Be aware you will have to pay extra to park 10$ per night.
2 stars
Best Western Capistrano Inn
27174 Ortega Highway, San Juan Capistrano, CA 92675-2702, United States
San Juan Capistrano, CA
See location+1 949 493 5661Photos of Best Western Capistrano Inn
Overview
Located only a 10-minute walk from Mission San Juan Capistrano, Best Western Capistrano Inn offers a Jacuzzi and a heated pool. It also provides a 24-hour reception, a free shuttle service and an express check-in and check-out feature.
This 3-star hotel offers meeting rooms, laundry facilities and luggage storage. The in-house day spa provides a variety of massages and body treatments. The hotel's multilingual staff will be glad to provide dining suggestions and help organize itineraries.
Best Western Capistrano Inn has 108 rooms, all of which are fitted with a microwave, a refrigerator and a hair dryer.
John Wayne Airport is around a 25-minute car ride from Best Western Capistrano Inn and San Juan Capistrano Amtrak Station is within walking distance. Guests can also find a range of restaurants and shops nearby.
Latest deals for Best Western Capistrano Inn
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.
Privacy Preferences
Amenities at Best Western Capistrano Inn
- Outdoor pool
- Bar/Lounge
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Free parking
- Business centre
- Flat-screen TV
- TV
- Cable or satellite TV
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Disabled Access
- Roll-in shower
- Elevator
- No smoking
- Lowered sink
- Private entrance
Dining
- Microwave
- Snack bar
- Bar/Lounge
- Tea/coffee maker
- Refrigerator
- Food can be delivered to guest accommodation
- Coffee machine
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Private bathroom
Things to do
- Gift shop
- Hiking
- Beach access
- Golf
- Cycling
- Horse riding
Services and conveniences
- Business centre
- Wake-up service
- Meeting/Banquet facilities
- Key card access
- Express check-out
- 24hr front desk
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Pool and spa
- Spa
- Hot tub
- Outdoor pool
Parking and transportation
- Airport shuttle
- Free parking
- Private parking
General
- Seating area
- Telephone
- Storage available
Outdoor
- Terrace/Patio
- Balcony
Laundry
- Laundry facilities
- Iron and ironing board
Bedroom
- Socket near the bed
- Alarm clock
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Complimentary breakfast
Reviews of Best Western Capistrano Inn
7.1
Good
884 verified ratings
Wonderful
293
Very good
147
Good
142
Okay
67
Fair
84
Mediocre
48
Poor
103
Summary of reviews
Guests say
Guests appreciated the hotel's location, especially for access to nearby attractions and amenities. However, many reviews highlighted significant issues with cleanliness, including dirty rooms and linens, as well as poor service, particularly regarding housekeeping and staff indifference to guest complaints. Overall, while the location was a plus, the hotel needs substantial improvements in cleanliness and service to enhance guest satisfaction.AI-generated from customer reviews
Sort by:Most recent
Score by provider
7.2 out of 10
16 reviews
7.6 out of 10
4 reviews
All reviews
Towels are thin Breakfast is phenomenal
Pros (+) Everything was disgusting about this hotel.
Cons (-) The cleanliness was absolutely horrible. There were bugs in the room climbing up the wall, mold on the ceilings and stains all over the curtains. Absolutely disgusting room.
Pros (+) comfy bed
Cons (-) bed too tall
Pros (+) Not much
Cons (-) left at 9:30am, came back at 1:30, room not touched. Left at 2:00 pm returned at midnite, still dirty I'll never stay there again!!!! House keeping sucked.
Location
27174 Ortega Highway, San Juan Capistrano, CA 92675-2702
What's nearby
- Mission San Juan Capistrano0.6 km
- San Juan Hills Country Club0.8 km
- Zoomars Petting Zoo0.8 km
- The Coach House2.6 km
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
When to book a room at Best Western Capistrano Inn
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
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Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in San Juan CapistranoGood to know
Value for money | 7.4 |
|---|---|
Distance to downtown | 0.6 km |
Nearest Airport | Santa Ana J. Wayne/Orange Cnty |
Distance to airport | 27.5 km |