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The Condado Plaza Hotel
4 stars

The Condado Plaza Hotel

999 Ashford Avenue, San Juan 00907, Puerto Rico
San Juan, Puerto Rico
See location+1 787 721 1000
From
C$ 301
Cheapest

rate per night

7.0
Good
based on 1199 reviews
1,199 reviews
Room type
Provider
Nightly total
King room
C$ 301
Queen room
C$ 302
Deluxe room
C$ 306

Photos of The Condado Plaza Hotel

Overview

Rating

Providing views of Condado Lagoon, The Condado Plaza Hilton is located near a range of restaurants and cafés, and treats guests to a private beach, a Jacuzzi and free wireless internet access in all areas. It is also a short car trip from Old San Juan and Condado Lagoon.

Guests can enjoy the outdoors on the terrace or have a drink at the bar. For fitness and leisure, outdoor tennis courts, an outdoor pool and water slides are offered. Recreational features include a sauna, billiards and bicycle rental.

There are 570 elegant rooms at the resort, each offering all the necessities to ensure a comfortable stay. A refrigerator, a mini bar and movies-on-demand can also be found in each.

A cooked breakfast is available at Pikayo and Aqua Bar & Grill every morning before guests head out to explore the local area. Lunch is provided at Eight Noodle Bar and Denny’s for those making the most of the resort and its facilities during the day.

The Condado Plaza Hilton is surrounded by the area's popular sightseeing attractions, including Fortin de San Geronimo del Boqueron and San Juan Bay Marina, which are within walking distance. The helpful staff at the tour desk are available to organize tours and activities in San Juan.

Rating
7.0
Good
Based on 1,199 verified guest reviews

Latest deals for The Condado Plaza Hotel

Tue 18/2
Wed 19/2
Double room
1 king bed
bed type unknown
bed type unknown
Resort Room
1 king bed
1 king bed
Queen room
2 queen beds
2 queen beds
bed type unknown
Deluxe room
1 king bed
1 king bed
1 king bed
Standard Room
bed type unknown
bed type unknown
bed type unknown
King room
1 king bed
1 king bed
1 king bed
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including GST, excluding local taxes and fees.

Amenities at The Condado Plaza Hotel

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Services and conveniences

  • Conference rooms
  • ATM on-site
  • Business centre
  • Car rental
  • Wake-up service
  • Safety deposit box
  • Entertainment staff
  • Meeting/Banquet facilities
  • Mini-market on site
  • Express check-out
  • 24hr front desk

Dining

  • Minibar
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Tea/coffee maker
  • Refrigerator
  • Coffee machine
  • Vending machine (drinks)
  • Coffee shop
  • Vending machine (snacks)

Things to do

  • Gift shop
  • Eco tourism
  • Bicycle rental
  • Board games/puzzles
  • Game room
  • Scuba diving
  • Diving
  • Snorkeling
  • Pool table
  • Water sport facilities (on site)

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned

Pool and spa

  • Saltwater pool
  • Pool bar
  • Hot tub
  • Outdoor pool
  • Sauna
  • Water slide

General

  • Family rooms
  • Sea view
  • Interconnected room(s) available
  • Telephone
  • Privacy curtain
  • Storage available

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Indoor play area
  • Kids' outdoor play equipment

Accessibility and suitability

  • Disabled Access
  • Elevator
  • Hypoallergenic
  • Allergy-free room
  • No smoking

Outdoor

  • Terrace/Patio
  • Beach towels
  • Balcony
  • Private beach
  • Garden

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Pants press

Media and entertainment

  • Radio
  • Cable or satellite TV
  • TV

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis

Parking and transportation

  • Parking

Bathroom

  • Hairdryer

Bedroom

  • Alarm clock

Reviews of The Condado Plaza Hotel

7.0
Good
1199 verified ratings
Wonderful
416
Very good
148
Good
147
Okay
113
Fair
105
Mediocre
78
Poor
193
Guests say
Guests predominantly appreciated the hotel's location, highlighting its proximity to the beach and local attractions. However, many were dissatisfied with the overall condition of the hotel, pointing out issues such as lack of cleanliness, poor service, and insufficient amenities, especially considering their expectations related to value for money. The overall sentiment reflects a need for significant improvements to restore the hotel's former glory.
AI-generated from customer reviews
Location9.5 out of 10
Service2 out of 10
Amenities1.5 out of 10
Cleanliness1 out of 10
Value for Price1 out of 10
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Score by provider
8.0
Very good
Kerone, Feb 2022
WiFi need to be improved. Unable to use the entire trip
2.0
Poor
Antonio, Jun 2021
Pros (+) Location. Near restaurants and attractions
Cons (-) The room. Hotel bars.
10
Wonderful
Anonymous, Apr 2021
Pros (+) Staff were so friendly, helpful and accommodating. Pool and tiny cove beach super convenient. Two restaurants open in hotel which is also convenient.
Cons (-) Rooms need updating but wouldn’t deter us from coming back!
6.5
Okay
Ambar, Sep 2020
Pros (+) Location is great. Beautiful beach right there. Rooms were clean.
Cons (-) Hotel is a little run down. Staff was not extremely engaged at check in and check out. WiFi didn’t work. TV screen was grainy. Smoke smell late at night.
9.1
Wonderful
Anonymous, May 2019
Pros (+) Nice location
Cons (-) Breakfast buffet isn’t a good selection for diamond members
5.4
Fair
Anonymous, Nov 2016
Pros (+) Beautiful hotel and amazing location with some great amenity options.
Cons (-) The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed animal taken from our room by house keeping never to be returned. To top it off the walls are painfully thin, and a group of 6 teenagers got checked in next to us. Loved the location but will stay elsewh...
Read more
4.5
Mediocre
Anonymous, Oct 2016
Pros (+) I liked the beach being right there
Cons (-) Wifi didn't work for a few hours tons of problems, when we told staff they said that they would call att, they said nothing was wrong with it, finally me fiddling with my phone, and almost a day later we got it to work. But the one thing that pissed me off, was the fact that they have hidden fees like a deposit of some kind that no one tells you before you go, which you if you pay that deposit wit...
Read more
7.4
Good
Anonymous, Oct 2015
Cons (-) Remote didn't work. Exhaust fan in bathroom didn't work Room stains on counter and the floor that were not cleaned from previous guest. I checked in after 10 pm and was too tired to asked for a different room , then the remote didn't work, again too too tired to call but in the morning when the exhaust fan fan in bathroom did not work I, thought the view was not worth it.
10
Wonderful
jcote09, May 2015
Pros (+) Everything was so unbelievably great. The staff was awesome, the views were spectacular, the water sports were on point, proximity to the center of old san juan and condado center. extreme value for the money.
8.8
Very good
Thomas, Feb 2015
Pros (+) The Condado Plaza is a great bargain to escape the Winter blues and the excessive snows of the northeast. The staff is pleasant and helpful. When we first arrived and checked in, the room we were assigned had a defective AC unit and it was a humid swamp. I went to the front desk and explained the problem and was immediately moved to another room with working AC. The front desk staff was polite and...
Cons (-) The hotel needs updating. It appears to have had a renovation in many of the public areas and the rooms. Those areas have a boutique hotel vibe, but the carpet in the hallways of the room floors need to be replaced.
Read more

Location

999 Ashford Avenue, San Juan 00907

What's nearby

  • Condado Beach234 m
  • Museo de Arte de Puerto Rico2.1 km
  • Ocean Park3.2 km
  • Castillo de San Cristobal3.2 km
  • The Poet's Passage3.7 km
  • Plaza de Armas3.8 km
  • Viejo San Juan3.8 km
  • Catedrál de San Juan Bautista3.9 km
  • Paseo de la Princesa3.9 km
  • San José Church4 km
  • La Fortaleza4 km
  • San Juan National Historic Site4.1 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 12:00 PM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Condado Plaza Hotel

Low season

August

High season

July

Average price (weeknight)

C$ 492

Average price (weekend night)

C$ 381
Cheapest month to stay with an average 32% drop in price.
Most expensive month to stay with an average 14% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at The Condado Plaza Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at The Condado Plaza Hotel

  • If you’re after a cheap room at The Condado Plaza Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in August and November.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Condado Plaza Hotel, plan to stay on a Saturday or Friday. The most expensive day is usually Thursday.
  • The cheapest price a room at The Condado Plaza Hotel was booked for on KAYAK in the last 2 weeks was C$ 535, while the most expensive was C$ 535.
  • How long should you stay at The Condado Plaza Hotel? KAYAK users usually book their rooms here for 4 days.
See more tips

FAQs when booking at The Condado Plaza Hotel

  • Where is The Condado Plaza Hotel located?

    The Condado Plaza Hotel is located at 999 Ashford Avenue in Santurce, 2.9 km from the centre of San Juan. Condado Beach is the closest landmark to The Condado Plaza Hotel.

  • When is check-in time and check-out time at The Condado Plaza Hotel?

    Check-in time is 4:00 PM and check-out time is 12:00 PM at The Condado Plaza Hotel.

  • Does The Condado Plaza Hotel offer free Wi-Fi?

    Yes, The Condado Plaza Hotel offers free Wi-Fi.

  • How far is The Condado Plaza Hotel from the airport?

    The Condado Plaza Hotel is 2.3 km from San Juan Isla Grande. The Condado Plaza Hotel is 7.9 km from San Juan Luis Munoz Marin Intl.

  • Does The Condado Plaza Hotel have a pool?

    Yes, The Condado Plaza Hotel has a pool on-site.

  • How does KAYAK find such great The Condado Plaza Hotel hotel deals?

    KAYAK scours the web for all room deals available at The Condado Plaza Hotel in San Juan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Condado Plaza Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Condado Plaza Hotel.

See more FAQs

Nearby hotels and places to stay

4-star hotel
2% cheaperHilton Garden Inn San Juan Condado8 Excellent (226 reviews)0.05 kmOutdoor pool, beachfront, Spa and wellness centreC$ 427+
4-star hotel
Condado Ocean Club8 Excellent (352 reviews)0.45 kmAdults only, snorkelling, Outdoor poolC$ 607+
3-star hotel
49% cheaperCosta Bahia Hotel Paseo Caribe7.5 Good (706 reviews)0.53 kmFitness centre, Free Wi-Fi, Coffee machineC$ 222+