My husband and I were pleasantly surprised by the quality and taste of the food that was available.
Stay was great
Didn't know I had to pay for parking
I needed taxi first thing in the morning, rang the front desk several times (without answer) how could the front desk be unmanned for so long? i finally went downstairs, with little time at this point to spare. I was NOT greeted by the gal at the front desk. She seemed very unhappy to be there and did not make eye contact with me. I explained to her that i had been calling for the last hour for a taxi and no one at the front desk picked up. She didn't apologize or offer any reasoning behind why no one picked up. Short staff, busy morning, nothing! A simple "sorry, what can i do for ya" would have been nice. Needless to stay i had to ask her to call at taxi twice before they actual came. I'm not sure if she was not trained properly or was just having a bad day, in any case not my issue as a customer. Teach your staff how to at least fake it and give a customer a smile once in a while wouldn't hurt and could go a long way. Also, I was charged 20$ for parking. I did not have a vehicle and the gal that checked me in said they would only keep the card on file and NOT charge any funds. Of course the next day i checked my account and the 20 was taking out. I realize that its 20 bucks but to some people that's a lot of money and in this case its the principle. As a company you say your going to do something then you should do it. That simple.
At least the bar was open the night before when i checked in a was able to get some food.
Great service, nice amenities, excellent location, surprisingly swanky room. Super clean and recently remodeled.
Discover the comforts of the Courtyard Sacramento Midtown for a refreshing hotel experience. Offering well-appointed guest rooms and suites, all of which are newly renovated. The hotel's location in Midtown Sacramento provides travelers with easy access to popular destinations including UC Davis Medical Center, Shriner's Hospital, Sutter General Hospital, Mercy Hospital, Sacramento State (CSU), Sleep Train Arena, Old Sacramento, and the heart of Downtown Sacramento. Pampering guests with complimentary high-speed Internet throughout the property, all accommodations include spacious work areas, 32" HD TVs and luxury bedding ensembles. The hotel's spacious suites in Sacramento feature fully equipped kitchens and plenty of space to meet the needs of families, groups or extended stay travelers. A modern, high-tech lobby features easy connectivity and ample space for meeting with family, friends or associates. Our onsite Bistro offers hearty & healthy menus, and offers Starbucks products.
Based on 555 reviews
Value for money
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