The Condado Plaza

4 stars
6.8
Okay
based on 1283 reviews
1,283 reviews
999 Ashford Avenue, San Juan 00907, Puerto Rico
999 Ashford Avenue, San Juan
+1 787 721 1000
Sun 20/9
-
Mon 21/9
2 guests, 1 room
Deals from
C$ 225
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room, 2 queen beds
C$ 225
Resort Room, 1 king bed
C$ 251
King room, 1 king bed
C$ 270
52 more The Condado Plaza deals
52 more The Condado Plaza deals
Pool
Pool
Living room
Lounge
Outdoors view
Lounge
Pool
Bedroom
Living room
Outdoors view
Bedroom
Outdoors view
Pool
Other
Restaurant
Banquet hall
Restaurant
Other
Outdoors view
Banquet hall
Restaurant
Bedroom
Bedroom
Pool
Hallway
Bedroom
Other
Living room
Gym
Bedroom
Other
Front desk
Banquet hall
Pool
Bathroom
Room amenity
Building
Bedroom
Other
Other
Conference room
Restaurant
Bar
Restaurant
Other
Bedroom
Bathroom
Bedroom
Other
Banquet hall
Living room
Shop
Other
Banquet hall
Banquet hall
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Providing views of Condado Lagoon, The Condado Plaza Hilton is located near a range of restaurants and cafés, and treats guests to a private beach, a Jacuzzi and free wireless internet access in all areas. It is also a short car trip from Old San Juan and Condado Lagoon.

Guests can enjoy the outdoors on the terrace or have a drink at the bar. For fitness and leisure, outdoor tennis courts, an outdoor pool and water slides are offered. Recreational features include a sauna, billiards and bicycle rental.

There are 570 elegant rooms at the resort, each offering all the necessities to ensure a comfortable stay. A refrigerator, a mini bar and movies-on-demand can also be found in each.

A cooked breakfast is available at Pikayo and Aqua Bar & Grill every morning before guests head out to explore the local area. Lunch is provided at Eight Noodle Bar and Denny’s for those making the most of the resort and its facilities during the day.

The Condado Plaza Hilton is surrounded by the area's popular sightseeing attractions, including Fortin de San Geronimo del Boqueron and San Juan Bay Marina, which are within walking distance. The helpful staff at the tour desk are available to organize tours and activities in San Juan.

6.8
Okay
1283 reviews

Latest deals for The Condado Plaza

Sun 20/9
-
Mon 21/9
Deluxe room, 2 queen beds
C$ 225
nightly with fees
Resort Room, 1 king bed
C$ 251
nightly with fees
King room, 1 king bed
C$ 270
nightly with fees
Deluxe room, 1 king bed
C$ 282
nightly with fees
Deluxe room, bed type unknown
C$ 282
nightly with fees
King room, 1 king bed
C$ 287
nightly with fees
Deluxe room, bed type unknown
C$ 293
nightly with fees
Deluxe room, 1 king bed
C$ 297
nightly with fees
Resort Room, 1 king bed
C$ 300
nightly with fees
Deluxe room, 2 queen beds
C$ 306
nightly with fees
Deluxe room, 1 king bed
C$ 315
nightly with fees
Deluxe room, bed type unknown
C$ 322
nightly with fees
Deluxe room, 1 king bed
C$ 326
nightly with fees
Deluxe room, 1 king bed
C$ 413
nightly with fees
Deluxe room, 2 queen beds
C$ 452
nightly with fees
Standard Room, bed type unknown
C$ 474
nightly with fees
*Total includes estimated local taxes & fees payable on check out.

Amenities at The Condado Plaza

  • Private beach
  • Snorkeling
  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Coffee shop

Reviews of The Condado Plaza

6.8
Okay
1283 verified ratings
Wonderful
439
Very good
171
Good
151
Okay
112
Fair
113
Mediocre
79
Poor
218

Summary of reviews

Guests say
Guests consistently praised the hotel's excellent location, especially its proximity to the beach and ocean views. Many also highlighted the friendliness and helpfulness of the staff. However, several reviews noted issues with cleanliness, outdated facilities, and maintenance, particularly with the elevators. Some guests felt the hotel did not offer good value for the price, mentioning high costs and a need for upgrades.
AI-generated from customer reviews
Location9.5 out of 10
Service8.5 out of 10
Cleanliness3 out of 10
Value for Price2.5 out of 10
Elevators2.5 out of 10
Sort by:Most recent

Show reviews that mention

Filters

All filters

Filters

Review rating
Traveller type
Time of year

Score by provider

All reviews

8.0
Very good
Kerone, Feb 2022
WiFi need to be improved. Unable to use the entire trip
2.0
Poor
Antonio, Jun 2021
Pros (+) Location. Near restaurants and attractions
Cons (-) The room. Hotel bars.
10
Wonderful
Anonymous, Apr 2021
Pros (+) Staff were so friendly, helpful and accommodating. Pool and tiny cove beach super convenient. Two restaurants open in hotel which is also convenient.
Cons (-) Rooms need updating but wouldn’t deter us from coming back!
6.5
Okay
Ambar, Sep 2020
Pros (+) Location is great. Beautiful beach right there. Rooms were clean.
Cons (-) Hotel is a little run down. Staff was not extremely engaged at check in and check out. WiFi didn’t work. TV screen was grainy. Smoke smell late at night.
9.1
Wonderful
Anonymous, May 2019
Pros (+) Nice location
Cons (-) Breakfast buffet isn’t a good selection for diamond members
5.4
Fair
Anonymous, Nov 2016
Pros (+) Beautiful hotel and amazing location with some great amenity options.
Cons (-) The staff was very poorly trained and had terrible customer service skills. In our stay we got completely ignored by a consierge, had to wait to check in an hour after the check in time, a stuffed animal taken from our room by house keeping never to be returned. To top it off the walls are painfully thin, and a group of 6 teenagers got checked in next to us. Loved the location but will stay elsewh...
Read more
4.5
Mediocre
Anonymous, Oct 2016
Pros (+) I liked the beach being right there
Cons (-) Wifi didn't work for a few hours tons of problems, when we told staff they said that they would call att, they said nothing was wrong with it, finally me fiddling with my phone, and almost a day later we got it to work. But the one thing that pissed me off, was the fact that they have hidden fees like a deposit of some kind that no one tells you before you go, which you if you pay that deposit wit...
Read more

Location

999 Ashford Avenue, San Juan 00907

What's nearby

  • Condado Beach234 m
  • Fort San Jeronimo390 m
  • San Juan Bay Marina0.7 km
  • Parque del Tercer Milenio1.2 km
  • Luis Muñoz Rivera Park1.2 km
  • Museo de Arte Contemporaneo de Puerto Rico1.4 km
  • Centro Europa2.1 km
  • Parque Central de San Juan2.1 km
  • National Guard Museum2.3 km
  • The Capitol of Puerto Rico2.7 km
  • Ocean Park3.2 km
  • Castillo de San Cristobal3.2 km

Policies

Check-in/Check-out

Check in anytime after 4:00 PM, check out anytime before 11:00 AM

Cancellation/prepayment

Cancellation/prepayment policies vary by room type and provider.

Essential information about The Condado Plaza

Low season

High season

Average price (weeknight)

Average price (weekend night)

November
April
C$ 538
C$ 454
Cheapest month to stay with an average 45% drop in price.
Most expensive month to stay with an average 170% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

The Condado Plaza

Which month has the cheapest rates at The Condado Plaza?

The cheapest month to stay at The Condado Plaza is September, with an average nightly rate of C$ 334. The most expensive month is February at C$ 584 per night.

What is the cheapest day to book The Condado Plaza?

The cheapest day to book The Condado Plaza is Tuesday, with an average nightly rate of C$ 392. The most expensive day is Monday at C$ 644 per night.

How far in advance should you book The Condado Plaza?

To get the best price at The Condado Plaza, book around 11 weeks in advance. This could save you approximately 29% compared to booking last minute.

KAYAK's top tips for your stay at The Condado Plaza

  • If you’re after a cheap room at The Condado Plaza, then you should consider staying during the low season. The cheapest deals can generally be found in November and October.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Condado Plaza, plan to stay on a Tuesday or Friday. The most expensive day is usually Monday.
  • The cheapest price a room at The Condado Plaza was booked for on KAYAK in the last 2 weeks was C$ 392, while the most expensive was C$ 392.
  • How long should you stay at The Condado Plaza? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at The Condado Plaza

  • Where is The Condado Plaza located?

    The Condado Plaza is located at 999 Ashford Avenue in Santurce, 2.9 km from the centre of San Juan. Condado Beach is the closest landmark to The Condado Plaza.

  • When is check-in time and check-out time at The Condado Plaza?

    Check-in time is 4:00 PM and check-out time is 11:00 AM at The Condado Plaza.

  • Does The Condado Plaza offer free Wi-Fi?

    Yes, The Condado Plaza offers free Wi-Fi.

  • How far is The Condado Plaza from the airport?

    The Condado Plaza is 1.7 km from San Juan Isla Grande. The Condado Plaza is 8.6 km from San Juan Luis Munoz Marin Intl.

  • Does The Condado Plaza have a pool?

    Yes, The Condado Plaza has a pool on-site.

  • How does KAYAK find such great The Condado Plaza hotel deals?

    KAYAK scours the web for all room deals available at The Condado Plaza in San Juan and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Condado Plaza and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Condado Plaza.

Nearby hotels and places to stay

Closest

See more nearby stays
4-star hotel
Hilton Garden Inn San Juan Condado8.1 Excellent (466 reviews)0.05 kmSnorkeling, Outdoor pool, beachfrontC$ 304+
4-star hotel
Condado Ocean Club8.3 Excellent (380 reviews)0.45 kmAdults only, snorkelling, Outdoor poolC$ 342+
3-star hotel
43% cheaper
Costa Bahia Hotel Paseo Caribe
6.8 Good (1,148 reviews)0.53 kmFitness centre, Restaurant, Bar/LoungeC$ 156+
4-star hotel
O:Lv Fifty Five
8 Excellent (277 reviews)0.58 kmAdults only, Outdoor pool, RestaurantC$ 384+

Cheapest

See cheapest stays in San Juan
3-star hotel
43% cheaper
Costa Bahia Hotel Paseo Caribe
6.8 Good (1,148 reviews)0.53 kmFitness centre, Restaurant, Bar/LoungeC$ 156+
3-star hotel
13% cheaperCourtyard by Marriott San Juan Miramar7.7 Good (543 reviews)0.58 kmOutdoor pool, Fitness centre, RestaurantC$ 238+
4-star hotel
Hilton Garden Inn San Juan Condado8.1 Excellent (466 reviews)0.05 kmSnorkeling, Outdoor pool, beachfrontC$ 304+
4-star hotel
Condado Ocean Club8.3 Excellent (380 reviews)0.45 kmAdults only, snorkelling, Outdoor poolC$ 342+

Most recommended

See most recommended stays in San Juan
5-star hotel
Condado Vanderbilt Hotel8.5 Excellent (1,421 reviews)0.59 kmSnorkeling, Outdoor pool, beachfrontC$ 432+
4-star hotel
Condado Ocean Club8.3 Excellent (380 reviews)0.45 kmAdults only, snorkelling, Outdoor poolC$ 342+
4-star hotel
Hilton Garden Inn San Juan Condado8.1 Excellent (466 reviews)0.05 kmSnorkeling, Outdoor pool, beachfrontC$ 304+
4-star hotel
O:Lv Fifty Five
8 Excellent (277 reviews)0.58 kmAdults only, Outdoor pool, RestaurantC$ 384+

Good to know

Distance to downtown

Nearest Airport

Distance to airport

2.9 km
San Juan Isla Grande
1.7 km

More options for your stay in San Juan