The staff was extremely nice and accommodating. They all speak very good Engish and so so nice. The room was AMAZING, clean, comfortable, robes and slippers, bottled water, coffee, etc. The area surrounding the hotel is wonderful, safe, with many great restaurants and shops.
Reception staff needs to be friendlier. It felt cold checking in. Especially the men. There was one lady with an accent that was very nice when I was checking out.
The hotel is located in the Lastarria area is home to the citys vibrant cultural and bohemian life, becoming of late a powerful gastronomic and tourist magnet. With its architectural style based in creativeness this hotel with its modernm distinctive ans ecletic design is suggestive of a cumbres experience that is perflectly in harminy with the cultural and urban life in the district surrounding it.
Based on 1,901 reviews
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