Pros (+) Location
Cons (-) Customer service ( very rude ) Room service ( did not clean room / give new towels )
Latest deals for Red Roof PLUS+ San Antonio Downtown - Riverwalk
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Deals from
C$ 82
•Cheapest rate per nightCompare prices for Standard Room, Double room and 30 more Red Roof PLUS+ San Antonio Downtown - Riverwalk deals.
*Total includes estimated local taxes & fees payable on check out.
Amenities at Red Roof PLUS+ San Antonio Downtown - Riverwalk
- Outdoor pool
- Free Wi-Fi
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
- TV
- Cable or satellite TV
- Free toiletries
- Parking
- Pets allowed on request. Charges may apply.
Reviews of Red Roof PLUS+ San Antonio Downtown - Riverwalk
6.9
Okay
3665 verified ratings
Wonderful
937
Very good
488
Good
534
Okay
353
Fair
433
Mediocre
247
Poor
673
Summary of reviews
Guests say
Guests consistently praised the hotel's excellent location, especially its proximity to downtown attractions, the Alamodome, and the Riverwalk. However, many reviews expressed strong dissatisfaction with cleanliness, citing dirty rooms, unpleasant odors, and issues with linens and bathrooms. Service received mixed feedback, with some guests appreciating helpful staff while others reported rude or unresponsive employees. Value for price was often criticized due to extra charges for parking and maintenance concerns. Overall, the location was the standout positive, but cleanliness and value were major concerns.AI-generated from customer reviews
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Score by provider
7.1 out of 10
2325 reviews
6.1 out of 10
430 reviews
7.7 out of 10
84 reviews
6.3 out of 10
6 reviews
All reviews
Pros (+) Good location. Staff seemed friendly
Cons (-) Lots of things could have been better. If you don’t have your own transportation, ok spot to go. Otherwise just stay outside of downtown and pay for daily parking. You’ll get better value out of hotel away from downtown
Pros (+) Great staff
Cons (-) Terrible customer service. Priced too high for the quality. Hotel floors were stained and it smelled all over. Pool was mediocre. Adverstised with free parking and breakfast and microwave/fridge in room and you had to get a special package for that. Felt like that should have been clarified. Elevator was broke and toilet in room was broke, too.
Pros (+) Pet friendly
Cons (-) Room was not ready at 5pm . They took our name put it on a list and saiid they would call us. After 3 hours no call. If you complain mgr. threatens to cancel your reservation, they also have a black list of customers I witnessed that with one customer as well. They will also charge you a 1.50 fee for a safe in room.
Pros (+) Hotel needs to be updated. Duvet was heavily stained. A giant cochroach came out from under the dresser. Towels were abrasive and not soft. Inside of desk and drawers were stained.
Cons (-) Old and worn.
Location
1011 East Houston Street, San Antonio, TX 78205
What's nearby
- The Alamo0.5 km
- St. Joseph Catholic Church0.5 km
- Henry B. González Convention Center0.6 km
- Tower of the Americas0.7 km
- Alamodome0.9 km
- San Antonio River Walk1 km
- Market Square1.8 km
- Guenther House2.1 km
- San Pedro Springs Park3.1 km
- Japanese Tea Garden4 km
- AT&T Center4.2 km
- San Antonio Zoo4.4 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Red Roof PLUS+ San Antonio Downtown - Riverwalk
Low season | High season | Average price (weeknight) |
|---|---|---|
April | March | C$ 150 |
Cheapest month to stay with an average 1% drop in price. | Most expensive month to stay with an average 1% rise in price. | Average Sun - Thu price over the last 2 weeks. |
Red Roof PLUS+ San Antonio Downtown - Riverwalk
Which month has the cheapest rates at Red Roof PLUS+ San Antonio Downtown - Riverwalk?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest month to stay at Red Roof PLUS+ San Antonio Downtown - Riverwalk is January, with an average nightly rate of C$ 101. The most expensive month is March at C$ 134 per night.
What is the cheapest day to book Red Roof PLUS+ San Antonio Downtown - Riverwalk?
Based on hotel prices found by KAYAK users over the last 12 months.
The cheapest day to book Red Roof PLUS+ San Antonio Downtown - Riverwalk is Sunday, with an average nightly rate of C$ 109. The most expensive day is Wednesday at C$ 165 per night.
How far in advance should you book Red Roof PLUS+ San Antonio Downtown - Riverwalk?
Based on hotel prices found by KAYAK users over the last 12 months.
To get the best price at Red Roof PLUS+ San Antonio Downtown - Riverwalk, book around 9 weeks in advance. This could save you approximately 7% compared to booking last minute.
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FAQs when booking at Red Roof PLUS+ San Antonio Downtown - Riverwalk
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See most recommended stays in San AntonioGood to know
Distance to downtown | Nearest Airport | Distance to airport |
|---|---|---|
1.2 km | San Antonio | 11.9 km |