problem. In fact when the owner saw us with our bags of shopping he offered to upgrade us to a room with a kitchen for no extra charge, also when we couldn't find the hotel on arrival, we rang him and he came straight away to collect us in his car, excellent customer service!
Breakfast was in a cafe next door, a croissant and a coffee was a bit basic. You have to cross a road like the m25 to get from the metro to the hotel, we did nearly get run over a couple of times!! not ideal with children or elderly and very difficult to manouver at night!! It was a shame as the hotel itself was lovely.
staff were very friendly and very helpful
only the crossing of the road and it was a little difficult to find at first, using the metro was very easy and near to location
Boasting free Wi-Fi, Hotel Residenza Gra 21 is situated in Rome and offers comfortable accommodation. It is conveniently close to Rome Ciampino Airport, which is a 10-minute drive away. The property provides comfortable accommodation, and is an ideal base for both holiday makers and business travelers. Hotel Residenza Gra 21's 13 modern apartments provide wireless internet access, plus all the essentials for an enjoyable stay. There are also a number of apartments especially designed for families. Hotel Residenza Gra 21 houses both a restaurant and a bar where guests are able to relax of an evening with a meal and a drink. There is also a range of breakfast options to choose from every morning. Set in the Latium Wine Region, those staying at the property can sample the area's specialties and everything it has to offer. The surrounding area is also famous for its shops and boutiques.
Policies vary by room type and provider.