Red Roof Inn Plus+ San Antonio Downtown - Riverwalk

Worn

Hotel needs to be updated. Duvet was heavily stained. A giant cochroach came out from under the dresser. Towels were abrasive and not soft. Inside of desk and drawers were stained.

Old and worn.

Walking distance to downtown (riverwalk/Alamo) but its a sketchy area if you are alone. Many homeless and cat callers around. Rooms were modern and looked just like the pictures. Staff was friendly and helpful

Sheets were dirty, asked for new ones and we're still dirty. Add on extra charges after initial booking fee, must pay for parking, ADA accessible restroom was constantly wet. Showers must run for ten minutes before water heats up, refrigerator didn't work, roach came out of restroom drain.

Truly abysmal

Nothing to like here.

The internet service in my 5th floor room was poor. Then the crickets moved in. I killed three of them and counted 5 more down the hall from me. While I was at the font desk talking about the lack of Wifi, two very angry women guests came down to check out because of all the bugs. The interior is worn and does not present as clean. There was a puddle of water in the middle of the floor. They offered me a room on the second floor where the Wifi was better but even to my male nose, this room smelled stale. I decided I'd seen enough and many thanks to Kayak for getting me out of this mess and into the Best Western Sunrise Suites (1 block away). Same price range and a high quality hotel. BEWARE THE RED ROACH INN!

Horrible experience

Staff was rude. Door was missing the bottom liner so you could hear everyone that walked by.

Never AGAIN!

Location

The bed linen was cover in stains, the walls had stains and what looked like mildew. The shower was disgusting plus the water came out with such force it hurt. The floors were filthy so don't walk around barefoot. Hotel said they underwent an upgrade, but definitely doesn't look like it. Free breakfast is a joke. Will NEVER stay at this hotel again.