Best Western Plus Sunset Suites-Riverwalk

Another good Best Western experience

After a truly appalling experience at the Red Roof nearby, Kayak got me refunded and rebooked at the Best Western. It was clean, new, quiet, comfortable, and close to the meeting center at the Hyatt. The room was comfortable and pleasant, decorated in craftsman style. The only reason I didn't book in the first place is because the BW Sunset Suites didn't show up in my search. It struck me as odd that no BW hotels showed up on the map of the downtown area. Next time, I'll just go straight to the BW web site perhaps. The in-room Wifi worked well, unlike the Red Roof or Marriott. The breakfast menu was varied and fresh each day and the room had plenty of space. In short, this is the experience I have come to rely on at Best Western and I won't bother looking anywhere else.

Cute hotel

I loved the atmosphere of the hotel. It was very clean and the staff was very helpful. It was our first time to San Antonio and they gave great advice as to where to go ! I would come back again !

It's not really anything they did it was more confusion on my part. I saw the river walk title in this hotel and thought we were going to be down town and really close to the riverwalk. We were about 1 mile walking distance. But still a great location and easy to walk places :)

Liked the atmosphere and the clean rooms... Brenda at front desk in the evenings was especially cordial and kind...whole staff was very nice...was a nice stay

Nothing to complain about

Three blocks from the convention center, good-sized quiet room, friendly staff, and a great price through Kayak. I'd certainly stay there again.

Little things: check-in took 10 minutes, which is way too slow for an existing reservation. The breakfast was fairly limp, even if free, although the hours were good. Not enough electrical outlets. The shower head was not as full as desired. And I was disconcerted to walk into the lobby at 1 p.m. to find a man being handcuffed on the floor by police. Apparently he had been pan handling in the foyer. Disconcerting.

all around great

Rate,location, service