TownePlace Suites by Marriott San Jose Cupertino

Very comfortable.

Card keys often did not work

Loved how close it was to the Winchester Mystery house. It was impressive to see how they kept the breakfast station constantly stocked. It was a full dining room and they made sure the food didn't run out. They also maintained the area very tidy. No messes or dirty dishes anywhere even though it was busy. They are thoughtful to provide feminine products in the dining room bathroom. It was nice to receive a welcome bag with a snack and water too. They provided excellent service and it was clean all around. Top notch accommodations at an affordable price.

N/A

My first visit to a TownePlace establishment. I was impressed with the size and comfort of the room as well as the morning breakfast. There was a variety of egg dishes from one day to the next, not the same scrambled eggs every morning. I would definitely stay here again and have no hesitation in recommending it to family and friends.

My television didn't work the first evening and I had to wait until the next day for maintenance to fix it.

Clean

N/a

Everything. The carpet is a dark color and when I walked barefoot there were some sticky spots, not visible due to the color. Think a child may have dropped something. I should have notified the front desk when leaving. Not a big deal and would not prevent me from booking there in the future.

Not being notified by booking.com or the motel staff at check-in that there is a $150 plus pet deposit. There is no place on booking to indicate a pet guest and the motel didn't inquire At check-in. My husband took our dog into the lobby to get coffee and we were presented with the bill. The manager was very gracious and did not enforce the deposit since we were not told at booking or check-in